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    Pawan_CV_AM (1)

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    Pawan_CV_AM (1)

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    shahnawazkhan1271994
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    2 views1 page

    Pawan_CV_AM (1)

    Uploaded by

    shahnawazkhan1271994

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    © All Rights Reserved
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    Pawan Kumar

    Dwarka, Delhi | (+91 ) 8527574068 | pa1kmr95@gmail.com | www.linkedin.com/in/pa1kmr95

    Program Manager with 8 years of experience in data analytics, business intelligence, and cross-functional team management. Proven
    ability to drive data-driven decision-making, optimize business processes, and in Data Analytics & Science, having proficiency in Presto, Hive,
    Python, SQL, advanced statistics, ML and Project Management.

    Experience
    Program manager Strategy & Growth
    OYO, Gurgaon Aug/2022-Present
    • Stakeholder Collaboration & Business Question Framing- Partnered with marketing and cross-functional stakeholders to frame critical business
    questions, aligning data analysis with business objectives. Took initiatives impacting marketing strategies, achieving a 20% boost in reservations.
    • Data Analysis & Storytelling-Conducted in-depth data trend analysis, translating complex unstructured data set into clear, actionable storylines.
    • Reporting Automation & Visualization- Led the automation of recurring reports and developed interactive dashboards using Power BI, streamlining
    analytics reporting like MAU, DAU and revenue. Also reducing RCA delivery time by 50%.
    • Predictive Analytics - Created an advanced predictive model for inventory occupancy and upcoming contract expiry alert that increased revenue by
    12% and decreases the annual churn rate by 15%.
    • Regression and Machine Learning-Implemented a logistic regression model to for ticket identification on Homeowner support sorting into L1 and L2
    categories, getting L1 solved from India reducing overhead cost of 60% resources of Europe location.

    Assistant Manager Analytics


    Policy Bazaar, Gurgaon Oct/21- Aug/2022
    • Automated Reporting & Metrics Evolution- Led a team of analysts in the design and development of comprehensive business and operational
    dashboards to enhance decision-making, ensuring timely, recurring reporting for marketing insights.
    • Advanced Data Analytics & Segmentation - Performed in-depth sales data analysis, applied analytic techniques including segmentation, regression,
    and forecasting to uncover trends within datasets driving key business strategies and customer targeting, achieving uptick of 85% in achievement.
    • Project Leadership-Developed an efficient automated workflows for data collection which streamlined reporting tasks, saving approximately 20
    hours per month while ensuring real-time updates on critical business insights for both operational strategies.

    Business Analyst
    Revv Self Drive Cars, Gurgaon June/19- Oct/2021
    • Operational Efficiency & Process Optimization- Identified the core issues and upgraded the Revv sales support center, increasing operational
    efficiency by 30% through process optimization and tech integration.
    • Price Modelling-Refined a pricing model based on competitor analysis, resulting in a 15% revenue increase month-over-month (MoM).
    • Marketing Strategies-Enhanced the revenue team's targeting strategy by introducing a data driven approach for marketing and campaigns,
    resulting in a 5% conversion increase.
    • Strategic Data Insights- Reduced operational costs by 12% by identifying operational gaps and eliminating redundancies. Implemented a customer
    feedback system to identify product bugs, reducing customer service call volume by 15%.

    Business Analyst
    Eshopbox Ecommerce Private Limited, Gurgaon Mar/17- May/2019
    • Prodcut Owner-Manage development and implementation of SaaS post-order customer experience for Ecommerce, boosting customer satisfaction
    by 30%.
    • Analysis and Reporting-Improved inventory forecasting accuracy by 25% through data visualization and optimization tools.
    • Driving Impact-Reduced shipment returns rates by 10% using advanced notification systems and effective NDR management.

    Education Courses And Certifications


    Post Graduate Diploma in International Business 2025 Foundation in Statistics and Data Science - IIT Madras
    Indian Institute of Foreign Trade Completed a foundation course in statistics from IIT Madras
    Certified with Python and Data Fundamentals - IBM
    Bachelor of Technology in Electronics and Communication 2016 Focused on advanced statistical analysis and predictive modeling
    Delhi Technological University (DTU) techniques using python.

    Skills
    • Program Management & Intelligence: SDLC, MS Project, Stakeholder Management, Power BI, Tableau, Google Data Studio, Google Analytics
    • Statistical Analysis & Mathematics: Hypothesis Testing, A/B Testing, ANOVA, Chi-square tests, Microsoft SQL Server, Excel, Statistical Modeling,
    Regression, Machine Learning, NLP, Segmentation, Regression, Forecasting, Trend Analysis
    • Programming & Tools: Python, Tableau, Power BI, Matplotlib, Hadoop, Spark, Hive, Apache Kafka, SQL, Alteryx
    • Data Engineering: NoSQL, PostgreSQL, MySQL, Google Cloud Platform, Hadoop, Presto, Hive

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