TS detector XP00-RFU.840.02.05.02

Detector
Troubleshooting Guide
Detector
Detector for the RFU
2 Document Version / Disclaimer / Copyright
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents cor‐
respond to the version at the time of system delivery and/or printout. Versions to hard‐
copy documentation are not automatically distributed.
Please contact your local Siemens office to order a current version or refer to our website
http://www.healthcare.siemens.com.
Disclaimer
Siemens provides this documentation “as is” without the assumption of any liability under
any theory of law.
The content described herein shall be used by qualified personnel who are employed by
Siemens or one of its affiliates or who are otherwise authorized by Siemens or its affiliates
to use such documents.
Assemblers and other persons who are not employed by or otherwise directly affiliated
with or authorized by Siemens or one of its affiliates are not entitled to use this documen‐
tation without prior written authority.
Copyright
“© Siemens, 2014” refers to the copyright of a Siemens entity such as:
Siemens Healthcare GmbH - Germany
Siemens Aktiengesellschaft - Germany
Siemens Shenzhen Magnetic Resonance Ltd. - China
Siemens Shanghai Medical Equipment Ltd. - China
Siemens Healthcare Private Ltd. - India
Siemens Medical Solutions USA Inc. - USA
Siemens Healthcare Diagnostics Inc. - USA and/or
Siemens Healthcare Diagnostics Products GmbH - Germany
Detector XP00-RFU.840.02.05.02 Page 2 of 68 © Siemens, 2014

03.17 CS PS AX R/F Restricted
Table of Contents 3
1 General Information 5
1.1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1.1.1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 Detector Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 2430EZ / 3543EZh 13
2.1 Overview of 2430EZ and 3543EZh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.1.1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1.2 Readout of Shock Sensor Information. . . . . . . . . . . . . . . . . . . . . . 14
2.1.3 Displays in the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.4 Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1.5 Charging Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.1 Detector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.2 Artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.3 Battery / Charging Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.2.4 Problems with charging the detector in the bucky tray . . . . . . . . 29
2.2.5 Problems with charging the detector in the detector holder . . . . 31
2.2.6 WiFi Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.2.7 Mechanical Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 4343RC, MAX Static 34
3.1 Overview of 4343RC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.2 Displays in the Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3 Detector Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4 Pixium 4343F-3 / 4343F-4, MAX dynamic 39
4.1 Overview of the 4343F-3 and the 4343F-4. . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.2 Detector Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5 Access Point (AP) and Ethernet Switch 42
5.1 Access Point (AP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5.1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.1.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.2 Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.2.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
5.2.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6 Image Quality Problems 48
6.1 Image Artifacts and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

6.1.1 General Information and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.1.2 Saving the Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.2 Pixel Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
© Siemens, 2014 XP00-RFU.840.02.05.02 Page 3 of 68 Detector

Restricted 03.17 CS PS AX R/F
4 Table of Contents
6.3 Line Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

6.3.1 Procedure for all Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6.4 Multi-line Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6.4.1 4343F-3, 4343F-4, and 4343RC . . . . . . . . . . . . . . . . . . . . . . . . . . 58
6.4.2 2430EZ and 3543EZh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
6.5 Column Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6.5.1 4343F-3, 4343F-4, and 4343RC . . . . . . . . . . . . . . . . . . . . . . . . . . 60
6.5.2 2430EZ and 3543EZh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
6.6 Grid Errors / Grid Streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
6.7 Module Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
7 Changes to Previous Version 65
8 List of Hazard IDs 66
9 Index 67

General Information 1 5
1.1 Safety Information
1.1.1 Safety Information
 Always observe the general safety information for medical products when performing
work steps and checks. See the RAD FLUORO Safety Information, XRPF-000.860.20.
 WARNING
After completing the work:
 Switch the system off and back on. Make sure that the "service switch active"
error is not displayed.
 Perform a final function test, depending on the work steps that have been
performed.
 Check whether a safety-technical check according to IEC 62353 is required,
see CB Doc > Maintenance.
hm_serv_RestartSystem
hm_serv_ClosedHWloop
hm_serv_GroundWireResistance
 CAUTION
Before opening the cabinet door, make sure the hinges are closed.
If the hinges are not closed, there is a danger that the cabinet door will fall out
when it is opened.

hm_serv_GenHinges

6 1 General Information
Fig. 1: Open hinge Fig. 2: Closed hinge

1.2 General Safety Information

n Trained technician
 WARNING
Technician Training:
Failure to comply can result in
- Electric shock
- radiation exposure
- injuries
- mechanical damage
- system malfunction.
 The work steps described may be performed only by trained technicians.
hm_serv_PV_trained_personnel
n Sequence
 WARNING
Observe the work sequence.
Failure to comply can result in
- Electric shock
- radiation exposure
- injuries
- mechanical damage
- system malfunction.
 Make absolutely sure to observe the work sequence and the applicable safety
information.
hm_serv_SafetyMechanisms

n Voltage is still present in the following assemblies, even when the system is
switched off:
 WARNING
Line voltage is present!
If not observed, electric shock can occur.
 Polydoros:
 After switching off the F1 power switch in the generator, the input terminals
still conduct voltage to X1, X2, F2, K3.
 The following points conduct voltage with the generator switched off and the
system switched on: F1, F2, F4-F10, K1, K2, K4, K5, K6, T1, T3, X1-X4, X7-X10,
Z1, Z2. See the "Caution!" label in the generator.
 D612.X23 can conduct auxiliary voltage (line power) for the external radiation
display and the room light control.
 On the FL-C image system and the monitors
 On the DSM, Detector Supply Module
 General Information: Observe the warning labels on the components or as‐
semblies.
hm_serv_Voltage_after_shutdown

n Deenergize all system components.
 WARNING
Prior to beginning work, make absolutely sure to switch off power to the particu‐
lar assembly:
If not observed, electric shock can occur.
Shut down the entire X-ray system
 Switch the system off.
 Switch off on-site power and secure it against being switched on again unin‐
tentionally.
 The UPS must be switched off and the "OUTPUT" connector on the rear of the
UPS also must be disconnected.
 Switch off power to the "Connections for external Radiation and for Room
Light Control" (on the D612 in the generator cabinet) in the examination room
and secure them from being switched on again unintentionally.
 Then wait at least 2 minutes so that the intermediate circuit voltages in the
various assemblies drop to a safe level.
 All LEDs on the assemblies have to be off.
 General Information: Observe the warning labels on the components or as‐
semblies.
hm_serv_PV_SI_general
 Install or remove components only with the power switched off; when doing this, ob‐
serve ESD guidelines.
n Fiber optic cable
 WARNING
A gigalink (Class kx3A Product) with a laser diode is used for the image transfer
between the FD and image system.
Failure to comply can result in eye injuries.
 Do not look into the laser. The laser beam is not visible.
hm_serv_DetOptLink_Eyeinjury

n Radiation Release
 WARNING
Radiation release.
If not observed, exposure to radiation can occur.
 For work steps that are identified with the radiation symbol, make absolutely
X certain to observe radiation safety, e.g. exit the examination room, install all
radiation safety devices on the system and wear radiation safety clothing.

