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Webasto Heater AT2000STC Air Top Installation Guide

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Air Top Installation Guide ‐ AT2000STC

Webasto Air Top Installation Guide – AT2000STC

General Information
Webasto Thermo & Comfort Australia Pty Ltd is pleased to provide this installation guide for the Air Top 2000STC
heating system. When used according to the guidelines stated in this booklet, you should expect many years of
trouble‐free, enjoyable operation.
This installation guide represents our latest effort to produce the best technical documentation possible. In our
efforts toward continuous, ongoing product improvement, we also encourage our customers to provide feedback
concerning this guide and the Air Top 2000STC heating system.

Visit our website for technical documents: www.webasto.com/au

This Webasto Diesel Heater comes with a 2 year warranty.


Failure to follow these installation instructions and the notes contained therein will lead to all warranty being refused by
Webasto Thermo & Comfort Australia Ltd Pty . The same applies if the repairs are carried out incorrectly or with use of parts
other than genuine Webasto service parts. This will result in the voiding of all warranty. All service and repairs have to be carried
out by authorised Webasto service dealers.

Purpose of the Air Top Heater


The Webasto Air Top 2000STC air heaters are designed to heat the cabins of boats, trucks, minibus’, vans,
motorhomes, caravans and camper trailers.

The air heaters operate independently of the engine and are connected to either the vehicle’s own fuel tank or via a
separate fuel tank and the electrical system of the vehicle.

They are not designed to heat hazardous substances.

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Webasto Air Top Installation Guide – AT2000STC

Pre‐Installation Considerations
1) Location and orientation of the heater.
The heater may be fitted to the interior or exterior of the vehicle. If it is installed externally, ensure that the heater is fitted in
a position where it is protected from water and dust ingress.
2) Length of hot air outlet ducting – the shorter, the better. Ensure that the hot air outlet is not directed towards or
in contact with the human body, as the hot air temperature can range from 80‐120oC.
3) Return vent ‐ in some cases where there is enough air circulation in and around the heater, ducting may not be
required to the return air vent. Where it is required, keep ducting to a minimum.
4) Location of the controller, electrical wiring, fuse and battery connections.
5) Location of the fuel pump and fuel filter.
6) Location of the exhaust system. Ensure that the exhaust is not facing direction of travel.
7) Location of the combustion air systems.
8) Fuel pick‐up options – 12L Webasto fuel tank or standpipe.
9) Electrical ‐ ensure to use the supplied fuses in the kit and battery positive and negative connected directly to the
house battery.

Tips
Loosely attach the heater with the mounting bracket and place it in your desired location to predetermine the heater
orientation, ducting layout, airflow, wiring, controller and general clearance for easy accessibility and for future
service and repair.

Serial Number Labelling


Ensure that the serial number labels are attached on the top or the side of the heater in case the heater is mounted
against a wall and the original label may be inaccessible. Additional labels are supplied in the kit and one should go
on the installation manual envelope to hand over to the customer at the time of commissioning.

Fig 1 – Serial number labels – Heater Fig 2 – Serial number label written as Fabr Nr.

The Serial Number label on the AT2000STC will still state AT2000ST. This is to avoid the necessity of applying for a
new EC type approval. The heater will still be an AT2000STC based on the manufacture date and serial number.

Note: In case of warranty situations, the serial number will be requested by Webasto or an authorised dealer to
validate.

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1 Heater & Floor Mounting Bracket Dimensions


Note: All
dimensions in
millimetres

1 Heating Air Inlet 5 Fuel Inlet


2 Heating Air Outlet 6 Space Requirement for Heating Air Inlet
3 Combustion Air Inlet 7 Space Requirement for Installation & Removal of Heater
4 Exhaust Gas Outlet 8 Cable Outlet (Optional Right or Left)

Fig 3

Floor Mounting Bracket

50mm

Fig 4

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2 Step by Step Installation


1. After checking what is under the floor to ensure clearance of tanks, chassis rails etc., Drill the 140mm floor
mount bracket cut out.
2. Assembly of the heater
2.1 Assemble the heater to the bracket with the rubber gasket using the 10mm nuts and washers supplied in the
kit.
(Rubber gasket must be applied to avoid any heat distribution through the vehicle floor)
The seal gasket must be replaced each time the heater is removed and reinstalled.

