KARTHIKEYAN ELANGOVAN / CRM Solution Architect / Certified Salesforce Architect / Triple Star

Ranger

+1 9313989476 karthikeyan178@gmail.com

Linked in : https://www.linkedin.com/in/karthikeyan-elangovan-24b60063/ | .Trailblazer -: https://trailblazer.me/id/karthikeyane

Professional Summary

 Over 17+ years of diversified professional in Information Technology including 9 years of salesforce
architecture in designing, developing, and deploying applications.

Salesforce Technical Architect - Sales Cloud / Services Cloud / Marketing Cloud / Flosum Devops / Financial Services cloud

 Proven ability to deliver complex solutions in Administration, Configuration, and Customization of

the salesforce Lightning ecosystem.
 Led the design and implementation of Salesforce solutions across Sales Cloud, Service Cloud (Field
Service Lightning), Marketing Cloud, and Community Cloud.
 Specialist in digitalized cloud platform transformation and Data Migration with valid access policies
from legacy to salesforce ecosystem with Lightning components.
 Specialist in salesforce lightning UI, building components, design standards, and custom flex home,
app, and records pages.
 Provide technical support in sales calls, and solution presentations, and assist the Salesforce Sales
Team in understanding customer requirements.
 Provide input for RFI and RFP responses, including the effort estimate, project resourcing, timeline,
Implementation methodology, and solution components.
 Contribute to presales and sales activities for RFP responses, proactive outreach, point of view, and
proof of concept demonstrations, Lead and facilitate discovery and scoping sessions with clients.
 Anticipate customer needs and identify appropriate solution alternatives and recommendations on
third-party applications.
 Salesforce B2B Commerce product experience in features like product hierarchy, storefront
association, Account Group, price list, page labels, indexing, etc.
 Experienced with designing, developing for B2C commerce storefront reference architecture and
cloud craze B2B.
 Incorporate experience, business savvy, creative, and out-of-the-box thinking in designing solutions.
offer multiple, potential solutions.
 Expertise in Configuring Work Orders, Service Appointments, Service Resources, Territories, Service
 Rules, and Objectives in support of Field Service business processes using FSL.
 Expertise in designing, developing, and implementing salesforce Lightning web components (LWC),
Visualforce Pages, Aura, Apex Class, Triggers, Standard, and Custom Controller.
 Architected, designed, developed, and integrated salesforce field service and time sheets with
financial force to track time and payments for best business operations.
 Experience with setting up FSL data models like Work Orders, Service Appointments, Service
Resources, Territories, etc.
 Experience with designing responsive Salesforce Communities/Storefront Buyer Experiences
Expertise in CRM Integration and deploying custom CLI integration solutions with other applications.
like SAP, Mainframe, and BI via real-time and batch processes (sync/async).
 Designed and implemented digital multiple front-to-back complex Salesforce enterprise applications.
in B2B and B2C E-commerce integrations such as OMS and ERP.
 Good in Salesforce with OMS configuration, customization, extension, fulfillment, shipping, payment
capture, invoicing, and servicing for integrated and customizable business processes.
 Expertise in case management, web-to-lead, web-to-case, and email-to-case using the service cloud.
Installed Salesforce AppExchange Apps and configured and maintained user security permissions in
compliance with organizational needs.
 Expertise in integration development RESTAPIs, SOAPAPIs, Metadata APIs, and Web services Calls.
Expertise in deploying code between Sandboxes and to production using Copado’s-AI to deliver
Continuous Quality with Robotic Testing.
 Strong knowledge in Jenkins, and deployment in CI/CD using SFDX GitHub Copado and Ant.
 Expertise in Salesforce Security model (Object, Field & Record level) using Profiles, Roles & Sharing
Model settings.
 Achieved Field service lightning (FSL) to manage mobile app workforce, scheduling tasks, contracts,
