TCPOS.net_FrontEnd_Quick_Guide_EN_2016

FrontEnd – Quick Guide
 Zucchetti Switzerland SA
FrontEnd – Quick Guide Page 1/65
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Document info
Document ID: TUTOR_FrontEndQuickGuideTemplate_1.0
Document date: July 2016
Document version: 1.0
Valid from 4.5.14.0 – Valid to last version released
Distribution: This electronic file is the original and supersedes any printed copy
Switzerland Germany France Eastern Europe Mexico

Zucchetti Switzerland SA - Zucchetti Germany GmbH – Zucchetti France Sàrl Zucchetti Bulgaria Ltd Zucchetti México S.A. DE
Lugano Völklingen Paris Manastirski Livadi East C.V.
Centro Galleria 2, Saarwiesenstr. 5 Zac des Barbanniers Enrique Rebsamen 1018
Bokar 12C
Via Cantonale 2c D-66333 Völklingen 5 Promenade de la
Sofia, Bulgaria Col. Narvarte Poniente
CH-6928 Manno Tel. +49 (0) 6898 5662 0 Bonnette
Tel. +41 (0) 91 6042080 Tel. + 3592 958 32 01 Benito Juárez
Fax +49 (0) 6898 5662 499 F – 92230 Gennevilliers
Fax +41 (0) 91 6042089 Ciudad de México
Tel. +33 01 80 88 46 03
C.P. 03020
Zucchetti Switzerland SA - Austria
Tel.: +52 55 22 82 90 80
Lausanne Zucchetti Austria GmbH – Austria Italy
Route Z.I. La Vulpillière 61B Ext. 102
Lastenstrasse 13 Zucchetti Spa
CH-1070 Puidoux 8020 Graz Milan
Tel. +41 (0) 21 323 0232
Tel: +43 316 424146-0 Via A. De Gasperi 109
Fax +41 (0) 21 323 0233
20017 Rho (MI)
Zucchetti Switzerland SA - Tel. +39 0371 5947560
Zürich Fax: +39 0371 5947509
In der Luberzen 29
8902 Urdorf – Switzerland
Tel. +41 (0) 44 8644410
Fax +41 (0) 44 8644419
Index
Index.....................................................................................................................................................................3
Foreword .............................................................................................................................................................4
The workability in till..........................................................................................................................................5
1. The Login layer ..................................................................................................................................................... 5
1.1 Access in till ........................................................................................................................................................... 5
1.2 The login procedure ........................................................................................................................................... 6
2. The sale Layer ....................................................................................................................................................... 7
2.1 The article sale ...................................................................................................................................................... 7
2.2 Corrections at sales lines level ................................................................................................................... 20
2.3 Deletion of entire transaction .................................................................................................................... 23
3. The Total layer and the transaction closing ............................................................................................... 24
4. The customer documents ............................................................................................................................... 32
4.1 The information featured on the bill ............................................................................................................. 32
4.2 The print of the customer document ........................................................................................................... 32
4.3 The print process ................................................................................................................................................ 32
5. Closed transactions management .............................................................................................................. 36
6. Till statistics ........................................................................................................................................................... 38
6.1 Statistic content ................................................................................................................................................. 38
7. Drawer management ...................................................................................................................................... 43
7.1 Withdrawals and deposits in the drawer .................................................................................................... 43
7.2 Drawer count ...................................................................................................................................................... 46
8. Closing the shift and the till in the evening ................................................................................................ 53
8.1 The related statistics .......................................................................................................................................... 63
Foreword
This document enables the user to become quickly operative on the till with the FrontEnd program.
This should not be considered as a complete guide, but as just a help for a quick approach to the main functionalities of
the TCPOS till program.
The guide explains the main features, such as:

 the operator’s login procedure
 articles sales
 quantity and price setting modes
 correction at sales line level
 transaction closing with related payment
 drawers management
 print of the till check statistic
 evening closing procedure
and moreover, it reports some generic and purely indicative information about the configuration program of the
METTLER-TOLEDO scale; it is mandatory that you refer to its manual since the corresponding information sets the rule
in replacement of those reported in this manual.
Important
For the complete description of the FrontEnd module, TCPOS Wiki article: TCPOS User Manual
please refer to the HELP ONLINE document,
downloadable from the TCPOS Community.
The workability in till
1. The Login layer
1.1 Access in till
On start-up, after the till has carried out all initialisation procedures, FrontEnd displays the access form to the sale layer.
Note
Further information can be found in chapter The FrontEnd Module > The operational environment > The FrontEnd
In Help online manual (.chm), or in the same user interface > The login layer
chapter in User manual (.pdf)
Quit program and

system shutdown key
Till program
software version
1.2 The login procedure
To access the sale layer, the operator must enter his code and, if previously set, the related password.
Login layer
 Click on the touch screen to display the access procedure form
 User code request form

