Webasto Heater AT2000STC Air Top Installation Guide
Webasto Heater AT2000STC Air Top Installation Guide
Webasto Heater AT2000STC Air Top Installation Guide
General Information
Webasto Thermo & Comfort Australia Pty Ltd is pleased to provide this installation guide for the Air Top 2000STC
heating system. When used according to the guidelines stated in this booklet, you should expect many years of
trouble‐free, enjoyable operation.
This installation guide represents our latest effort to produce the best technical documentation possible. In our
efforts toward continuous, ongoing product improvement, we also encourage our customers to provide feedback
concerning this guide and the Air Top 2000STC heating system.
The air heaters operate independently of the engine and are connected to either the vehicle’s own fuel tank or via a
separate fuel tank and the electrical system of the vehicle.
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Webasto Air Top Installation Guide – AT2000STC
Pre‐Installation Considerations
1) Location and orientation of the heater.
The heater may be fitted to the interior or exterior of the vehicle. If it is installed externally, ensure that the heater is fitted in
a position where it is protected from water and dust ingress.
2) Length of hot air outlet ducting – the shorter, the better. Ensure that the hot air outlet is not directed towards or
in contact with the human body, as the hot air temperature can range from 80‐120oC.
3) Return vent ‐ in some cases where there is enough air circulation in and around the heater, ducting may not be
required to the return air vent. Where it is required, keep ducting to a minimum.
4) Location of the controller, electrical wiring, fuse and battery connections.
5) Location of the fuel pump and fuel filter.
6) Location of the exhaust system. Ensure that the exhaust is not facing direction of travel.
7) Location of the combustion air systems.
8) Fuel pick‐up options – 12L Webasto fuel tank or standpipe.
9) Electrical ‐ ensure to use the supplied fuses in the kit and battery positive and negative connected directly to the
house battery.
Tips
Loosely attach the heater with the mounting bracket and place it in your desired location to predetermine the heater
orientation, ducting layout, airflow, wiring, controller and general clearance for easy accessibility and for future
service and repair.
Fig 1 – Serial number labels – Heater Fig 2 – Serial number label written as Fabr Nr.
The Serial Number label on the AT2000STC will still state AT2000ST. This is to avoid the necessity of applying for a
new EC type approval. The heater will still be an AT2000STC based on the manufacture date and serial number.
Note: In case of warranty situations, the serial number will be requested by Webasto or an authorised dealer to
validate.
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Webasto Air Top Installation Guide – AT2000STC
Fig 3
50mm
Fig 4
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Webasto Air Top Installation Guide – AT2000STC
Fig 5 Fig 6
2.2 Place the heater so the bracket is facing up (Fig 7), you will now notice electrical wires bundled in the
combustion air inlet (Fig 3) (3), these 2 black wires are for the fuel pump.
Fig 7 – Bracket facing upwards and notice the wires in the combustion air inlet.
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Webasto Air Top Installation Guide – AT2000STC
2.4 The combustion air inlet (Fig 3) (3) has a slot to accommodate the wires, ensure the fuel pump wires sit
neatly in this slot. Never run the wires through the combustion air inlet tube as it will create air restrictions.
Fig 8
2.5 Attaching combustion air tube. A matching slot needs to be cut in one end of the combustion air tube to
accommodate the fuel pump wires.
Fig 9 – Combustion Air Tube “V” cut. Fig 9a – Combustion Air Filter
2.6 Using the 25mm hose clamp, fix the combustion air tube to the inlet (Fig 3) (3).
Note: Ensure that the hose clamp & fuel pump wires are not rubbing.
Under no circumstance may the combustion air be taken from areas occupied by people. The combustion air intake
opening must not point in the direction of travel. It must be located so that it cannot become clogged with dirt or
road debris.
The combustion air must be extracted using a combustion air tube supplied in the kit and protected from dust and
water ingress.
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Webasto Air Top Installation Guide – AT2000STC
2.7 Attach the fuel line using the 10mm hose clamp & rubber fuel line connector, fix to the fuel inlet (Fig 3) (5),
then fix the fuel line to the open end of the rubber connector and secure with another 10mm hose clamp.
(Ref: Fig 8).