and optimization from a managed package.
 Expertise in designing Community Cloud functionality communities and their ability to engage
customers at scale and best practices.
 Expertise in ITIL Service Operations Incident, Problem & Change Management including monitoring
servers, scheduled batch, hotfix, ad-hoc requests, analyzing, tracking, and mitigating Project Risks.
 Expertise in designing a complex solution using UML for integration, security, and custom
development, demonstrating with tech teams, managers, and clients in all stages of the SDLC.
 Having experience in Salesforce developer toolkit including Triggers, Visual force Pages, Apex Classes, Batch Apex,
Scheduled Apex, and Migration Tools.
 Led the design and implementation of Salesforce solutions across Sales Cloud, Service Cloud (Field
 Service Lightning), Marketing Cloud, and Community Cloud.
 Specialist in digitalized cloud platform transformation and Data Migration with valid access policies
 from legacy to salesforce ecosystem with Lightning components.
 Specialist in salesforce lightning UI, building components, design standards, and custom flex home,
 app, and records pages.
 Provide technical support in sales calls, and solution presentations, and assist the Salesforce Sales
 Team in understanding customer requirements.
 Provide input for RFI and RFP responses, including the effort estimate, project resourcing, timeline,
 implementation methodology, and solution components.
 Contribute to presales and sales activities for RFP responses, initiative-taking outreach, point of view, and
 proof of concept demonstrations, Lead and facilitate discovery and scoping sessions with clients.
 Anticipate customer needs and identify appropriate solution alternatives and recommendations on
 third-party applications.
  All aspects of Salesforce Application Customization including, Sales Cloud, Service Cloud, and related
 applications, Business Process Analysis and Solution Design,
 Custom Object Design, Workflows and Approval Processes, APEX Triggers and Classes Development
 and Deployment, Visualforce Page, Extension and Controller Development,
 Lightning Conversion and Component Development, Web Services and API integrations, Content
 Management, Chatter/Social Enterprise, HTML, CSS, JavaScript, jQuery, Angular JS, AJAX and Aura
 frameworks.
 Worked in various industries to design and implement Salesforce.com solutions for all applications.
 Comprehensive knowledge of day-to-day Salesforce management, data processes and security, and the
 ability to address complex business processes with reliable solutions.
 Experienced in Sales Cloud and Service Cloud configuration, Apex and Visualforce, solution design,
 Lightning Integration and Development, SOAP and RESTful integrations,
 Worked extensively on various SFDC standard objects Accounts, Contacts, Opportunities, Leads,
 Campaigns, Cases, Solutions, Communities, Reports and Dashboards.
 Worked as Salesforce Administrator – maintaining users, profiles, roles, permission sets, workflows,
 backups, help users fine tune reports, white-list IP addresses, sharing rules, fixing data and more.
 Experience in developing Apex Triggers, Apex Classes, Test classes and Visual Force pages
 employing standard and custom controllers, SOQL and SOSL queries
 Developed Visualforce pages (Custom tabs, Custom Objects, Reports, Analytical snapshots, and
 Dashboards), Apex Classes and Custom Objects using Apex Programming on Force.com platform.
 Experience in Siebel CRM, Siebel Analytics Production Support.
 Experience in Integrating Salesforce Applications with third party systems using REST and
 SOAP API.
 Experience configuring/Customization of Lead Process and Case Management using Sales Cloud and
 Service Cloud.
 Good expertise of object-oriented programming for creating Apex classes using Salesforce Design
 Patterns to implement out of box requirements to fulfil the business needs.
 Worked on different Asynchronous operation like Future Methods, Apex, Batch Apex and
 Scheduled Apex to implement bulk DML operations and call Web Services.
 Experience on Agile development model, migrating code between environments using
 inbound/outbound change set and ANT for deployments and change management.

