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Contents

Section 1: Welcome To The Family .................................................................... 4

Before You Begin - Important Information . .................................................................. 5

Section 2: Precautions
Watch For These Symbols . ......................................................................................... 6
AC Power Requirements ............................................................................................. 6
CAUTION ..................................................................................................................... 6
EON® Power Amplifiers - Operating Temperature . ...................................................... 6
Care and Maintenance . ............................................................................................... 6
Mounting / Suspending EON® Speakers . .................................................................... 7
Stand Mounting Safety Precautions . ........................................................................... 7
Hearing Damage, Prolonged Exposure to Excessive SPL .......................................... 7
EON® Series Speakers Declaration Of Conformity ...................................................... 8

Section 3: Quick Start

Packaging Contents ..................................................................................................... 9

Section 4: About the EON315

Applications . .............................................................................................................. 10
Features ..................................................................................................................... 10
EON315 Specifications ............................................................................................... 11
Block Diagram . ........................................................................................................... 11
Back Panel ............................................................................................................ 12-14

Section 5: Loudspeaker Placement and Suspension ................................................ 15

Using the suspension points ...................................................................................... 16

Section 6: Application Examples

Simple PA Using Built-In Mixer EON515 . .................................................................. 17
Small PA Using External Mixer EON510 . .................................................................. 18
Simple PA Using External Mixer and Subwoofer EON510 - EON518S ..................... 19
Simple PA Using Built-In Mixer
and Adding More Power EON315 - EON510 - EON518S .................................... 20
PA Using Powered Mixer And Powered Subwoofers EON305 - EON518S ............... 21
PA Using Powered Mixer And Powered Monitors EON305 - EON515 ...................... 22
Daisy-Chaining a PA System EON315 - EON510 - EON515 .................................... 23
PA System With Powered Mains and Floor Monitors EON510 - EON515 ................. 24

Section 7: Connection Types

Balanced Lines .......................................................................................................... 25
Unbalanced Lines ...................................................................................................... 25
Unbalanced Sources to EON Powered Loudspeakers .............................................. 25
Cables and Connectors ........................................................................................ 25-26

Section 8: Trouble Shooting . ....................................................................................... 27

Section 9: Contact Information .................................................................................... 28

Section 10: Warranty Information ................................................................................ 29

3
 Section 1: Welcome To The Family
Thank you for choosing JBL Professional EON® Series loudspeakers. Since the launch of the very first EON
systems in 1995 they have proven to be the loudspeaker system that is all things to everyone and as such
remain the best selling powered speaker in professional audio history; congratulations on your choice!

You have now just invested in the next generation of EON, and like the previous versions remain the portable,
practical, and powerful choice of industry professionals as well as amateur enthusiasts alike. While retaining
the durability and quality of previous generations, the new EONs also offer a host of improvements over the
previous models. First and foremost are higher-quality components such as transducers with Differential Drive®
technology, which perform better while weighing less. The built-in amplifiers are more powerful, the design
more portable and user-friendly, and the addition of mounting and flying points add up to an even more useful
and flexible package.

In their quest to be ‘everything for everybody’, the EON Series loudspeakers offer unparalleled flexibility
and scalability to provide a variety of solutions for every sound reinforcement need. There are five models in
the series – four full-range systems and a subwoofer. Three of the full-range models are powered and one
passive. Why passive? A passive version offers the acoustic and physical features to those who just want to
upgrade their speakers.

With proper care your EON Series speakers should provide you with many years of flawless performance,
and are flexible enough to be a part of your sound reinforcement system even as it grows in scope.

4
Before You Begin - Important Information
Before using your EON® speaker system please review the following for important
information on safety and protection of your investment in quality loudspeakers.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide
blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. U
 se only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. R
 efer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.

15. If Service Instruction in Owner’s Manual: “CAUTION - THESE SERVICING INSTRUCTIONS ARE FOR USE
BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT
PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS
UNLESS YOU ARE QUALIFIED TO DO SO.”

16. To completely disconnect this apparatus from the AC mains, disconnect the power supply cord plug from
the AC receptacle.