Fig 5 Fig 6

2.2 Place the heater so the bracket is facing up (Fig 7), you will now notice electrical wires bundled in the
combustion air inlet (Fig 3) (3), these 2 black wires are for the fuel pump.

Fig 7 – Bracket facing upwards and notice the wires in the combustion air inlet.

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2.4 The combustion air inlet (Fig 3) (3) has a slot to accommodate the wires, ensure the fuel pump wires sit
neatly in this slot. Never run the wires through the combustion air inlet tube as it will create air restrictions.

Fig 8

2.5 Attaching combustion air tube. A matching slot needs to be cut in one end of the combustion air tube to
accommodate the fuel pump wires.

Fig 9 – Combustion Air Tube “V” cut. Fig 9a – Combustion Air Filter

2.6 Using the 25mm hose clamp, fix the combustion air tube to the inlet (Fig 3) (3).
Note: Ensure that the hose clamp & fuel pump wires are not rubbing.

Under no circumstance may the combustion air be taken from areas occupied by people. The combustion air intake
opening must not point in the direction of travel. It must be located so that it cannot become clogged with dirt or
road debris.
The combustion air must be extracted using a combustion air tube supplied in the kit and protected from dust and
water ingress.

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2.7 Attach the fuel line using the 10mm hose clamp & rubber fuel line connector, fix to the fuel inlet (Fig 3) (5),
then fix the fuel line to the open end of the rubber connector and secure with another 10mm hose clamp.
(Ref: Fig 8).
2.8 Install the stainless steel exhaust pipe, using the 25 mm exhaust clamp to the exhaust gas outlet (Fig 3) (5).

The exhaust pipe temperature is above 250oC. Ensure that the end cap is properly mounted and pointing downwards
(fig 11.1). The exhaust must not point in the direction of travel. The exhaust must be secured and away from heat
sensitive components, vehicle fuel lines and harnesses. Webasto can supply exhaust lagging if required.

Fig 11 – The exhaust or combustion pipe must be located so that they


cannot be clogged by dirt or road debris

Fig 10 an exhaust muffler is


supplied in the kit.

Fig 11.1 – Ensure that the end cap is properly mounted


and pointing downwards on the exhaust pipe.

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3 Electrical System
3.1 Main Harness

1
5
6

7 2

Fig 12 – AT2000STC Main Harness connections

Number Function
1 Fuse Holder
2 Red Wire (Battery Positive)
3 Main Plug
4 Brown Wire (Battery Negative)
5 620 Ohm Resistor
6 Rotary Controller (Potentiometer)
7 Multi‐control digital

Do not cut or extend the controller wiring harness. This will void the warranty. If an extension is required for the
control element plug (Fig 12) (X9), an extension harness is available from Webasto.
We only recommend extending the battery positive (red) and negative (brown) wires. Correct wire size of 6mm to be
used to avoid any current or voltage drop in the circuit.

Ensure that the main plug is properly “home” in the ECU (Fig 12) (3). The main positive (red) and negative (brown)
has to be directly connected to the house battery and NOT via a master switch to ensure correct shut down cycle of
the heater.

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3.1A 620 Ohm Resistor

620 Ω resistor supplied


loose & in a separate pack
within the kit.

Connect 620 Ω resistor


to wires marked
‘Temperature Sensor’

Please note – The black wire with blue stripes, with the mini spade terminals ‐ labelled as ‘temperature sensor’, must
be connected to the 620 Ω resistor which is supplied in the kit. Polarity does not matter. If the resistor is not
connected when using the multi‐controller the error code F94 will appear. Otherwise, if using the dial controller and
the resistor is not connected the error code F06 will occur.