Enter your own access code and press the key Enter to access the
next form.
Use the Backspace key to correct a single digit or any wrong
entries, or the Cancel key to correct the whole sequence. Cancel
Backspace
Enter
 Password request code

Enter your own password and press the Enter key to access the
next form
Note
Depending on the password, whether it is numeric or
alphanumeric, the insertion form changes consequently.
 The access procedure is completed.
2. The sale Layer
From the sale layer, it is possible to carry out the main sales operation, such as sell articles, menu, discounts, implement
corrections, article comments, etc.
In the following chapter the most important till workflows are explained in detail.
Note
in Help online manual (.chm), or in the same user interface > The sale layer
2.1 The article sale

To sell an article, it is enough to press the related key on the touch screen. FrontEnd displays it in the sale list.
In FrontEnd it is possible to sale
 articles by pieces
 articles by weight
Note
Further information can be found in chapter The Admin module > The Sale items Ribbon page > Articles A
in Help online manual (.chm), or in the same Workability - Articles
Workability – How to sell a standard articles by “pieces”
Sale layer
 Article sell
Press the key to sell the article
Sale list
 Result in the sale list
FrontEnd automatically sells the corresponding article. Pizza 11.00
#: 1 11.00
Workability – How to sell a standard article by weight, scaled on
scale
FrontEnd works in synergy with the articles weighing management program.
When an article is sold in FrontEnd by weight (encoded like this for its base data), the scale program used for the
weighing takes place automatically.
Note
The following example refers to the sale by weight with a Mettler scale.
The scale waits for the article that should be weighed to be placed on the plate and, when stable, carries out all
calculations and switches to the “OK” button for the operator’s confirmation; eventually, it sells the article.
The scale interface form features different information.
Attention
The information about the scale interface described below is purely indicative! Always refer to the scale manual for any
information.
Fiscal information
Net weight = weighing - tare
Gross weight = weighing
Article price / kg
Article sales price
Sale layer
 Article sell
Press the key to sell the article sold by weight
Scale interface form

 Workability
The control passes to the scale program displaying the weighing
form.
Wait for the scale to be stable and place the article on the plate for
the weighing.
As soon the weight is stable, the button switches on for the
confirmation of the article sale.
Press the button OK to confirm, or the button Cancel to exit from
the weighing form and null the article sale.
Sale list
The product is displayed in the sale list, with the weight and the 0,230 kg x 49.00 CHF/kg 11.25
price per kg according to the set sales price level. Entrecôte
The absence of the “Manual input” wording indicates that the

surveying method is set “by device”.
#: 1 11.25
The operator display and the customer display

In this scale type, in its display, the customer and the operator see exactly the same form.
This is why the form displayed in the operator display is equipped with fiscal information too.
The “fiscal” information display
Attention
The information about the scale interface described below is purely indicative! Always refer to the scale manual for any
information.
“Fiscal” information
Information for the customer is displayed on the left corner:
Min Max e=
40 g 6 Kg 2 Kg
Minimum weigh limit, below which Maximum weigh limit Minimum granted precision. Inferior
precision is not guaranteed differences are not guaranteed.
Tare
The tare shown in the form is recorded automatically in the articles base data for the article type.
The weighing process
When the scale interface is displayed, wait for the scale to carry out its calculation, until it becomes
stable and correctly shows the information, where the net weight is the same of the tar weight.
Otherwise, if this does not happen, lightly press the plate used for the weighing. The new information will force the scale
to recompute the weight.
NO YES VALID WEIGHING

Lightly press on the scale plate and wait that it The scale is ready for the weighing. The article sales price has been correctly
carries out the recalculation Place the article on the plate of the scale and calculated
wait that the OK button switches on to confirm
the sale of the article
If, during the weighing, the scale cannot determine the weight to record, the
program warns the operator to take the article off the scale plate, and the
message aside is displayed in FrontEnd.
Remove the weight from the scale and, after the scale is stabilised, place it again on the plate.
Workability – How to sell a standard article by weight in manual
mode
Sale layer
 Article sell
Press the key to sell the article sold by weight
 Article weight request

FrontEnd gets ready for the weight entry.
It is possible to enter the weight manually, or place the plate on
the scale.
The weight will be automatically reported, once the tare is
recorded.
Sale list
The product is displayed in the sale list, with the weight and the 0,230 kg x 49.00 CHF/kg 11.25
price per kg according to the set sales price level. Manual input
Entrecôte
The “Manual input” wording (instead than any wording) indicates
the surveying method.
#: 1 11.25
Workability – How to sell a standard article with price manual
entry request
If FrontEnd is unable to establish the article price, since it has not been defined for the price level applied to the
transaction in process, the process requires the manual entry by the operator.
The operation will be carried out using the numeric keypad.
Sale layer
 Article sell
 Article price entry request

