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    BSC Strategic map

    Uploaded by

    rizmin

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    BSC Strategic map

    Uploaded by

    rizmin
    8 views1 page

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    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    8 views1 page

    BSC Strategic map

    Uploaded by

    rizmin

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    Strategic Map Example: QHSE Department

    Mission A statement detailing where you aspire to be


    Destination
    Strategic

    Vission A statement defining what you want to do

    Strategic Priorities ImproveProduct Quality Cost Reduction

    Strategic Results Unique Innovation in Each Product, 2X Revenue

    Strategic Objectives KPIs Targets Programs


    Implement Budget, Supplier
    reduce > 5%
    Decrease Expenses: Reduce Cost per Unit discount, lean
    of Cost
    Financial

    Increase manufacturing.
    Decrease Increase
    sales
    Expenses Profitability Increase Profitability +5 % This year Economies of Scales
    Revenue

    Increase Sales Revenue +5% This year Descrease lead time

    Produce High Quality Product/Services:


    Zero Complaints Revise specifications
    Reduce No. of Customer Complaints
    Customer

    Produce Be first Be first choice vs Competitors: No. of Project Maintain/develop


    Retain % Market Share relationship with customers
    High-Quality choice vs awarded
    Customers
    Product Competitors Identify the reasons why
    Retain Customer: % Customer churn > 95 % customers leave find
    solutions
    Improve Process Efficiency: Remove Implement Lean
    Reduce Wastes
    Non Value added process Manufacturing
    Internal

    Improve Maintain Safe


    Lead in Maintain Health & Safety:
    process work Zero Incident Regular Safety meetings
    innovation Reduce No. of Work place incodent
    Efficiency Environment
    Lead in Innovation:
    2 New Products Brainstorming sessions
    Number of new product developped
    Provide Leadership Training:
    Effective meetings, decision
    No. of who say they're receiving > 85%
    Learning &

    Provide Cross making, and delegating.


    effective training.
    growth

    Employee
    Leadership Training
    Satisfaction Cross-training Employees:
    Training Employees > 85% Create new roles
    % Employees trained areas
    Employee Satisfaction:
    > 90% Conduct Survey
    % of Emp Satisfaction rate

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