Siebel CRM:

 Implemented the complex Incremental Repository Merge IRM process in 8.1.1.10, 8.1.1.09, IP2015 to derive
the final repository. Successfully upgraded from 7.x to 8.1.1.9, 8.1.1.5 to 8.1.1.10, IP2015.7, IP2016.13, IP2020.1
and 2022.x.

 Experienced in installation and configuration of Siebel Open UI and Siebel Mobile Connected and Disconnected
Mode in Siebel IP202x. x.

 Experience in working with Siebel Open UI concepts of Presentation Model, Physical Renderer, Java scripts,
Cascading Style Sheets CSS, jQuery, and themes.

 Experience in the implementation of Business process automation using Business Services, Work
Flows, Assignment Manager and State Models.
  Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in
Configuration and customization of Siebel Objects at multiple levels like Applets, Business Components,
Screens, Views, Joins, Links, MVGs, Pick Lists, Associate Shuttle Applets, Toggle Applets and Drilldowns.

 Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel
Scripting Server Browser, Workflow Processes, Workflow Policies, Runtime events and Business Services.

 Experience in Siebel EAI Integration Workflows, Web Services, Integration Objects, Siebel Adapters, EAI
Transport Adapters, SOAP, WSDL, DTD, XSL.

 Having vast Siebel Administration Experience in Installing Siebel Application, performance tuning, server administration
and regular deployment tasks in various environments. (7.X, 8.X, IP14, 15, 16,19/20).

 Extensive interaction with Business, Operations, Technology, Stakeholders, SME and drive the requirements
to completion. Played leadership roles on various project such as project planning, coordination, problem
resolution and Status report. Project and resource management skills. Excellent people management skills.
excellent communication skills, credible at all levels of organization.

 Developed system architecture for enterprise grade solutions, majorly using Salesforce to meet customer needs for the Sales
and Services organization.

 Frequently worked with C-Level executives and business stakeholders in making decisions around Buy vs Build, short/long
term strategic roadmap, transition plans, suggesting industry best practices.

 Engaged with Pre-Sales team in providing technical assistance on RFPs and making customer
presentations to close out deals.

Technical Skills

CRM Applications –
Salesforce Technologies: Salesforce SFA, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force
(Pages, Components & Controllers), Web Services, AJAX, Workflow & Approvals, Data Loader,
Dashboard, Reports, JAVA -SDK, Custom Objects, Force.com (Sandbox and Prod), Maven, Rest & Soap
API, Eclipse IDE Plug-in, Case Management Automation, POSTMAN, AZURE, GIT.
Siebel CRM eBusiness and Industry Applications (PRM, Call Center CTI, eSales / eService & Marketing, eMedia, eCustomer
and Public Sector) Siebel eMedical and eClinical, ecommunication.
Reporting - Siebel Analytics, OBIEE and BI Publisher 11G, 12C
ETL Tools - Informatica 12c
Languages - Angular JS, JAVA
Databases/DB Technologies - Oracle 12c/19c MS SQL Server, Mango DB
Operating Systems - WINDOWS 10/Windows 7, WINDOWS NT 4.0, MS-DOS Batch Scripting, WINDOWS Server 2008 R2,
2012, 2016, Linux - Red Hate 7.x
Internet Languages/Products/Standards - XML, HTML.
Cloud - GCP, AWS, OCI, SFDC Sales Cloud, Services Cloud / Financial Force.

Work History
V Square IT – (June 23 – Current)
Salesforce Solution Architect

 Design, develop, and configure customized solutions to Salesforce community sites using the full
Salesforce toolset LWC, custom objects and fields, validation rules, workflows, Apex, triggers,
profiles, and security settings.
 Fit gap analysis for ERP HR handling system with Salesforce Community Cloud capabilities within
Omni channel framework.
 Configured routing for the omnichannel establishment for queues that are pushed to the agents.
UI/UX Design, Journey builder Mapping, Content Management, eCommerce, Marketing
 Automation, Salesforce CRM, Service & API Development, Cloud Deployments & Authentication on
Migrations and, supporting applications.
 Developed marketing Cloud integrated solutions for customer journey builder management, email
studio, mobile and social advertising, web personalization, and content creation for B2B.
 Redesign/Build each webpage’s front-end look and feel using lightning web components + front-end
 HTML / CSS / JavaScript for validation and VF components are desired as well.
 Execute full pre-sales lifecycle from RFI response/requirement analysis, scoping exercise, and
engage in a prototype/proof of concept (POCs) for agreed requirements.
 Understand the business and operational goals the prospect has and recommend a solution that
ensures the optimum usage and utilization of Profile products and services.
 Developing solutions and organizing, planning, creating & delivering compelling proof of concept
demonstrations.
 Provide product demonstrations, technical and functional, and system architecture by interfacing
with prospective and current customers, distributors, and partners.
 Managing the sales bid process by responding to requests for information (RFIs) and requests for
proposals (RFPs) at a detailed and professional level.
 Ensuring solutions stated in the Statement of Work are best practice and in line with client
requirements and the successful closure of the sales process.
 Design and develop the shift scheduling application to organize the occupancy model of their
worksites and visualize relationships among employees as shifts change.
Create a Connected App in Salesforce to Prepare VS Code for Executing Java Program.
 Conducts systems architecture assessments of new and existing infrastructure and software.
 Configure service cloud to handle case management, Email to case routing, and sharing settings in a
queue-based model.
 Configured Copado to enable faster, error-free release, with continuous integration and delivery
CI/CD technology.
Deployed code using Copado to the next environments and used the back promotion feature.
 Build Sitemaps, Wireframes, Prototypes, and UX specifications that clearly articulate site/application
structure and organization.
 Maintain all UX/UI Templates, documentation, assets, personas, design mockups, user flows,
prototypes, navigational maps, and experience documentation for assigned products.
 Strong design skills, including the creation of UI layouts, information design, application design, and
typography.
 Developed Mulesoft batch application using transaction scope, for-each, message enricher,
exception handling, and other mule components.
 Develop a flexible data integration, reporting, analysis, and optimization for a marketing data
platform that features multiple solutions for improving business needs.
 Implemented the financial service cloud (FSC) to access actionable client insights and deliver
 personalized advice to banks to create a unified experience.