17. “WARNING – TO REDUCE THE RISK OF FIRE OR ELECTRIC – SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTURE.”

18. D
 o not expose this equipment to dripping or splashing and ensure that no objects filled with liquids, such as
vases, are placed on the equipment.

19. The mains plug of the power supply cord shall remain readily operable.

5
 Section 2: Precautions
Watch For These Symbols
The lightning flash with arrowhead symbol within
an equilateral triangle, is intended to alert the user
to the presence of uninsulated. “Dangerous Voltage”
within the products enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to
persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (Servicing) instructions in the literature accompanying the product.

AC Power Requirements
Before plugging an EON® speaker into an outlet ensure that it is able to provide
the appropriate AC power. EON speaker systems have been designed to
automatically detect 115V or 230V AC mains voltage 50/60 Hz.

DO NOT UNDER ANY CIRCUMSTANCES OPERATE THE UNIT WITH AN AC POWER SUPPLY LESS THAN
100V OR GREATER THAN 240V. DOING SO MAY RESULT IN SERIOUS DAMAGE TO YOUR SPEAKER
SYSTEM WHICH WILL NOT BE COVERED BY WARRANTY.

A robust AC supply is necessary for maximum performance. If the supply is too weak the bass performance may
be affected and if it sags (drops) too much the system may self-mute to protect itself. As soon as the appropriate
AC supply is restored it will continue to operate. Plugging multiple systems into the same outlet and long
extension cord runs may affect the AC supply to the systems.

CAUTION
In compliance with safety agency criteria and proper system operation, it is critical that the system
installer observe all electrical safety practices at all times and provide proper earth grounding for all
AC Power connections.

EON® Power Amplifiers - Operating Temperature

The design of the EON amplifier is such that it is very energy efficient and as a result does not get really hot.
In the rare event that it does get too hot it will automatically shut down to protect itself. When its temperature
has returned to within its operating range it will turn back on. A condition under which this may occur is when the
system is operated in very high ambient temperatures and the heat sink on the rear of the enclosure is in direct
sunlight. Always ensure adequate cooling and appropriate shade.

Care and Maintenance

While your EON speakers are rugged and will provide years of service, some common sense care in handling
will prevent damage and preserve appearance.

• If your speakers will be frequently moved, consider a padded carrying bag.

• If your EON speakers have been subjected to prolonged exposure to extreme low temperatures, avoid
subjecting them to heavy mechanical shock and warm the speakers up by playing at a low volume for one
hour before playing at loud levels.
• Keep the exterior of the speaker enclosure clean. Clean only with a dry cloth.
• EON speakers are not intended for fixed installation in outdoor environments. Moisture can damage the
speaker cone and surround, cause corrosion of electrical contacts, and create an electrical shock hazard.
Protect your speakers from moisture. Avoid exposing the speakers to direct moisture. Any electrically
powered device can produce dangerous shock hazards when wet or exposed to moisture. Keep speakers
out of extended or intense direct sunlight. The driver’s integrity may be affected and finished surfaces will be
degraded by long-term exposure to intense ultra-violet (UV) light.

6
THIS APPARATUS CONTAINS POTENTIALLY LETHAL VOLTAGES. TO PREVENT ELECTRIC SHOCK OR
HAZARD, DO NOT REMOVE CHASSIS, INPUT MODULE OR AC INPUT COVERS. NO USER SERVICEABLE
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Mounting / Suspending EON® Speakers

EON speakers are designed for portable applications in which the speakers will be stacked directly on the floor,
stage, speaker stands, or a solid, stable platform. When placed on a smooth surface such as polished wood
or linoleum, the speakers may move due to acoustical energy output. Precautions should be taken to assure
that the speaker does not fall off the stage or table on which it is placed. Optional accessory items are available
from JBL Professional and after-market suppliers to facilitate suspension and wall /ceiling mounting of EON
speakers. Only those items recommended by JBL Professional should be used. When using these items, review
all enclosed documentation and carefully follow all instructions and safety precautions.

