Training of Trainers

COURSE OUTLINE & PROGRAM

1. COURSE TITLE: Training of Trainers (ToT): Developing Career Centers for Kandahar
University (Afghanistan), Tikrit University (Iraq), Salahaddin University (Iraq), Kufa
University (Iraq) and Basrah University (Iraq).

2. SYNOPSIS: The ultimate goal of the 10-day ToT course is to train invited officers from
universities in Afghanistan and Iraq that are developing career centers for the first time.
The course also addresses issues/potential issues that normally happen in planning,
developing and managing a career center for university students. It is a training program
course that will assist student services officers/counselors in understanding, planning,
developing and dealing with issues involving students’ career needs and aspirations in
their respective universities.

The course is designed to prepare individuals, practicing counselors and student services
officers on how to understand career counseling theory and practice, and how to develop
a career center in a university setting based on their understanding of career guidance and
counseling. It provides a comprehensive foundation in career guidance and career center
management, and how to develop and implement a career guidance/counseling model
that is congruent to the students’ needs, personal and professional values, and work
culture in respective cultural contexts.

This course is hands-on and concentrates on the ‘knowing how’ rather than just ‘knowing
what’ issues. The percentage distribution is 40% for theory and 60% for practical aspects.

3. SPONSOR: This training is made possible by grants to Ball State University (Muncie,
Indiana, USA) and fhi360 (Washington, DC, USA) from the U.S. Department of State,
Bureau of Public Affairs, initiated by the Public Affairs Sections of the U.S. embassies in
Kabul, Afghanistan, and Baghdad, Iraq.

4. COURSE DURATION: Ten days (13 to 24 February 2012: from 8.30 – 5.30)

5. TARGET PARTICIPANTS: The course is specially designed for the following people
(Total: 23 participants):
a. 5 staff from Kandahar University
b. 5 staff from Tikrit University
c. 2 staff from Salahaddin University
d. 2 staff from Kufa University
e. 2 staff from Basrah University

6. OTHER DISTINGUISHED GUESTS.

a. Chancellor of Kandahar University, Dr. Hazrat Mir Totakhail.
b. Vice Chancellor of Kandahar University, Eng. Abdul Tawab Balakarzai.
c. President of Tikrit University, Prof. Dr. Maher Saleh Alawi.

1
 d. Cultural Affairs Specialist, Public Affairs Section, US Embassy Kabul, Dr.
Patricia Hansen.
e. English Language Program Manager, Public Affairs Section, US Embassy Kabul,
Mr. Stephen Hanchey.
f. Dean of the Rinker Center for International Programs, Ball State University, Dr.
Kenneth Holland.
g. Director of the Career Center, Ball State University, Ms. Mollie Fout.
h. Project Coordinator, Ball State University, Mr. Garth Eberhart.
i. Project Director, Iraq University Linkages Program, Center for Global
Connections, fhi360, Ms. Husna Ali-Khan.
j. Ilka Balk, Engineering Co-op Coordinator, University of Kentucky
k. Brendan O'Farrell, Business & Economics Internship Coordinator, University of
Kentucky
l. Lindsay Vallaster, Career Coordinator for Undergraduate Students, Business
Student Success Center, Oklahoma State University
m. Philip Goodwin, Assistant Director of Employer Relations for University Career
Services, Oklahoma State University
n. Dr. Sourushe Zandvakili, Head and Professor of Economics at the Department of
Economics, Carl H. Linder College of Business, University of Cincinnati
o. Dr. George M. Vredeveld, Professor, Alpaugh Family Chair in Economics,
Economics Center, Lindner College of Business, University of Cincinnati

7. OBJECTIVES: There are six main objectives as follows:

a. To share and impart basic knowledge and principles of counseling, especially in
career counseling sub-specialization;
b. To train officers/counselors to become effective practitioners in the planning,
developing, and management of a career counseling center;
c. To build skills and impart knowledge that will make student services
officers/counselors more confident and prepared in dealing with career issues and
conflicts;
d. To discuss suitable ways and techniques in dealing with career needs and issues in
counseling among university students;
e. To help officers/counselors to recognize their full potential as human beings and
professionals in career counseling.
f. To introduce career placement specialists to the use of technology, both hardware
and software, that can make career counseling more effective and efficient.