hm_serv_functional_checks
 WARNING
Block radiation release
If not observed, exposure to radiation can occur.
 To block unintentional triggering of radiation, press the soft button on the
TUI, if it is configured, or the SS switch / ignition safety in the generator.
Fig. 3: Block radiation
n Motorized movements
 WARNING
Blocking Motorized Movements
If not observed, serious bodily injury can occur.
 To block unintentional movements, press the soft button on the TUI, if it is
configured, or the EMERGENCY Stop on the unit.
Fig. 4: Block movements

n Hygiene
 WARNING
Risk of infection
There is a risk of infection from direct contact with blood or other bodily fluids.
 Have the components disinfected by the operating personnel and wear safety
gloves.
hm_serv_WearGloves
n Screws (panel screws)

Only original screws may be used (with the correct thread length).
Failure to comply could damage cables.
n Original parts
 Damaged or worn parts must be replaced with original parts only.

1.3 Detector Safety Information
 WARNING
Detectors. This includes the stationary and portable detectors as well as detectors
from third parties.
Toxic materials.
Toxic contamination if detector panel is broken by mechanical shock.
 Handle detectors with care! If the detector is broken, do not use it; inspect to
determine whether any particles have spilled. Leaked particles have to be col‐
lected and kept in a sealed container. Spilled particles have to be returned to
Siemens.
hm_serv_detector_toxic_material

2430EZ / 3543EZh 2 13
2.1 Overview of 2430EZ and 3543EZh
2.1.1 General Information

n The maximum admissible ambient temperature during operation is between +10˚C
and +35˚C.
n The operating temperature may differ from the calibration temperature by a maxi‐
mum of ±6˚C. A difference that is outside of this range has a negative effect on the
image quality.
n The maximum ambient humidity for operation is 80% relative humidity (non-condens‐
ing).
n The W-LAN router (access point) is normally installed on the generator cabinet. How‐
ever it can be installed in any other location in the examination room. Basically, what
must be observed is that the two signal antennas point to the room and that the sig‐
nal antennas are arraged in a V shape at an angle of 90°. The signal path of the anten‐
nas in the room may not be obstructed. For further information about the access
point can be found in the corresponding chapter.
n The mobile detectors have only one detector panel, i.e., there is no butting line in the
center of the detector.
n The image size of the 2430EZ (MAX mini) is 1920x1560 pixels, whereby the area sen‐
sitive to radiation is 1920x1520 pixels.
n The image size of the 3543EZh (MAX wi-D) is 2400x2880 pixels, whereby the area
sensitive to radiation is 2350x2866 pixels.
n The operational usefulness of the detector with a fully charged battery is more than
3.5 hours.
n The battery charge time in the charging station is about 3 hours (fast loading is not
possible).
n The battery charging station has three connector locations. The charging status of the
individual batteries is indicated by LEDs. The charge routine starts automatically after
insertin the battery.
n A list of the country-specific, approved WiFi channels is available in the CB-DOC > De‐
tector > Configuration under the designation “SIMATIC NET Country List“ with Print
Number XPRF-000.843.02.
Each change in the WiFi channels must be discussed with the hospital's IT administrator
 and must be recorded in the customer documents (Startup Instructions and/or Backup/
Restore Certificate.
n The mobile detectors can be switched on and off actively by the user
(( 4/Fig. 7 Page 17)).
n Switching off:
- The detector can be switched off by a SW command. In this case, the status LED
quickly blinks orange.
- The detector can be switched off manually, whereby the on/off switch is held press‐
ed for 5 sec. - 10 sec.. As soon as the status LED quickly blinks orange, release the
switch.

14 2 2430EZ / 3543EZh
 The detector must always be switched off before the battery is removed.
2.1.2 Readout of Shock Sensor Information

Information about the status of the shock sensors of the MAX wi-D and MAX mini mobile
detectors can be found in the Pixrad log files.
The Pixrad log files can be found on the FLC in the following directory:
C:\FLCompact\Log\IC\pixrad
or
C:\FLCompact\Log\IC\pixrad\backup
The shock sensor events are stored in the detector. A nonvolatile ring buffer memory
 (FIFO = First In First Out) saves the last 50 occurred events.

The event will be only logged and saved after a system boot.
In the log file itself search for “shock” to find any entry of shock event indication:
Level 1 = Gives indication of significant shock due to incautious use which corresponds to
a drop height of appr. 20 cm
Level 2 = Gives indication of significant shock due to incautious use which corresponds to
a drop height of appr. 70 cm
xo, ox, xx = Gives indication of axles affected by the shock event:
 xo = x-direction triggered
 ox = y-direction triggered
 xx = shock triggered in both directions

Level 2 indication has strong impact on the detector’s warranty.
But even with shock sensors activated, the detector may still function properly.