FrontEnd gets ready for the price entry.
Enter the price using the numeric keypad.
It is not necessary to enter decimal separators. Thanks to the
system parameterisation, FrontEnd automatically applies the
decimals to the entered amount.
Sale list
The product is displayed in the sale list, with the set price. Yogurt 0.70
#: 1 0.70
Workability - Multiple sale of a standard article
It is possible to change the quantity of a sold article in different ways, by setting it before the sale, but
also by changing it after the article has been sold.
The operation will be carried out using the numeric keypad and the “Quantity” function key.
Variant with the quantity set before the article sale

Sale layer
 Quantity set up
Enter the quantity using the numeric keypad
2
or the related function key “Quantity”
 Operator display
In the operator display, above the sale list, the program displays Quantity
the quantity that will be applied to the next article that will be sold
2
 Article sell
Sale list
The product is sold for the previously set quantity. 2 x 11.00 22.00
Pizza
#: 2 22.00
Variant with the quantity change of a sold article
Sale layer
 Article sell
 Quantity set up
Select the sold article.
Press the related function key
and change the current quantity value and press Enter
Sale list
The article is sold for the entered quantity. 3 x 11.00 33.00
Pizza
#: 3 33.00
Workability – How to change the sale price of a sold article
It is possible to change the price of a sold article, by pressing the specific function key.
Sale layer
 Article sell
Press the key to sell the article Pizza 11.00
#: 1 11.00
 Article selection
Select the sold article. Pizza 11.00
 Function - Price
Press the related function key.
#: 1 11.00
 Request price change

The program displays the current price. Enter or change the price.
Sale list
The article is sold with the entered price. Pizza 10.000
#: 1 10.00
Workability - How to apply a discount
It is possible to apply discounts both to articles and to the entire transaction. The discount type changes
according to the encoding set on the key.
Sale layer – Sale list

 Article sell
Sell some articles. Sold products are visible in the sale list Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
 Login layer or Popup layer

Press the function key that opens the discounts popup, choose the
discount you want to apply
Result in the sale list

The discount is applied to the transaction according to the Pizza 11.00
encoding settings; in the example, a 10% discount is applied to the Salad 0.55
whole transaction Coca Cola 1.95
10% all transaction -1.35
#: 3 12.15
Workability - The “SUBTOTAL” function key
There is a specific key displaying the transaction subtotal in the customer display.
Thanks to the correspondence between operator display and customer display, in the example below, we refer to the
operator’s one to understand what may be displayed on the customer’s monitor.
Note
Further information can be found in chapter The FrontEnd module > The operational environment > The FrontEnd
in Help online manual (.chm), or in the same function keys > List of all function keys by category > Section
chapter in User manual (.pdf) “Function keys for transaction closings and characteristics”

 Article sell
Sell some articles. Sold products are visible in the sale list, Coca cola
displayed one by one, both on the operator display and in the 1.95
customer display
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
 Function - Subtotal
Press the function key
Sale list
Both the operator display and the customer display show the Total CHF 13.50
transaction amount totalised. To pay 13.50
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
2.2 Corrections at sales lines level
It is possible to implement corrections to the transaction or to its elements.
Note
chapter in User manual (.pdf) “Function keys for the management of selling lines”
Workability - Sales line deletion

Using this function key, it is possible to delete any sale object entered in the transaction without leaving any traces of
the fact that it was entered:
 single articles and menu
 discounts
 article comments
 payments, etc.
Sale layer
 Article sell
Salad 0.55
Coca Cola 1.95
 Sale list
Select the sales line that must be deleted.
 Function – Delete transaction item

Press the function key that deletes the sales line.
#: 3 12.15
Sale list
The sales object, in this case the discount, has been cancelled. Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
Workability - Voiding the sales line
As far as the deletion of sale lines is concerned, using this function key it is possible to delete articles and
menus available in the transaction, but a void trace is left.
It works only on articles and menus; if pressed, E.G. on a discount, the operation is ignored.

 Articles sell
Sell some articles. Sold products are visible in the sale list
 Sale list – line selection Pizza 11.00
Select the sales line that must be voided. Green salad 0.55
Coca Cola 1.95
 Function – Void article
Press the function key that voids the article
#: 3 12.15
Sale list
The line crossing the sales line defines that the void has been Pizza 11.00
carried out. Green salad 0.55

Coca Cola 1.95
#: 2 10.40
Workability - Returning an article or a menu
It is possible to perform returns on articles and menus.
It works only on the above-mentioned objects; E.G. if you select a discount, the operation is ignored.
The return function key can be pressed before recording the article, or selecting an article available in the transaction.

