Draft Tender Document for 2024 -final-V2

Short Tender Notice
Selection of Agency for

Printing & Supply of Secured Base Certificates Stationery
for Electronic Service Delivery (ESD), MeeSeva
NOVEMBER - 2024
ESD (MeeSeva)
Govt of Telangana
Hyderabad
500034
Selection of Agency for Printing & Supply of Secured Base Certificates Stationery for MeeSeva, Govt., of Telangana
1. Invitation for Bidding

1.1. Tender Notice
The Commissioner – Electronic Service Delivery (ESD) Telangana, seeks proposals from
experienced agencies for participation in short Tender for selection of “Agency for Printing &
Supplying of Secured Base Certificate Stationery to Meeseva”.
1.2. Time schedule of various Tender related events:

Issue of Tender call Notice 28.11.2024 at 12.30PM
10.12.2024 at 11:30 AM at ESD, Banjara Hills,
Pre-Bid Meeting Date & Time & venue
Hyderabad
Submission of Pre-Bid queries 13.12.2024 by 05:30 PM
Replies to Pre-Bid queries 18.12.2024 by 05:00 PM
Start date for Bid-submissions 19.12.2025 at 11.30 AM
Bid Closing date and time 03.01.2025 at 03:00 PM
Bid Opening Date & Time 04.01.2025 at 03:30 PM
Rs.20,000/- DD drawn in favor of
Bid Document Price
COMMISSIONER ESD MEESEVA.
dir_eseva@telangana.gov.in,
Contact Email dydir_admin_esd@telangana.gov.in,
spm_csc_esd@telangana.gov.in
Reference No. No. ESD/TECH/2287/SBC/2024
For full details regarding Tender Notification please visit https://meeseva.telangana.gov.in

and https://tender.telangana.gov.in/.
1.3. Other Important Information related to Bid

This section provides important deadlines and associated activities, such as Bid Security
information, Implementation cum Performance Guarantee, Warranty Period, Bid Submission
Procedure and related conditions.
S.No. Item Description

Rs. 2,00,000/- (Rupees Two Lakhs Only)
Note: Scanned copy of EMD document should be
uploaded on e-Procurement website. The Original Copy of
EMD should be submitted to ESD on or before
submission of Tender.
1. Bid Security (EMD)
EMD Validity Period: EMD should be in the form of DD,
in the name of “COMMISIONER ESD MEESEVA”,
payable at Hyderabad”. The validity period should be 6
months from the date of issue of DD. Online payment is
also accepted.
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2. Bid Validity Period 60 days from the date of opening of bid.

2 years and the same may be extended for further period
3. Project Period of 1 year (Max) based on satisfactory performance and
mutual agreement.
Performance Bank
5% of the Project Value. Should be submitted to ESD in
4. Guarantee Value (in
favor of “COMMISSIONER ESD ”.
Rupees.)
Performance Bank
5. Guarantee validity 6 months beyond project period.
period
Period for
submission of
Within 7 days from the date of receipt of letter of
6. Implementation cum
Notification of Award (NoA)/Letter of Intent (LoI).
Performance Bank
Guarantee
Period for signing Within 5 days from the date of receipt of letter of
7.
contract Notification of Award/ Letter of Intent (LoI).
Commencement of Within 45 days from the date of receipt of letter of
8.
stationery supply Notification of Award/ Letter of Intent (LoI).
Penalty for delay in
9. Please refer penalty clause.
implementation
Not acceptable and liable for rejection and also liable for
10. Conditional bids
forfeiture of the EMD.
Transaction fee: Rs.10,000/- payable in favor of
COMMISSIONER ESD MEESEVA. The amount payable to
11. Transaction Fee
ESD is non refundable.
On Line submission only. Bidders are requested to

submit the bids after issue of minutes of the pre bid
meeting duly considering the changes made if any, during
12. Bid submission
the pre bid meeting. Bidders are totally responsible for
incorporating/ complying the changes/ amendments
issued if any during pre bid meeting in their bid.
Bids shall be submitted through online on
https://tender.telangana.gov.in/platform
1. The participating Bidders in the Tender should register

themselves free of cost on e-procurement platform in the
Procedure for Bid website https://tender.telangana.gov.in/.
13.
Submission
2. Bidders can log-in to e-procurement platform in Secure
mode only by signing with the Digital certificates.
3. The Bidders who are desirous of participating in e-

procurement shall submit their technical bids, price bids
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as per the standard formats available at the e-market

place.
4. The Bidders should scan and upload the respective

documents in Pre Qualification and Technical bid
documentation as detailed at Section E & G of the Tender
including EMD. The Bidders shall sign on all the
statements, documents certificates uploaded by them,
owning responsibility for their correctness/ authenticity.
5. The rates should be quoted in online only.
6. All the quoted price is in Indian Rupees only.

1.After uploading the documents, the copies of the
uploaded statements, certificates, documents, original
Demand Drafts in respect of Bid Security (except the
Price bid/ offer/ break-up of taxes) are to be submitted by
the Bidder to the O/o Commissioner ESD (MeeSeva), 1st
Floor, GHMC Building, Banjara Hills, Hyderabad-
500034 as and when required.
Failure to furnish any of the uploaded documents,
certificates, will be entitled in rejection of the bid. The
ESD shall not hold any risk on account of postal delay.
Similarly, if any of the certificates, documents, etc.,
furnished by the Bidder are found to be false/ fabricated/
bogus, the Bidder will be disqualified, blacklisted, action
will be initiated as deemed fit and the Bid Security will be
forfeited.
14. Other conditions

2. ESD will not hold any risk and responsibility regulating
non-visibility of the scanned and uploaded documents.
3. The Documents that are uploaded online on e-market

place will only be considered for Bid Evaluation.
4. Important Notice to Contractors, Suppliers and

Department users
(i)In the endeavor to bring total automation of processes

in e-Procurement, the Govt. has issued orders vide
G.O.Ms.No.13 IT&C Department (e-Procurement) dated
05.07.2006 permitting integration of electronic Payment
Gateway of ICICI/ HDFC/ Axis Banks with e-
Procurement platform, which provides a facility to
participating suppliers/ contractors to electronically pay
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the transaction fee through online using their credit