2430EZ / 3543EZh 2 15
Examples of shock event entries:

n Level 1:
2016/02/15-13:20:56.113 | 0000148C | I | shock event on 2015-11-02T15:38:41 with
level1=xx
level1=ox
level1=xx
n Level 2:
2016/10/05-16:02:19.636 | 0000000000000234 | I | shock event on
2016-10-05T13:33:41 with level1=xx level2=xx
n Some early generation detectors may not have electronic shock indication; in
this case you may find the following entry:
2016/05/31-12:02:28.877 | 0000000000000A18 | W | Shock sensor hardware not
present or malfunction : commands will be disabled
Additional information in log – detector type, serial no and FW version:

2016/02/15-13:20:56.118 | 0000148C | I | product name: pixium 3543EZ
2016/02/15-13:20:56.120 | 0000148C | I | serial number: 1524B4
2016/10/05-16:02:19.644 | 0000000000000234 | I | software config: SW62842672C
2.1.3 Displays in the Log Files
The status displays in th FL-Compact Log begin starting with system SW version VE10
with “XDInfo:...”
The following is an example of a display with an explanation of the individual displays:

XDInfo: [fd3543ezh,1234Q8,2,Table] temp:32.3ºC, battery:97, wifi: 100, grid: 2, is
Saved Value: 0, Gyro: [-33,-157,1209,1]
n fd3543ezh: Detector Type: fd3542ezh = MAX wi-D; fd2430ez = Max mini
n 1234Q8: Detector Serial Number
n 2: Number of the IC Port. The number is dynamic and is irrelevant for troubleshooting.
n Table: Defined Operating Locations of the Detector: Free = free exposure; Wall = de‐
tector insert in the BWS; Table = detector insert in the table
n temp: 32.3°C: Detector temperature in degrees Celsius
n battery: 97: Charge status of the battery in percent
n WiFi: 100: Quality of the WiFi signal in percent

16 2 2430EZ / 3543EZh
n grid: 2: The actual operating location of the detector is listed based on the grid: 0 =
free = free exposure; 1 = Wall = detector insert in BWS; 2 = Table = detector insert in
the table
n is Saved Value: 0: indication of whether the displayed detector data are current or
are the last status of the readout on the stand: 0 = data are current; 1 = data are not
current
n Gyro: [-33,-157,1209,1]: indication of length and position of the detector
- The first three digits indicate the length of the detector in the room. Similar to an
airplane, there are the designations Roll, Pitch and Yaw.
The first two values can vary here between 0° and 180° or 0° and –180°. In other
words, if the detector with the battery is lying down flat on an even surface, the
first two values must be about 0. However the value are never exactly 0, but vary
between ...±178°...±179°..±180°..±0°..±1°..±2°.., depending on how flat the surface
really is..
- The third value (Yaw) is not relevant for troubleshooting.
- The last value (4.) provides information about the current operating situation.
Val‐ Description
ue
0 Detector is being moved
1 Detector is lying face up (correctly)
2 Detector is lying face down
3 Detector is in between portrait (correct side, but pitched towards the vertical
tray)
4 Detector is in between portrait, upside down (pitched towards the vertical tray)
5 Detector is in between the landscape arrow facing right, but pitched
6 Detector is in between the landscape arrow facing left, but pitched
7 Detector is in between undefined
8 Detector is standing, portrait
9 Detector is standing, portrait, upside down
10 Detector is standing, landscape, arrow facing right
11 Detector is standing, landscape, arrow facing left
12 Standing another way (not defined)
13 Undefined

2430EZ / 3543EZh 2 17
2.1.4 Detectors
The 2430EZ (MAX mini) and 3543EZh (MAX wi-D) mobile detectors have one display and
connection interface on the side ( 1/Fig. 5 Page 17) on the right next to the grip
( 1/Fig. 6 Page 17) and is the same on both detectors.
Fig. 5: 2430EZ Detector (MAX mini) Fig. 6: 3543EZh Detector (MAX wi-D)
1
1
Interface:
Fig. 7: 2430EZ / 3543EZh, detail view
1 2 3 5
6
4
1 3 5
1. Detector Power LED / Symbol.

2. Contact area for the backup cable.
3. WiFi Status LED / symbol.
4. On / Off switch.
5. Battery status LED / symbol.
6. Infrared Interface
2.1.5 Charging Station

n The charging station is supplied with voltage from an external power supply.
n Up to three batteries can be charged at the same time.

18 2 2430EZ / 3543EZh
n The charging status of the batteries is indicated in different steps by LEDs.
Fig. 8: Battery charger

2430EZ / 3543EZh 2 19
2.2 Troubleshooting
 The detector Serial Number must be noted and must accompany every escalation!
2.2.1 Detector
Tab. 1 Displays on the Detector
Symbol LED Color / Status Description

Fig. 9: Battery symbol green Charging status of the battery: very good -
good
green, blinking The battery is charged with the power sup‐
slowly ply voltage over the charging contact on
the back (beginning with SW verson VE10J).
orange Charging status of the battery: weak (charg‐
ing is recommended))
orange, blinking Charging status of the battery: weak (charg‐
quickly ing is recommended)
LED off n No battery inserted
n The detector is switched off
n The detector is booting
Fig. 10: WiFi symbol green WiFi available. The detector is connected to
an access point.
orange WiFi not available. The detector is not con‐
nected to an access point.
LED off n WiFi not in the operating zone. WiFi
switched off by the SW
n The detector is switched off
n The detector is booting.

20 2 2430EZ / 3543EZh
Symbol LED Color / Status Description

Fig. 11: Status LED sym‐ green The detector is online and ready.
bol
green, blinking Data are being read out from the detector.
slowly
orange n The detector is offline.
n The detector is in the download status
(e.g. during a FW upgrade).
orange, blinking n The detector is in the error status.

slowly n The detector is switching on.
orange, blinking n The detector is switching off (by a

quickly, then a red switch-off request or by a timeout).
blinking light on all n The detector switches off after pressing
three LEDs, then all the OFF button.
LEDs off.
a) The button is pressed: blinking in the
current color.
b) 0s - 5 sec. after pressing: The LED re‐
mains in the current status.
c) 5 sec. after pressing it: The SW appli‐
cation switches off.
d) 10 sec. after pressing it: The internal
power supplies are switched off.
Tab. 2 Troubleshooting the Detector
Problem Possible Causes Measure

Prerequisite: unknown, detector n Test the battery in another detector to
WiFi LED: OFF does not boot up check if it is OK.
Battery LED: OFF n If battery is not OK try to start the detec‐
tor with another battery.
Problem:
n If battery is OK the detector has to be re‐
placed, because it does not boot up.
The status LED
blinks orange or
green about 20 to 25
times then the LED
switches OFF

2430EZ / 3543EZh 2 21

Fig. 12: Status LEDs

22 2 2430EZ / 3543EZh

The detector guide Forceful insertion or This pin is only a guide pin and not a charg‐
pin is broken on the removal of the bat‐ ing pin.
detector tery. The system also works if the guide pin is
( Fig. 13 broken.
Page 22).
But because we want to avoid any further
issues we recommend replacing the detec‐
tor in this case. The final decision however
has to be made by the customer.
Fig. 13: Broken guide pin on detector.