CAUTION: Suspension of EON® speakers should be done by qualified persons following safe rigging standards
and practices. Unsafe mounting or overhead suspension of any heavy load can result in serious injury and
equipment damage.

CAUTION: When suspending this product carefully follow JBL instructions and local ordinances. Do not attempt
to use unless you have read and understood all instructions including the JBL User’s Guide. Attachment of the
loudspeaker to a supporting structure should be referred to a qualified professional.

Stand Mounting Safety Precautions

EON series full range models include a 36 mm receptacle cup to allow mounting on tripod stands or on a pole
over subwoofers. When using stands or poles, be sure to observe the following precautions:

• EON speakers include a thumb-screw that must be tightened to secure the speaker to the tripod stand. Before
mounting the speaker on the stand, be sure to loosen the screw so that it doesn’t prevent the pole from fully
penetrating the socket.
• Check the stand or pole specification to be certain the device is designed to support the weight of the speaker.
Observe all safety precautions specified by the manufacturer.
• Always verify that the stand (or subwoofer/pole) is placed on a flat, level and stable surface and be sure to fully
extend the legs of tripod type stands. Position the stand so that the legs do not present a trip hazard.
• Route cables so that performers, production crew, and audience will not trip and topple the speakers over.
• Inspect the stand (or pole and associated hardware) before each use and do not use equipment with worn,
damaged or missing parts.
• Do not attempt to place more than one EON series speaker on a stand or pole.
• Always be cautious in windy, outdoor conditions. It may be necessary to place additional weight (i.e. sandbags)
on the base of the stand to improve stability. Avoid attaching banners or similar items to any part of a speaker
system. Such attachments could act as a sail and topple the system.
• Unless you are confident that you can handle the weight of the speaker, ask another person to help you get it
onto the tripod stand or pole.

Hearing Damage, Prolonged Exposure to Excessive SPL

EON series loudspeakers are easily capable of generating sound pressure levels (SPL) sufficient to cause
permanent hearing damage to performers, production crew and audience members. Caution should be taken
to avoid prolonged exposure to SPL in excess of 90 dB.

7
 EON® Series Speakers Declaration Of Conformity

Safety And EMC Compliance Specifications

EN 55103-1:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual
and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1997 Magnetic Field Emissions-Annex A@ 10 cm and 20 cm
EN 55022:2003 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE:
Radiated, Class B Limits; Conducted, Class A
EN 55103-2:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual
and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2: A2:2001 Electrostatic Discharge Immunity (Environment E2-criteria B, 4 kV Contact, 8 kV
Air discharge)
EN 61000-4-3:2003 Radiated, Radio-frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN61000-4-4:2005 Electrical Fast Transient/Burst Immunity (criteria B)
EN 61000-4-5:2001 Surge Immunity (criteria B)
EN 61000-4-6:1996 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (criteria A)
EN 61000-4-11:2004 Voltage Dips, Short Interruptions and Voltage Variation
UL 6500 2nd Edition 1999 Audio/Video and Musical Instruments Apparatus for Household, Commercial,
and Similar General Use

UL Compliance Specifications
UL60065/C22.2 No. E60065:03/IEC 60065 7th Ed.

FCC Compliance Notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
collect the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.

8
Section 3: Quick Start
Congratulations on your purchase of JBL Professional EON® Series loudspeakers! We know you
are anxious to get up and running as fast as possible, which is why you are reading this section.
The following will help you get set up as soon as possible.