cards.
Disclaimer: Proprietary & Confidential
No part of this document can be reproduced in any form or by any means, disclosed or
distributed to any person without the prior consent of User department except to the extent
required for submitting bid and no more. The guidelines referred are indicative; the bidder is
bound by other appropriate guidelines related to the subject.
2. Qualification Criteria
The eligibility criteria for bidders to participate in the Tender and evaluation criteria is as
under:
1. Bidder must have registered under companies Act, 1956/2013 & also registered with
the Income Tax, GST and Service Tax authorities.
2. Financial Turnover: The Bidder should have a minimum annual turnover of Rs.20
Crs from Printing related works during the last (3) Financial years i.e. 2021-22, 2022-
23 and 2023-2024. Audited Balance sheets should be submitted for these periods.
Bidder should have Net profit after tax during each of the last three financial years.
3. Past Experience: Should have undertaken printing & supply of Secured Base
Certificate stationery of total volume 2 crore certificates with at least 12 security
specifications in the last 3 years put together i.e. during the year 2021-22, 2022-23
and 2023-2024 to any single agency or multiple agencies.
4. Should have valid ISO 9001:2015 & ISO/IEC 27001:2022 certificate and same to be
submitted in the bid.
5. Should have necessary high end printing equipment of Secured Stationery supporting
up to 1 Lakh prints per day and that printing facility should have been approved by
IBA (Indian Banks Association). The details of infrastructure available (equipment,
make & model, quantity) with bidder for printing of secured stationery to be submitted.
6. Should not be blacklisted by any Central/state Government, Ministry or Agency for
breach of Contractual Conditions as on bid calling date. Should also not be entangled
in any legal disputes with any Govt. / PSU body.
7. Bidder must have one branch/office at Hyderabad.
Note:
a. Relevant supporting documents for each of the above criteria to be submitted in the bid.
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b. Each bidder should mention the tentative cost of each security feature in the tender
document
c. The Tendering agency/ User Department has right to undertake site visit & request for
additional information to check the claims made by the bidder with regards to eligibility
& technical qualification criteria.
d. Should submit 2 samples of Secured Base Certificate Stationery proposed for supply, with
at least 12 security features requested in the Tender. It should be 125 GSM tear resistant
with any embedded image. Sample physical copy of the existing certificate will be provided
at ESD.
e. Representations received from the bidders after publishing the pre-bid clarification on the
issues related to Pre-qualification/Technical bids will not be considered and strictly
rejected.
f. The bidder should upload all the required documents with clear visibility, properly ink
signed, avoid missing documents and avoid bidding mistakes. In such cases, ESD reserves
its right in seeking clarification from the bidder and may disqualify the bidder for the
bidding mistakes, missing documents and for the documents that are not clear.
g. An applicant shall not have conflict of interest that may affect the bidding process or the
Bidder (the “Conflict of Interest”). Any applicant found to have a Conflict of Interest shall
be disqualified.
h. Sub-Contracting& Consortium bids are not allowed.
Important Note: The ESD reserves the right to reject any bid without providing
any reason to the concerned party.
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3. Scope of Work
MeeSeva, easier, faster is an online, web based, transparent and secured citizen-centric
service facility to provide convenient access to the citizens without any need for them to go to
multiple Government offices for getting their work done. As part of service certificates are
issued through MeeSeva with digital signatures of the authorized signatories in consonance
with the Information Technology (Amendment) Act, 2008 and Information Technology Rules
(Electronic Service Delivery) Rules 2011. These Certificates will be printed on Stationery with
identified security features.
The estimated quantity of Secured Base Certificate Stationery is approximately 80,000 per
day and the variation in quantity is +/- 25%.
The total estimated quantity is approximately 5 Crore certificates for the period of 2 years.
3.1. Scope of the Project:
The identified agency shall arrange for printing & supply of Secured Base Certificates with
following features:
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I. Paper Specifications:
Chemically treated cellulose based tear resistant & water-resistant paper with
embedded polymer-based threads and with embedded multi color image mark logo of
MeeSeva:
S.NO. SPECIFICATION UNIT VALUE PERMISSIBLE LIMIT
1 Substance GSM 125 ±5
2 Thickness micron 138 ± 15
68 - 75 % Natural
3 Material Surface Nature NA NA
Cellulose
Material Inner Polymer Fibres of

4 NA NA
Densification 0.92X Density
High VCS Pigment

5 UV Receptive Top Coat NA NA
Coating
6 Bursting Strength KG/CM Sq. 5 Minimum
CD 1200
7 Tearing Resistance mN Minimum
MD 1400
CD 10
8 Tearing Strength Kg/15 mm Minimum
MD 9
9 COBB 60 GSM 25 ±5
10 pH Value 06-08
11 Brightness % 85 Maximum
MD: 80 – 150
12 Bendtsen smoothness ML/min Range
CD: 80 -150
MD: 1000
13 Double Fold No’s Minimum
CD: 1250
Embedded Polymer Under UV 365 Blue, Green & Strands should not be broken or
14
Based Security Strands nM Spectrum Orange printed
15 Strand Length mm 3 ± 2.5%
16 Strand Decitex Dtex 6.7 ± 2.5%
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Minimum (Combined for all

17 Strand Count 100 x 100 mm 25
three colours)
18 Sensitivity Reaction NA CBS1 NA
19 Temperature Resistance One minute 110°C Minimum
Logo must be made visible as per defined percentage of colour visibility

based on the angle of entry of light source through the paper. The average
visibility contrast percentage is set at 15% (placed on flat surface) and
minimum 80% (average angled light ray entry). “The Logo should be
In Fibre Image Mark Logo
20 embedded into the substance during paper manufacturing itself and must
of Mee Seva
not be printed on the usable surfaces (both sides) of the paper”. The image
should not be fully replicable via photocopying due to the embedding of
the artwork colour platter within the substance therefore, negating the
angled light ray colour contrast visibility.
- Fluorescent ceramic powder
- Near IR excitation: 700-1000 nm
- Mid IR emission: 1300-2000 nm
Ceramic Guard (With - Particle size distribution: d50 = 8 um, d95 = 20 um
21 Reader)
- No visible (400-700 nm) response to either UV or IR excitation
- The powder loading in paper under 2 kg/MT
a) Response Time:
The paper must exhibit a detectable response within 1.5 second of
exposure to the reader device.
b) Activation Mechanism:
i. The embedded security feature should be activated solely by the
specified reader device.
ii. No external activation (e.g., temperature, moisture, or light) should
impact the feature’s response.
c) Consistency of Response:
i. The response should be reliable and consistent, with a detection success
Readability Specifications rate of 99% or higher on the first scan.
22
for Ceramic Guard: ii. No false positives or negatives under standard testing conditions.
d) Durability of Feature:
i. The security feature should remain effective for a minimum of 25
years under normal storage conditions (ambient temperature, low
humidity).
ii. The feature should withstand handling and environmental factors
typical of document usage, including folding, minor abrasion, and contact
with other materials.
e) Paper Composition Compatibility:
i. The security chemical must integrate seamlessly with standard paper
manufacturing processes without compromising paper quality.
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ii. The paper should retain standard physical properties such as flexibility,
tear resistance, and printability.
II. Security Features:
a. Embossed image of Telangana State Emblem at the top with official color
b. Hot foil stamping of Hologram with Telangana MeeSeva Logo with 12 mm diameter.
c. High Resolution Border with Micro text Printing.
d. Guilloche Pattern
e. Relief/ Numismatic Text
f. Visible emblem of Telangana Government which glows blue under ultra violet light.
g. Printing of Serial Number in Fluorescent orange
h. Check Digit Feature
i. Copy Pantographic (Void pantograph) feature
j. Visible orange ink printing of Text(Govt of Telangana)
k. Dual hidden image on backside (it can be a word)
l. Thermionic Ink spot.
m. Bar code front side in Black color (Stationery Serial with check Digit).
n. Paper should have invisible fluorescent fibers of 3 colors (Blue, Green & Orange) at the
time of paper manufacturing.
Note: If ESD decides to add or remove any features from the above list, minor charges
may apply, reflecting the cost of the feature as per the quoted price. For features not
listed above the price would be adopted from those available in other certificates where
it is included.
A. Quantity required may vary from time to time. Even in case of requirement is higher by
25% of the estimated requirement the bidder should be in a position to supply.
B. Commissioner, ESD shall not give any guarantee for a minimum requirement of printing
and supply of stationery within the specified time schedule.
C. Packing: The stationery should be supplied in boxes.