2430EZ / 3543EZh 2 23
2.2.2 Artifacts

Intermittent hori‐ Line artifacts are visible Try to calibrate the detector.
zontal line arti‐ if the detector is loca‐ If the problem still exists after calibration, re‐
facts (one or sev‐ ted in the Bucky AND is placing the detector is advisable.
eral lines: used for free exposure.
( Fig. 14
Line artifacts are only The problems are most probably caused by the
Page 24))
visible if the detector is microphony ( Fig. 15 Page 24). That means
used for free exposure. the detector has been jostled during exposure
or the readout process. Try to avoid jostling the
detector during the exposure and readout
process.
Line artifacts are only Check for the correct shielding of the cables at
visible if detector is the Bucky and that all shielding clamps are
used in the Bucky. tight.
Replacing charging board D140 and/or the
PDSM may be necessary to solve the problem.

24 2 2430EZ / 3543EZh

Fig. 14: Horizontal line artifacts
Fig. 15: Microphony artifacts

2430EZ / 3543EZh 2 25

Shadows or The detector is overex‐ The memory effect will disappear after a while.
bright artifacts, posed due to too much Avoid overexposure by collimating or using X-
also known as direct radiation. This ray filters.
ghost images leads to a memory ef‐
Make sure to wait long enough between the
fect that makes overex‐
exposures so that the memory effect can disap‐
posed areas visible in
pear.
the next images.
Line artifacts are AEC chamber defective If these line artifacts are not visible in portrait
visible only in format, only in landscape format, the AEC
landscape format chamber should be replaced.
on the BWS
(Bucky Wall
Stand)
( Fig. 16
Page 26)

26 2 2430EZ / 3543EZh

Fig. 16: Artifact on landscape image
Two (or more) Line artifacts with a If the line artifacts are too close to one another
line artifacts are distance of less than 5 (< 5 pixels) the detector has to be replaced.
very close to each pixels cannot be cor‐
other. rected (in a defect map
for example).

2430EZ / 3543EZh 2 27

Vertical lines visi‐ Calibration data are ok. If all HW components from the detector to the
ble on MAX wi-D Vertical lines can have image system have been checked, most proba‐
images, looking several causes: bly only replacing the detector will solve the
like grid lines. problem.
n Rough handling
Sporadic artifacts,
vertical lines, on n Power supply for
images from the the detector
MAX wi-D detec‐ n Bad contacts on de‐
tor tector, cables, or
( Fig. 17 imaging system
Page 28).
n Bad contacts on
imaging system
boards (cleaning
the FLC and reset‐
ting the boards)

28 2 2430EZ / 3543EZh

Fig. 17: Vertical line artifacts

2430EZ / 3543EZh 2 29
2.2.3 Battery / Charging Station

Red LED (error) The battery is not cor‐ Insert the battery again correctly (pay attention
goes on on the rectly inserted. to the marks).
charging station. If the problem continues, the battery could be
defective.
Temperature: The bat‐ Let the battery cool and try again.
tery is outside of the If the problem continues despite the cooled
safe temperature for battery, the battery could be defective.
the application and has
signaled this to the
charging station.
5 Hour Safety Timer The battery has already been charged continu‐
ously for more than 5 hours and cannot be
fully charged. This points to a defective bat‐
tery.
The green power No power supply volt‐ Check the power supply voltage / the power
LED next to the age is present. supply for function.
connector for the
power supply
does not go on.
After inserting The battery is not cor‐ Insert the battery again correctly (pay attention
the battery, an rectly inserted. to the marks).
LED does not go Checking the Contact Pins These may not be
on. bent.
If the problem continues, the battery could be
defective.
No power supply volt‐ Check whether the power supply voltage is
age is present. connected.
Check the power supply voltage / the power
supply for function.
2.2.4 Problems with charging the detector in the bucky tray
 The RAD Receptor Tray Circuit Diagram is very helpful for troubleshooting here.
If you have any problems loading the detector battery in the bucky tray, you can perform
the following checks:
1. Check whether the loading contacts of the detector are dirty, corroded, or defective.

30 2 2430EZ / 3543EZh
2. Insert the detector in all directions (portrait and landscape) and tilt the bucky if possi‐
ble.
3. The following troubleshooting steps can be performed:
Fig. 18: Troubleshooting diagram

2430EZ / 3543EZh 2 31
Fig. 19: Wiring and measurement points, table bucky
Fig. 20: Wiring and measurement points, wall stand
2.2.5 Problems with charging the detector in the detector holder

Tab. 3 Charging in the detector holder
Problem Possible Causes Measures

Detector battery has Detector not placed Please make sure that the detector is placed
charging problems in correctly in detector in the holder carefully, and in the correct
the detector holder. holder orientation (handle up, detector front fac‐
ing the user, back facing the unit).
Does the detector Check if the charging indicator LED is blink‐
holder provide volt‐ ing. If it is blinking it indicates that the de‐
age? tector holder is providing the battery with
voltage and the root cause of the problem
should not be the detector holder.
Charging possible in Check if another detector battery can be
general? charged with the detector in the detector
holder (if present).
Battery OK? Check if the detector battery can be charg‐
ed in the external battery charger (if availa‐
ble).
Detector holder Check the detector holder charging pins.
charging pins

32 2 2430EZ / 3543EZh
2.2.6 WiFi Problems

No or poor Connec‐ The majority of the room In this case, special actions and solutions
tion to the Detector is covered with HF-reflec‐ will be necessary. Please contact HSC for
tive materials (metallic support.
ceiling, walls and floor,
for example)
Antenna(s) defective. n Check the orientation of the antennas.
n Check whether there are any “shield‐
ings” such as obstructions, barriers,
walls, etc. between the AP and detec‐
tor.
n Replace the defective antennas.
Terminal resistor miss‐ n Replace the terminal resistor or connect

ing / defective. it.
n Configure the terminal resistor in the
AP.
Disturbances from other Look for the WiFi sources, e.g., using the
WiFi sources, Bluetooth, "Wire Shark" tool.
microwaves, radar, etc.