 Function – Negative article
Press the function key that carries out the return. Pizza 11.00
Green salad 0.55
Coca Cola 1.95
#: 3 12.15
 Operator display
FrontEnd informs that the next article will be refunded. Next article
will be refunded
 Article sell
Sale list
The article is sold with negative quantity and amount. -1 x 11.0 -11.00
Pizza
#: -1 -11.00
2.3 Deletion of entire transaction
Workability - Deleting the entire transaction
It is also possible to delete the entire transaction in progress. This operation is possible until the transaction will be
closed (balanced).

 Article sell
Salad 0.55
Coca Cola 1.95
#: 3 13.50
 Function - Cancel
Press the function key that carries out the deletion.
FrontEnd displays the warning message and awaits for

confirmation to continue.
Do you want to cancel the current

transaction?
Yes, No
Answer “Yes”.
Sale list
The current transaction is deleted.
#: 0
3. The Total layer and the
transaction closing
The transaction is closed by the customer’s payment. For this reason, a specific layer can be accessed pressing the
“TOTAL” key.
It is possible to record and combine different types of payments until the amount necessary to close the transaction is
reached.
Operator display
Total layer function keys
Sale display
Payments detail Amount to be paid
Numeric pad
Customer document for the print
Note
in Help online manual (.chm), or in the same user interface > The total layer
Workability - The “TOTAL” function key
This function key enables the operator to access the total layer and enter the payments.
Sale layer
 Article sell
Sell some articles. Coca cola
1.95
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
 Function - Total
Total layer
 Result
FrontEnd accesses the total layer to allow the operator to enter Total CHF 13.50
the payments and close the transaction To pay 13.50
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
Workability - The different payment types used to close the
transaction
Sale layer
 Article sell
Sell some articles. Total CHF 13.50
To pay 13.50
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
 Function - Total
Total layer
 Payment management and transaction closing
FrontEnd shows the layer containing the function keys used to pay Total CHF 13.50
and consequently close the transaction. To pay 13.50
Pizza 11.00
Salad 0.55
Coca Cola 1.95
#: 3 13.50
Cash payment with predefined amounts
This feature enables the collection through predefined amounts.
Total layer
 Function – Macro
Press one of the related function key
Result
The predefined payment is recorded and is displayed in the sale To pay 3.50
list. Cash payment 10.00
Pizza 11.00
 Payments details section Salad 0.55
The payments detail features the payment that is deducted by the Coca Cola 1.95
total amount the customer still has to pay in. Cash payment 10.00
#: 3 13.50
Cash payment with entry from the operator
This feature enables the operator to enter the amount in the till.
Total layer
 Function – Cash payment
 Entry request of payment amount

FrontEnd displays the amount necessary to close the transaction.
Confirm or change the amount.
Result
Pizza 11.00
total amount the customer still has to pay in. Cash payment 10.00
#: 3 13.50
Payment with credit card
This feature allows collecting payments from a credit card by reading it with the specific device or the
corresponding amount entered by the till.
Total layer
 Function – Cash payment

FrontEnd displays the amount necessary to close the transaction.
Confirm or change the amount.
 Credit card choice selection

FrontEnd displays all credit cards accepted by the system and
stored in the related archive. Choose the most appropriate.
Result
Pizza 11.00
total amount the customer still has to pay in. Visa 13.50
#: 3 13.50
Payment with a gift voucher
This feature allows collecting a gift voucher when the till operator enters the corresponding value.
Total layer
 Function – Vouchers

Enter the value of the voucher. Confirm or change the amount.
Result
Pizza 11.00
total amount the customer still has to pay in. Present voucher 10.00
#: 3 13.50
Printer
 Customer document print and transaction closing
If the amount entered corresponds to the one needed to close the To pay 3.50
transaction, FrontEnd carries out the print of the bill and closes the Cash payment 10.00
transaction.
Pizza 11.00
At the end the program returns to the sale layer. Salad 0.55
Coca Cola 1.95
Present voucher 10.00
#: 3 13.50
4. The customer documents
Note
in Help online manual (.chm), or in the same printouts > The customer documents
4.1 The information featured on the bill

Information is meant for the customer, therefore the most relevant data for the operator is the transaction number that
can be used to perform searches, later on for management.
Payments used to Transaction number

close the transaction
VAT report
Codes
Op = operator
Date and time of bill issue
C = till
S = shop
Operator who closed
the transaction
4.2 The print of the customer document

