PAGE 1 OF 4

Service for
Account Number: 07837-951620-20-8
OSCAR HERNANDEZ EUCEDA
6637 54TH AVE 2FL
MASPETH NY 11378
Your Monthly Statement

Billing Period Due Date Amount

04/16 - 05/15 May 30, 2022 $64.85
Your account is enrolled for Auto Pay.

Your Account Summary

Includes Payments Received By 04/10/22

Any payments and other activities after this date will be on the next bill.

Previous Balance and Payments

Balance Last Statement -$2.57 cr
Payment Activity $0.00
Previous Balance -$2.57 cr
New Bill Activity
Current Monthly Charges $65.99
(Includes credits and adjustments since last statement)
Total Taxes & Fees $1.43

Total Amount Due by May 30, 2022 $64.85

Total Savings this month = $83.00. Please see page 3 for details.

Please turn over for payment.

1111 STEWART AVENUE

BETHPAGE NY 11714-3581

CHANGE SERVICE REQUESTED

#BWNHGYM
#AHTCGEHAFAGPD7#

OSCAR HERNANDEZ EUCEDA

6637 54TH AVE 2FL
MASPETH NY 11378
 PAGE 2 OF 4
OSCAR HERNANDEZ EUCEDA
Account Number: 07837-951620-20-8
Total Amount Due: $64.85
Optimum Updates

To get the most out of your Optimum services, you need an Optimum ID. It is the key to accessing Optimum WiFi hotspots,
paying your bill online, watching TV from just about anywhere on your mobile device and more. If you need to create one, reset
your password or just want to learn more about all the things you can do with an Optimum ID, visit us at optimum.net/idhelp.

Optimum Information

Your FCC Community ID # is NY1414.

Optimum Stores/Payment Locations

You may pay your bill at optimum.net or at any of our Optimum Stores. For store hours by location go to optimum.net/stores.
Optimum Store Near You:
Bronx Plaza 961 East 174th Street, Bronx, NY 10460
Mail your payment to: PO Box 70340, Philadelphia, PA 19176-0340
To make changes to your account or pick up new equipment, you need to be an authorized user. This means that your name
must be listed on the account, and to ensure account security, you will need to present a photo ID.
To find other locations where you can make a payment in person, contact any of the following:
Checkfree Pay 1-855-578-6415 or checkfreepay.com Western Union 1-800-354-0005, option 5 or westernunion.com

Please return this section with your payment. Be sure the address below is in the return envelope window.

0 7 8 3 7 9 5 1 6 2 0 2 0 8
Mailing Your Payment
Account Number: 07837-951620-20-8
Payment Due Date: May 30, 2022
Total Amount Due: $64.85 000-12-21-C-C

Amount Enclosed $
CABLEVISION
Make checks payable to Optimum.
PO BOX 70340
PHILADELPHIA PA 19176-0340

07837 581617 04 3 7 000257

 PAGE 3 OF 4
OSCAR HERNANDEZ EUCEDA
Account Number: 07837-951620-20-8
Total Amount Due: $64.85

Your Account Details Your Monthly Savings = $83.00

Review "Your Account Details" for more
BALANCE LAST STATEMENT -$ 2.57 cr
information on your discounted rates
and credits and how long you will
Your Single-Product Promotion Is Effective Until 10/15/2022
receive these monthly savings.

INTERNET

04/02 HBO Max 14.99

(HBO Max App Access Only) Customer Service
04/02 Promotion Credit -14.99 cr
(6-month offer) Be sure to first check optimum.net for
04/16 - 05/15 Optimum Online 89.99 answers to all your questions.
(Incl. FREE unlimited Need more help?
access to Optimum WiFi) Online Products & Support
Optimum 500 40.00 Online bill pay, optimum.net/paybill
Add-On Channel line up, optimum.net/lineups
Message Us, optimum.net/chatnow
Altice Gateway 10.00 Help, twitter.com/optimumhelp
Optimum Xtend(s) 3.00 Add services, optimum.net/upgrades
Smart WiFi Extender Optimum Stores
(At $3.00 each) For a store nearest you visit,
Optimum Xtend(s) -3.00 cr optimum.net/stores
Smart WiFi Extender Customer Support Numbers
Incl. $3.00 Promotional Savings 1-718-617-3500

Xtend(s) 6 6.00 Written Correspondence

(At $3.00 each) Altice USA
Smart Router 0.00 Attn: Shared Services
1111 Stewart Avenue
Internet Credit -75.00 cr Bethpage, NY 11714

Total Internet $ 70.99 Moving?