F1 = 20A for Heater ‐ 12V Heater

F1 = 15A for Heater ‐ 24V Heater

F2 = 1A for Multi‐Controller

Fig 13 – Fuse holder and fuses supplied in the


kit.

The Air Top 2000STC requires 72‐85 watts, 6‐7 amps during start‐up. The main power connection has to be made at a circuit
designed to sustain this load without any voltage or current draw. Cigar lighter sockets or auxiliary outputs for any other
electronic accessories are not considered adequate for the power supply for the heater.
If any battery management system is used, please contact a Webasto authorised dealer to ensure correct shutdown cycle is
maintained and prevent carbon build up.

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3.1 Fuel pump Wiring


A 7m fuel pump harness (Fig 14) is supplied in the kit to connect to the fuel pump. Blue and brown, twin core
harness connects to the two black wires out of the combustion air inlet (Fig 3) (3). Polarity does NOT matter.
Plug kits are supplied; spade terminals or standard automotive electrical connections can be used.
Note: Never run the wires through the combustion air inlet tube, as it will create air restrictions. Ref: Section
2 – (2.4 & 2.5)

Fig 15 – Wiring to the fuel pump


Fig 14 – Fuel pump wiring harness

3.2 Installation of Control Element

Fig 16 – Multi Controller – Fig 17 – Rotary Controller ‐ connects to


complete with mounting kit plug (Fig 10) (X9)

Install the control element in a convenient location. The control element does not measure temperature. The
monitoring of temperature is registered via a return air temperature sensor located inside the heater.

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4 Fuel Systems

Fig 19 – Sample fuel system layout with Webasto 12Lt plastic fuel and vehicle fuel tank.

For caravans, Webasto can supply a 12L plastic fuel tank with sight level gauge and a quick connect for the fuel line.
With Motorhomes, fuel can be sourced out of the vehicle’s own fuel tank via a fuel pick up supplied with the kit.

Note: When sourcing fuel from vehicle’s fuel tank, do not cut in to the return or supply line for two reasons:
1. Latest model vehicles have highly pressurized fuel systems.
2. If you perform any modifications to the vehicle, you may void the vehicle warranty.

Ensure that the clamps are tight on the fuel filter and the fuel pump and follow the direction of the flow as shown by
arrows on the fuel filter and the fuel pump for correct operation. The fuel lines can be protected in conduit and cable
ties to secure; these are not supplied in the kit.

4.1 Installation – Fuel Pump

Ensure that the fuel pump is installed with the clamp, 90 degree elbow and the rubber mounting bracket supplied in
the kit. This will reduce resonation through the vehicle. (Fig 20)

Fig 20 Fuel pump installed


with rubber mounting
bracket (below)

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4.2 Installation of Fuel Stand Pipe

When fuel is sourced out of the vehicle’s fuel tank, ensure that the stand pipe is installed on a flat surface and cut
the stand pipe length so that it is 25mm from the bottom of the tank. See Fig 21/22.

Fig 21 – Installing fuel extracting device – (Top Mount type) Fig 22 – 25mm ‐ Fuel Extracting Device

Install the tank extracting device as shown Fig 21


Shorten the immersion tube; the end should be approx. 25 mm off the bottom of the tank. Cut the tube diagonally
and ensure you deburr the cut edges. (Fig21)
Drill a 25mm hole on the flat surface of the tank (Fig 22). Ensure you grease the drill bit and drilling surface or apply
masking tape beforehand (to catch small drilling chips or swarf entering the fuel tank).
Install the fuel pick up and tighten the locking nut (the seal should be slightly compressed; applying any locking glue
will be advisable).

4.3 Fuel Filter


To ensure a clean combustion process, a fuel filter is supplied. Always check the direction of flow as marked on the
filter (Fig 23). The filter should be installed between the fuel source and the fuel pump.

Fig 23 – Webasto Genuine fuel filter

Do not substitute the Webasto supplied fuel filter with non Webasto replacement.