FrontEnd can automatically notice, from the till terminal configuration, all printer types available in the system for the
printout of customer documents.
Therefore, the following situations could occur: E.G. the operator, even if complying with the tax regime in rule, can
carry out choices on the document that should be printed.
 Enabled to print
bills only
In this case and only if the tax regime grants it, the operator can choose whether to print
the document or not, acting on the button as an on/off switch.
 Enabled to print bills,
receipts and/or
invoices FrontEnd has detected the possibility to print receipts and invoices, apart from bills.
The operator can set the wished printout type by simply clicking on the corresponding
button as an on/off switch.
By default, the system is pre-set to print bills, but it is possible that the payment type used
to close the transaction indicates to print another customer document.
4.3 The print process

This process includes:
 possible messaging about the print of the customer document, or “introduce the paper manually” type
 customer document print
Workability – How to choose the printer from the available ones
If there is the possibility to use more than one printer to issue the customer document, FrontEnd
displays the related selection popup before the print phase.
Total layer
 Current transaction
The form displays articles and payments that have been previously To pay 3.50
recorded. Cash payment 3.50
The last payment caused the closing of the transaction and the Pizza 11.00
print of the bill. Green salad 0.55
Coca Cola 1.95
Voucher 10.00 10.00
Cash payment 3.50
#: 3 13.50
Printer
 Printer selection popup layer
Only if there is more than one customer document printer, the
program shows this printer selection popup, otherwise the
document print starts immediately.
Press the button corresponding to the printer you want to use to
print the customer document.
The print of the document starts automatically.
 Print process message

During the process, FrontEnd displays this message.
Print on printer TM88 – Bill printer
 Customer document print
Sale layer
 Return to the sale layer
Once the print process is finished, the program returns to the sale
layer waiting for a new transaction.
Workability – How to re-print the customer document
If, by any reason, the print of the customer document did not work out, it is possible reprint it.
Function key “Re-print the last bill”

Sale layer - Sale list
 Specific Popup layer
The sale layer features the popup for the customer documents
management.
Press the button to access the popup
 Function - Print again last bill

Press the button to reprint the last customer document printed
Printer

Printing on printer TM88 – Bill printer
Sale layer
Function key “Print bill / receipt / invoice by transaction number”
It is possible to reprint the customer document, searching for the transaction by number, which is
usually also printed on a document with a format similar to  “#:8”.
Sale layer
 Specific Popup layer
The sale layer features the popup for the customer documents
management.
Press the button to access the popup
 Function - Print bill by transaction number

Press the button to reprint the customer bill.
 Transaction number request

Enter the transaction number, by default FrontEnd displays the last
closed transaction.
Printer
program shows this printer selection popup, otherwise the print is
immediate.
Press the button corresponding to the printer that should print the
customer document.
Once the print has been carried out, the program returns to the
sale layer.

Sale layer
5. Closed transactions management
If necessary, it is possible to recall a closed transaction and void it.
Note
Workability – How to reverse a closed transaction

The transaction is recalled on video through a transaction number, which is usually also printed on the document with a
format similar to  “#:392”.

 Function – 44 Storno transaction
Press the function key that recalls the transaction to reverse
 Transaction number request

Enter the transaction number, by default FrontEnd displays the last
closed transaction
 Confirmation to proceed request message for the operator

The program displays a warning message and awaits for
confirmation to continue. Answer “Yes”.
- Transaction Info –
Trans. Num.: 391
Date/Time: 24.07.2015 13:48:49
Amount: 10.00
Operator 22 John Smith
Do you want to continue?
Yes, No
Printer

During the process, FrontEnd displays this message
 Once the print has been carried out, the program returns to the
sale layer.
 Customer document
The print features the detail of the original bill with quantities and
negative amounts.
Sale layer
 Automatic return to the sale layer
sale layer and waits for a new transaction management.
6. Till statistics
It is possible to extract in any moment a till statistic related to the operations carried out during the day, both by
operator and by till.
If table management is integrated in the system, when the statistic is extracted, FrontEnd checks if there are still any
open bills suspended on the tables (not balanced yet), and in case requires confirmation to continue with the print.
Note
6.1 Statistic content

The content of the statistic can be customized according to customer requirements.
Section Description
4 – Till report – Operator totals Report header

Solar date from, Solar date to
Print date
Printed by
Outlet, Till, Operator
Section Description
*** Report summary ***
Gross amount, Discounts total, Promotions
total, No turnover, Service amount
Net amount
Collected amount, Not collected amount
Daily Total
Section Description
*** Articles and groups ***
Article total, Article Group total,
Articles/Groups subtotal
Total
*** Menus ***