Dell (Feb 2022 – May 2023)

CRM Enterprise Architect –

 Created Workplace Strategy Planner for the Organizations that use the application to make data driven decisions about
 Design and develop the shift scheduling application to organize the occupancy model of their worksites and visualize
relationships among employees as shifts change.
 Manage work.com application to design, implement, and enforce plans and policies for limiting the number of people on-
premises.
 Developed a Contact tracing application that enables organizations to track health-related interactions like collecting data
from staff.
 Set up and configure the Salesforce Community, including Workspaces, Builder, Moderation, Groups, Registration,
Personalization, Permission Sets, etc.
 Set up Salesforce’s security settings, including roles, profiles, sharing rules, and workflows.
 Contribute to training for the customer in recorded sessions on both managing and administering the community.
 Developed UX/UI / LWC Front End UI Commercial Enterprise Development / Design.
 Created detailed wireframes and visual designs, combining web technologies (UI/UX, LWC, JavaScript, HTML5)
 Adjusted current wireframe to reflect UI/UX standards by researching and strategizing and launching the UX and other web
applications.
 Troubleshoot and escalate issues related to the implementation of the community using DevOps.
 Translate business requirements into detailed technical specifications and perform the build activities to deliver a solution
from the design stage to a functional application.
 Maximize the value and decide on Salesforce-built vs custom-built solutions.
 Coach and mentor peers and emerging members of the team and participate in code reviews to ensure development
quality.
 Must have historical and proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs,
lightning, and Web Services.
 creating input for MDM to the robust role structure to apply and govern access to data within the application.
 creating and modifying objects and fields to gather data related to the agency's legislative tracking.
 Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for
Salesforce solutions.
 Develop an architectural approach to meet key business objectives and workstream planning.
 Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining
requirements.
 BOOMI API Manager
 Deployed Copado for Version Control & Branch Management metadata using OAuth for CI/CD.
 Implemented Copado to Automated Metadata backups, Apex testing of all the Salesforce org, Webhook API & CLI,
Compare & Deploy Org Metadata Differences. Groom and refine the Salesforce product backlog, in liaison with
stakeholders and Salesforce SMEs on the project.
 Implemented complex Salesforce DevOps architectures using industry-standard with Copado.
 Ensure illustrate designs with appropriate justifications, success, and acceptance criteria are defined for each story owned
and other affiliated solutions for Sales, Service, and platform solutions.
 collaborate with development and operations teams, build applications, and deploy them in each period using DevOps
Azure.
 Supervise the configuration, quality assurance, testing, and deployment of Salesforce.
 Work with the Sales and Delivery team to develop customer demonstrations and prototypes.
 Conduct knowledge transfer to the delivery team during the sales-to-delivery hand-off.
 Work with project teams to develop and validate estimates to support Change Orders
  Contribute to estimating and SOW templates.
 Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem.
 Installed FSL managed package and FSL mobile app and set up the configuration of Service Rules and
 Objectives in support of Field Service business processes.
 Create new service resources and crews that represent field service technicians in the FSL app and
 add details about their skills, service territories, and availabilities.
 Configured live web chat by creating visual force pages in corporate with pre-chat form.
 Configure the brand chat widget and enable offline form submission.
 Building Lightning Components using aura framework and SLDS (SLDS) and embedding these in VF pages by using the new
Lightning Out feature by event-driven programming.
 Worked on the latest web technologies, web accessibility, designing for an international audience, and UX Design Principles
and built reusable UI/UX components with a lightning framework.
 Enabled Aura Framework, Aura Attributes, and Aura Handlers for Events to focus on Logic and Interactions in Lightning
Applications.
 Manage work.com application to design, implement, and enforce plans and policies for limiting the number of people on-
premises.
 Develop products on the Force.com platform using Apex, Visualforce, and responsive User Interactive apps using Salesforce
Lightning for B2B customers.
 Developed and Customized the Reports and Dashboards using Einstein Analytics to track usage for productivity and
performance of business centers and their sales teams.
 Created Custom and Standard Controllers in Visual Force and modified Visualforce pages to be supported in Lightning mode,
and its features.
 Submit POC to licensing Copado for stress-free deployment and to achieve 20X faster release.
 Implemented complex Salesforce DevOps architectures using industry-standard commercial and open-source tool Copado as
recommended by Salesforce.
 Configuring the store, including creating new page layouts and platform changes.
 Configuring the profiles and permissions for all the users accessing Salesforce B2B Commerce for Cloud Craze Lightning
Experience.