Packaging Contents
Your EON315 system should include the following:
1 x EON315 speaker
1 x 10’ (3m) IEC Power Cable
1 x User’s Guide

1. Refer to the Application Examples with EON315 in Section 6.

2. Turn the INPUT control fully counter-clockwise.
3. Set the MIC/LINE switch:
• If a microphone will be connected directly to the INPUT, set the MIC/LINE switch to the MIC position
(depressed). The MIC LED will illuminate when power is turned on.
• If a mixer, CD player, cassette tape, or electronic musical instrument (the “source”) will be connected directly
to the INPUT, set the MIC/LINE switch to the LINE position (disengaged).
4. Set the EQ control to the center position – Flat.
5. Plug the power cable into a properly grounded 3-wire AC power outlet.
6. Plug the XLR cable from the mixer or microphone into the INPUT connector.
7. POWER UP PROCEDURE
The main power switch is located on the input panel on the back of the enclosure. Always ensure that the
speaker system is the last thing you power up, and the first thing to turn off when operating your complete PA
system. If speaker systems are daisy chained together always turn off the last system in the chain first. Power
“on” is indicated by the illumination of the LED on the front of the enclosure and the power “on” LED.
• First, switch on the power to the mixer, audio sources, or musical instruments that are feeding your EON.
• Next, turn on the power switch.
• Reverse this process when shutting down your system.
8. SET VOLUME
• If you are using an audio mixing console, refer to the manufacturer’s instructions to properly set
gain structure.
• Turn up your sources to the level that will be used in performance and talk, sing or play into the system.
•B
 ring the INPUT control up (clockwise) until the desired volume has been reached. If you are using a
microphone, turn the INPUT control up slowly to avoid feedback.
9. CHECK THE LIMIT LED
The LIMIT indicator flashes when the loudspeaker’s on-board amplifiers are approaching maximum output.
Occasional flashes are normal for very loud operation. However, if the LIMIT LED stays illuminated, the sound
may be distorted and it is an indication that more speakers or a lower performance volume may be required for
your specific application.
.

9
 Section 4: About the EON315
Applications
• Live sound reinforcement, speech and vocals, music playback in entertainment, A/V,
and institutional venues - especially when ease of use and portability are important factors.
• Amplification, mixing, and monitoring for electronic musical instruments.
• Everywhere you need to be heard.

Features
• 280 watt Powered Speaker System.
• Light Weight. True portability weighing only 15.9 kg (35 lb)
• Multiple handles for easy transport.
• 15” JBL low-frequency driver.
• 1” throat diameter next generation JBL neodymium compression driver.
• 100 x 60 asymmetrical wave guide for uniform audience coverage.
• Line Level and Direct Microphone Input Capability.
• Selectable Pre-engineered EQ settings.
• Loop thru signal flow for extended system application and easy “daisy-chain” connections.
• Integrated M10 suspension points for easy rigging.
• Multi angle enclosure for main or monitor applications
• Integrated 36 mm pole mount socket with anti-wobble securing screw.
• Efficient Class-D amplifier technology.
• Highly designed composite enclosures for durability, lightweight, acoustic performance.

10
EON315 Specifications
System Type: Self powered 15", two-way, bass-reflex design
Frequency Range (-10 dB): 38 Hz - 20 kHz (EQ in ‘Flat’ position)
Frequency Response (±3 dB): 50 Hz - 18 kHz (EQ in ‘Flat’ position)
Coverage Pattern: 100º x 60º nominal
Directivity Index (DI): 9 dB
Directivity Factor (Q): 8
Crossover Frequency: 1.8 kHz
System Power Rating: 280 W continuous, 560 W peak
LF Power amp: 220 W continuous at driver impedance
HF Power amp: 60 W continuous at driver impedance
Distortion: Less than 0.1% at rated power
Maximum SPL: 127 dB
Limit: Red LED indicates input overload condition
Signal indicators: Signal: Green LED indicates signal present
Mic/Line: Red LED indicator
Mic position: - infinity to +40 dB
Input Gain:
Line position: -infinity to +4 dB (+20 dBu Max signal input)
Input Impedance: 64 K Ohms (balanced), 32 K Ohms (unbalanced)
LF +3 dB Shelving Filter @ 150 Hz
Boost EQ:
HF +2.5 dB Shelving Filter @ 4 kHz
Low Cut Filter: Preset high pass @ 120 Hz
LF Driver: 1 x M115-2 380 mm (15 in)
HF Driver: 1 x JBL 2414H-1 25.4 mm (1 in) polymer diaphragm, neodymium compression driver
Input connector: Balanced XLR / ¼ inch TRS combo jack.
Output connector: Balanced male XLR, +20 dBu (peak) o/p level
XLR Pin Assignments: Pin 2(+), Pin 3(-), Pin 1(GND)
Limiting/Protection: Dynamic Limiter
Enclosure: PP impact copolymer, multi-purpose main & monitor orientation.

