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Commuter Benefit Plan FAQs: General

(1) What is a Commuter Benefit Plan (CBP)?


A CBP allows an employee to set aside payroll deductions taken on a tax-free basis in separate CBP Accounts to pay
for qualified workplace mass transit and parking expenses. Participants will save on federal taxes, state taxes (in most
states) and FICA.

(2) Are highway tolls, commuting mileage, taxicab fares and fuel eligible workplace commuting expenses?
No. Only qualified workplace mass transit and parking expenses are eligible.

(3) Can I use my CBP Account to pay for business or personal travel expenses?
No. Only qualified expenses for workplace mass transit and parking are eligible.

(4) Can money in a Parking Account be used for mass transit expenses and vice versa?
No. Money directed to one type of account can be used only for expenses relating to that account. This is true even if
all the money in one account is not used and the other account runs short.

(5) What happens if I do not use all the money deposited into my CBP Account in a given plan month?
Excess balances at the end of a plan month will be carried over to the subsequent plan month as long as you continue to
be eligible to participate. You may adjust your monthly plan election(s) to avoid having an excess balance in a CBP
Account.

(6) Who is responsible for determining eligibility of expenses?


Eligibility of expenses is dictated by the IRS and those guidelines are used by Benefit Resource, Inc. The services of
an attorney are utilized if an additional opinion is needed or research is required to clarify the eligibility of an expense.

(7) Can I stop contributing to a CBP Account?


You can elect to stop contributing to your CBP Account (that is, to make a $0 election). If you are still eligible to
participate, your account balance will continue to be available for use until funds are exhausted or your account is
closed.

(8) What happens if I close my account?


Once an account is closed, it can no longer be used. Details regarding any remaining funds are outlined in your Plan
Specifications.

(9) Once an election is made, can I change it?


Certain situations can arise which allow you to change an election. These situations include:
a. Change in work schedule
b. Change in residence or worksite
c. Change in monthly workplace commuting expenses

(10) Since I do not pay Social Security taxes on the money put into these accounts, will my Social Security benefits
be lower when I receive them?
If you contribute over a long period of time, your contributions to a CBP Account will reduce your Social Security
benefit by a minimal amount. However, the tax savings with a CBP Account should more than offset the slight
reduction in Social Security benefits in future years.

(11) Am I required to include any special reporting on my tax return (1040 Form) regarding contributions to the
CBP?
Information about a CBP Account does not need to be reported for income tax purposes. The total earnings reported on
your W-2 form will exclude any tax-free CBP payroll deductions.

Rev. 10/2015
UltiPro ESS Commuter Life Event
The images below are examples and may be different from the options available to you.

UltiPro – Sign In
UltiPro Log In
Website: https://infosync.ultipro.com
Login Username: Last Name + 1st Initial of 1st Name + Last 4 of SSN
Initial Password: 8‐digit birthdate (MMDDYYYY)
Employee will have to change password and setup challenge questions during 1st login
Change Password: Click on Preferences (upper right, dropdown option by employee name)
Click on Change Password and follow the directions.
Forgot Password: Click on Forgot Password on log‐in screen and follow the directions.
Still can’t Login? Contact InfoSync’s Ulti Support ulti.support@issvc.com or 1‐855‐285‐1198
(InfoSync Ulti Support hours are Monday – Friday, 8:00 AM – 5:00 PM Central Time)

ESS – Life Events for Commuter


Life Events allow employees to enroll in or update benefits outside of Open Enrollment – if the employee qualifies for
the Life Event. Qualifying events that allow employees to enroll in or update benefits include, but are not limited to the
reasons below. Questions regarding eligibility to enroll in or update benefits should be directed to your Benefits
Department.
Examples of Commuter Life Events
Commuter Benefits Commuter/Parking
Additional LE
New Hire Marriage / Divorce Spouse gains coverage
Rehire Birth / Adoption Spouse loses coverage
Newly Eligible Dependent over 26 Change to Medicaid
Promotion Death Change to Medicare

InfoSync Services, LLC ESS Life Events

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Start your Life Event in UltiPro by going to the Menu and selecting Myself > Life Events.

The Life Event screen will have one or more hyperlinks similar to the Life Event shown below. The Life Event description
should provide direction on which Life Event to choose. Select the Commuter Life Event description hyperlink. If there
are any questions, contact your Benefits Department.

A new window will open – similar to the image below ‐ with a Life Event welcome message.

All Life Events require an Event Date (‘When did this happen?’). This Life Event requires that the employee verify the
date defaulting with current date for the qualifying event or change from default.

Make a selection on each benefit page – either to decline or select a benefit. Review your selections on the “Confirm
Your Elections or Changes” page, confirm there are no error messages, and click Submit. Print a copy for your records.

InfoSync Services, LLC ESS Life Events

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If you have questions about the benefits or the open enrollment, contact your benefits department or the contact
provided by your benefits department.

Please note: InfoSync’s Ulti Support can only help with signing into UltiPro.
InfoSync’s Ulti Support cannot help with questions about benefits or Life Events.

InfoSync Services, LLC ESS Life Events

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