8. COURSE CONTENT: The course comprises five main parts. These are:

A. Center Management Tasks and Implementation Guidelines

B. Overview of Career Guidance: Practitioner Choices

C. Strategic Planning for Career Center Program

2
 D. Program Implementation and Evaluation Models

E. Outside Program and Activities (site visits, tours, etc.)

The course covers selected topics (2-hour slots) which can address basic issues in the
planning, development, and implementation of an effective career guidance center at
a university setting.) The suggested topics are:

TOPICS
A. AN OVERVIEW OF CAREER GUIDANCE: PRACTITIONER CHOICES

B. INTRODUCTION TO WORLD OF WORK

C. INTRODUCTION TO BASIC HELPING SKILLS (A HELPING MODEL)

D. INTRODUCTION TO CAREER DEVELOPMENT THEORIES/MODELS

E. HOLLAND’S CAREER TYPOLOGY (1959): BASIC APPLICATION

F. CAREER ASSESSMENT: PERSONALITY, INTERESTS, VALUES, AND

ABILITY

G. GOTTFREDSON’S THEORY (1981) “CIRCUMSCRIPTION AND

COMPROMISE”: BASIC APPLICATION

H. MULTICULTURAL ISSUES AND DIVERSITY IN CAREER GUIDANCE

AND COUNSELLING

I. MULTICULTURAL SKILLS IN CAREER GUIDANCE SERVICES:

DEALING WITH STUDENTS FROM MINORITY GROUPS

J. PROGRAM MANAGEMENT AND IMPLEMENTATION GUIDELINE: AN

OVERVIEW

K. PLANNING AND DEVELOPING A STRATEGIC CAREER

PROGRAM/CENTER

L. HIRING AND TRAINING STAFF

M. PROMOTION GUIDELINE

N. PUBLIC RELATIONS GUIDELINE

O. PROMOTING SERVICES TO STUDENTS

P. EMPLOYABILITY SKILLS: RESUME DEVELOPMENT, NETWORKING,

AND INTERVIEWING

3
 Q. PLANNING AND IMPLEMENTING EFFECTIVE CAREER GUIDANCE
SERVICES: A STEP-BY-STEP APPROACH

R. MANAGING INFORMATION AND RESOURCES FOR CAREER CENTER

S. HELPFUL COMPUTER SOFTWARE AND INFORMATION SYSTEMS

T. PROFESSIONAL ISSUES AND ETHICS IN MANAGING CAREER

CENTERS

U. COLLABORATIVE PARTNERSHIP: BRIDGING UNIVERSITY WITH JOB

MARKET

V. CONTEMPORARY ISSUES IN CAREER GUIDANCE SERVICES

W. RECORD KEEPING SKILLS AND ASSESSMENT OF SERVICES

X. ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSIS AND

RESEARCH

Y. PROGRAM EVALUATION MODEL: BEST PRACTICE

9. TRAINERS/FACILITATORS
Dr Melati Sumari (MS), Head of Counseling Department, Faculty of Education,
University of Malaya

Ms. Rafidah Aga Mohd Jaladin (RAMJ). Psychology and Counseling Lecturer,
Department of Educational Psychology & Counseling Faculty of Education

Ms. Ida Hartina Ahmed Tharbe (IHAT), Lecturer,

Department of Educational Psychology & Counseling Faculty of Education

Ms.Halimaton Attan (HA), Head of Counseling, Career and Disability Section

University of Malaya

Ms.Norilah Salam (NS), Special Task Officer to the Vice-Chancellor

University of Malaya

Mollie Fout (MF), Director, Career Center, Ball State University

Dr. Pat Hansen (PH), Cultural Affairs Specialist, US Embassy, Kabul,

Afghanistan

4
PROGRAM AGENDA

DAY 1 Monday, February 13, 2012

TIME AGENDA TRAINER

08.30 am Trainee Evaluation Assessment (20 MIN) MF

A. PROGRAM MANAGEMENT AND MF

IMPLEMENTATION GUIDELINE: AN OVERVIEW
Who, What, When, Where, How and Why (20min)
Small Group Discussion/Workbook Assignments (30 min)

