IGWE PRECIOUS ETOMI

IGWE, PRECIOUS ETOMI
6, Hakeem Olobo Street, Langbasa. Ajah. Lagos State

Email: etomiigwe@gmail.com
Mobile: +234 8063562366
PROFILE
Precious is an operations manager with a background in the retail and hospitality industry with over 10
years’ experience in customer service sales, inventory management and team handling. Proven ability to
efficiently plan and manage multiple assignments to meet deadline.
AREA OF COMPETENCIES
• Customer Service
• Hospitality Management
• Office Management
• Records Management
• Database Administrative
• Spreadsheet / Reports
• Procurement
Computer Skills Profile

• Windows Operating Systems
• Microsoft Office – Excel, Word, PowerPoint, Adobe Acrobat and Minitab
• Proficient with the internet search engines.
WORKING EXPERIENCE
Choice International (Lontor) -Lagos March 2022 to date

Brand Shop Manager(sales)
Responsibilities
• Responsible for overseeing the daily operations of our brand shops, making sure it runs effectively.
• Analyze brand shop positioning and customer insight
• Manage the assets and stock in the shop
• Look for means to push out primary and secondary sales
• Overseeing pricing and stock control
• Recruiting, training, supervising and staff appraisal
• Preparing promotional material and display
Fabjucie Bar -Lagos January 2018 to February 2022

Restaurant/Operations Manager
Responsibilities
• Recruit, interview, hire and train bar staff.
• Negotiate with vendors, order supplies, manage inventories and budgets.
• Interact with customers to develop loyalty and handle customer concerns.
• Ensure Adherence to food, safety, and Sanitation standards.
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Organizing schedules
• Keeping track of employees’ hours
• Ordering food, gloves and other supplies while staying within budget limitations
Figtree Company - Lagos December 2015 to December 2017
Store Manager
Job descriptions
• Manage daily operations to meet store goals.
• Provide direction and guidance to staff in their assigned job duties.
• Follow and enforce store policies, security measures and customer service standards.
• Provide excellent customer services for sales growth.
• Develop positive shopping experience and ensure customer satisfaction.
• Evaluate performance of each staff and provide appropriate feedback.
• Perform inventory control to avoid over stock and low stock.
• Manage product storage and rotation activities to reduce spoilages and damages.
• Ensure that shelves are maintained clean and organized.
• Ensure that all products are properly tagged and labeled.
• Assist in recruiting and training staff on assigned responsibilities.
• Assign daily workload and schedules to staff
• Setup product displays in store entrance and other sections according to merchandising standards.
• Maintain the store clean, safe, and appealing.
• Develop process improvements to maximize sales and profitability.
• Educate staff about safety and sanitation procedures.
Genesis Deluxe Cinemas -Lagos August 2011 to December 2015

Office Administrator and Restaurant Supervisor
Job descriptions
• Maintenance of inventory records.
• Sundry procurement and fixed assets maintenance.
• Responsible for movie and Advert Scheduling.
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Supervise administrative staff and delegate responsibilities to ensure performance
• Manage agendas/travel arrangements/appointments etc. for the upper management
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data
• Track stocks of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
• Ensures all products are available and displayed at required times (in line with display schedule).
• Create a good communication link with kitchen staff to ensure the right products comes out quickly.
• Ensure that staff are conversant with product portions, prices, and codes.
• Ensures sales entries are correctly entered and receipts are issued to customer before money is collected.
• Maintain and guarantee an excellent level of hygiene at all the time
• Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to
their issues/complaints.
EDUCATION
2013 Lagos State University
B.Sc. Lower Division Honors -Business Administration
REFEREES
Available on request

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IGWE, PRECIOUS ETOMI

6, Hakeem Olobo Street, Langbasa. Ajah. Lagos State

Computer Skills Profile

Choice International (Lontor) -Lagos March 2022 to date

Fabjucie Bar -Lagos January 2018 to February 2022

Genesis Deluxe Cinemas -Lagos August 2011 to December 2015

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