Let us make it easy.
Visit optimum.net/moving
OTHER SERVICES or call us for special offers for movers.

04/16 - 05/15 Auto Pay Discount -5.00 cr

(Incl. Paperless Billing)
Incl. $5.00 Promotional Savings

Total Other Services -$ 5.00 cr

TAXES & FEES

04/16 - 05/15 Taxes and 1.43

Other Fees

Total Taxes & Fees $ 1.43

Total Amount Due $ 64.85

 PAGE 4 OF 4
OSCAR HERNANDEZ EUCEDA
Account Number: 07837-951620-20-8
Total Amount Due: $64.85
Billing Information

Billing errors must be reported to us within 30 days, in writing, detailing the error and sent to the Customer Support address on your bill.
We'll investigate and reply within 10 days. To avoid service interruption, you should pay the undisputed portion of the bill. If you're not
satisfied with our reply, you may write to The Department of Information Technology & Telecommunications, Consumer Service
Department-Cable TV, 2 MetroTech Center, 4th Floor, Brooklyn, NY 11201; or call 212-NEW-YORK or 311; or via the internet at
www.NYC.GOV/complaint, or write to The NY State Department of Public Service, Three Empire State Plaza, Albany, NY 12223-1350, or
call 1-800-342-3377.
You're billed each month in advance for the next month's services. Service cancellations are effective on the last day of the then-current
billing period. For more details, please visit www.optimum.com/terms-of-service. Rates subject to change or discontinuance at any time.
At the end of your promotion, you will be billed rate card pricing for all services and fees. Promotion Credit subject to change or
discontinuance w/o notice; if expiration date shown, credit remains thru date if current service levels maintained. Visit
www.optimum.net/pricing for current residential non-promo rates and optimum.net/pricing-packages-business for current business
non-promo rates.

Payment Information
Authorization to convert your Check to an electronic funds transfer:
By sending your check to us as payment, you authorize us either to use info from your check to make a one-time electronic funds transfer
from your account or to process the payment as a check transaction.
Payment is due by the date indicated on the front of your bill. If you're a TV customer, payments not received within 15 days of the due
date may be sent to collections and will be assessed a late fee if not paid within 30 days of that date. Additionally, you'll receive written
notice of service interruption for non-payment. If you're not a TV customer, payments not received within 2 days of the due date will be
assessed a late fee and sent to collections within 13 days of that date. You'll continue to be charged a fee of $10 on each subsequent
past due bill if payment is not received by the due date indicated.
Payments can be made at no charge through our automated phone system by calling Customer Support. Follow the phone prompts to set
up an automated payment by check or credit card. Entering your Optimum account number and zip code authorizes an ACH debit entry
to your bank account that can only be revoked by speaking with a representative.
If your service is interrupted or downgraded for non-payment, payment of the past due amount and applicable restoration charges are
required before service is restored to prior level. Service interruption or downgrade will affect TV, internet, and phone services. If your
service is disconnected for non-payment, full outstanding balance, a re-installation fee up to $79.95, and one months service in advance
will be required before a re-connection is scheduled.
You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee for each. For list of current
replacement fees, visit www.optimum.net/pricing Other Services & Charges.
If you are a NY customer and unable to pay your bill due to circumstances related to COVID-19, you must contact us to discuss options
available (including payment plans) to maintain minimum service levels through December 21, 2021. You must certify/attest to the fact
you have been financially impacted by the COVID-19 pandemic and may be required to submit documentation/proof of financial hardship.
If your bank returns your check unpaid, you'll incur a $20 fee.

Service Information
If you're experiencing an issue with service:
1. Be sure all of your equipment is plugged in and powered on.
2. For TV issues:
A) Check that your TV is on the correct input for your digital cable box by pressing the SOURCE, INPUT or TV/VIDEO button on the
remote that came with your TV or the actual TV itself.
B) Reboot your cable box. Unplug the power cord from the back of the cable box, wait 5 seconds then plug it back in. When you see
"turn" and "on" alternating on the front panel, turn it back on. When a channel or time is displayed on the front panel you are ready to
watch TV.
3. For phone/internet issues:
A) Reboot your modem and router (if you have one). To do this, unplug the power from your modem and battery backup if you have one.
Then unplug the power from your router. Wait 5 seconds, then plug the modem back in. It may take a minute to fully restart. If you're
using a battery backup, reconnect it to the modem now. Plug the router back in, wait 30 seconds, then check your connection by opening
a web browser.
4. If you are still having a problem, residential customers can visit www.optimum.net/support and business customers can visit
business.optimum.net/support for information.

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