HIRING AND TRAINING STAFF (20 min)

Job descriptions, supervision, on-going training NS
Small Group Discussion/Workbook Assignments (30 min)

10.30 am Tea/Coffee Break

11:00 am PUBLIC RELATIONS and PROMOTION GUIDELINES HA

(15 min)
How to introduce Career Services to Faculty and Students
and Employers

Small Group Discussion/Workbook Assignments (15 MIN)

Using a Marketing Plan to Guide Promotion (15 MIN)

MF
5 MINUTES TO SEPARATE GROUPS
Iraqi Group/
Create a Marketing Plan to Promote New Services Afghani Group
(60 MIN) Discussion and Implementation w/
Facilitators
MF/PH, HA/NS
and interpreters

1.00 pm Lunch and Solat

02.30 pm MANAGING INFORMATION AND RESOURCES FOR CAREER IHAT

CENTER (20 MIN)

Student contact and assessment information; employer contact

information; internship and job information; career education
materials.

5
 Small Group Discussion/Workbook Assignments (15 min)

Online resources, printed resources and overview of software MF

(20 MIN) I will bring a power point presentation for this part
of the session.

Small Group Discussion/Workbook Assignments (15 min)

RECORD KEEPING SKILLS AND ASSESSMENT OF IHAT

SERVICES (IHAT) (20 MIN)
Small Group Discussion/Workbook Assignments (15 min) HT/MF/PH/IHAT
Plus interpreter
To facilitate
discussion
04:30 pm Afternoon tea& Q/A chat

DAY 2 Tuesday, February 14, 2012

TIME AGENDA TRAINER

08.30 PROFESSIONAL ISSUES AND ETHICS IN MANAGING MS

am CAREER CENTERS (20 MIN)
Considerations for confidentiality; equality; access to
opportunity.

5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS

Discussion of PROFESSIONAL ISSUES AND ETHICS in small MF/PH

groups Q&A (40 MIN)
MS/RAMJ AND
INTERPRETERS
5 MINUTES TO BRING GROUP TOGETHER

B. AN OVERVIEW OF CAREER GUIDANCE:

MS
PRACTITIONER CHOICES) (30 MIN)

INTRODUCTION TO CAREER DEVELOPMENT MS

THEORIES/MODELS (30 MIN)

10.30 Tea/Coffee Break

am

6
11:00 INTRODUCTION TO CAREER ASSESSMENT AND IHAT/MF
am PERSONAL DECISION MAKING: PERSONALITY,
INTERESTS, VALUES, AND ABILITY (20 MIN)

GOTTFREDSON’S THEORY (1981) “CIRCUMSCRIPTION MS

AND COMPROMISE”: BASIC APPLICATION (20 MIN)

HOLLAND’S CAREER TYPOLOGY (1959): BASIC

APPLICATION (35 MIN)( ASSESSMENT, LECTURE,)
UM will provide assessments to administer the Strong Interest
Inventory and a group interpretation for participants. IHAT

INTERPRETATION (20 MIN)

MYERS-BRIGGS TYPE INDICATOR (30) LECTURE PH/MF

BSU will provide assessments to administer the MBTI and

provide a group interpretation for participants.

1.00 pm Lunch and Solat

2:30 pm INTERPRETATION (20 MIN) PH/MF/interpreter

C. CONTEMPORARY ISSUES IN CAREER GUIDANCE IHAT/PH

SERVICES (20 MIN)

INTRODUCTION TO BASIC HELPING SKILLS

(A HELPING MODEL) (15 MIN) RAMJ

MULTICULTURAL ISSUES AND DIVERSITY IN CAREER

GUIDANCE AND COUNSELING (20 MIN) PH/RAMJ

Small Group Discussion/Workbook Assignments (20 min)