i. For SCAs, generally for Hyderabad only each box shall contain 1000 (500x2
packets) Base Certificates (in a carton to be packed as per existing method)
suitably packed to ensure safe delivery to the various destinations. Minimum
orders are received from District Collectors. It may vary for DeGS/VLEs
depending on the quantity requested.
ii. For VLEs who are located in Gram Panchayaths within Telangana State,
stationery should be send based on the requested quantity through
courier/post and the expenses will be borne by the VLEs only.
D. The franchisees submit the requirement of certificates every day to Meeseva Service
Providers like SCAs/Printing Agency directly/ DeGs/VLEs under ESD through on line.
The SCAs/Franchisees/VLEs will place a consolidated order to the supplier through on
line. The payment will be made by SCA/VLEs. ESD shall not hold any responsibility for
the payments of SCAs/VLEs. If any dispute arises between Printer and SCAs/VLEs, ESD
will settle the issue.
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E. The selected bidder(s) has to deliver the stationery within 5 to 6 days from the date of
placing of the indent. Commissioner ESD possess the right to cancel the order at any
time if the supplies are not made in accordance with the schedule.
F. Proprietary ownership: The design of the Secured Base Certificate shall be proprietary to
Commissioner, ESD.
G. Confidentiality of the design as per the standard security norms is to be maintained by
the Identified Agency. Any deviation/violation of the above shall be liable with penal &
legal action against the identified agency.
H. Any mis-use of MeeSeva Logo, Telangana Govt. Logo and Certificate design will attract
Bharatiya Nyaya Sanhita(BNS) and Bharatiya Nagarik Suraksha Sanhita (BNSS) &
Bharatiya Sakshya Adhiniyam (BSA) , in addition to suitable penalty will be imposed by
Commissioner ESD, Telangana.
I. No security feature of the base certificate as well as certificates should be given to any
organization/Govt. Body/Person without written consent of the Commissioner ESD.
3.2 Quality Certification by Government approved quality testing agency
• The selected bidders must submit a certificate which is certified by a Government

approved quality testing agency for every 25 Lakh certificates, mentioning that
the printed stationery contains all the security features specified in the Tender
document. If any deviation is observed by ESD, their contract will be terminated,
Bank Guarantee will be invoked and serious legal action will be taken.
• Commissioner/SCA may at any time, select some samples randomly and send for
testing to a Government approved quality testing agency at any time for
compliance with all the specifications of the paper as per this bid. If the report is
negative, a second sample shall be sent for testing. If the report on this sample is
also negative, the contract will be cancelled and Security deposit will be
appropriated immediately without any further opportunity. The decision cannot
be questioned by the Bidder.
• The cost towards Quality testing of samples sent for testing by ESD will be paid
by the vendor.
3.3 Roles and Responsibilities
The following are the roles and responsibilities of the Department and the Agency:
3.3.1 Role of Commissioner ESD
The role of Commissioner ESD includes the following responsibilities in successful

implementation of the project:
i. Signing of Contract Agreement with the Identified Agency.

ii. To nominate a person to liaise with agency on a single-point-contact basis during
the implementation of the project.
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iii. To provide an indication of the required quantity of stationery to be printed to the

agency for printing & supply.
iv. Accepting & certifying the deliverables of the identified agency as per Tender.
v. ESD will provide one login of MeeSeva portal to selected printers which showing the
raised indent details and an option of updating the dispatched details
3.3.2 Responsibilities of Selected Vendor:

1. Arrangement of required stationary as per the specifications mentioned by the
Department for printing of Secured Base Certificate Stationery.
2. Timely delivery of Secured Base Certificate Stationery to the SCAs /DeGS/
VLEs.
3. Ensure proper mechanism to ensure the quality of the stationery being printed
and that the stationery meets all the security specifications of the contract.
4. Printing of Secured Base Certificate Stationery without any errors.
5. Handover the deliverables with due acknowledgement.
6. The selected agencies should submit the clear Film and CD of Design of the
stationery along with color codes before signing of the contract.
7. Submission of quality certificate certified by a Government approved quality
testing agency
4 Instructions to Bidder
4.1 Completeness of Response
a. Bidders are advised to study all instructions, forms, requirements and other
information in the Tender document carefully. Submission of the bid shall be deemed
to have been done after careful study and examination of the Tender document with
full understanding of its implications.
b. The response to this Tender should be full and complete in all respects. Failure to
furnish all information required by the Tender documents or submission of a proposal
not substantially responsive to this document will be at the Bidder's risk and may
result in rejection of its bid.
4.2 Proposal preparation costs & related issues
a. The Bidder is responsible for all costs incurred in connection with participation in
this process, including, but not limited to, costs incurred in conduct of informative
and other diligence activities, participation in meetings/discussions/presentations,
preparation of proposal, in providing any additional information required by
facilitating the evaluation process.
b. ESD will in no case be responsible or liable for those costs, regardless of the conduct
or outcome of the bidding process.
c. This Tender does not commit to award a contract or to engage in negotiations. Further,
no reimbursable cost may be incurred in anticipation of award or for preparing this
Tender.
4.3 Right to Terminate the Tender process
a. ESD may terminate the Tender process at any time and without assigning any reason.
ESD makes no commitments, express or implied, that this process will result in a
business transaction with anyone.
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b. This Tender does not constitute an offer by ESD. The Bidder's participation in this
process may result in short listing of the Bidder.
4.4 Submission of Responses
a. The Bidder shall submit the bid through the e-Procurement platform and also provide
a hard copy of the bid, along with sample copies of the certificates, in a sealed envelope
to ESD by the bid submission deadline. The technical and financial proposals must
be placed in separate sealed envelopes, with the type of proposal clearly indicated on
each, and then enclosed in one larger envelope by mentioning the bidder name clearly
on each envelope.
b. The Bidder shall submit (2) proposals – Pre & Technical Qualification Proposal and
Financial Proposal as per format given in Appendixes on e-procurement portal.
c. The original proposal both Technical and Financial shall contain no interlineations or
overwriting, except as necessary to correct the errors made by the Bidders themselves.
The same authorized representative who has signed the proposal shall initial the
corrections.
d. An authorized representative of the Bidder shall initial all the pages of the original
Technical and Financial Proposals. The authorization shall be in the form of written
power of attorney accompanying the proposal and supported by any evidence that the
representative has been duly authorized to sign.
Note: Each bidder must submit their bids before the final deadline. ESD will not be held
responsible for any technical issues with the e-procurement site or for any failure in
bid submission.
4.5 Bid Submission Format

a. The entire proposal shall be strictly as per the format specified in tender document
only and any deviation may result in the rejection of the Tender proposal.
b. The documents to be submitted for Pre & Technical Qualification are:
i. General Information of the Bidder – Form PQ#1.
ii. Financial Turnover – Form PQ#2.
iii. Past experience – Form PQ#3.
iv. Availability of Secured Base Printing Infrastructure with bidder– Form
PQ#4.
v. Self Declaration Certificate – Form PQ#5.
vi. Sample copy of Stationery with some features.
vii. Make of paper proposed & details of source of paper proposed for printing
of secured base stationery.
viii. Valid ISO 9001:2015 & ISO/IEC 27001:2022 certifications.
ix. Scan copy of DD drawn for Bid Document Price.
x. Scan copy of DD drawn for Bid Security (EMD).
c. The documents to be submitted for Commercial Proposal are:
i. Financial Proposal Cost Break-up - Form C#2.
ii. Tentative cost of each feature
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4.6 Venue and deadline for submission

