PROFESSIONAL SUMMARY Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good quilativy@gmail.com performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Skilled Production Worker offering 3 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. +886-916 400 285
Taichung City 427 SKILLS
Strong Work Ethic Good Communication
Bold Profile Attention to Detail Machinery Operation
Workplace Safety Teamwork and Collaboration
EDUCATION Bachelor's Degree, BS in WORK HISTORY Business Administration Major in Marketing Management July 2023 - Current St. Michaels College of Iligan LINGSEN PRECISION INDUSTRIES LTD. - Machine Operator, No. 5-1, Naner Rd, City, 74 Manuel L. Quezon Ave, Tanzi District, Taichung City, Iligan City, 9200 • Operated machining equipment safely with team of operators. June 2022 • Set up and adjusted equipment and properly configured machines for daily Duration: 06/2019 - 04/2022 operation. • Followed detailed instructions to operate machines with accuracy and produce quality products. LANGUAGES • Operated multiple machines simultaneously to meet production requirements. English: October 2022 - March 2023 Tagalog: TELUS International Philippines - Technical Support Specialist, Epifanio De Los Visaya: Santos Avenue Corner McKinley Road Korean: • Improved customer satisfaction by efficiently resolving technical issues and providing timely support. • Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
January 2022 - September 2022
VXI Global Holdings BV - Centrale - Customer Service Representative, Felcris Centrale, Quimpo Boulevard, Davao City • Handled customer inquiries and suggestions courteously and professionally. • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. • Answered constant flow of customer calls with minimal wait times. October 2020 - September 2021 ACADSOC LTD. - ESL Teacher, Homebased/ Shenzen China • Educated students in basics of English grammar and conversational speaking. • Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English. • Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions. • Increased student proficiency in English by creating engaging and interactive classroom activities.
LICENSES/ CERTIFICATIONS
• 01/21/22, CERTIFICATE OF COMPLETION, Comcast Training
• 11/25/21, TESOL/TEFL Certification, WTA22240165 • 01/18/20, CERTIFICATE OF COMPLETION, Radio Disc Jockey- Broadcasting
PERSONAL INFORMATION
• Age: 26 years old
• Nationality: Filipino
REFERENCES
PATRICK JAMES DACILLO, Supervisor, Telus International Philippines, 09610365890,
patrick.dacillo@telusinternational.com GRACE LIU ( graceliu@lingsen.com ) 04-25335120