Menu total
Total
*** Deleted menus ***

Menu total
Total
*** Offered articles list ***

Article total
Total
*** Discarded articles list ***

Article total
Total
*** Discounts ***

Discount total
Total
*** Promotions ***

Promotion total
Total
Total decreases
Section Description
*** Withdrawal/deposit ***
Withdrawals amount
Deposits amount
Total
*** Collected amounts ***

Cash payment amount
Cash prepayments amount
Cash total amount
CC payment amount,
CC prepayments amount
CC total amount
Cheque payment amount,
Cheque prepayments amount
Cheque total amount
Currency total amount
Total
*** Voucher amounts ***
Voucher payment amount
Voucher prepayments amount
Voucher total amount
Total
Section Description
*** Drawer content ***
Drawer movements
Collected amount
Vouchers total amount
Out of drawer
In Drawer
Section Description
*** Not collected amount summary ***
Card payments prepay mode
Card payments credit mode
Amount to be cashed
Vouchers total amount
Subsidies amount
Total
Section Description
*** Payment details ***
Cash payment detail
Card payments detail
Credit card payments detail
Subsidy payments detail
To-be-cashed payments detail
Voucher payments details
*** Currency details ***

Currency detail
*** Prepay currency details ***

Currency detail
Section Description
*** VAT rates summary ***
Printed articles report
Not printed articles report
Section Description
*** Services ***
*** Billtotal numbers ***

Non fiscal bills number
Non fiscal bills total amount
Not printed non fiscal bills
Prepay total amount
*** Deleted transactions ***

Deleted transaction detail
*** Deleted transactions ***

Deleted transaction detail
Workability – How to print the till statistics
 Function – 44 Storno transaction
From the sale layer press the function key to access to the popup
of the statistics, then press the function key related to the statistics
by operator
 Statistic procedure
The program displays this message.
Calculation in progress … please wait
 Opened tables control

The program controls if there are tables still opened and in case
displays this message. Answer “Yes”.
- Transaction Info –
4 open tables, report will be
inaccurates.
Continue anyway? Yes, No
 Print parameter request

Confirm and eventually change dates and times displayed on
video.
 Statistic on video
FrontEnd displays the result of the query on video.
 Print button
The print process starts by clicking on the related button
Printer

sale layer.
The print features the totals of the transaction generated in the
requested period.
Sale layer
sale layer and waits for a new transaction management.
7. Drawer management
Note
chapter in User manual (.pdf)) “Function keys for drawer management”
7.1 Withdrawals and deposits in the drawer

Use the specific functions to carry out withdrawals and deposits in the drawer.
They will be automatically recorded in the till statistics, and a check justification is printed for each operation.
Workability – How to carry out a withdrawal/deposit

 Function – 60 Withdrawal
Press the following button to access to the drawer management
functions popup
Press the function key inherent to the withdrawal or the deposit as

needed.
 Popup choice for drawer operation type
Choose and press the wished function key.
 Drawer count form

The program shows the withdrawal form, where the layout
changes according to the configuration:
 summary amount
 detailed amount
Enter the amount of the withdrawal/deposit and press the

Save/Print key to confirm.
 Causal entry request

If set in the withdrawal/Deposit base data, the program asks to
insert a causal. Enter the causal and then press Enter to confirm.
Printer

sale layer.
 Coupon print

sale layer and waits for the insertion of a new transaction.
7.2 Drawer count
When the operator accesses the till program for the first time, or closes his shift, FrontEnd asks him to fill a drawer
count module.
Enter the data corresponding to the drawer content and save when finished.
There are two drawer count types: the initial one must be carried out at the beginning of the shift,
and the final count, carried out in the evening, before delivering the content.
FrontEnd automatically displays the form used to record the content, at the beginning of the shift and in the evening
during the till closing.
At the end, counts are saved and integrated in the till statistic totals.
However, it is possible to carry out other counts during the working shift, when the operator chooses, that will not be
saved anyway.
Workability – The Initial drawer count entry procedure

 Drawer management popup
If FrontEnd is not automatically prepared for the initial drawer
count entry during the opening process of the operator’s shift,
press the function key to access the drawer management popup
and insert it before executing the shift opening procedure.
 Function – Initial drawer count

Press the function key related to the drawer count.

Select the amount corresponding to the coin denomination that
you wish to count.
If the line corresponding to the coin denomination to be counted is
not visible, scroll the list with the arrows on the right side of the
screen to reach it, and then select it by clicking on the amount.
 Proceed in the same way to enter all the content of the drawer
 Request for the entry of the number of pieces for the
chosen denomination
Enter the pieces number and press the Enter key to confirm.
To delete the entry of a counting line, enter the value 0 in the
quantity.
To change the value displayed in this form, press the “Backspace”
which deletes one digit at the time.
To completely delete the amount displayed in the form, or to abort
the entry procedure, press the “Cancel” key several times.
Repeat the value insertion procedure for all the notes and coins
contained in the drawer.
Proceed in the same way for all the tabs of the drawer count.

