SUDHANSHU JAIN

D-113, Govindpuram, Ghaziabad -201013

Mobile: 9818185537, 8920431042
E-Mail: jainsgzb@gmail.com, sjain14031966@gmail.com

MANAGEMENT CONSULTANT
QUALITY ASSURANCE / BUSINESS EXCELLENCE / TRAINING
Senior consultant with a proven track record in driving business-process
improvements for various industries in the Automobile, Consumer Electronics,
Consumer durables Process industries, Chemical industry, Glass industry, Steel
industry and Fiber cement segments.

SUMMARY
A result-oriented professional with 38+ years of progressive, multicultural & cross-functional experience and a
proven record of significant, successful contributions in quality assurance management, project management,
process improvement, business processes analysis/evaluation, business process reengineering, testing lab
management, product development, supplier development management, customer support, and various
management systems (QMS, LMS, IATF, IRMS, EMS, OHSMS, EnMS, FSMS, SA 8000) & standards,
Training and developments, and systems in a wide range of organisations that previously had no standards or
programs in place.

AREAS OF EXPERTISE
 Quality Assurance Management  Business Process Reengineering
 Continuous Improvement, TPM Implementation  Organisational Process Facilitation
 Organisational Change Management  Negotiation Skill
 Corrective/Preventive Action  Supplier and Contract Management
 Organisational Training  Supplier Development /Continuous Improvement
 Certified Black Belt  Customer Support
 Certified CRM Associate  Team Building and Reward Recognition
 Six Sigma projects  System auditor for QMS/EMS/OHSMS/EnMS
 Business Process Mapping  Safety/Regulatory Compliance
 MIS development  Test & calibration lab NABL certification
 Project Management  MR function for all management systems
 Auditor for LMS, SA8000, IATF, EnMS, FSMS  LA for QMS, EMS, OHSMS
 5S, Quality Circle, KAIZEN implementation  Safety Audit
 Customer strategy and quality plan designing  Trainer for management systems/ processes
 ISO 9001, ISO 14001, ISO 45001, ISO 50001, IATF16949, SA 8000, ISO 17025, ISO 22000, ISO 46001, ISO 37001,
ISO 20400, ISO 22163 Certification Support Management.

PROFESSIONAL EXPERIENCE

Senior Advisor, Management System Promoters, Ghaziabad & POYESHA Business Solution Pvt
Limited since Aug’2023 onwards
Responsible for Designing, Developing and Implementing support for the Quality programme, Process control,
Waste reduction, Customer Delight support, Zero customer complaints, Zero defect system, Supervisory
Development Programme, and Management Systems (ISO & other standards) developments & implementation
support, Innovation management support e.g. 5S, Quality Circle, KAIZEN, Ideas/Suggestion scheme, Inventory
management, Supplier development support, Business Objective development and review management etc.
DGM - QA, Arjas Modern Steel Pvt Ltd, Punjab Apr’2021 to Jul’ 2023
Responsible for Innovation & Management System processes, other than the routine QA function, reporting to
the Director of Operation/COO
 Establish QMS for ISO 9001 and IATF 16949 and get certified from DNV.
 Design, Develop and Establish a Lab Management System per ISO 17025 for internal Testing Lab for
Alloy Steel Testing and accredited by NABL.
 Design, Develop and Implement EMS & OHSMS as per ISO 14001 & ISO 45001 respectively and get
certified from BVCI.
 Sudhanshu Jain ~ Page Two

 Inhouse training on QMS, EMS, OHSMS, SPC, Core Tools (FMEA, MSA, Control Plan, APQP &
PPAP), LMS, Personnel and behavioural Safety, Environmental protection & prevention, Quality Circle,
KAIZEN, 7 QC Tools / QC Stories.
 As MR, responsible for maintenance of all implemented Management systems, internal auditing for
Process, Product & System, Management review meetings and follow-up.
 Facilitation for rejection analysis and improvement plans through a Corrective action loop.
 Training & development for blue-collar personnel for routine management and certification for personnel
in key/critical processes.
 Driving the implementation of MSA, Skill mapping and development, and Inspector certification.
 Facilitation in development of PPAP, SPC, Calibration process, PFD, PFMEA, Control Plans etc.
 Coordinator for Supplier Development Program, including supplier training and auditing.
 BIS certification of products
 Product inspection under IBR 50.
 Facilitation for Statutory and Regulatory compliance monitoring programme.
 Initiated Small Group Activities (SGA e.g. Quality Circle,5S, KAIZEN, Idea., QC Stories) and
implemented Quality Circles (05 nos.), Ideas (Suggestion scheme with implementation) including
POKAYOKE, 1&2 S of 5S program. Participated in the KAIZEN competition organized by CII and
won Gold and Silver Awards for all four teams.
 Driving Safety & Environment programs for continual improvement of safe work practices.
 Facilitation of KPI development and management approval process for all processes.
 Coordinating all management reviews (Monthly performance, communication, Safety & Environmental,
Cost, COPQ, etc.
 Setup of Inhouse calibration lab
 Close working with integration consultant Alvarez & Marshal for integration of management processes
at the acquisition plant “Arjas Modern Steel Private Limited” with Arjas Steel Private Limited.