2430EZ / 3543EZh 2 33

No WiFi connection AP off or defective. n Check whether the Ethernet cable is
between the AP and correctly plugged in.
detector. n Check the pilot lamps on the Ethernet
switch in the generator cabinet.
n Check the detector function (battery
charge status)
The SW could not estab‐ n Log th detector off of the FL-C and re‐
lish the connection. connect by infrared. If needed, repeat
the procedure several times.
n Switch off the detecor, remove the bat‐
tery and reinsert it.
n Check the AP configuration, perform it
again and save it.
The Ethernet switch No voltage (24 V) or n Check whether the 24 V power supply
does not function. switch defective. voltage is present.
n Check the 24 V transformer.
n Replace the transformer or switch, if
necessary.
2.2.7 Mechanical Problems

The detector has Improper handling of n If the detector is functioning without
dents, deep the detector. problem:
scratches or other Make test images. If the images are OK,
damage. calibrate the detector and perform an
IQAP test.
n If the detector does not function with‐
out problem:
the detector must be replaced. The cus‐
tomer must be informed in advance,
since replacement is made at a charge to
the customer.

34 3 4343RC, MAX Static
3.1 Overview of 4343RC

General Information
Fig. 21: 4343RC
n The detector has only one detector panel, i.e., there is no horizontal butting line.
n The power supply voltage is 24 V, ±10%.
n The image size is 2880x2880 pixels, whereby the area sensitive to radiation is
2868x2874 pixels; the effective image size is 420x426 mm.
n The permissible ambient temperature of the detector at full power is between +10˚C
and +35˚C.
n The maximum ambient humidity during operation is 75% relative humidity (non-con‐
densing).
Interfaces:
Fig. 22: 4343RC, interfaces
LED indicators

4343RC, MAX Static 3 35
Fig. 23: LED indicators
D1: This LED indicates that power is connected and OK (Power OK).
D2: This LED is ON when micro-controller bootup has been successfully completed (De‐
tector OK).
D3: This LED is ON when the micro-controller was able to receive at least one correct mes‐
sage (Communication OK). It turns ON during initialization and remains on. This LED goes
OFF as soon as the micro controller detects a communication problem.
D4: This LED is driven by the sequencer hardware. It is ON when the sequencer frame is
started by the frame request input. It goes OFF during sequencer frame blanking (Fre‐
quency OK).
D5: This LED is driven by the sequencer hardware. It is ON in the X-ray window (signaled
by the active status of the X-ray Enable sent to the system). It goes OFF between two X-
Ray windows (XRAY_OK).
Power Connector
Connector type (detector side): D-SUB 15, two-rows, male connectors with 4-40 screw‐
locks
Fig. 24: Power connector

Tab. 4 Power connector pin connections
Pin # Voltage Description

1, 2, 3, 9, 10, 11 0V 24 V power supply GND
6, 7, 8, 13, 14, 15 24 V 24 V power input. Total current should not exceed
3.5 A
4, 5, 12 NC Reserved, not connected

4343RC, MAX Static 3 37
3.2 Displays in the Log Files
The status displays in th FL-Compact Log begin starting with system SW version VE10
with “XDInfo:...”
The following is an example of a display with an explanation of the individual displays:

XDInfo: [fd4343rc, 1234R8, 0, Wall] temp: 32.3º C
n fd4343rc: Detector Type: fd4343rc = MAX static
n 1234R8: Detector Serial Number
n 0: Number of the IC Port. The number is dynamic and is irrelevant for troubleshooting.
n Wall: Defined Operating Location of the Detector: Wall = BWS; Table = Table
n temp: 32.3°C: Detector temperature in degrees Celsius

3.3 Detector Troubleshooting
Problem Possible Causes Solution

Image artifacts (lines, col‐ Miscellaneous See ( Image Quality Prob‐
umns, pixel errors, etc.) lems / AXD0-000.840.02)
Reference to the image sys‐ The detector has become Look for the cause of over‐
tem (thermometer symbol too warm due to poor venti‐ heating and correct it (e.g.
in the bottom right corner lation. dust in the ventilation slots,
and, possibly a message defective air conditioning in
window, see ( Displays on the examination room,
the imaging sys‐ etc.).
tem / AXD0-000.840)) that
the detector temperature is The calibration temperature Check at which tempera‐
outside of specifications / differs significantly from ture the detector was cali‐
outside of the calibration the actual operating tem‐ brated in the SSW under Re‐
range. perature. ports > FD-Info. If the cali‐
bration temperature differs
greatly from the actual op‐
erating temperature, recali‐
brate the detector at the ac‐
tual opeating temperature.

Pixium 4343F-3 / 4343F-4, MAX dynamic 4 39
4.1 Overview of the 4343F-3 and the 4343F-4

General Information
Fig. 25: 4343F-3 detector
n Both fluoro detectors have only one detector panel (there is no butting line).
n The operating temperature must not differ from the calibration temperature by more
than±4˚C for the 4343F-3 and ±6˚C for the 4343F-4. A difference that is outside of
this range can have a negative effect on image quality.
n The maximum ambient humidity during operation is 75% relative humidity (non-con‐
densing).
n The 4343F-4 detector has no active cooling, because it consumes less power than the
4343F-3.
Interfaces:

40 4 Pixium 4343F-3 / 4343F-4, MAX dynamic
Fig. 26: 4343F-3 / 4343F-4 connectors
D2
D3
D4 D1
D5
5 4 2 1
3
n 1: Power Supply
n 2: Ethernet connection (not used).
n 3: LED indicators
- D1: Goes on if the power supply is OK.
- D2: Goes on if detector bootup was successful.
- D3: Goes on if communication is OK. Goes OFF if the detector detects a communi‐
cation problem.
- D4: This LED is driven by the sequencer hardware. It is ON when the sequencer
frame is started by the frame request input. It goes OFF during sequencer frame
blanking
- D5: This LED is driven by the sequencer hardware. It is ON in the X-ray window (sig‐
naled by the active status of the X-ray Enable sent to the system). It goes OFF be‐
tween two X-ray windows.
n 4: Fiber optic connector.
n 5: fiber optic connector (not used).
n 6: Grounding connector.