a. Proposals must be submitted through e Procurement Platform and a hard copy along
with sample certificates in the o/o. Commissioner ESD, Banjarahills on or before the
last date and time which is mentioned in the tender document.
b. Any proposal received to the ESD after the above deadline shall be rejected. The
Bidders should take care in uploading their bids & supporting documents well in
advance so as to avoid last minute rush & failures. ESD will not entertain any such
complaints of failure on the eProcurement portal.
c. The bids submitted by telex/telegram/fax/e-mail, etc. shall not be considered. No
correspondence will be entertained on this matter.
d. ESD reserves the right to modify and amend any of the above-stipulated condition
/criterion depending upon assignment/project priorities vis-à-vis urgent
commitments.
4.7 Evaluation Process
a. The evaluation will be in 2 stages i.e., Technical Qualification & Commercial
proposal
b. The bids shall be evaluated by the Evaluation Committee.
c. The Bidder will be shortlisted based on the-Qualification & Technical criteria as given
in this Tender document.
d. The Financial Proposals of the Bidders who have qualified in the Technical Evaluation
will be evaluated.
e. The qualifying Financial Proposals as the criterion given in the Tender will be opened
& arranged in the sequence of Lowest Bid Amount to Highest Bid Amount.
f. The bidder with overall lowest quote will be treated as L1 Bidder & be considered for
issue of LoI/NoA.
5 Award of Contract & Contract Period
A. The proposals will be arranged lowest bid amount to Highest bid amount. The Bidder
with lowest quote is L1 Bidder & will be considered for Award of Contract.
B. ESD desires to have at least two agencies to supply the stationery. Accordingly, L2 or
L3 etc matching/agrees to supply the stationery at the price of L1 will also be awarded
the contract. The requirement will be split on the ratio of 70% to first supplier L1 and
30% to the second supplier L2 or L3. Supplier wise requirement will be approved by
the ESD.
C. The selected bidders have to deliver the stationery to the consignee as may be
mentioned by the Commissioner ESD as per the delivery schedule.
D. The contract period is 2 years from date of signing of Contract Agreement. The
identified agency shall sign the contract agreement with the Commissioner ESD.
E. No variation in or modification of the terms of the Contract shall be made except by

written amendment signed by the parties.
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6 Payment Terms & Deliverables
Payment terms:
The payment towards the stationery required shall be made by the agency authorized by
Commissioner ESD i.e. ESD/SCAs /DeGS/ VLEs directly to the identified supplier as per the
indent. Supplier has to acknowledge the receipt of payment and supply the Secured Base
Stationery to the extent of the approved quantity to the ESD/SCAs /DeGS/ VLEs.
7 Penalty/Service Level Agreements

i. Commissioner, ESD may at any time during the period of contract get the quality of the
stationery assessed from approved quality testing agency. Government approved quality
testing agency for compliance with all the specifications of the paper as per this bid. If the
report is negative a second sample shall be sent. If the report on this sample is also
negative, the contract will be cancelled and Security deposit will be appropriated
immediately without any further opportunity. The decision cannot be questioned by
the Bidder.
ii. In case if the material inside the box/package found to be damaged/mutilated/less than
the quality or quantity specified, the lot will be rejected and bidder will be liable for penalty
at double the value of the material in the box.
iii. For any delay in delivery beyond accepted period for delivery, the vendor will be liable for
penalties as below: (Delivery period shall be counted from the date of receipt of demand
approval from Commissioner, ESD or any agency authorized by ESD).
a. For any delay of first one week or part there of – 2 % of the value of that indent.
b. For additional delay beyond one week, for every one week or part thereof a penalty
of 3% of the value of that indent
c. If the delay exceeds more than 15 days, Commissioner, ESD will reserve the right
to cancel the order without giving any notice by forfeiting/invoking Security
deposit.
8 Bid Submission Procedure
8.1. Compliance & Completeness of Response
• Bidders are advised to study all instructions, forms, terms, requirements and other
information in the Tender document carefully. Submission of bid shall be deemed to
have been done after careful study and examination of the Tender document with full
understanding of its implications.
• The response to this Tender should be full and complete in all respects. Failure to
furnish all information required by the Tender documents or submission of a proposal
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not substantially responsive to the Tender documents in every respect will be at the
agency's risk and may result in rejection of its proposal and forfeiture of the bid EMD.
• Failure of the Agency to agree with the terms & conditions of the Tender/Contract
shall constitute sufficient grounds for the annulment of the award of contract, in which
event the contract may be awarded to the next most responsive bidder.
• Failure to comply with the requirements of this paragraph may render the Proposal
non-compliant and the Proposal may be rejected. Bidder must: Include all
documentation specified in this Tender.
Follow the format of this Tender and respond to each element in the order as set out in this
Tender Comply with all requirements as set out within this Tender.
8.2. Proposal for Preparation Costs

• The Bidder is responsible for all costs incurred in connection with participation in this
process, including, but not limited to, costs incurred in conduct of informative and
other diligence activities, participation in meetings/discussions/presentations,
preparation of proposal, in providing any additional information required by ESD to
facilitate the evaluation process, and in negotiating a definitive contract or all such
activities related to the bid process. ESD will in no case be responsible or liable for
those costs, regardless of the conduct or outcome of the bidding process.
• This Tender does not commit ESD to award a contract or to engage in negotiations.
Further, no reimbursable cost may be incurred in anticipation of award.
8.3. Amendment of Bidding Document

a. At any time prior to the deadline for submission of bids to ESD, for any reason, whether
at its own initiative or in response to a clarification requested by a prospective bidder,
may modify the bidding documents by amendment. All prospective Bidder those have
received the bidding documents will be notified of the amendment and such modification
will be binding on all Bidders. In order to allow prospective Bidder reasonable time in
which to take the amendment into account in preparing their bids, the ESD, at its
discretion, may extend the deadline for the submission of bids. It is vital that Bidder read
and fully understand all the requirements included in the Tender.
b. If ESD deems it appropriate to revise any part of this Tender or to issue additional data to
clarify an interpretation of provisions of this Tender, it may issue supplements to this
Tender. Any such corrigendum shall be deemed to be incorporated by this reference into
this Tender.
8.4 General Instructions
• While every effort has been made to provide comprehensive and accurate background
information and requirements and specifications, Bidder must form their own
conclusions about the solution needed to meet the requirements. Bidder and recipients
of this Tender may wish to consult their own legal advisers in relation to this Tender.
• All information supplied by Bidder may be treated as contractually binding on the
Bidder , on successful award of the assignment by ESD on the basis of this Tender
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• No commitment of any kind, contractual or otherwise shall exist unless and until a
formal written contract has been executed by or on behalf of ESD. Any notification of
preferred Agency status by ESD shall not give rise to any enforceable rights by the
Agency. ESD may cancel this public procurement at any time prior to a formal written
contract being executed by or on behalf of ESD.
8.5 General Eligibility
• Bidder marked/considered by ESD to be ineligible to participate for non-satisfactory

past performance, corrupt, fraudulent or any other unethical business practices shall
not be eligible.
• Breach of general or specific instructions for bidding, general and special conditions
of contract with ESD or any of its user organizations may make a firm ineligible to
participate in bidding process.
• The selected Agency shall not outsource the work to any other
associate/franchisee/3rd Party Agency under any circumstances. Any violation may
invite imposition of sanctions, which shall include forfeiture of the security deposit,
revocation of bank guarantees (including the ones submitted for other work orders)
and termination of the Contract for default.
• The bidder shall bear all the cost associated with the preparation and submission of
bid including prototype presentation. The client/consultant will in no case be
responsible or liable for those costs.
8.6 Right to modify submission deadline
ESD may, in exceptional circumstances and at its discretion, extend the deadline for
submission of proposals by issuing an corrigendum or by intimating all Bidders who have
been provided the proposal documents, in writing or by facsimile, in which case all rights and
obligations of the project and the Bidder previously subject to the original deadline will
thereafter be subject to the deadline as extended.
8.7 Right to terminate the process