Senior Associate, PBS Pvt Ltd – Delhi, May 2016 to March 2021
 Trainer for QMS, EMS, OHSAS, Social Accountability, LMS, EnMS, FSMS, SPC, RCA, TPM etc.
 Consultation and handholding for Quality improvement projects and TPM implementation at customer
sites
 Design, development and implementation of various management system
 So far successfully implemented at more than 125 clients in PAN INDIA.

Head Quality & Business Excellence, EVEREST INDUSTRIES LIMITED, Aug 2013~Mar 2016
 Develop, implement and get certified QMS & EMS at various plants. Acting MR.
 Customer requirements were mapped and quality plans were updated accordingly for each product as a
result quality jerks were minimized and achieved a higher customer satisfaction level.
 Handled and developed a team of 78 engineers and quality inspectors/ field inspectors.
 Received an Award for excellence from MD & ED for a reduction in complaint lead time.
 Initiated & finalized raw material specifications, including test methods & acceptance criteria and agreed
with all suppliers for the desired quality level. All specs have been incorporated in the PO copy in ERP.
As a result, Raw material lot rejection has reduced from 57% to <2% in Six months
 Develop & implemented Operator training, certification & recertification for improving R&R of
inspectors & machine setter.100% achievement.
 Reduced Customer complaints redressal (from complaint registered by the Marketing team to claim
settlement with the customer) time from 135 days average in 2014 to 14 days in 2016.
 Chronic problems of size variation, Diagonality and short quantity in packing have been eliminated from
the market successfully using Quality Circle and Quality tools.
 In-house calibration system developed and implemented to ensure the capabilities of measuring
equipment.
 Initiated & established an Internal Audit system for processes and products to ensure the compliance of
standards.
 Maintaining Product approvals & certifications from BIS and SABS (South Africa Body of
Standardization)
 Successfully launched Quality Circles with a fusion of 8D methodology. Five projects have been taken
on customer issues and completed.
 Designed and implemented Sampling Inspection procedure for final products at various stages of the
finishing process to improve the Average outgoing quality level.
 Sudhanshu Jain ~ Page Three

 Implementing the concept of fool-proofing to eliminate 6 critical problems.

 The packing and stuffing process was redefined to eliminate the transit breakage in the export market.

Head Quality, SAMTEL MACHINES & PROJECTS LIMITED, Sep 2010 ~ Jun 2013
 Reporting to CEO and responsible for overall Quality (Supplier development management, project
quality agreement and final product approval with client) functions for Samtel Machines units at
Ghaziabad and Bangalore.
 Developed, implemented & get a certified Quality Management System at the plant and acted as MR.
 Implemented Quality plan designing system and successfully achieved each project's First Time Right
and Timely Delivery (FTRTD)
 Designing Quality Systems as per client’s requirements. System designed and implemented for Nuclear
Power projects for NPCIL, DAE and ECL France.
 Achieved ISO 9001:2008 certification in 2.5 Months.
 Received 3 times awards for excellence from CMD

TPM COORDINATOR, SAMTEL COLOR LIMITED, Jul 2008 ~ Sep 2010

 Certified Change Agent (CCA) for TPM implementation at the plant
 Training facilitator for E&T on TPM modules developed, coordinator with CII
 Internal reviewer for the Development and implementation of modules.
 Developing and submission of management MIS and managing top management reviews for TPM
progress.
 Implementation coordination and successful completeness of the implementation plan as developed with
key agencies.
 Audit coordinator for regular review and audit by CII and managing closure of raised open points/OFI.