Pixium 4343F-3 / 4343F-4, MAX dynamic 4 41
4.2 Detector Troubleshooting
Problem Possible Causes Solution

Communication problems Fiber optic cable module Replace fiber optic cable
between detector and sys‐ (SFP module) defective module (SFP module),
tem which is available from the
Error 2002 and 2005 in AD‐ SPC.
PI 243
Detector not available/ Communication with the - Check the power supply
cannot be addressed FL-C defective for the detector
Detector without voltage - Reboot the system
- Check the fiber optic cable
Image artifacts (lines, col‐ Miscellaneous See the chapter Image
umns, pixel errors, etc.) Quality Problems
Reference to the image sys‐ Problem with the fan con‐ Switch off the system and
tem (thermometer symbol troller briefly and completely sepa‐
in the bottom right corner rate it from the power grid
and, possibly a message (room emergency off).
window that the detector Then reboot the system.
temperature is outside of This measure can also be
specifications / outside of performed by the customer.
the calibration range. See also the SKB entry:
SKB0060360
The detector has become Look for the cause of over‐
too warm due to poor venti‐ heating and correct it (e.g.
lation. dust in the ventilation slots,
defective air conditioning in
the examination room,
etc.).
The calibration temperature Check at which tempera‐
differs significantly from ture the detector was cali‐
the actual operating tem‐ brated in the SSW under Re‐
perature. ports > FD-Info. If the cali‐
bration temperature differs
greatly from the actual op‐
erating temperature, recali‐
brate the detector at the ac‐
tual opeating temperature.
One or both detector fans Replace the fan.
have failed.

42 5 Access Point (AP) and Ethernet Switch
5.1 Access Point (AP)
5.1.1 Overview
Fig. 27: AP, overview
5 4 3 2
1. LED indicators (see ( Troubleshooting / Page 43))

2. Power connector (not used)
3. Ethernet connector, type RJ45
4. Digital IN/OUT (not used)
5. Removable cover (2 screws). Reset switch and PLUG connector are at the back
n The AP is powered via the Ethernet. There is no separate power supply.

n The AP has three connectors. Two connectors are used for the antennas and one for
the terminator.
n There are two types of APs. One for the US and one for the RoW. The APs look exactly
identical and can be differentiated only by the type number:
 “...0AA0...” defines an AP for the RoW
 “...0AB0...” defines an AP for the US.

Access Point (AP) and Ethernet Switch 5 43
Fig. 28: Label printed on the AP
5.1.2 Troubleshooting
For communication problems between detector and AP, please refer to the Troubleshoot‐
ing chapter in the mobile detector section.
LED indicators of the AP:

Fig. 29: LED indicators
Tab. 5 Description of the LED indicators of the AP
LED Color Description

L1 green Power supply at L1 power connector (not used)
L2 green Power supply at L1 power connector (not used)
PoE green Power supply over Ethernet (used)
P1 blinking yellow Data transfer via Ethernet
green Link exits between AP and switch
R1 blinking yellow Data transfer is active
green WLAN interface is initialized and ready
blinking green n.a.
quickly blinking With the 802.11h standard, the channel is scanned for oth‐
green er users for one minute before the channel can be used for
data transfer.

LED Color Description

F red An error has occurred
red and A primary user has been detected on all enabled channels
R1 green blink‐
ing at the same
time
P1 yellow and green Blinking has been activated by the SIMATIC NET Primary Set‐
R1 blinking simulta‐ up Tool (PST). This tool is not used!
neously

5.2 Ethernet Switch
5.2.1 Overview
Fig. 30: Ethernet switch: Overview and Ports

Fig. 31: Ethernet switch: Power connector, overview
5.2.2 Troubleshooting
For communication problems between detector and AP, please refer to the Troubleshoot‐
ing chapter in the mobile detector section.

48 6 Image Quality Problems
6.1 Image Artifacts and Troubleshooting
6.1.1 General Information and Notes
If image quality problems (artifacts, defects, differences in brightness, not sharp images,
etc.) occur, first save the following data before proceding with other measures:
- The SW version and serial number of the detector
 - All detector calibration data

- All log files
- At least one image (raw data image and DICOM image) that shows the problems.
- PEX database
6.1.2 Saving the Files
 A USB stick or an external hard drive is required to save the files!
It is recommended to transfer the files using Big File Transfer or SecuFlex (preferred be‐
 cause BFT does not support ZIP files) after saving them, because the data volume is usu‐
ally very large.
6.1.2.1 Saving the Calibration Files
1. Log into the SSW.

2. Open a Windows Explorer window.
3. Navigate in the C:\Addon\Calibration folder.
4. There is a folder with the particular serial number for each detector. Copy the entire
folder in which the calibration data for the particular detector is located to the USB
stick or to the USB hard drive.
6.1.2.2 Saving the Log Files
1. Navigate to FLC Service > File&Image Tools > Log & Config File in the SSW.
2. Select ( 1/Fig. 32 Page 49) under File Type in the pull-down menu Logs .
3. Open the FLCompact Application folder under FLC Configuration Files and highlight
the desired log files ( 2/Fig. 32 Page 49).
4. Select the desired storage medium under Destination ( 4/Fig. 32 Page 49).

Image Quality Problems 6 49
5. Click on Save ( 5/Fig. 32 Page 49). The window will now be dimmed. The progress
of the save will be displayed in the Process Status window ( 3/Fig. 32 Page 49).
The log files will be save uncompressed!
Note: Depending on the number and size of the log files, saving can take up to several
minutes!
Fig. 32: Saving the log files
4 5
6.1.2.3 Saving the images without generator and organ program parameters
 For image problems caused by defective pixels, lines, or artifacts, it is not necessary to
have images stamped with the date, time, and organ program.
n Select the patient on whose images the artifacts appear in the Patient tab card.
n Change to the Documentation tab card and press the F12 function key. The mouse
cursor changes and the “Export to Service Study” window appears on the right side.
n Click on the desired image / images. The selected images are marked with a white
square.
n In the “Export to Service Study” window, click OK. The images are anonymized and
copied to the service image folder.
n Navigate to FLC Service > Diagnostic > Service Image Import / Export in the SSW
( 1/Fig. 33 Page 50)
n Select the USB device under Destination ( 2/Fig. 33 Page 50).

n Highlight the images that were just transferred in the Image File Selection window.
The images are present in at least two formats.
 Images without a file suffix and with the file suffix .pp must always be se‐
lected! ( 3/Fig. 33 Page 50)
n Click on Export.
n The images are now saved on the USB device in ZIP files. The progress of the save can
be followed in the “Export Status” window.
Two ZIP files for each image are exported to the USB device (...FLC... and ...DCM...)
 ( 4/Fig. 33 Page 50).