• ESD may terminate the Tender process at any time and without assigning any reason.
ESD makes no commitments, express or implied, that this process will result in a
business transaction with anyone.
• This Tender does not constitute an offer by the ESD. The Bidder's participation in this
process may result in ESD selecting the Bidder to engage in further discussions and
negotiations toward execution of a contract. The commencement of such negotiations
does not, however, signify a commitment by ESD to execute a contract or to continue
negotiations. ESD may terminate negotiations at any time without assigning any
reason.
8.8 Earnest Money Deposit and its amount (EMD)

• Bidder shall submit, along with their bids, EMD of Rs.2,00,000 (Rupees Two lakhs
only) in the form of a Crossed Demand Draft only drawn from any
scheduled/nationalized bank in favour of “COMMISSIONER ESD MEESEVA” payable
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at Hyderabad, valid for six months from the date of issue of DD. EMD in any other
form shall not be entertained.
• The EMD shall be denominated in Indian Rupees only.
• No interest will be payable to the bidder on the amount of the EMD.
• Unsuccessful bidder’s EMD will be discharged/ returned as promptly as possible, after
the award of the contract to the selected implementation agency; but not later than 30
days from the date of written request of the unsuccessful bidders.
• The EMD may be forfeited:
• If a Bidder withdraws his bid or increases his quoted prices during the
period of bid validity or its extended period, if any; or
• In the case of a successful bidder, if the bidder fails to sign the contract for
any reason not attributable to the ESD or to furnish Performance Bank
Guarantee within specified time in accordance with the format given in the
Tender.
• The EMD shall be submitted with the technical bid in a separately sealed
envelope as mentioned in this section. Bids submitted without adequate
EMD will be liable for rejection.
• Bids Submitted with EMD not Valid in the specified period will also be
rejected.
• During the bid process, if any information is found
wrong/manipulated/hidden in the bid. The decision of ESD/ESD regarding
forfeiture of the EMD and rejection of bid shall be final & shall not be called
upon question under any circumstances.
8.9 Preparation of Bids

a. In preparing their Proposal, bidders are expected to examine in detail the documents
comprising the Tender. Material deficiencies in providing the information requested
may result in rejection of a Proposal.
b. The Technical Proposals shall contain an Executive summary giving a brief overview
of the manner in which the bidder proposes to achieve the outcomes and the
assessment of resources required.
c. The bidder is expected to submit the Technical Proposal as per the format given in
Tender. Submission of the wrong type of Technical Proposal will result in the
proposal being deemed non-responsive. The Technical Proposal shall not include
any financial information.
d. The Financial Proposal shall be prepared as per the format given in Tender
8.10 Authentication of Bid

All copies of the bid shall be typed or written in indelible ink and shall be signed by the
bidder or a person or persons duly authorized to bind the bidder to the contract. A letter
of authorization shall be supported by a written power of attorney accompanying the bid.
All pages of the bid, except for un-amended printed literature, shall be signed and stamped
by the person or persons signing the bid.
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8.11 Validation of interlineations in Bid

The bid shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the bidder, in which case such corrections shall be counter signed by
the person or persons signing the bid.
8.12 Language of Bids

• The bids prepared by the bidder and all correspondence and documents relating to the
bids exchanged by the bidder and ESD, shall be written in English language, provided
that any printed literature furnished by the bidder may be written in another language
so long the same is accompanied by an English translation in which case, for purposes
of interpretation of the bid, the English translation shall govern.
• This bid should be filed in English language only. If any supporting documents
submitted are in any language other than English, translation of the same in English
language is to be duly attested by the bidder.
8.13 Disqualification of bids

ESD may at its sole discretion and at any time during the processing of Tender, disqualify
any bidder from the Tendering process if the bidder has
i. Submitted the Tender after the prescribed date and time of submission of bids.
ii. Made misleading or false representations in the forms, statements and attachments
submitted in proof of the eligibility requirements.
iii. If found to have a record of poor performance such as abandoning works, not properly
completing the contract, inordinately delaying completion, being involved in litigation
or financial failures, etc.
iv. Submitted bid document, which is not accompanied by required documentation and
Earnest Money Deposit (EMD) or non-responsiveness.
v. Failed to provide clarifications related thereto, when sought.
vi. If the technical offer contains any price information the offer will be summarily
rejected.
vii. Conditional bids will be summarily rejected.
viii. Applicants who are found to canvass, influence or attempt to influence in any manner
the qualification or selection process, including without limitation, by offering bribes
or other illegal gratification, shall be disqualified from the process at any stage.
ix. If found to submit more than one bid.
8.14 Clarification of Bids during Evaluation

During evaluation of the bids, ESD may, at its discretion, ask the bidder for clarification of
its bid content and seek information.
Preliminary Examination of the Bids

• Preliminary scrutiny will be made to determine whether they are complete, whether any
computational errors have been made, whether required sureties have been furnished,
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whether the documents have been properly signed, and whether the bids are generally
in order.
• Arithmetical errors will be rectified on the following basis. If there is a discrepancy
between the unit price and the total price that is obtained by multiplying the unit price
and quantity, the unit price shall prevail and the total price shall be corrected. If the
bidder does not accept the correction of the errors, its bid will be rejected and its bid
security may be forfeited. If there is a discrepancy between words and figures, the
amount in words will prevail.
• ESD may waive any minor informality; nonconformity or irregularity in a bid that does
not constitute a material deviation, provided such waiver does not prejudice or affect
the relative ranking of any bidder.
• Prior to the detailed evaluation, ESD will determine the substantial responsiveness of
each bid to the bidding documents. For purposes of these clauses, a substantially
responsive bid is one, which conforms to all the terms and conditions of the bidding
documents without material deviations.
• If a bid is not substantially responsive, it will be rejected by ESD and may not
subsequently be made responsive by the bidder by correction of the nonconformity.
8.15 Contract Finalization and Award

If Evaluation Committee is unable to finalize a service agreement with the bidder ranked first,
Evaluation Committee may proceed to the next ranked bidder, and so on until a contract is
awarded.
ESD will award the contract to the bidder whose bid has been determined to be substantially
responsive and has been determined as the best value bid (a proposal which qualifies in all
the two evaluation stages and proves to be the lowest commercial quote), provided further
that the bidder has demonstrated that it is qualified to perform services required for the
project satisfactorily.
The notification of the award shall constitute signing of the agreement. The signing of
agreement will amount to award of contract and bidder will initiate the execution of the wok
as specified in the ESD will send the Bidder the proforma for contract, incorporating all
agreements between the parties.
8.16 Rights to accept / Reject any or all Proposals

ESD reserves the right to accept or reject any proposal, and to annul the bidding process and
reject all bids at any time prior to award of contract, without thereby incurring any liability
to the affected Bidder or Bidders or any obligation to inform the affected bidder or Bidders of
the grounds for ESD’s action.
8.17 Bid Prices

The bidder shall express their bid price for the information system using the price schedule
form provided in the bidding documents. All costs and charges related to the bid shall be
expressed in Indian Rupees. The bidder shall give the total composite price inclusive of all
Levies & Taxes i.e. GST, packing, forwarding, freight and insurance etc. but excluding Octroi
/Entry Tax which will be paid extra as per actual, wherever applicable. Prices of incidental
services should also be quoted. The offer shall be firm in Indian Rupees per sheet only. No
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Foreign exchange will be made available by the purchaser. Prices indicated in the Price
Schedule shall be entered in the following manner:
• The Unit Price quoted by the bidder shall remain fixed during the entire period of
contract and shall not be subject to variation on any account. A bid submitted with an
adjustable price quotation will be treated as non - responsive and rejected.
• The price shall be inclusive of Levies and Taxes, packing, forwarding, freight and
insurance. However, in case the GST rate is reduced, the price shall also be reduced
proportionately.
8.18 Substantially Responsible Bids