Manager Quality, SAMTEL COLOR LIMITED, Sep 2004 ~ Jun 2008

 Heading customer support functions (from product development inputs to product approval and after-
sale support) with a team of 19 engineers. Customer owner (Single Window Concept) for LG and
Samsung. Resolved all chronic issues to increase the sales in LG by 30 folds.
 Develop and implement the system for RoHS & REACH compliance for European customers/export
of products.
 Product approval process management with UL, VDE, CCC & CSA.
 Coordination with R&D for customer requirement inclusion or new variant development.
 Six Sigma projects with LG for reduction of field failure successfully completed (5000 PPM to 347
PPM)
 Received Preferred vendor award from LG for consecutive 3 years in the CPT segment.
 Handled customer audits (Preferably LG & Samsung) at plant.
 Received 5 times awards for excellence from CMD
 Customer education on product and its interaction with customer devices/ parts.

Supervisor ~ Assistant Manager (Quality, Production, Engineering, Maintenance,

Marketing, Purchase), SAMTEL INDIA LIMITED, SAMTEL ELECTRON DEVICES & SAMTEL
COLOR LIMITED From Nov 1988 ~ Aug 2004.
Supervisor Quality System and PDI, GRAUBRAKES LIMITED, FARIDABAD, Aug 86~Nov 88.
Supervisor Quality Assurance, TRACKPARTS of INDIA LIMITED, KANPUR, Aug 85~Aug 86.

PROJECTS COMPLETED

 Completed 06 black belt projects in SAMTEL to achieve 170 lacs saving in components/parts
indigenization.
 Training imparted to yellow belt and green belt members and facilitated 15 projects.
 TDR project with LG to improve the life of the product.
 Second position in Quality circles presentation in NCQC Hyderabad chapter.
 Sudhanshu Jain ~ Page Four

EDUCATION, TRAINING and CERTIFICATION

EDUCATION
 B. Tech. Industrial Engineering (Specialization TQM) PTU 2009
 Diploma in Mechanical Engineering UPTU 1985

TRAINING
 Black Belt training Dr. R Chelapathi 2001
 Leadership, MBTI, TOT, AMT Dr. Somnath
 BLHP form ISABS
 TMP Methodology CII 2008

CERTIFICATION

 Metrology ATI, Kanpur 1986

 CRM Amity University 2009
 LA QMS, EMS & OHSMS CII, TUV, BSI
 IA LMS, EnMS, FMSM BIS, NIST, BSI
 Black Belt Master V-Skills

IT SKILLS

 Worked with MS Office, Windows XP, QI Analyst, Lotus Notes, Minitab & SAP.

KEY CUSTOMERS

PRESTIGIOUS CLIENTELE - My association with

Everest Industries Limited Supreme Industries, MP, WB & Odisha

Surya Roshni Ltd, Malanpur TI Industries, Bawal
Havells Ltd, Haridwar & Delhi Munjal Auto Industries Limited, Haridwar
METSO Industries, Alwar Grasim Industries, Nagda
JK Tyres Industries Limited, All Plants + HO Cavendish Industries Limited, Laksar (JK Tyre)
BPCL refinery, Mumbai BPCL Depots/ refilling plants West/ East Zone
NACHI Technology, Neemrana Sanjo Forge India (P) Ltd, Neemrana (IATF)
Bharat Oman Refineries Limited, Bina RPSC (P) Ltd, Bhiwadi
LAVA International Limited, Noida NHPC, Kargil (Hydro Power Plant & Hospital)
Modern Steel Limited, Mandi Govindgarh Rawat Bhata Nuclear Power Plant, Kota
Radimage Healthcare India Pvt Ltd, Noida DCM Shriram Fertilizers, Kota
Continental Carbon India Limited, Ghaziabad Bharat Seats Limited, Manesar
Samsung India Limited, Noida Dominos, Delhi
Acsen Hyveg Private Limited (Hary & Karn) Birla Cables Limited, Rewa
Vindhya Tele links Limited (VTL), Rewa Arjas Modern Steel (P) Ltd, Mandi Gobindgarh
SVS Life Safety, Delhi Daulatram Engineering Services Pvt Ltd, Bhopal
Munjal Auto Industries Limited, Dharuhera, Bawal, Waghodia and HO- Gurugram and many more.