2.8 Install the stainless steel exhaust pipe, using the 25 mm exhaust clamp to the exhaust gas outlet (Fig 3) (5).
The exhaust pipe temperature is above 250oC. Ensure that the end cap is properly mounted and pointing downwards
(fig 11.1). The exhaust must not point in the direction of travel. The exhaust must be secured and away from heat
sensitive components, vehicle fuel lines and harnesses. Webasto can supply exhaust lagging if required.
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3 Electrical System
3.1 Main Harness
1
5
6
7 2
Number Function
1 Fuse Holder
2 Red Wire (Battery Positive)
3 Main Plug
4 Brown Wire (Battery Negative)
5 620 Ohm Resistor
6 Rotary Controller (Potentiometer)
7 Multi‐control digital
Do not cut or extend the controller wiring harness. This will void the warranty. If an extension is required for the
control element plug (Fig 12) (X9), an extension harness is available from Webasto.
We only recommend extending the battery positive (red) and negative (brown) wires. Correct wire size of 6mm to be
used to avoid any current or voltage drop in the circuit.
Ensure that the main plug is properly “home” in the ECU (Fig 12) (3). The main positive (red) and negative (brown)
has to be directly connected to the house battery and NOT via a master switch to ensure correct shut down cycle of
the heater.
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Webasto Air Top Installation Guide – AT2000STC
Please note – The black wire with blue stripes, with the mini spade terminals ‐ labelled as ‘temperature sensor’, must
be connected to the 620 Ω resistor which is supplied in the kit. Polarity does not matter. If the resistor is not
connected when using the multi‐controller the error code F94 will appear. Otherwise, if using the dial controller and
the resistor is not connected the error code F06 will occur.
F2 = 1A for Multi‐Controller
The Air Top 2000STC requires 72‐85 watts, 6‐7 amps during start‐up. The main power connection has to be made at a circuit
designed to sustain this load without any voltage or current draw. Cigar lighter sockets or auxiliary outputs for any other
electronic accessories are not considered adequate for the power supply for the heater.
If any battery management system is used, please contact a Webasto authorised dealer to ensure correct shutdown cycle is
maintained and prevent carbon build up.
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Webasto Air Top Installation Guide – AT2000STC
Install the control element in a convenient location. The control element does not measure temperature. The
monitoring of temperature is registered via a return air temperature sensor located inside the heater.
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4 Fuel Systems
Fig 19 – Sample fuel system layout with Webasto 12Lt plastic fuel and vehicle fuel tank.
For caravans, Webasto can supply a 12L plastic fuel tank with sight level gauge and a quick connect for the fuel line.
With Motorhomes, fuel can be sourced out of the vehicle’s own fuel tank via a fuel pick up supplied with the kit.
Note: When sourcing fuel from vehicle’s fuel tank, do not cut in to the return or supply line for two reasons:
1. Latest model vehicles have highly pressurized fuel systems.
2. If you perform any modifications to the vehicle, you may void the vehicle warranty.
Ensure that the clamps are tight on the fuel filter and the fuel pump and follow the direction of the flow as shown by
arrows on the fuel filter and the fuel pump for correct operation. The fuel lines can be protected in conduit and cable
ties to secure; these are not supplied in the kit.
Ensure that the fuel pump is installed with the clamp, 90 degree elbow and the rubber mounting bracket supplied in
the kit. This will reduce resonation through the vehicle. (Fig 20)
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Webasto Air Top Installation Guide – AT2000STC
When fuel is sourced out of the vehicle’s fuel tank, ensure that the stand pipe is installed on a flat surface and cut
the stand pipe length so that it is 25mm from the bottom of the tank. See Fig 21/22.
Fig 21 – Installing fuel extracting device – (Top Mount type) Fig 22 – 25mm ‐ Fuel Extracting Device
Do not substitute the Webasto supplied fuel filter with non Webasto replacement.
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Webasto Air Top Installation Guide – AT2000STC
In case you are not able to use the stand pipe shown Fig 21 (Top mount type), Webasto can supply another option
(Fig 24 bottom mount type).
On some motor‐home vehicle chassis’ an additional factory fuel spigot may be available at the fuel sender unit,
Webasto can supply a connection kit (Fig 25) to suit therefore eliminating the need for a stand‐pipe or pick‐up.
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5 Ducting Layouts
5.1 Sample One Outlet layout
Fig 26
Return Air
COMPONENT DESCRIPTION
1 RETURN AIR
2 Y‐JUNCTION
Fig 27 Return Air
3 HOT AIR OUTLETS
Fig 28
Ensure that the hot air and return air outlets are at least 1m away from each other or located in different directions
to avoid any short cycle. Any short cycle in the system will affect the performance of the heater.