A substantially responsive bid is one, which conforms to all the requirements, terms,
conditions and specifications of the Request for Proposal. Any attempt by a Bidder to
influence it’s the bid evaluation process may result in the rejection of the bid.
Overall Evaluation
➢ Bid evaluation committee will evaluate and compare the bids determined
to be substantially responsive. It is bid evaluation committee’s intent to
select the proposal that is most responsive to the project needs and each
proposal will be evaluated using the criteria and process outlined in this
section.
➢ Technical bids shall be examined by the bid evaluation committee with
respect to compliance, completeness and suitability of the proposal to the
project and only the bids which are in compliance to the mandatory
requirements mentioned in the Tender shall be considered as technically
qualified.
➢ Total bid evaluation: Only the commercial bids of those Bidder qualified
in the technical evaluation shall be opened. Commercial bids of the other
Bidder shall be returned unopened.
➢ The evaluation shall be strictly based on the information and supporting
documents provided by the Bidder. It is the responsibility of the Bidder to
provide all supporting documents as listed in Tender and Forms necessary
to fulfill the mandatory eligibility criteria.
➢ The Bidder shall not be contacted by ESD if the Bidder has failed to
provide supporting documents in the submitted Bid.
➢ Commercial Bids of only those Bidders will be opened who have
PQ/Technically qualified.
➢ Final choice of firm for the project shall be made on the basis of
conformity to technical qualification, and only L1 bids shall be considered.
8.19 Adjudicator
The Spl. Secretary-ITE&C Dept, Govt of Telangana will be the Adjudicator for contract
disputes.
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8.20 Confidentiality
Information relating to evaluation of proposals and recommendations concerning awards
shall not be disclosed to the consultants who submitted the proposals or to other persons
not officially concerned with the process, until the award of contract is notified to the
successful firm.
8.21 Corrupt / Fraudulent practices

Defines, for the purpose of this provision, the terms set forth below as follows:
“Corrupt practice” means the offering, giving, receiving or soliciting of anything of value to
influence the action of a public official in the process of Contract execution and
“fraudulent practice” means a misrepresentation of facts in order to influence a procurement
process or the execution of a Contract the detriment of the Borrower, and includes collusive
practice among Bidder (prior to or after Bid submission) designed to establish Bid prices at
artificial noncompetitive levels and to deprive the Borrower of the benefits of free and open
competition.
ESD will reject a proposal for award if it determines that the Bidder recommended for award
has engaged in corrupt or fraudulent practices in competing for, or in executing, Contract(s).
9 General Conditions of Contract (GCC)
9.1 Indemnification
• The Bidder shall, at its own expense, defend and indemnify the Client against all third-
party claims of infringement of intellectual property rights, including patent,
trademark, copyright, trade secret or industrial design rights arising from use of the
products or any part thereof in the Client’s country.
• The Bidder shall expeditiously extinguish any such claims and shall have full rights
to defend itself there from. If the Client is required to pay compensation to a third
party resulting from such infringement, the Bidder shall be fully responsible thereof,
including all expenses and court and legal fees.
• The Client will give notice to the Bidder of any such claim without delay and ion shall
provide reasonable assistance to the Bidder in disposing of the claim.
• The Client shall indemnify and defend the Bidder against all third-party claims of
infringement of Intellectual Property Rights, including patent, trademark, copyright,
trade secret or industrial design rights arising from the use of any information of
Software provided to the Bidder) by the Client under the contract.
9.2 Performance Bank Guarantee

• The implementation agency shall at his own expense, deposit with department, within
7 working days of the date of notice of award of the contract or prior to signing of the
contract, whichever is earlier, an unconditional and irrevocable Performance Bank
Guarantee (PBG) from any Nationalized Bank acceptable to department, payable on
demand, for the due performance and fulfillment of the contract by the bidder.
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• This PBG will be for an amount equivalent to 5% of contract value based on the total
quantity supplied. All charges whatsoever such as premium, commission, etc. with
respect to the PBG shall be borne by the bidder.
• The PBG shall be valid till the end of three months after the expiration of contract
period and should be in the format prescribed in this Tender.
• The PBG may be discharged/ returned by department before the expiry of the same as
stipulated in this Tender upon being satisfied that there has been due performance of
the obligations of the bidder under the contract. However, no interest shall be payable
on the PBG.
• In the event of the bidder being unable to service the contract for whatever reason,
department would evoke the PBG.
• Notwithstanding and without prejudice to any rights whatsoever of department under
the contract in the matter, the proceeds of the PBG shall be payable to department as
compensation for any loss resulting from the bidder’s failure to complete its obligations
under the contract.
• Department shall notify the bidder in writing of the exercise of its right to receive such
compensation within 14 days, indicating the contractual obligation(s) for which the
Bidder is in default.
• Department shall also be entitled to make recoveries from the bidder’s bills,
performance bank guarantee, or from any other amount due to him, the equivalent
value of any payment made to him due to inadvertence, error, collusion,
misconstruction or misstatement.
9.3 Prices, Taxes and Duties

Prices charged for deliverables and Services performed under the Contract shall not be
increased from the prices quoted by them in its bid.
The bidder shall be entirely responsible for all taxes, duties, license fees, and other such
levies.
9.4 Courier charges for VLEs

The selected agencies shall supply the Secured Base Certificates Stationery to VLEs at
their door steps through courier or post and the expenses will be borne by the VLEs only.
The selected agencies and ESD will decide the courier charges payable by the VLEs before
signing of the contract.
9.5 Delay in the Bidder Performance

The bidder has to start as per the direction of the client at the designated locations and
Services shall be made in accordance with the time schedule prescribed by the Client in
the Schedule of Requirements.
If at any time during performance of the Contract, the Bidder should encounter conditions
impeding timely delivery or installation of the Systems or performance of the Services, the
bidder shall promptly notify the Client in writing of the fact of the delay, likely duration
and its cause(s). As soon as practicable after receipt of the bidder notice, the Client shall
evaluate the situation and may at its discretion extend the time for performance, with or
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without liquidated damages, and revised implementation plan will be prepared by both
parties.
Except as provided under GCC Clause if, bidder fails in the performance of its delivery or
installation obligations shall render the liable to the imposition of liquidated damages
pursuant to GCC Clause, unless an extension of time is agreed upon by client without the
application of liquidated damages.
9.6 Liquidated Damages

If the bidder fails to deliver Services or install any or all of the systems or if any of the
services fail to gain Acceptance within the period(s) specified in the Contract, the Client
shall, without prejudice to its other remedies under the Contract, deduct from the
performance security, as liquidated damages, a sum equivalent to the percentage of the
Contract price specified in SCC. Once the maximum is reached, the Client may consider
termination of the Contract. If delivered or installed goods and/or Services cannot be put
to use without the undelivered goods/Services, the damages will be calculated using the
total price of the goods/services that cannot be put to use.
9.6.1.Application of Liquidated Damages

Liquidated damages shall be assessed as per the millstones as per schedule, submission
of deliverables and its acceptance”.
9.7 Termination for Default