GlobalLogic - Hitachi (July 2021 – Feb 2022)

CRM Architect

 Implementation experience on LWC Using Visual Studio Code, Authorize Dev Hub, and Creating Scratch Orgs by LDS in
both LWC and Aura Components.
 Working knowledge of LWC (Lightning Web Components), Events, Aura Pub-Sub Model, Component Life Cycle, Using
Public Properties, Usage of Apex Classes with Wire methods, and imperative Calls.
 Developed alert messages by using workflows in the sales cloud to Track orders from purchase to delivery and
Forecast stock levels to prevent out-of-stock issues.
 Configured omni channel custom settings, queue routing, roles, profiles, group chatter, and Omni supervisor,
workflows, and process builder.
 Integration of Sales/Marketing Cloud with other Enterprise, home-grown, and downstream
 applications using Talend, MuleSoft, Informatica, and Salesforce Data loader.
 Implement Salesforce OMS data model and OOTB capabilities, including product types, pricing, accounts &
contacts, order templates, cart & checkout, order history, and common integration.
 Develops, modifies, and distributes standard and ad hoc management reports/dashboards to better understand the
overall business and/or unit.
 Developed CRM applications based on Client-Server Architecture using a different framework.
 Developed and implemented Salesforce Lightning components using the Aura framework.
  Configured, assigned, and customized Dispatcher Console, tabs, page layouts, record types, list views, Permission Sets,
and Mobile app with brand new Field Service Lightning MVP.
 Designing and Configuring automation like Process Builder, Approvals, Workflows, apex, custom labels, custom.
settings, profiles, and permission sets in the sales and service cloud.
 Production Support, including deployment and migration activities from Development through to Production with
Frequent formal and informal client interaction.
 Created Sharing rules for user groups and day-to-day permission to the users and support issues.
 Pushing application components to their appropriate services, such as web servers, API services, and database services
by using CI/CD tools Azure and Copado.
 Built out a sale in a commercial business environment (B2B) with a cloud-based commerce platform that empowers
brands to create intelligent, unified buying experiences across all channels.

Cognizant Technology Solutions (March 2007 – July 2021)