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4.4 Fuel Line


Only Webasto supplied Fuel Line should be used for the fuel delivery to the heater. Use of any other fuel line will
result in malfunction of the heater and will void warranty. To ensure correct connections, rubber hose connectors,
10 mm hose clamps and fuel line are supplied in the kit.

Fig 24 – Installing fuel extracting device ‐ Bottom Mount

In case you are not able to use the stand pipe shown Fig 21 (Top mount type), Webasto can supply another option
(Fig 24 bottom mount type).

On some motor‐home vehicle chassis’ an additional factory fuel spigot may be available at the fuel sender unit,
Webasto can supply a connection kit (Fig 25) to suit therefore eliminating the need for a stand‐pipe or pick‐up.

Fig 25 – Optional SAE Connector for installing on an


additional factory fuel spigot

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5 Ducting Layouts
5.1 Sample One Outlet layout

Fig 26

Return Air

5.2 Sample Twin Outlet Layout

COMPONENT DESCRIPTION
1 RETURN AIR
2 Y‐JUNCTION
Fig 27 Return Air
3 HOT AIR OUTLETS

Fig 28

Ensure that the hot air and return air outlets are at least 1m away from each other or located in different directions
to avoid any short cycle. Any short cycle in the system will affect the performance of the heater.

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6 Enclosing the heater


1) Ensure that the area around the heater is not jam packed while using the compartment as storage as the
heater itself and any ducting will get hot (70‐80oC).
2) Heater can be boxed but it is recommended to have some breathing holes or grills on the enclosure to allow
air flow in and around the heater.
3) The ducting has to be secured and ensure it cannot be crushed.
4) Ensure the ducting connections are properly secured by the clamps supplied in the kit.
5) In cases where no return air duct has been applied, ensure you install the 60mm open grill to the return
(heating) air side of the heater as supplied in the kit.

At no point should a hot vent be located or directed towards a person or areas where people are sitting. Hot air
outlet temperature can be between 80o‐120oC.
The heat SHOULD BE directed away from all body parts.

7 Starting the Heater for the First Time


1) Ensure all ducting is connected and secured.
2) Ensure all fuel connections and clamps are connected and secured.
3) Ensure sufficient fuel is available from your fuel source.
4) Ensure that the battery connections are connected and secured.
5) Ensure the supplied fuse has been installed. (Check amperage).
6) Turn the heater to 100% or MAX.
7) Ensure you bleed the fuel system. (See Fuel line bleeding tip).
8) It will take at least 5 mins before you will experience hot air out of the hot air vents.
9) Leave the heater running for at least an hour.

7.1 Start‐up Sequence


The glow plug and the combustion air fan start the operation and combustion process (audible combustion sound of
the combustion air fan and the ticking of the fuel pump will be noticeable). The fuel will be delivered and the
combustion air fan speed will accelerate and provide hot air.

7.2 Switching Off


When heating is no longer required, switch the heater off by the means of the controller on the heater. Never turn
the heater off by the main power supply.

The combustion will be extinguished, followed by a shutdown cooling cycle.

7.3 Fuel Line Bleeding Tip


Turn the heater on with the start‐up sequence and the process of the fuel pump will operate. During this operation
fuel will be delivered to the heater. Depending on the length of the fuel line this may take a few attempts.
During the process the heater will try to start twice and if the fuel has not been delivered, it will show a fault code of
F01 ‐ No start (after 2 attempts to start).

You will need to reset the heater by following the reset procedure – see Page 16, Section 9.