When all the amounts are recorded, press the button Save/Print
to store the count.
 Elaboration procedure
Print in process … please wait
Printer
sale layer.
 Drawer count print

Frontend prints the drawer count.

Workability - The Final drawer count entry procedure

 Drawer management popup
If FrontEnd is not automatically prepared for the final drawer
count entry during the closing process of the operator’s shift, press
the function key to access the drawer management popup and
insert it before executing the shift closing procedure.
 Function – Initial drawer count

Press the function key related to the drawer count.

Select the amount corresponding to the coin denomination that
you wish to count.
If the line corresponding to the coin denomination to be counted is
not visible, scroll the list with the arrows on the right side of the
screen to reach it, and then select it by clicking on the amount.
Proceed in the same way to enter all the content of the drawer.
 Request for the entry of the number of pieces for the
chosen denomination
Enter the pieces number and press the Enter key to confirm.
To delete the entry of a counting line, enter the value 0 in the
quantity.
To change the value displayed in this form, press “Backspace” key
which deletes one digit at the time.
To completely delete the amount displayed in the form, or to abort
the entry procedure, press the “Cancel” key several times.
Repeat the value insertion procedure for all the notes and coins
contained in the drawer.
Proceed in the same way for all the tabs of the drawer count.

When all the amounts are recorded, press the button Save/Print
to store the count.
 Drawer count tolerance check form

FrontEnd checks if there is any difference between the total of the
amounts calculated from the transactions carried out and the total
amount resulting from the drawer count.
In case of differences, it enables to re-enter the values of the
drawer count.
Press “Change values” if you want to repeat the drawer count, or
press “Confirm” to go on with the procedure.
Three attempts are available to repeat the count; once used them
all, the program will automatically continue with the confirmation
of the counting.
 Elaboration procedure
Print in process … please wait
Printer
sale layer.
 Drawer count print

Frontend prints the drawer count.

8. Closing the shift and the till in the
evening
It is mandatory to carry out closings in different moments during the day:
 at the end of the shift, it is mandatory to carry out the related turnover closing;
 in the evening, it is mandatory to carry out the closing of the till.
Closings issues statistics
 at the end of the shift, with totalizations by operator
 at the till closing, with totalizations by till.
Note
The final drawer count insertion procedure, Workability - The Final drawer count entry procedure
retrieved in the step list below, is better
described in chapter
Note 2
chapter in User manual (.pdf) “Function keys for different printouts and closings”
Workability – The Shift closing process
 Function – Final drawer count
count entry during the closing process of the operator’s shift,
press the function key to access the drawer management popup
and insert it before executing the shift closing procedure.
Please refer to chapter Workability - The Final drawer count

entry procedure for the complete workflow.

 Till management popup
Press the function key to access the till management functions
popup
 Function – Turnover closing

Press the function key “Turnover closing” related to the shift
closing.
Procedure checks
 Turnover closing procedure
The program displays this message.
Do you want to close the till now?

Yes, No
Answer “Yes” to proceed.
 Check for data available on the network

During the closing of an operator shift, FrontEnd checks if there are
any tills in the network on which the operator who is closing has
worked.
If the network is not available, the procedure is aborted.
Is not possible to close your shift if

the network is nost available.
 Check table situation

FrontEnd checks if there are any table bills that have not been
balanced and, in case you want to wait for the guest to be gone, it
allows you to abort the procedure.
There are 4 open tables. Continue

anyway?
Yes, No
The program display this message
Initialize drawer count data …
and opens the final drawer count form
Drawer count
 Final drawer count form
The program displays the specific form to execute the drawer
count.
Proceed and insert the amounts of each note or coin for the local
currencies, for the foreign currency, for the vouchers and the
cheques.
After pressing the “Save” button, the programs checks if there is
any difference between counted and collected and in case allows
the re-insertion the amounts.
Eventually, it starts the related print.
Printer - Final drawer count report

print the receipt.

sale layer.
 Final drawer count print

The print features the totals of the inserted values and in case also
the section of the differences it found.
Sale layer
 Operator statistic calculation on video
sale layer.
Press the “Print” button to obtain the related print
Printer
print the receipt.
sale layer.
The result is displayed on video. If desired, press the “Print” button
in order to obtain the related report.
Printer
print the receipt.

sale layer.

Login layer
 Automatic return to the login layer
login layer and waits for a new operator login.
Workability - The Till closing process
PHASE 1 - START
Sale layer
 Function – Final drawer count
count entry during the closing process of the operator’s shift, press
the function key to access the drawer management popup and
insert it before executing the shift closing procedure.