Technical Architect

 Implementation experience on LWC Using Visual Studio Code, Authorize Dev Hub, and Creating Scratch Orgs by LDS in
both LWC and Aura Components.
 Working knowledge of LWC (Lightning Web Components), Events, Aura Pub-Sub Model, Component Life Cycle, Using
Public Properties, Usage of Apex Classes with Wire methods, and imperative Calls.
 Developed alert messages by using workflows in the sales cloud to Track orders from purchase to delivery and Forecast
stock levels to prevent out-of-stock issues.
 Configured omni channel custom settings, queue routing, roles, profiles, group chatter, and Omni supervisor,
workflows, and process builder.
 Integration of Sales/Marketing Cloud with other Enterprise, home-grown, and downstream
 applications using Talend, MuleSoft, Informatica, and Salesforce Data loader.
 Implement Salesforce OMS data model and OOTB capabilities, including product types, pricing, accounts &
contacts, order templates, cart & checkout, order history, and common integration.
 Develops, modifies, and distributes standard and ad hoc management reports/dashboards to better understand the
overall business and/or unit.
 Developed CRM applications based on Client-Server Architecture using a different framework.
 Developed and implemented Salesforce Lightning components using the Aura framework.
 Configured, assigned, and customized Dispatcher Console, tabs, page layouts, record types, list views, Permission Sets,
and Mobile app with brand new Field Service Lightning MVP.
 Designing and Configuring automation like Process Builder, Approvals, Workflows, apex, custom labels, custom
settings, profiles, and permission sets in the sales and service cloud.
 Production Support, including deployment and migration activities from Development through to Production with
Frequent formal and informal client interaction.
 Created Sharing rules for user groups and day-to-day permission to the users and support issues.
 Built out a sale in a commercial business environment (B2B) with a cloud-based commerce platform that empowers
brands to create intelligent, unified buying experiences across all channels.
 Implements Salesforce projects in the Hybris Integration platform, community cloud, B2B marketing cloud, and e-
commerce cloud craze.
 Designed Connected Apps, various Reports, and Folders for different user profiles and processes to continuously
monitor data quality and integrity based on the organization’s needs.
 Used Rest Web services to flow the Data from Salesforce to Connected App and vice-versa.
 Design the Scenarios for switching between salesforce classic and the Lightning Experience.
 Manage QA refresh, Patches, SF releases, and enhancement project releases made to the live site.
 Developed Tax, Invoices for sales order processing in the Financial Force community.
  Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic
 SOQL, SOSL, and DML query for data manipulation using Force.com explorer.
 Designed and developed the Core Engine to initiate Batch Apex Classes and process data.
 Generated Apex Classes using WSDL metadata API to create Sharing rules programmatically.
 Had overall implementation of resulting solutions, including coordinating custom development work
 when needed (full SDLC) related to CPQ, and similar Salesforce functionality.
 Manage all aspects of projects, client communications, Delivery, training, and documentation.
 Worked on APIs, Profiles, & Security models and configuring test instances for internal Sandboxes.
 Designing and Creating LWC App page for Escalation Request Creation
 Designing and Creating LWC based List view for showing Active Escalation requests
 REST based integration to get branch hierarchy from SMART Database system
 Actions on Escalation requests and refresh updated records
 Designing and Creating LWC based Closed Escalation Request
 Sending email notifications when Escalation is Created/Updated/Closed
 Building REST API to upload attachments to CMOD repositories
 SOAP based service for getting Client’s account summary (Credit, Debit, etc.,)
 Deep linking with Legacy DAD account management system
 Provided technical leadership to team members during system design.
 Collaborated with clients to determine project specifications and scope.
 Developed network and system architecture according to business needs.
 Improved business productivity for clients by re-engineering and designing infrastructures.
 Applied hardware engineering and software design theories to develop appropriate interfaces.
 Reviewed clients' overall app and infrastructure, business priorities and success criteria to design transformation plans.
 Provided current best practices and third-party solution alternatives when necessary for
 functional design documentation.
 Monitored and tested application performance to identify potential bottlenecks, develop
 solutions and collaborate with developers on solution implementation.
 Oversaw development and maintenance of organization computer systems and
 intranet.
 Designed and implemented system security and data assurance.
 Collaborated with clients to determine project specifications and scope.
 Developed network and system architecture according to business needs
 Improved business productivity for clients by 30% by re-engineering and designing infrastructures
 Evaluating systems engineering, talent recruiting, and accounting models for discrepancies and vulnerabilities.
 Suggesting ideas to reduce costs in IT and business leadership.
 Organizing training to improve employees ‘knowledge and skills for future organizational growth.
 Conducting research in talent management to improve organization's business operations.
 Providing business architecture and systems processing guidance.
 Ensuring efficiency, security, and support of organization's goals.

Polaris Software Lab (Dec 2005 – March 2007)

Developer

 Collaborated effectively with members of software development team and personnel in

other departments.
 Prepared and submitted reports and other documentation to assist development team
 members.
 Wrote clear, clean code for various projects.
 Handled scripting tasks for debugging and automation.
 Verified product success through collaborating with stakeholders and product owners and
estimating accurate project deliverability timeframes.
 Tested new applications for usability and adherence to code plan.
 Coordinated project tasks among multiple departments.
 Documented technical workflows and transfers knowledge to educate newly hired employees.

Education
Bachelor of Engineering - Information Technology – 2005.
Annamalai University