Asuquo Happiness cv

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ASUQUO HAPPINESS EKEMINI

NO. 3 OSOSA STREET OWORO, LAGOS, NIGERIA .


TEL: +2349033005002, EMAIL: hpchrist02@gmail.com

To The:

15th March, 2023.

Dear Sir/Ma,

QUICK SUMMARY OF MY JOURNEY SO FAR IN THE HOSPITALITY INDUSTRY.

I am a professional, smart and energetic Hotelier, I offer 5 years of experience in the hotel industry, which
makes me a strong candidate for this opening.

The top portion of my attached resume highlights my career profile and five significant accomplishments
that are also in alignment with this position.

I appreciate this opportunity to speak with you, if you feel I do be a strong candidate for this or any other
position in your origination.

MY CONTACT:

Inwang Happiness Ekemini (Ms.) - Tel: +2349033005002

Email:-
hpchrist02@gmail.com

Thank you

Yours faithfully,

Inwang Happiness Ekemini (Ms.)


ASUQUO HAPPINESS EKEMINI
NO. 3 OSOSA STREET OWORO, LAGOS, NIGERIA .
TEL: +2349033005002, EMAIL: hpchrist02@gmail.com

Career Abstract:

Am an experienced hotelier with a demonstrated history working in the hospitality industry.


Extremely motivated to constantly develop my skills and grow professionally.

Achievement

 I achieved higher accuracy rates than all other performed staffs.


 Achieved 95% customer satisfaction score based on feedback forms.
 Handled successfully phone calls daily.
 Learnt how to make guest receive value for money.
 Achieved great knowledge of hospitality industry.

Core Competencies
 Creative problem solving.  Oral and written  Cold calling, Cold Email.
 Leadership abilities. communication skills  Management System
 Teambuilding and supervision.  Exceptional service-minded
people skills
Education

 Dof Institute of Catering & Hotel Management 2018 - 2020


 Secondary School certificate

 Adonis Internation Senior Secondary School 2007 - 2012

 Primary School certificate

 Charity Nursery and Primary School 2000 - 2005

Education

 National diploma  Primary School


Certificate
2007 - 2012
2000 – 2005
 Secondary School Dof Institute of Catering &
Hotel Management.
2018 – 2020
Adonis International Charity Nursery and
Senior Secondary School Primary School

Work Experience

Position: Waitress
Period of Work: 2020 - 2022
Company Name: Blowfish Hotel, Lagos State.

 Serves visitors by greeting, welcoming, and directing them appropriately.


 Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.
 Notifies company personnel of visitor arrival.
 Maintains security and telecommunications system.
 Preparing the weekly schedule, handled all customer concerns in a pleasant and
professional manner.
 Informs visitors by answering or referring inquiries.
 Transmitting information or documents using a computer, mail, or facsimile machine.
Position: Receptionist/Front Desk Officer
Period of Work: 2019 - 2020
Company Name: Sun heaven hotel & resort, Lagos State.

 Transmitting information or documents using a computer, mail, or facsimile machine.


 Preparing the weekly schedule, handled all customer concerns in a pleasant and professional
manner.
 Operate standard office equipment other than computers. Prepare letters, memos, and other
documents using word processing, spreadsheet, database, or presentation software.
 Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.
 Responsible for the operation of the front office departments including Guest services, Concierge,
Bellman and Shuttle Service.

Achievement and Awards

 Achieved 20% higher accuracy rates than all other performed Executives.
 Achieved 95% customer satisfaction score based on feedback forms.

Position: Waitress
Period of Work: 2022 - 2023
Company Name: Safron Hotel Lagos State.

 Serves visitors by greeting, welcoming, and directing them appropriately.


 Highly skilled in handling of incoming and outgoing mail, including date stamping and
distributing incoming mail.

Position: Assistant Chef fetes


Period of Work: 2015 – 2017
Company Name: Bimpe hotel, Lagos State.

 Provide the highest and most efficient level of hospitality service to the hotel guests.
 Able to prepare and sells food within recommended time frames to meet Guest
expectations.

Achievement and Awards

 Improved quality by 32%.

HOBBIES AND INTERESTS


I am fascinated with farm-to-table concepts and volunteer my little free time with non-profit
organizations that encourage service skills training. I travel extensively when able to soak up culture and
cuisine for inspiration. I am also a racquet sports fan, playing Table games, or creating some business
designs.

REFERENCES

Available On Request

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