MULTICULTURAL SKILLS IN CAREER GUIDANCE

SERVICES: DEALING WITH STUDENTS FROM MINORITY
GROUPS (20 MIN) IHAT

PROMOTING SERVICES TO ALL STUDENTS (HT/NS) (20

MIN)
Small Group Discussion/Workbook Assignments (10 MIN) HA
04:30 Afternoon tea & Q/A chat
pm
5.30 pm END OF DAY 2 PROGRAM

7
DAY 3 Wednesday, February 15, 2012
TIME AGENDA TRAINER

08.30 am MAKING A STRATEGIC PLAN FOR THE CAREER CENTER NS/MF

(30 MIN)
Mission Statements; Goals and Objective; Tactics

Small Group Discussion/Workbook Assignments (30 MIN)

RAMJ
ENHANCING IMPROVEMENT: THE ROLE OF SWOT ANALYSIS
AND RESEARCH (20 MIN)
A Small Group Discussion/Workbook Assignments (30 min)
10.30 am Tea/Coffee Break

11:00 am SYSTEMS MODEL FOR STRATEGIC EVALUATION (30 MIN) MF

Small Group Discussion/Workbook Assignment (30 MIN)

NEED Additional Programming Here 1hour

1.00 pm Lunch and Solat

BREAK OUT OF AFGHAN AND IRAQI TRAINEES INTO

SEPARATE TRAINING SESSIONS
2.30 pm – Career Placement Services Taking into Account Conditions in PH
5:30 pm Afghanistan
Afghan
trainees
2.30 pm Husna Ali-Khan from fhi360 and the U.S. representatives from Ball Husna Ali-
Iraqi State, Kentucky, Cincinnati and Oklahoma State. Khan
trainees

04:30 pm Afternoon tea & Q/A chat

Iraqi
trainees
5.30 pm
Iraqi
trainees

DAY 4 Thursday, February 16, 2012

8
TIME AGENDA TRAINER

08.30 am PLANNING AND IMPLEMENTING EFFECTIVE CAREER RAMJ

GUIDANCE SERVICES: A STEP-BY-STEP APPROACH
(40 MIN)

5 MINUTES TO DIVIDE GROUP TO SEPARATE ROOMS

MF/PH/RAMJ &
Discussion of Career Guidance Services in small groups? Q&A INTERPRETER
(60 MIN)

10.30 am Tea/Coffee Break

11:00 am STUDENT TRANSITION TO WORLD OF WORK (15 min) IHAT

Activity: Write description of current situation for students as

they leave the University to find employment.

Write a list of ways the Career Center could improve

transition for graduates?(15 MIN)

EMPLOYABILITY SKILLS: RESUME DEVELOPMENT,

NETWORKING, AND INTERVIEWING (20 MIN)

Activity: First impression last (resume making exercise)

(20 MIN)

1.00 pm Lunch and Solat

02.30 pm Connecting Students and Employers through Networking (15 MIN) RAMJ

Networking skills (15 MIN) RAMJ/PH

Interviewing skills: Dos and Don’ts (20 MIN) RAMJ

Activity: Making a lasting impression (interview role-play)
(30MIN) RAMJ/MF
(triad exercise with interviewer, interviewee and observer)

04:30 pm Afternoon tea & Q/A chat

5.30 pm END OF DAY 4 PROGRAM

DAY 5 Friday, February 17, 2012

TIME AGENDA TRAINER

9
8:30 OVERVIEW: CONNECTING EMPLOYERS AND STUDENTS HA
(20 MIN)
5 minutes to separate groups

Discussion of strategies to connect students and employers: MF/RAMJ/HA/NS

(60 MIN)

 Introductions/Direct Resume Referral RAMJ

(See item E1 in Forms Section)
MS or IHAT
 Networking with alumni HA
 Hosting events: Career Fairs; recruitment days
MF
 Using technology: online job postings and applications
10:30am Tea/Coffee Break
11:00am D. Program Evaluation Model: Best Practices (30 MIN) RAMJ

10 minutes to reach Career Center

HA
TOUR OF CAREER CENTER (60 Min)

1:00 Lunch and Solat

2:30 INTRODUCTION TO PRESENTATIONS (30 MIN) PH/MF/Garth

Small Group Discussion Template Completion Assignment (30

MIN)