Handles: One left/right side, one on top

36 mm pole socket with stabilizing screw, 4 x M10 suspension points,
Suspension / Mounting:
1 x M10 pull-back point.
Grille: Powder coated perforated steel with acoustically transparent black screen backing.
AC input 120 – 240 v, 50/60 Hz
Dimensions (H x W x D): 685 x 438 x 366 mm ( 27 x 17.3 x 14.4 in)
Net Weight: 15.9 kg (35 lb)

Block Diagram

OUT

INPUT LIMIT

HPF HF
LEVEL EQ
LINE
MIC BOOST
LPF LF
FLAT
CUT
MIC

SIGNAL

11
Back Panel

12
Back Panel

13
Back Panel

14
Section 5: Loudspeaker Placement and Suspension

The following guidelines will help you achieve optimum sound wherever you use your EON® loudspeakers:
Raise the speakers as high as possible.
For best results try to get the high frequency horn at least 2 to 4 feet above the heads of the audience. If the
speakers are too low, the people in the back of the audience will not receive the best quality sound.

Place the speakers between the microphones and the audience.

Feedback occurs when the microphones pick up sound from the speakers and “feed” the sound back through
the sound system. If space is limited, point the speakers away from the microphones to reduce feedback.

Locate the speakers away from turntables.

Low-frequency feedback occurs when the output of the speaker is picked up by the tone arm of the turntable
and is re-amplified. A heavy, solid turntable base and shock mounting can also reduce this type of feedback in
DJ applications.

Use more speakers in large or highly reverberant spaces.

Spreading speakers throughout these spaces will produce much better sound than trying to compensate with
loudness level or equalization. For very long distances, the use of another set of speakers with time delay is
recommended.

Stand speakers upright for PA - Tilt the speakers back on the side for stage monitoring. Upright stance
provides even coverage over a wide area. EON speakers are also designed with two slanted positions for
stage monitoring applications.

15
 Using the suspension points
CAUTION: Suspension of EON® speakers should be done by qualified persons following safe rigging standards
and practices. Unsafe mounting or overhead suspension of any heavy load can result in serious injury and
equipment damage.

CAUTION: When suspending this product carefully follow JBL instructions and local ordinances. Do not attempt
to use unless you have read and understood all instructions including the JBL User’s Guide. Attachment of the
loudspeaker to supporting structure should be referred to a qualified professional.

CAUTION: Do not suspend speaker from pull-back point.

Before suspending the system, inspect all components involved for cracks, deformations, corrosion and/or
missing or damaged parts that could reduce strength and safety of the installation.

1. Remove suspension point caps

2. Insert load rated shoulder eyebolt with spacer and tighten appropriately

Never suspend more than one EON system from its suspension points.

16
Section 6: Application Examples EON515
Simple PA Using Built-In Mixer

Using the Mix/Loop function

17
 Section 6: Application Examples EON510
Small PA Using External Mixer

18
Section 6: Application Examples EON510 - EON518S
Simple PA Using External Mixer and Subwoofer

19
 Section 6: Application Examples EON315 - EON510 - EON518S
Simple PA Using Built-In Mixer And Adding More Power

Using the Mix/Loop function

20
Section 6: Application Examples EON305 - EON518S
PA Using Powered Mixer And Powered Subwoofers

21
 Section 6: Application Examples EON305 - EON515
PA Using Powered Mixer And Powered Monitors

22
Section 6: Application Examples EON315 - EON510 - EON515
Daisy-Chaining a PA System

Using the Mix/Loop function

23
 Section 6: Application Examples EON510 - EON515
PA System With Powered Mains and Floor Monitors
Gigging with the built-in mixers only

Using the Mix/Loop function

24
Section 7: Connection Types
There are two basic types of audio system interconnections for audio signals: Balanced and Unbalanced.
Your EON® can accept either type of input.

