Amro CV

OPERATIONS & BILLING EXECUTIVE, TELLER, ACCOUNTANT,
COMPLIANCE OFFICER, FINANCE SPECIALIST
To secure a position in a professional organization that would fully

employ and challenge my personal skills. My excellent
communication, public relation, problem solving, and leadership skill
make me a highly valuable employee and team leader.
WORK EXPERIENCE
amrohegazi1219@gmail.com Billing Executive

International Modern Hospital | Dubai, UAE
+971-561550932 March 2024 – Present
Dubai, UAE  Ensuring patients are identified correctly in registration.
 Helping patients to complete necessary medical forms and
UAE Driving License
documentation.
https://www.linkedin.com/in/  Protecting patients’ rights by maintaining confidentiality of medical,
personal, and financial information.
amro-hegazi-0153491b1  Checking insurance eligibilities and verifying the benefits and its
corresponding coverage.
 Obtaining outpatient pre-approvals from insurance companies and TPAs.
 Responsible for settling payment and processing laboratory and radiology
billing tasks.
EDUCATION  Liaising with other medical departments for patient-related inquiries.
 Resolving patient complaints in a professional and courteous manner.
 Maintaining operations by following policies and procedures, and reporting
Azhar Egyptian University
needed changes.
Cairo, Egypt – 2014
Bachelor of Science in Teller, FCY Cashier, Bank Notes and Money Changer
Al Ansari Exchange | Dubai, UAE
Commerce June 2021 – December 2022
 Comply with AML rules, policy and procedures of the company,

escalate high risk issues identified to management.
 Previous knowledge in conducting transaction monitoring reviews,
AREAS OF EXPERTISE
deep investigations, and reporting suspicious activity.
 Issuing remittance inside or outside UAE via Bank transfer, cash
Accounting AML Sales
express, WU.
 Handling and opening corporate and WPS accounts and
Finance Retail Banking
transactions.
 Provides fast, excellent and error-free services to customer in a very
Financial Service professional way.
 Resolve customer complaints independently, wherever possible.
Customer Service Operation
 Verifying and balancing cash at the beginning and end of the shift
and preparing the funds.
Compliance Officer
Islamic Finance Executive, Business Relationship Officer
Team Leader Financial
Abu Dhabi Islamic Bank | Dubai, UAE
Service September 2020 – March 2021
Insurance
Financial Service Billing  Full awareness of product knowledge and always implementing the policy.
 Updating credentials to apply international standards of AML compliance
certification.
 Prepare and review Standard Credit Application and ensure all information
provided is accurate and ensure authenticity of the critical documents
(copies of Bank Statement, Passport copy, Salary certificate) prior sending
to DSPU for processing.
 To ensure that all applications submitted are error free and kx rectify the
COURSES error in case of any.
 Execute Murabaha contract with the customer representing ADIB and
prepare the KLE as per the check list forward card allocation for card
ADIB Internal AML Training issuance through the coordinators.
 To maintain a good rapport with inter-department/peers by ensuring a
Modern Comprehensive smooth flow of business.
Accountant
Teller, Bank Notes and Money Changer
UAE Exchange Centre | Dubai, UAE
Computerized Accounting April 2018 – August 2020
(Peachtree, Quick Books,  Aware of the central bank rules and regulations and perform enhanced
due diligence if required.
Excel)
 Selling and buying foreign currencies while keeping the profit margin.
 Verifying and balancing cash at the beginning and end of the shift.
Business Administration &  Preparing the funds inter-branch transfer.
 Issuing remittance inside or outside UAE via western union, express money,
Human Resource Bank transfer (normal or flash).
Development  Cross sell products and services including new launches and explain to
customers the product features, advantages or benefits (go cash / gold
card / national bond).
 Handling corporate transactions.
PERSONAL SKILLS
Branch Supervisor cum Branch Compliance Officer
Strong vision and April 2016 – April 2018
strategic capability 90% Teller and Money Changer
January 2015 – April 2016
Redha Al-Ansari Exchange | Dubai, UAE
Communication 90%
 In charge of the compliance and the anti-money laundry issues for the
entire branch.
Decision Making 90%  Follow up on AML alerts (against money laundering, terrorist, sanctions).
 Approve transactions according to CBUAE instructions and procedure
Problem Solving 90% requested by Anti-Money laundering unit.
 Approving currencies stock movement between the tellers and the main
cashier.
Computer Skills 90%  Reviewing the branch transactions to ensure that the anti-money laundry
rules are met.
 Giving the approval for the bulk transactions source of fund, refunds, and
amendments.
 Training the new staff, evaluating the staff performance and attitude.
 Discussing with the staff how to increase the sales volume.
LANGUAGES  Preparing the daily & monthly reports.
Accountant (Internship)
English      International Group of Accounting and Auditing | Egypt
January 2013 – December 2014
Arabic       Prepares asset, liability, and capital account entries by compiling and
analyzing information.
 Recommends financial actions by analyzing accounting options.
 Summarizes current financial status by collecting information, preparing
balance sheet, profit and loss statement, other reports.
 Maintains customer confidentiality and reports operation by keeping
financial confidential.
______________________________________________
References available upon request.

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OPERATIONS & BILLING EXECUTIVE, TELLER, ACCOUNTANT,

COMPLIANCE OFFICER, FINANCE SPECIALIST

To secure a position in a professional organization that would fully

amrohegazi1219@gmail.com Billing Executive

 Comply with AML rules, policy and procedures of the company,

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