The Client, without prejudice to any other remedy for breach of Contract, may terminate this
Contract in whole or in part by giving 7 days advance notice; if the bidder fails to deliver any
or all of goods/services or to install any or all of the Systems within the period(s) specified in
the Contract, or within any extension thereof granted by the Client or if he fails to perform
any other significant obligations(s) under this contract. In the event the Client terminates the
Contract in whole or in part, the Client may procure, upon such terms and in such manner
as it seems appropriate, goods/services similar to those undelivered, and the Bidder shall be
liable to the Client for any excess costs for those similar goods or Services. However, the
Bidder shall continue performance of the contract to the extent not terminated.
9.8 Termination for Insolvency

The Client may at any time terminate the Contract by giving written notice to the bidder, if
they become bankrupt or otherwise insolvent. In this event, termination will be without
compensation to the bidder, provided that such termination will not prejudice or affect any
right of action or remedy that has accrued or will accrue thereafter to the Client.
9.9 Force Majeure

The Bidder shall not be liable for forfeiture of its performance security, liquidated damages,
or termination for default if and to the extent that it’s delay in performance or other failure
to perform its obligations under the Contract is the result of an event of Force Majeure.
For purposes of this Clause, “Force Majeure” means an event beyond the control of the and
not involving bidder’s fault or negligence and not foreseeable. Such events may include, but
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are not restricted to, acts of the Client in its sovereign capacity, wars or revolutions, fires,
floods, epidemics, quarantine restrictions, and freight embargoes.
If a Force Majeure situation arises, the Bidder shall promptly notify the Client in writing of
such condition and the cause thereof. Unless otherwise directed by the Client in writing, the
bidder shall continue to perform its obligations under the Contract as far as is reasonably
practical, and shall seek all reasonable alternative means for performance not prevented by
the Force Majeure event.
If an event of Force Majeure continues for a period of one hundred and eighty (180) days or
more, the parties may, by mutual agreement, terminate the Contract without either party
incurring any further liabilities towards the other with respect to the Contract, other than to
effect payment for goods/services already delivered or performed.
9.10 Inspections and Acceptance Test

Inspection: The Client or its representatives shall have the right to inspect the commissioning
works or any other work that would carried as part of contract execution for its quality to
confirm their Contract specifications at point of development/delivery and/or at the final
place(s) of delivery. The bidder shall arrange necessary systems, people and equipment for
such inspections.
Should any inspected or tested or delivered services fail to conform to the Contract
specifications or to pass the Acceptance tests as defined jointly in the Project Plan, the Client
may reject the services, and the bidder shall either replace the rejected delivered
goods/services or make alterations as necessary to meet the specifications free of cost to the
Client.
9.11 Resolution of Disputes

The Client and the bidder shall make every effort to resolve amicably by direct informal
negotiation any disagreement or dispute arising between them under or in connection with
the contract.
If, after thirty (30) days from the commencement of such informal negotiations, the Client
and the bidder have been unable to resolve amicably a contract dispute, either party may
require that the dispute be referred for resolution to the formal mechanisms specified here
in. These mechanisms may include, but are not restricted to, conciliation mediated by a third
party.
The dispute resolution mechanism shall be as follows:
In case of a dispute or difference arising between the Client and the Bidder relating to any
matter arising out of or connected with this agreement, such disputes or difference shall be
settled in accordance with the Arbitration and Conciliation (Amendment) Act, 2021. The
place of Arbitration shall be at Hyderabad, Telangana State only.
9.12 Governing Language

The contract shall be written in English. All correspondence and other documents pertaining
to the contract, which are exchanged by the parties, shall be written in same languages.
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9.13 No interest for performance Guarantee

No interest shall be paid on the earnest money, security deposit and the amount retained
against performance guarantee.
9.14 Notices
Any notice given by one party to the other pursuant to this contract shall be sent to the other
party in writing or by telex, email, cable or facsimile and confirmed in writing to the other
party’s last known address. A notice shall be effective when delivered or Tendered to other
party whichever is earlier.
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10 Table of Sample Forms and Procedures
Bid Letter Form

From:
(Registered name and address of the Agency)
To:
Commissioner ESD (MeeSeva),

Government of Telangana,
1st Floor, GHMC Building,
Hyderabad. Pincode-500034.
Sir,
Having examined the bidding documents and amendments there on, we the undersigned,
offer to provide services/execute the works in conformity with the terms and conditions of
the bidding document and amendments there on, for the following project in response to your
Tender call dated.......................
Project title:
We undertake to provide services/execute the above project or its part assigned to us in

conformity with the said bidding documents which may vary in accordance with the schedule
of prices attached herewith and coverage options made by ESD or its user organization.
If our bid is accepted, we undertake to Provide services/ execute the work according to the
time schedule specified in the bid document, Obtain the performance guarantee of a bank in
accordance with bid requirements for the due performance of the contract, and Agree to abide
by the bid conditions, including pre-bid meeting minutes if any, which remain binding upon
us during the entire bid validity period and bid may be accepted any time before the expiration
of that period.
We understand that you are not bound to accept the lowest or any bid you may receive, nor
to give any reason for the rejection of any bid and that you will not defray any expenses
incurred by us in bidding.
Place: Bidder’s signature

Date: and seal.
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Bid Security (EMD) Form
I. Ref. No: …………………………….....

II. Project Name: ……………………………….
(To be issued by a bank scheduled in India as having at least one branch in Hyderabad)
Whereas...................................... (Here in after called “the State Level Agency”) has
submitted its bid dated...... (Date).For the execution of........................ (Here in after called
“the Bid”) KNOW ALL MEN by these presents that WE ................... of ........................ having
our registered office at........................ (Here in after called the “Bank”) are bound unto the
(hereinafter called “COMMISSIONER ESD MEESEVA, Govt., Telangana, Hyd.) in the sum of
................ for which payment well and truly to be made to the said ESD itself, its successors
and assignees by these presents.
The conditions of this obligation are:
a. If the State Level Agency withdraws its bid during the period of bid validity or
b. If the State Level Agency, having been notified of the acceptance of its bid by the ESD
during the period of bid validity:
1) fails or refuses to execute the contract form if required; or
2) fails or refuses to furnish the performance security, in accordance with the bid
requirement;
c. State Level Agency submits fabricated documents
We undertake to pay the above amount upon receipt of its first written demand, without the
ESD having to substantiate its demand, provided that in its demand the will note that the
amount claimed by it is due to it, owing to the occurrence of one or both of the two conditions,
specifying the occurred condition or conditions.
This guarantee of Rs. ----------will remain in force up to…... and any demand in respect
thereof should reach the Bank not later than the above date.
Place: Signature of the Bank Official

Date : with seal
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Check List
Compliance/ Agreed/ Enclosed/ Deviation Statement
(To be submitted along with TQ bid)
The following are the particulars of compliance/deviations from the requirements of the
Tender specifications.
S.No. Bid document reference Remarks

1. Bid Document Demand Draft
2. EMD
3. Form PQ#1
4. Form PQ#2
5. Form PQ#3
6. Form PQ#4
7. Form PQ#5
8. Relevant Documents as per Eligibility criteria
9. Form C#1
10. Form C#2
11. Scope of Work
12. Contract Period
13. All terms & conditions of Tender
The specifications and conditions furnished in the bidding document shall prevail over those
of any other document forming a part of our bid, except only to the extent of deviations
furnished in this statement.

Date : and seal
NOTE: For every item appropriate remarks should be indicated like ‘no deviation’, ’agreed’,
’enclosed’ etc. as the case may be.
Name of the Bidder:
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Form PQ#1 - General Information

Supporting Documents
Sl.No Description
with page nos.
1 Name of the Company/ Firm :
Date of Incorporation (Registration
2 Number & Registering Authority) VAT
No., CST No., PAN No.
Legal Status of the Company in India Public Ltd Company/ Private/
3
& Nature of Business in India Partnership firm
Address of the Registered Office in
4 :
India
5 Date of Commencement of Business
Phone:
Name & e-mail id, phone number, fax
6 : Fax:
of the Contact Person
Email
7 Web-Site :
Amount:
DD No. & Date
8 EMD details :
Name of the Bank:
Valid up to :
Receipt No:
9 Proof of purchase of bid document :
Date of purchase:
Note:
1. Bidder should submit the copy of RoC & Copy of GST Registration Certificate.