It is absolutely necessary that both ZIP files be transferred unchaged for investigation!
Fig. 33: Export of images
6.1.2.4 Saving the images including generator and organ program parameters
 Especially with image quality problems, images stamped with the date, time, and organ
program data are needed.
n Make sure the function “USB support” is available in local service. Open the SSW and
navigate to FLC Service > Configuration > CD/DVD & USB. In the USB Support field,
“Enable export to USB” must be checked.
n Plug in the USB stick.

n Select a whole study (Patient tab card > Examined Patients) or mark some images
(Documentation tab card).
n The desired images can be exported from the Patient tab card. The “export” icon on
the patient tab card has to be clicked with the examined patient task card open.
Fig. 34: Export from Patient Tab Card
n The Export window will open. Make sure to select the following options:
- Target Type: USB device
- Format: Private
- Anonymized: checked

Select whether all or just the marked images of a study should be exported.
Start the export by clicking Export.
Fig. 35: Export window

n You can monitor the progress of the image export by clicking the “job status” icon.
Fig. 36: Export of images - progress
n Now the images have been saved on the USB stick and can be forwarded for further
investigation.
6.1.2.5 Saving the PEX Database

The customer's PEX database must be backed up separately prior to the update.
n Start the service software.
- Connect a USB stick to the USB connector on the front of the FL-C container.
- Once the SSW has started, start the PEX Editor by clicking on the corresponding icon
on the settings tab ( 1/Fig. 37 Page 54).
 The PEX Editor log-in page comes up ( Fig. 39 Page 55).
- Click on the Siemens radio button ( 1/Fig. 39 Page 55).
- At the log-in prompt, enter the password ( 2/Fig. 39 Page 55) and confirm with
<OK> ( 3/Fig. 39 Page 55).
 The password for the Siemens login is ‘tcapmoc’.
 The Pex Editor appears.

- Press the <Backup / Export> button on the Configuration tab.
 The Pex backup dialog appears ( Fig. 38 Page 54).
- Left mouse-click on the drive letter for the USB stick, F:\ in the example shown in
( 1/Fig. 38 Page 54).

- Then press <Go> or <Start> to start the Pex backup.

- Confirm the successful backup message with <OK> ( Fig. 38 Page 54).
 Pex backup is complete.
- Close the Backup menu with <x>.
- Close the Pex Editor with <x>.
Fig. 37: Service Mode, Settings tab Fig. 38: PEX backup on a USB stick

Fig. 39: PEX Editor log-in page
3 2

6.2 Pixel Errors

Fig. 40: Pixel errors
Save at least one image (raw data image and DICOM image) that shows the pixel errors,
the FLCompact.log file and the calibration files.
Pixel errors can occur as dark pixels, light pixels or as what are called "blinkers". Light and
dark pixel errors appear permanently on the images. “Blinkers“ appear sporadically or also
regularly and then disappear so that their appearance and disappearance can be com‐
pared with a blink.
Procedure for all Detectors

The detector must be recalibrated in the affected mode.
If pixel errors are still present even after recalibrating the detector, proceed as follows:
n Save at least one image (raw data image and DICOM image) with artifacts, the
FLCompact.log file, the calibration files and the SW version of the detector.
n The saved images and data (including the data and images saved prior to the recali‐
bration) have to be available for the standard escalation process. Then check whether
a manual defect map that corrects the pixel errors can be generated. If replacement of
the detector is necessary, it will be recommended.

6.3 Line Errors

Fig. 41: Line errors
Save at least one image (raw data image and DICOM image) that shows the line errors,
the FLCompact.log file and the calibration files.
Line errors can be permanent or occur as blinking lines.
6.3.1 Procedure for all Detectors

The detector must be recalibrated in the affected mode.
If line errors are still present even after recalibrating the detector, proceed as follows:

6.4 Multi-line Errors

Fig. 42: Multi-line errors
Multi-line errors seldom occur and are similar to line noise.
Save at least one image (raw data image and DICOM image) that shows the multi-line er‐
rors, the FLCompact.log file and the calibration files.
6.4.1 4343F-3, 4343F-4, and 4343RC

Check the following points and, if needed, correct the errors.
n All ground wire connections in the image chain (detector - system or detector - net‐
work card in the FL-C).
n All plug-in connections and cables in the image chain (detector - system or detector -
network card in the FL-C).
n Damage, e.g. to cables, detector, etc.

n Switch off the system (wait until the FL Compact is switched off completely) and
switch it back on.
Microphony (due to vibrations caused by unit movements): Check whether the detector
has been subjected to vibrations during exposure (e.g. caused by table movements). If
microphony occurs, the disturbance must be corrected. If the disturbance cannot be cor‐
rected, escalate via the standard escalation process.
If multi-line errors are still present, proceed as follows:

n Determine whether the error can be seen on each image or if it occurs only sporadi‐
cally (this information is important for evaluation of the error and correcting the er‐
ror).
FLCompact.log file and the calibration files.
6.4.2 2430EZ and 3543EZh
Multi-line errors in the 2430EZ and 3543EZh mobile detectors occur only if there is a
 change in the load statis of the detector during or shortly after image exposure (e.g. the
detector insert was pulled out). However, there is a description the Operator Manual
that this should be avoided.

6.5 Column Errors

Fig. 43: Column errors
Save at least one image (raw data image and DICOM image) that shows the column er‐
rors, the FLCompact.log file and the calibration files.
Column errors can be permanent or occur as blinking columns.
6.5.1 4343F-3, 4343F-4, and 4343RC

Check or perform the following points.
n Grid moved out / removed or not in the radiation field.
n 0.6 mm copper inserted into the collimator.
n Collimator fully opened.
n Generate a new exposure (several exposures with blinking columns) and check
whether the column errors are still present.
If the column errors no longer occur after checking the points listed above and removing
the grid, the grid is defective and must be replaced.
 Reason: If nothing more is in the beam path (also not the grid) and the detector no lon‐
ger shows column errors, the grid is the only thing that remains as the cause for the col‐
umn errors.
If the column errors still occur, check the following points and, if needed, correct the er‐
rors.
n All ground wire connections in the image chain (detector - FL-C).
n All plug-in connections and cables in the image chain (detector - FL-C).

n Damage, e.g. to cables, connector pins, detector, etc.
If the column errors are still present, recalibrate the detector in the affected mode.
If the column errors (also blinking columns) are still present even after recalibrating the
detector, proceed as follows:
FLCompact.log file and the calibration files.
6.5.2 2430EZ and 3543EZh

n Generate a new exposure (several exposures with blinking columns) and check
whether the column errors are still present.
If the column errors no longer occur after checking the points listed above and removing
the grid, the grid is defective and must be replaced.
 Reason: If nothing more is in the beam path (also not the grid) and the detector no lon‐
ger shows column errors, the grid is the only thing that remains as the cause for the col‐
umn errors.
If the column errors still occur, check the following points and, if needed, correct the er‐
rors.
n All ground wire connections in the image chain (detector - docking station - system).
n All ground wire connections and cables in the image chain (detector - docking station
- system).
n Damage, e.g. to cables, detector, etc.
If the column errors are still present, recalibrate the detector in the affected mode.