Participant Evaluation Survey (20 MIN)

04:30 pm Afternoon tea & Q/A chat

5.30 pm END OF DAY 5 PROGRAM

DAY 6 Monday, February 20, 2012

TIME AGENDA TRAINER

08.30 am PANEL REVIEW OF TRAINING TOPICS: Q & A (55 Min) ALL

TRAINERS
5 minutes to separate groups

REVIEW of Workbook Activities/Group Clarification of MF/PH/RAMJ/

Center Planning/Decisions (60 Min) IHAT

10.30 am Tea/Coffee Break

10
11:00 am Introduction to Information Systems David from
(45 MIN) U of M IT

10 minutes to return to classroom

EBERHART/
Groups Prepare for Presentations (60 MIN) PH/MF

1.00 pm Lunch and Solat

2.30 pm Remarks and Introduction of first group Dr. Holland OR

Presentation: Kandahar University (30 MIN) then Q & A MF

10 minute break to set up technology

Introduction of second group Dr. Holland

OR MF
Presentation from Tikrit University (30 Min) then Q & A
04:30 pm Afternoon tea & Q/A chat

5.30 pm END OF DAY 6 PROGRAM

DAY 7 Tuesday, February 21, 2012

TIME AGENDA TRAINER

08.30 Outside Activity 1: Visit to Industrial site (Sime Darby) HA

am

10.30 Tea/Coffee Break

am
11:00 HA
am Outside Activity 2: continued

Return to UM

1.00 pm Lunch and Solat

2.30 pm Discussion of Outside Activities (30 Min) HA/NS/interpreter

Value and Roles of a University Career Center (30 Min)

MF/PH

11
 5 minutes to separate groups for discussion

Small Group Discussion with delegations (60 Min) MF/PH/IHAT/RAMJ

04:30 Afternoon tea & Q/A chat

pm
5.30 pm END OF DAY 7 PROGRAM

DAY 8 Wednesday, February 22, 2012

TIME AGENDA TRAINER

08.30 am Outside Activity 3: HA

1) Tour to Cyberjaya
2) Visit to Putrajaya
3) Visit to Ministry of Higher Education

10.30 am Tea/Coffee Break At some outside location

11:00 am Outside Activity 4: continued from outside activity 3.

12:00 pm Return to UM
1.00 pm Lunch and Solat Introduction/Brief Remarks Stephen
Hanchey
02.30 pm Discussion of Outside Activities (30 MIN) HA/MF/PH
Interpreter
5 minutes to separate groups
HA/MF
Writing the Strategic Plan (60 MIN)
NS/PH/SH
04:30 pm Afternoon tea

5.30 pm END OF DAY 8 PROGRAM

12
DAY 9 Thursday, February 23, 2012
TIME AGENDA TRAINER

08.30 am Outside Activity 5: Visit to MISC

Return to UM
10.30 am Tea/Coffee Break
11:00 am Informal Discussion of outside activities (30 Min) HA

5 minutes to separate groups

Review of Strategic plan for Kandahar University (60 Min) NS

Review of Strategic plan for Tikrit University (60 Min) MF/HA

1.00 pm Lunch and Solat

02.30 pm Panel of Employers: TFM, IBM & MICCI HA

04:30 pm Afternoon tea & Q/A chat

5.30 pm END OF DAY 9 PROGRAM

DAY 10 Friday, February 24, 2012

TIME AGENDA TRAINER

08.30 am Informal Discussion of outside activities (30 Min) NS

Presentation of Strategic Plan for Kandahar University

(30 MIN)

10 minutes for technical set up

Presentation of Strategic Plan for Tikrit University (30 MIN)

10.30 am Tea/Coffee Break

13
11:00 am Graduate Employability
Session with University of Malaya’s Leader,
Vice-Chancellor Tan Sri Dr Ghauth Jasmon

1.00 pm Lunch and Solat

02.30 pm Closing Remarks by Deputy Vice Chancellor of Student Affairs

03:00 pm Award of Certificates of Completion

04:30 pm Afternoon tea & final gathering of trainers, participants and
observers
5.30 pm END OF PROGRAM

14