 Till management popup
Press the function key to access the popup for the till management
functions
 Function – Evening till closing

Press the function key related to the till closing.
Checks procedure
 Turnover closing procedure
The program displays this message. Answer affirmatively to
proceed.
 Check for operators still working in till

FrontEnd checks if there is any operator active on the till, who
have not performed the closing of the shift yet and the consequent
final drawer count; in this case FrontEnd displays the message
below and enables the interruption of the procedure in order to
perform these closings.
There are other 1 operators

working on this till. If you continue
other drawers will not be counted. Close
the till anyway? Yes, No
If the shifts will not be closed individually, Frontend will proceed
with the automatic closure without printouts or drawer count.
Answer “Yes” to proceed
 Check table situation

FrontEnd checks if there are any table bills that have not been
balanced and in case you want to wait for the guests to be gone,
enables you to abort the procedure.
There are 4 open tables. Continue

anyway? Yes, No
The program displays this message
Initialize drawer count data …
and opens the final drawer count form
PHASE 2 - FINAL DRAWER COUNT
Drawer count procedure – just for the operator who is carring out the closing
 Final drawer count form
The program displays the specific form to execute the drawer
count.
Proceed by inserting the amounts of each note or coin, both for
the local currencies, for the foreign currency, for the vouchers and
the cheques.
After pressing the “Save” button, the program checks if there is
any difference between counted and collected and in case enables
the re-insertion of the amounts.
Eventually, it starts the related print.
Printer - Final drawer count report - just for the operator who is carring out the closing
print the receipt.

sale layer.

PHASE 3 - SECONDARY CLOSING
Shift closing procedure – just for the operator who is carring out the closing
 Operator statistic calculation on video
sale layer.
Press the “Print” button to obtain the related print.
Printer - Shift closing statistic - just for the operator who is carring out the closing
print the receipt.

sale layer.
Shift closing procedure – for all operators who have worked on this till
 Closing of all shifts active on the till
The programs performs ex-officio the closing of all operator’s shifts
that are still active on the till, without performing the drawer
count or the printout of the statistic with totalizations by operator.
PHASE 4 - PRIMARY CLOSING
Till closing procedure – creation of the summary statistic

 Closing of the till
During processing, FrontEnd closes all operator’s shifts associated
to this till, then processes the totals summary for the till and
generates the corresponding statistic including all operations
performed by operators during the shifts made on the till.
Printer - Till closing statistic

print the receipt.

sale layer.
END PROCEDURE
Login layer
 Automatic return to the login layer
login layer and waits for a new operator login.
8.1 The related statistics

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FrontEnd – Quick Guide

PostgreSQL is a registered trademark of the PostgreSQL Community Association of Canada.

AndroidTM is a trademark of Google LLC.

Copyright ©2004-2019, Zucchetti Switzerland SA. All right reserved.

Switzerland Germany France Eastern Europe Mexico

The guide explains the main features, such as:

Quit program and

 User code request form

 Password request code

 The access procedure is completed.

2.1 The article sale

Net weight = weighing - tare

Gross weight = weighing

Article sales price

Scale interface form

price per kg according to the set sales price level. Entrecôte

The absence of the “Manual input” wording indicates that the

The operator display and the customer display

Information for the customer is displayed on the left corner:

NO YES VALID WEIGHING

 Article weight request

 Article price entry request

Variant with the quantity set before the article sale

or the related function key “Quantity”

and change the current quantity value and press Enter

 Request price change

Sale layer – Sale list

 Login layer or Popup layer

Result in the sale list

Sale layer – Sale list

Workability - Sales line deletion

 Function – Delete transaction item

Sale layer – Sale list

 Sale list – line selection Pizza 11.00

carried out. Green salad 0.55

Sale layer – Sale list

Sale layer – Sale list

FrontEnd displays the warning message and awaits for

Do you want to cancel the current

Total layer function keys

Payments detail Amount to be paid

Customer document for the print

 Entry request of payment amount

 Entry request of payment amount

 Credit card choice selection

 Entry request of payment amount

4.1 The information featured on the bill

Payments used to Transaction number

4.2 The print of the customer document

4.3 The print process

 Print process message

Print on printer TM88 – Bill printer

 Customer document print

Function key “Re-print the last bill”

 Function - Print again last bill

 Print process message

 Function - Print bill by transaction number

 Transaction number request

 Print process message

Workability – How to reverse a closed transaction

* Menus *

* Deleted menus *

* Offered articles list *

* Discarded articles list *

* Discounts *

* Promotions *

* Collected amounts *

* Voucher amounts *

* Currency details *

* Prepay currency details *

* Billtotal numbers *

* Deleted transactions *

* Deleted transactions *