Vincent Chanda CV UPDATED

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CURRICULUM VITEA

PERSONAL INFORMATION

Full Names : Vincent Chanda

Sex : Male

Date of Birth : 26th September, 1992

NRC# :287280/10/1

Marital Status : Married

Nationality : Zambian

Physical Address : Kalinga’linga

Email : vchanda8@gmail.com

Contact Details : 0969786005-0974503913

Profile
 Reliable, Honest and Mature
 Computer literate
 Good communication skills both oral and written
 Able to work with minimum supervision
Career Goal
Seeking a position in a reputed company to, showcase my skills, loyalty, hard work,
dependability and positive results working individually or in a team environment

EDUCATIONAL BACKGROUND/QUALIFICATIONS
2001- 2007 PRIMARY SCHOOL CERTIFICATE
2008 -2010 JUNIOR SECONDARY SCHOOL CERTIFICATE
2017- 2018 GCE CERTIFICATE
2019-2020 GENERAL HOSPITALITY CERTIFICATE

Work Experience

Period Company Position


2014 – 2017 CHAMINUKA LODGE FRONT DESK/DATA ENTRY CLERK
FOOD AND BEVERAGE (WAITER)
2019 -Date GRAND PALACE HOTEL FRONT DESK/DATA ENTRY CLERK

RECEPTIONIST
 Attending to clients on the front desk and providing them with the necessary info
they need.
 Data entry for all the checking guests.
 Handling the company’s daily income.
 Responsible to give reports on time with full details to management.
 Overseeing the daily administrative operations at the Front Desk and general
secretarial duties, as well as creating marketing strategic planning in bringing more
business for the company.
 Making calls to prospective clients and informing them about new products and
deals.
 Process payments in terms of cash, checks and credit cards.
 Preparing invoices for companies.
 Allocating rooms to guests
 Taking reservations for both rooms and conference halls
 Responding to all calls internal and external
 Sending quotations and responding to Grand Palace Hotel mail electronically
 Debt collecting and conducting night audits

SKILLS
 Highly efficient in the use of Microsoft Windows and Office software.
 Excellent typing skills.
 Efficient in customer relations.
 Good in social networking and computer skills.

WAITER

OBEJECTIVE

To work in a challenging environment as an employee where I will be able to provide


prompt and courteous service to clients. I would love to go beyond anticipating clients’
needs, making them feel welcome, being friendly and attentive, and basically treating them
as if they were in my own home.

SKILLS

In my role as waiter, I love to provide excellent customer service and give my customers a
pleasurable dining experience and want to come back time and again. My responsibilities
include:

 Welcoming guests
 Demonstrating menu knowledge
 Taking orders
 Up selling special items
 Describing dishes
 Handling complaints
 Ensuring guest satisfaction

Hobbies
 Driving
 Tailor & designing
 Reading

Referees
CHAMINUKA LODGE GRAND PALACE HOTEL
Human resource Front office manager
Miknes Mizinga Nelly Tembo
0977575626 0978966396

DECLARATION
I, the undersigned, do declare that to the best of my knowledge, the information given
herein this resume is correct and describes my personality, qualifications and skills.

……………………………………………………….

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