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    Zainab_Ibrahim_Resume_15-08-2023-00-46-24

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    osama.m.elshenawey
    Zainab Ibrahim is an experienced Account Manager currently working at Elegant Company since July 2023, with a strong background in customer relations and sales. She has previously held positions at Mega Trust and Wedding Halls, where she excelled in account management, negotiation, and customer service. Zainab is skilled in various technical and soft skills, including ERP systems, digital marketing, and effective communication.

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    Zainab_Ibrahim_Resume_15-08-2023-00-46-24

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    osama.m.elshenawey
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    Zainab Ibrahim is an experienced Account Manager currently working at Elegant Company since July 2023, with a strong background in customer relations and sales. She has previously held positions at Mega Trust and Wedding Halls, where she excelled in account management, negotiation, and customer service. Zainab is skilled in various technical and soft skills, including ERP systems, digital marketing, and effective communication.

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    Zainab Ibrahim is an experienced Account Manager currently working at Elegant Company since July 2023, with a strong background in customer relations and sales. She has previously held positions at Mega Trust and Wedding Halls, where she excelled in account management, negotiation, and customer service. Zainab is skilled in various technical and soft skills, including ERP systems, digital marketing, and effective communication.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1 views1 page

    Zainab_Ibrahim_Resume_15-08-2023-00-46-24

    Uploaded by

    osama.m.elshenawey
    Zainab Ibrahim is an experienced Account Manager currently working at Elegant Company since July 2023, with a strong background in customer relations and sales. She has previously held positions at Mega Trust and Wedding Halls, where she excelled in account management, negotiation, and customer service. Zainab is skilled in various technical and soft skills, including ERP systems, digital marketing, and effective communication.

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    Zainab Ibrahim PROFESSIONAL EXPERIENCE

    Elegant Company
    Account Manger Account Manger
    July 2023 – present | Alexandria, Egypt
    serve as the liaison between companies and their
    customers. It is an account manager's responsibility
    to address customers' needs and concerns as quickly
    and effectively as possible to develop and maintain
    strong relationships.

    Mega Trust
    Account Manger
    January 2022 – July 2023 | Alexandria, Egypt
    •PR on different apps such as an sanad app that
    +2 01550703799 zinabibrhim1999@gmail.com efficiently and equitably distributed social
    resources using innovative technology.
    Alexandria,Egypt zainab-ebrahem Telesales on different app such as Tasked in ,my
    •

    role was Contacting potential or existing customers


    to inform them about a product or service using
    PERSONAL SUMMARY scripts. Answering questions about products or the
    company. Asking questions to understand customer
    requirements and close sales
    A skilled PR/ Account Manager with a proven track Account Manger
    record of exceeding sales targets and building strong,
    Serve as the lead point of contact for all customer
    long-lasting client relationships. Skilled in identifying
    •

    account management matters.


    client needs, developing customized solutions, and
    delivering exceptional customer service. Adept at Build and maintain strong, long-lasting client
    •

    managing diverse portfolios, maximizing revenue, relationships.


    and driving business growth. Strong communication Negotiate contracts and close agreements to
    •

    and negotiation skills combined with a strategic maximize profits.


    approach to achieve mutual success.
    Wedding Halls
    with a demonstrated history of working in events
    services industry , sales , account managing ,
    Sales Manger
    software industry and ERP ,seeking an opportunity October 2018 – December 2021 | Alexandria, Egypt
    where I can develop my skills and gain experience in Negotiate with clients using creative menu
    the field of Account Manger in a well establish presentations and event proposals, to achieve both
    Company where my skills and knowledge Can be maximum fulfillment of contractual responsibilities
    utilized and developed and can add value to the while satisfying client needs.
    company.
    TECHNICAL SKILLS
    EDUCATION
    ERP
    Alexandria University adept at implementing and managing enterprise
    The Faculty of Law resource planning systems.

    Markiting and Account Mangement


    SOFT SKILLS Efficiently skilled in marketing and account
    management, client relationship management,and
    Communication Skills
    •
    reporting to enhance customer satisfaction.
    Customer Relationship Management (CRM)
    Digital Marketing
    •

    Negotiation
    •

    Cold Calling
    •
    Skilled in social media marketing,email marketing,
    Team Work
    •
    content creation and data analytics.
    Emotional intellect
    •

    Microsoft Office
    Forward Thinking
    •

    Advanced proficiency in(Word, Excel, PowerPoint)for


    Cold Calling
    •

    documentation, data analysis, presentation creation.


    Timely communication
    •

    Customer Service
    LANGUAGES Business-to-business (B2B)
    Understanding the customer's business needs and
    Arabic
    •

    technical requirements for products/services


    Native Language
    Articulating technical specifications and
    •

    capabilities of your offerings


    English
    Professional Working Proficiency Providing technical support during pre-sales and
    •

    post-sales

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