Balanced Lines
In audio, a balanced line is a three-conductor system in which the two signal wires carry an equal, but
opposite voltage with respect to the ground wire. The ground wire acts only as a shield and does not carry
any audio signal current. Outside interference (such as RFI - Radio Frequency Interference) is either
shielded from the internal signal conductor, or if it gets into the cable is cancelled out by the opposite signals
at the receiving end. Balanced connections are preferred for any longer cable runs.

Unbalanced Lines
Unbalanced cable is a two-wire system where the shield (ground wire) acts as one of the current carrying
signal conductors. The center conductor enclosed by the shield is commonly known as the “hot” conductor.
Unbalanced audio cables do not reject noise as well as balanced lines.

Unbalanced lines are typical in home hi-fi type systems and on the outputs of electronic musical
instruments. These work well if the distance between the components is short, the signal level is
relatively high and all of the electronics used in the system are plugged into the same AC service.

Unbalanced Sources to EON Powered Loudspeakers

If you need to connect your EON speakers to an unbalanced source you have two options:
• Use the LINE 1 and LINE 2 connectors. These inputs are balanced but will accept
unbalanced inputs without the need for any special adapters.
• Use an adapter or special cable

Cables and Connectors

Speakon® is a registered trademark of Neutrik AG.

25
 Cables and Connectors (continued)

26
Section 8: Trouble Shooting
Symptom Likely Cause What to do
Speaker not connected
No sound Verify that speaker is connected and that the circuit is on
to active AC power
Power not switched on Switch on power and verify that power LED is on

No sound, speaker is connected Speaker power cable is faulty • Re-seat the power cable at both ends.
to working AC power but won’t or improperly connected. • Substitute a known-good power cable
come on. Blown fuse • Check fuse and replace with same type “spare fuse in holder”.

Signal source • Check VU meters on the source mixer

(mixer, instrument, etc.) • Verify that the tape or CD is playing.
is not sending. • Use headphones to verify that the instrument is actually
No sound. Speaker comes on. sending an audio signal

• Disconnect and re-seat signal cables.

Faulty cables and connections
• Replace suspected cable with a known-good cable

No sound with microphone The EON does not supply phantom power. Switch to a dynamic
Microphone requires
connected directly to the microphone, use a battery powered microphone (if possible),
phantom power
MIC/ LINE input. use an external phantom power supply for condenser type microphones.

Signal sounds distorted and very Excessive input signal, trying • Reduce the output level of the source.
loud, LIMIT light is lit most of the to exceed the capabilities of • Turn down the level controls on the speaker.
time. the speakers • Use additional EON speakers.

Review the Owner’s Manual for your mixer and adjust controls as needed.
Signal sounds distorted even at • Input sensitivity (gain)
Mixer or other source
moderate volumes, LIMIT light • Channel faders
is overdriven
is not lit. • Master faders Once this is done, review the instructions in the Quick Start
section of this guide.
• Make sure that the MIC/LINE switch is in the LINE (disengaged) position.
• Reduce the level settings at speaker. Review the Owner’s Manual for
Lots of hiss in the sound,
your mixer and adjust controls as needed.
the mixer controls are at Improper gain structure
• Input sensitivity (gain)
very low settings.
• Channel faders
• Master faders
Disconnect the devices that are connected to your speaker one at a time. If
Noise or hiss heard at output. Noisy source device the noise goes away, the problem is with the source or the
connecting cable.
Improper A/C ground or
Disconnect or mute channels one at a time to isolate the problem. Refer to
Hum or Buzz that increases or faulty equipment connected
the owner’s manual of the faulty equipment for troubleshooting help.
decreases when the mixer level to mixer input
controls are moved. Faulty cable between source
Substitute a known-good cable for the suspected faulty cable.
equipment and mixer

Improper A/C grounding, ground • ‘Lift’ the audio ground by using an XLR/F to XLR/M adapter on one end.
loops • Re-route audio cables away from AC power and lighting cables.