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8 Basic Layout of Complete Installation

COMPONENT DESCRIPTION COMPONENT DESCRIPTION


1 CONTROLLER 8 FUEL STANDPIPE
2 INTERFACE VEHICLE HARNESS 9 FUEL TANK
3 HEATER FUSES – F1 (15A) & 10 FUEL LINE
F2 (10A) {Fig. 13 Pg 9}
4 HOT AIR OUTLET 11 EXHAUST PIPE
5 HOT AIR OUTLET DUCT 12 COMBUSTION AIR INTAKE PIPE
6 FUEL PUMP 13 RETURN (HEATING) AIR INTAKE
GRILL
7 FUEL FILTER

Fig 29 – Basic Complete Installation Layout

9 Reset Procedures

Rotary Control (for multi‐control please refer to page 24, error code 07)
When the controller starts to flash, disconnect the power supply to the heater by:

1) Whilst the controller is in the on position & code flashing, remove the fuse (15A) or disconnect power to the
heater
2) Turn the dial switch to off
3) Wait for a few minutes
4) Re‐install the fuse
5) Restart the heater

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10 Multi‐Control Set‐Up & Operations Guide


10.1 Set‐Up

1 Menu Name

2 Menu Symbols

3 Time Setting Activated

4 Time

5 On / Off Button

6 Control Knob

Timer Heating Ventilation Settings

Initial Start‐Up
When the Control unit is connected for the first time, a message about the Setting/Configuration of the heater is
displayed.

Press the control knob and the On/Off Button simultaneously for 3 seconds

Select your Heater (Note: AirTop Evo 40/55 is displayed as AT 40/55)

Press the Control Knob

Select the current Day

Press the Control Knob

Select the current Time ‐ turn the Control Knob clockwise to select Hour, press the Control Knob to
confirm, then turn the Control Knob clockwise again to select the Minutes, press the Control Knob to
set.
Press the Control Knob

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If your heater was not selected correctly at Initial Start‐Up a Manual Reset is required.

Press the On/Off Button to go to the Main Menu Screen and follow the following steps.

Select the symbol “Settings”

Press the Control Knob

The “Quick Start” menu is displayed

Turn the Control Knob clockwise 10 times until “Reset” is displayed

Select “Reset” by pressing the Control Knob

Press the Control Knob to confirm.

The Control Knob is now restarted

During the restart of the Control Knob, an Hourglass will quickly appear
Press the Control Knob and the On/Off Button simultaneously for 3 seconds
The Control is now ready for use.

Select your Heater (Note: AirTop Evo 40/55 is displayed as AT 40/55)

Press the Control Knob

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10.2 Timer Set‐Up

It is possible to program the Timer Setting 7 days in advance. The heater switches on automatically at the
programmed time. Up to 3 time settings per day can be set, with a total of 21 time settings for the week.

Before the timer can be activated, make sure that the:

∙ Time and current day of the week are set,

∙ Heater is switched off

∙ “Timer” symbol has been selected in the main menu

Press the Control Knob

“Add Timer” screen is displayed

Press the Control Knob in order to add a new timer

Turn the Control Knob to select chosen “Day”

Press the Control Knob to confirm selection

Turn the Control Knob to choose the desired Switch On time (Hour)

Press the Control Knob to confirm

Turn the Control Knob again to choose the Minutes

Press the Control Knob to confirm

Turn the Control Knob to choose the desired Switch OFF time (Hour)

Press the Control Knob to confirm

Turn the Control Knob again to choose the Minutes

Press the Control Knob to confirm

Select the “Heating” operation mode from the Main Menu screen

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Turn the Control Knob to choose the desired heating mode

Options available: Eco (Power Saving Mode); Normal (Comfort Heating); Boost (Rapid Heat)

Press the Control Knob to confirm selection

NOTE: Eco and Boost modes are not available for the AT2000STC

Turn the Control Knob in order to choose the desired temperature

(Temperature range: 5 ‐ 35⁰C)

Press the Control Knob to confirm selection

The programmed timer is saved and shown on the display

Press the Control Knob to activate the programmed time

“Activate” message will appear on the display

Repeat the process to add timers (3 timer settings per day, 21 per week)

10.3 Altitude Function Activation


Altitude function can be switched on when operating the heater at higher altitudes (>1,500m to 2,200m).

The menu element "Settings" has been chosen.

Press the control knob to select the altitude function.

‘Off’ is preset

Press the control knob to select the altitude function.

When altitude function is active, the altitude symbol is shown at the top left in the main menu.

Note: The altitude function must be switched off manually when it is no longer required.