Date : and seal.
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Name of the Bidder:
Form PQ#2 - Financial Turnover

(All values in Rs. Crores)
Financial Information of Service provider
Turnover of the firm in
# Total Turnover of Total Profit

Financial Year Total Turnover the firm from after Tax
of the firm Printing related
works.
(1) (2) (3) (4)
1 FY.2021-22
2 FY.2022-23
3 FY.2023-24
Note:
1. Turnover in areas other than mentioned above shall not be considered for
evaluation.
2. Please attach audited Balance Sheets and IT return statements for confirming the
figures mentioned in columns (2).
3. Bidder should submit any of the Audited balance sheet/Profit & Loss
statement/certificates from CFO of the Company duly audited by the Charted
Accountant and certified by the Company Secretary for all the above stated three
financial years. Provisional Turn over Certificate will be accepted only for the
financial year 2023-24. For other years, Audited Balance sheets should be
submitted.

Date : and seal.
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Name of the Bidder:
Form PQ#3 - Project Experience
Supporting Document
Description of Item
with page number
Name of the Client / Department
Contact address & details of the department
Value of the Project
Date of Start of Work
Date of Completion of Work
Description of Work
Service provider should submit any of the following:

i. PO / Work order
ii. Work completion certificates / Performance Certificate from
client dept. duly signed by the authorized signatory from the
Client end.
iii. Work satisfactory certificate from the client dept.
Enclosures submitted: Yes / No
Note:
1. Bidder must mention the number of security features printed in the existing orders.
2. Bidder must submit the work orders, financial year wise from 2021-22, 2022-23
& 2023-24 only.
3. Bidder Experience will be considered who submit the details (work orders) as
mentioned in the above 1 & 2 points.
4. Please submit supporting documents to support the claim and the certificates must
be signed by Senior Executive/ Deputy GM of the organization clearly indicating
his/her name, designation and contact details such as Telephone Number, Fax
number, email-id etc.
5. Please attach certificate from the client for the successful completion &
implementation of project.

Date : with seal
. Page 32 of 37
Name of the Bidder:
Form PQ#4 – Availability of Secured Base Printing Infrastructure
The bidder should submit details of Secured Base Printing infrastructure available.

Date: with Seal
. Page 33 of 37
Name of the Bidder:
Form PQ#5- Declaration Regarding Clean Track Record

(To be submitted on the company letter head)
To:

Sir,
I have carefully gone through the Terms & Conditions contained in the Tender Document
[No._________________]. I hereby declare that my company has not been debarred/ black
listed as on Bid calling date by any Central or State Government/ Quasi Government
Departments or Organizations in India for non-satisfactory past performance, corrupt,
fraudulent or any other unethical business practices. I further certify that I am competent
officer in my company to make this declaration.
Yours faithfully,
(Signature of the Bidder)

Printed Name
Designation
Seal
Date:
Business Address:
. Page 34 of 37
Form C#1 – Financial/Commercial Proposal Submission Form
[Bidder Location, Date]
To:

Dear Sir:
We, the undersigned, offer to provide for the [Insert title of Assignment] in accordance with
your Request for Proposal dated [Insert Date], and our Technical Proposal.
Our attached Financial Proposal is for the sum of [Insert amount(s) in words and figures].
This amount is inclusive of the Domestic taxes such as --------- (Indicate the amounts
against each).
We hereby confirm that the financial proposal is unconditional and we acknowledge that any
condition attached to financial proposal shall result in reject of our financial proposal.
Our Financial Proposal shall be binding upon us subject to the modifications resulting from
Contract negotiations if any, up to expiration of the validity period of the Proposal.
We understand you are not bound to accept any Proposal you receive.
We remain,
Yours sincerely,
. Page 35 of 37
Name of the Bidder:

Form – C#2
Detailed Commercial Form
Unit Price (Rs.)

Particular Unit Cost(Rs.) Taxes including
taxes
Each Certificate with all
security features
mentioned in Tender
document to be delivered
at Hyderabad or any
other location within
Telangana (If any)
Unit Price (Rs.) including taxes in Words: _______________________________________
• All the prices mentioned in Tender are in accordance with the terms as specified in the
Tender documents.
• The overall least quote shall be declared as L1.
• The prices should be inclusive of all taxes i.e. GST, IT, etc.
• Unit cost should be per one sheet cost only including Taxes and Delivery Charges.
Place: Bidder’s Signature

Date : and seal.
. Page 36 of 37
- END OF DOCUMENT -
. Page 37 of 37

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Short Tender Notice

Selection of Agency for

1. Invitation for Bidding

1.2. Time schedule of various Tender related events:

For full details regarding Tender Notification please visit https://meeseva.telangana.gov.in

1.3. Other Important Information related to Bid

S.No. Item Description

2. Bid Validity Period 60 days from the date of opening of bid.

On Line submission only. Bidders are requested to

1. The participating Bidders in the Tender should register

3. The Bidders who are desirous of participating in e-

as per the standard formats available at the e-market

4. The Bidders should scan and upload the respective

5. The rates should be quoted in online only.

6. All the quoted price is in Indian Rupees only.

14. Other conditions

3. The Documents that are uploaded online on e-market

4. Important Notice to Contractors, Suppliers and

(i)In the endeavor to bring total automation of processes

the transaction fee through online using their credit

Disclaimer: Proprietary & Confidential

7. Bidder must have one branch/office at Hyderabad.

3.1. Scope of the Project:

S.NO. SPECIFICATION UNIT VALUE PERMISSIBLE LIMIT

1 Substance GSM 125 ±5

2 Thickness micron 138 ± 15

Material Inner Polymer Fibres of

High VCS Pigment

6 Bursting Strength KG/CM Sq. 5 Minimum

Minimum (Combined for all

18 Sensitivity Reaction NA CBS1 NA

19 Temperature Resistance One minute 110°C Minimum

Logo must be made visible as per defined percentage of colour visibility

- The powder loading in paper under 2 kg/MT

C. Packing: The stationery should be supplied in boxes.

• The selected bidders must submit a certificate which is certified by a Government

3.3 Roles and Responsibilities

3.3.1 Role of Commissioner ESD

The role of Commissioner ESD includes the following responsibilities in successful

i. Signing of Contract Agreement with the Identified Agency.

iii. To provide an indication of the required quantity of stationery to be printed to the

3.3.2 Responsibilities of Selected Vendor:

4.5 Bid Submission Format

4.6 Venue and deadline for submission

E. No variation in or modification of the terms of the Contract shall be made except by

6 Payment Terms & Deliverables

7 Penalty/Service Level Agreements

8 Bid Submission Procedure

8.1. Compliance & Completeness of Response

8.2. Proposal for Preparation Costs

8.3. Amendment of Bidding Document

• Bidder marked/considered by ESD to be ineligible to participate for non-satisfactory

8.7 Right to terminate the process

8.8 Earnest Money Deposit and its amount (EMD)

8.9 Preparation of Bids

8.10 Authentication of Bid

8.11 Validation of interlineations in Bid

8.12 Language of Bids

8.13 Disqualification of bids

8.14 Clarification of Bids during Evaluation