If the column errors (also blinking columns) are still present even after recalibrating the
detector, proceed as follows:

6.6 Grid Errors / Grid Streaks

Fig. 44: Grid errors
Save at least one image (raw data image and DICOM image) that shows the grid errors,
the FLCompact.log file, the calibration files and the SW version of the detector.

n Generate a new exposure and check whether the grid errors are still present.
If the grid errors no longer occur after checking the points listed above and moving out/
removing the grid, the grid is defective and must be replaced.
Reason: If no obstruction is in the beam path (also not the grid) and the images no longer
show errors, the grid is the only thing that remains as the cause for the image errors.

6.7 Module Defects

Fig. 45: Example of a module defect
Module defects appear as wide stripes. With detectors with two detector panels, module
defects usually affect only one panel (see ( Fig. 45 Page 64)),with detectors with only
one panel, the defect appears as continuous stripes. Here, the module can fail complete‐
ly, i.e., there is no image display in the area or the module defect appears as a collection
of column errors ( Fig. 45 Page 64).


Changes to Previous Version 7 65
Capter Changes
2430EZ / 3543EZh The content of several SKB entries has been moved to this
document. As a result, several chapters and entries have
been added.
various Editorial changes

66 8 List of Hazard IDs
The list shows the Hazard IDs of this document.

n hm_serv_detector_toxic_material
-Detectors. This includes the stationary and portable detectors as well as detectors
from third parties. (Page 12)
n hm_serv_DetOptLink_Eyeinjury
-A gigalink (Class kx3A Product) with a laser diode is used for the image transfer be‐
tween the FD and image system. (Page 9)
n hm_serv_GenHinges
-Before opening the cabinet door, make sure the hinges are closed. (Page 5)
n hm_serv_PV_SI_general
-Prior to beginning work, make absolutely sure to switch off power to the particular
assembly: (Page 9)
n hm_serv_functional_checks
-Radiation release. (Page 10)
n hm_serv_SafetyMechanisms
-Observe the work sequence. (Page 7)
n hm_serv_Voltage_after_shutdown
-Line voltage is present! (Page 8)
n hm_serv_WearGloves
-Risk of infection (Page 11)
n hm_serv_PV_trained_personnel
- Technician Training: (Page 7)

Index 9 67
H HazardID
hm_serv_ClosedHWloop ............................................................................................ 5
hm_serv_GroundWireResistance ................................................................................ 5
hm_serv_RestartSystem .............................................................................................5

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Print No.: XP00-RFU.840.02.05.02 | Replaces: XP00-RFU.840.02.04.02

Doc. Gen. Date: 03.17 | Language: English
© Siemens Healthcare GmbH, 2014
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TS detector XP00-RFU.840.02.05.02

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Detector

Detector XP00-RFU.840.02.05.02 Page 2 of 68 © Siemens, 2014

1.1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2.1 Overview of 2430EZ and 3543EZh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3 4343RC, MAX Static 34

3.1 Overview of 4343RC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4 Pixium 4343F-3 / 4343F-4, MAX dynamic 39

4.1 Overview of the 4343F-3 and the 4343F-4. . . . . . . . . . . . . . . . . . . . . . . . . . 39

5 Access Point (AP) and Ethernet Switch 42

5.1 Access Point (AP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6 Image Quality Problems 48

6.1 Image Artifacts and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 3 of 68 Detector

6.3 Line Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

7 Changes to Previous Version 65

8 List of Hazard IDs 66

Detector XP00-RFU.840.02.05.02 Page 4 of 68 © Siemens, 2014

1.1 Safety Information

1.1.1 Safety Information

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 5 of 68 Detector

Fig. 1: Open hinge Fig. 2: Closed hinge

Detector XP00-RFU.840.02.05.02 Page 6 of 68 © Siemens, 2014

1.2 General Safety Information

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 7 of 68 Detector

Detector XP00-RFU.840.02.05.02 Page 8 of 68 © Siemens, 2014

n Deenergize all system components.

n Fiber optic cable

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 9 of 68 Detector

Fig. 3: Block radiation

Fig. 4: Block movements

Detector XP00-RFU.840.02.05.02 Page 10 of 68 © Siemens, 2014

n Screws (panel screws)

 Damaged or worn parts must be replaced with original parts only.

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 11 of 68 Detector

1.3 Detector Safety Information

Detector XP00-RFU.840.02.05.02 Page 12 of 68 © Siemens, 2014

2.1 Overview of 2430EZ and 3543EZh

2.1.1 General Information

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 13 of 68 Detector

2.1.2 Readout of Shock Sensor Information

 (FIFO = First In First Out) saves the last 50 occurred events.

Detector XP00-RFU.840.02.05.02 Page 14 of 68 © Siemens, 2014

Examples of shock event entries:

Additional information in log – detector type, serial no and FW version:

2.1.3 Displays in the Log Files

The following is an example of a display with an explanation of the individual displays:

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 15 of 68 Detector

Detector XP00-RFU.840.02.05.02 Page 16 of 68 © Siemens, 2014

1. Detector Power LED / Symbol.

2.1.5 Charging Station

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 17 of 68 Detector

n The charging status of the batteries is indicated in different steps by LEDs.

Fig. 8: Battery charger

Detector XP00-RFU.840.02.05.02 Page 18 of 68 © Siemens, 2014

Symbol LED Color / Status Description

© Siemens, 2014 XP00-RFU.840.02.05.02 Page 19 of 68 Detector

Symbol LED Color / Status Description

orange, blinking n The detector is in the error status.

orange, blinking n The detector is switching off (by a