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Webasto Air Top Installation Guide – AT2000STC
At no point should a hot vent be located or directed towards a person or areas where people are sitting. Hot air
outlet temperature can be between 80o‐120oC.
The heat SHOULD BE directed away from all body parts.
You will need to reset the heater by following the reset procedure – see Page 16, Section 9.
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Webasto Air Top Installation Guide – AT2000STC
9 Reset Procedures
Rotary Control (for multi‐control please refer to page 24, error code 07)
When the controller starts to flash, disconnect the power supply to the heater by:
1) Whilst the controller is in the on position & code flashing, remove the fuse (15A) or disconnect power to the
heater
2) Turn the dial switch to off
3) Wait for a few minutes
4) Re‐install the fuse
5) Restart the heater
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Webasto Air Top Installation Guide – AT2000STC
1 Menu Name
2 Menu Symbols
4 Time
5 On / Off Button
6 Control Knob
Initial Start‐Up
When the Control unit is connected for the first time, a message about the Setting/Configuration of the heater is
displayed.
Press the control knob and the On/Off Button simultaneously for 3 seconds
Select the current Time ‐ turn the Control Knob clockwise to select Hour, press the Control Knob to
confirm, then turn the Control Knob clockwise again to select the Minutes, press the Control Knob to
set.
Press the Control Knob
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Webasto Air Top Installation Guide – AT2000STC
If your heater was not selected correctly at Initial Start‐Up a Manual Reset is required.
Press the On/Off Button to go to the Main Menu Screen and follow the following steps.
During the restart of the Control Knob, an Hourglass will quickly appear
Press the Control Knob and the On/Off Button simultaneously for 3 seconds
The Control is now ready for use.
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It is possible to program the Timer Setting 7 days in advance. The heater switches on automatically at the
programmed time. Up to 3 time settings per day can be set, with a total of 21 time settings for the week.
Turn the Control Knob to choose the desired Switch On time (Hour)
Turn the Control Knob to choose the desired Switch OFF time (Hour)
Select the “Heating” operation mode from the Main Menu screen
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Webasto Air Top Installation Guide – AT2000STC
Options available: Eco (Power Saving Mode); Normal (Comfort Heating); Boost (Rapid Heat)
NOTE: Eco and Boost modes are not available for the AT2000STC
Repeat the process to add timers (3 timer settings per day, 21 per week)
‘Off’ is preset
When altitude function is active, the altitude symbol is shown at the top left in the main menu.
Note: The altitude function must be switched off manually when it is no longer required.
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Webasto Air Top Installation Guide – AT2000STC
11 Preventive Maintenance
To ensure trouble‐free operation of your Webasto heater, please observe the following:
1) Operate heater for at least an hour once a month, regardless of the season
2) Keep return air inlet and hot air outlet free of obstructions to prevent overheating
3) Keep combustion air inlet and exhaust outlet tube free of dirt and obstructions
4) Change fuel filter annually (depending on the usage)
5) Bio Diesel or any fuel additive is not permitted
6) 15A fuse for both 12V and 24V heaters
12 Fault Code
In the event of a failure, a flash code will be generated on the indicator light of the Rotary Control (On/Off) switch. In
order to make a correct analysis, it is necessary to understand the fault code. The flashing code will be visible during
the cool down period of the operation.
During the flash code event you will see five quick flashes followed by a sequence of slow flashes, the sequence of
slow flashes is the actual fault code. The five quick flashes are only an indication that a fault has occurred.
Count only the slow sequence of the flashes to obtain the current fault code.
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Webasto Air Top Installation Guide – AT2000STC
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YouTube tutorial on how to configure the multi controller to the correct model of heater, when there is T12 error.
https://www.youtube.com/watch?v=qhXJOSPkqIM
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Webasto Air Top Installation Guide – AT2000STC
13 Optional Parts
Note: The comprehensive one and two outlet kits are supplied with all necessary components required for installation, however should
additional items be required for more complex installations please use the above list or contact your nearest Webasto Authorised dealer.
27 Air Top 2000STC Installation Guide 2020 | Webasto Thermo & Comfort Australia Pty Ltd.
Webasto Air Top Installation Guide – AT2000STC