• Use the balanced outputs (if available) of your mixer or source equipment
Hum or Buzz Excessively long unbalanced to drive your EON speakers.
cable run • Use a “DI” (direct injection) box to convert your unbalanced equipment
output to a balanced output.
Reduce the INPUT level controls and increase the output level of your
Improper system gain structure
source devices.
The inputs from INPUT 1 and
MIX/LOOP SWITCH
INPUT 2 aren’t coming out of the Set the MIX/LOOP SWITCH to the MIX position (depressed).
set improperly
OUT connector

The speaker connected to the OUT

connector goes up in volume when MIX/LOOP SWITCH
Disengage the MIX/LOOP OUT switch, Set to LOOP.
I adjust the INPUT 3 control on the set improperly
first speaker.
Microphones are pointed into
Move the speakers so they do not point at the microphone’s pickup pattern.
the speakers
Equalizer settings Locate the feedback frequency and reduce it using the mixer EQ or an
Speakers feed back and howl
are incorrect external equalizer.
when the microphone volume is
turned up
Reduce the gain at the mixer and move the microphone closer
Excessive gain
to the sound source.

27
 Section 9: Contact Information

Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329

Shipping Address:
JBL Professional
8500 Balboa Blvd., Dock 15
Northridge, CA 91329
(Do not return product to this address without first obtaining prior authorization from JBL)

Customer Service:
Monday through Friday
8:00am -5:00pm
Pacific Coast Time in the U.S.A.
(800) 8JBLPRO (800.852.5776)
www.jblproservice.com

On The World Wide Web:

www.jblpro.com
Professional Contacts, Outside the USA:
Contact the JBL Professional Distributor in your area. A complete list of JBL Professional international
distributors is provided at our U.S.A. website: www.jblpro.com

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Section 10: Warranty Information

The JBL Limited Warranty on professional loudspeaker products (except for enclosures) remains in effect for
five years from the date of the first consumer purchase. JBL amplifiers are warranted for three years from the
date of original purchase. Enclosures and all other JBL products are warranted for two years from the date of
original purchase.

Who Is Protected By This Warranty?

Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product
has been purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply to JBL
products purchased elsewhere except for purchases by military outlets. Other purchasers should contact the
local JBL distributor for warranty information.); and B.) The original dated bill of sale is presented whenever
warranty service is required.

What Does The JBL Warranty Cover?

Except as specified below, your JBL Warranty covers all defects in material and workmanship. The following
are not covered: Damage caused by accident, misuse, abuse, product modification or neglect; damage
occurring during shipment; damage resulting from failure to follow instructions contained in your Instruction
Manual; damage resulting from the performance of repairs by someone not authorized by JBL; claims based
upon any misrepresentations by the seller; any JBL product on which the serial number has been defaced,
modified or removed.

Who Pays For What?

JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save
the original shipping cartons because a charge will be made if replacement cartons are requested. Payment of
shipping charges is discussed in the next section of this warranty.

How To Obtain Warranty Performance

If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service
Department), 8500 Balboa Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8411). We may
direct you to an authorized JBL Service Agency or ask you to send your unit to the factory for repair. Either way,
you’ll need to present the original bill of sale to establish the date of purchase. Please do not ship your JBL
product to the factory without prior authorization. If transportation of your JBL product presents any unusual
difficulties, please advise us and we may make special arrangements with you. Otherwise, you are responsible
for transporting your product for repair or arranging for its transportation and for payment of any initial shipping
charges. However, we will pay the return shipping charges if repairs are covered by the warranty.

Limitation of Implied Warranties

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.

EXCLUSION OF CERTAIN DAMAGES

JBL’S LIABILITY IS LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY DEFECTIVE
PRODUCT AND SHALL NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT
ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.

JBL Professional
8500 Balboa Boulevard
Northridge, CA 91329 USA

7/2008 Visit us online at www.jblpro.com

EON® and Differential Drive® are registered trademarks of JBL/Harman.

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Part Number: 440940-001