Shreyash Technical Support Resume
Shreyash Technical Support Resume
Career Objective
Looking for an opportunity to work with an Organization that offers challenging assignments. My objective is to
obtain a position that will expand my technical skills and provide better integration of engineering principles into
the process.
EDUCATION
GH Raisoni Institute of Engineering and Technology Oct-2020 – Jun-2024
Bachelor of Technology in Data Science - CGPA - 7.70 Nagpur, India
SKILLS
• Python • Deep learning • MySQL • Javascript
• C-Sharp • PowerBI • HTML • Git
• Machine learning • MongoDB • CSS • Github
PROJECTS
Coal Classifier
• Developed a machine learning model to classify different types of coal based on their properties and
characteristics. The project aimed to enhance the efficiency and accuracy of coal classification processes, which
are crucial for various industrial applications.
• Collected and preprocessed a comprehensive dataset of coal samples, ensuring data quality and
consistency.Implemented various classification algorithms, including Decision Trees, Random Forests, and
Support Vector Machines, to identify the optimal model.
• Achieved a classification accuracy of over 90 %, significantly improving the efficiency of coal processing
operations.Enhanced the decision-making process in coal quality assessment and management.
∗ Proficient in troubleshooting hardware, software, and network issues.Experienced in managing and configuring
operating systems (e.g., Windows, Linux, macOS).
∗ Familiar with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop).Skilled in database
management and query languages (e.g., SQL, MySQL).
∗ Delivered high-quality support to end-users, ensuring quick response times and resolution.Excellent
communication skills, able to convey complex technical information to non-technical users.
∗ Contributed to data preprocessing tasks, including data cleaning and feature engineering, to ensure
high-quality input for machine learning models.
∗ Assisted in model development and evaluation by conducting experiments and analyzing results, supporting the
team in optimizing predictive performance.
∗ Collaborated with senior data scientists to translate business requirements into actionable insights, actively
participating in team discussions and brainstorming sessions.
EXTRACURRICULAR
Secretary – Data Science Club (DS Dept. Club at GHRIETN) Sept-2022 – Aug-2023