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11 Preventive Maintenance

To ensure trouble‐free operation of your Webasto heater, please observe the following:
1) Operate heater for at least an hour once a month, regardless of the season
2) Keep return air inlet and hot air outlet free of obstructions to prevent overheating
3) Keep combustion air inlet and exhaust outlet tube free of dirt and obstructions
4) Change fuel filter annually (depending on the usage)
5) Bio Diesel or any fuel additive is not permitted
6) 15A fuse for both 12V and 24V heaters

Note: The build‐up of Carbon is not a warrantable condition.


Situations that may cause Carbon build‐up in the heater are:
 Under Voltage: the system should have at least 12.5‐13V;
 Low current: the system requires 7‐8A for the initial start‐up phase for 120 seconds and once the flame is
established the glow plug goes out and heater continues running at 2‐3A;
 Under size wire: where extensions are made to the battery positive & negative cables only, ensure that correct
wire size is used;
 Fuel system: poor fuel quality, air pockets in the fuel line or running out of fuel;
 Combustion system: any blockage or restriction in the combustion air tube or at the silencer;
 Exhaust system: any blockage or restriction in the exhaust muffler or pipe;
 Isolation switch or circuit breaker: can prevent the heater from performing a correct shut down cycle. The
battery positive & negative wire should be connected directly to the battery;
 Electrical connections: poor battery connections, poor Earth, loose fuses and improper crimping of terminals
or plugs.
The build‐up of Carbon is not a product malfunction however; the above listed are external factors that could
affect the performance of the heater.

12 Fault Code
In the event of a failure, a flash code will be generated on the indicator light of the Rotary Control (On/Off) switch. In
order to make a correct analysis, it is necessary to understand the fault code. The flashing code will be visible during
the cool down period of the operation.

During the flash code event you will see five quick flashes followed by a sequence of slow flashes, the sequence of
slow flashes is the actual fault code. The five quick flashes are only an indication that a fault has occurred.

Count only the slow sequence of the flashes to obtain the current fault code.

Quick flashes x5 Number of slow flashes Quick flashes x5

F03 = Pause Pause

E.g. Code F03 = low or high battery voltage

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12.1 Heater Flashing Fault Code Description

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12.2 Heater Digital Multi Control display Fault Code Description

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12.3 YouTube Tutorial Links

YouTube tutorial on how to configure the multi controller to the correct model of heater, when there is T12 error.
https://www.youtube.com/watch?v=qhXJOSPkqIM

YouTube tutorial on the operation of the multi controller.


https://www.youtube.com/watch?v=vvXBKKA8n6U

YouTube tutorial to learn more about general troubleshooting AT2000STC


https://www.youtube.com/watch?v=WfA‐xpvCWHg

YouTube tutorial when ‘No Power’


https://www.youtube.com/watch?v=VfteUuccgwQ

YouTube tutorial on the exhaust & air intake system


https://www.youtube.com/watch?v=WfA‐xpvCWHg

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12.4 Digital Multi Controller error table

13 Optional Parts

PART NUMBER DESCRIPTION


1322632A FUEL STAND PIPE (BOTTOM MOUNT TYPE – FIG 24)
1321156A SAE CONNECTOR FUEL – FIG 25
4152601 EXHAUST LAGGING
92223B ‘L’ BRACKET (WALL MOUNT)
1319724A CONTROLLER EXTENSION HARNESS, 1800mm Long
1319724L CONTROLLER EXTENSION HARNESS, 6000mm Long
KTH9012294A 60mm 45o VENT
1320474A 60x60x60mm ‘Y’ JUNCTION
1311898C 60mm DUCTING

Note: The comprehensive one and two outlet kits are supplied with all necessary components required for installation, however should
additional items be required for more complex installations please use the above list or contact your nearest Webasto Authorised dealer.

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Webasto Thermo & Comfort Australia Pty Ltd


423-427 The Boulevarde, Kirrawee NSW 2232 Australia

Ph: +61 (0)2 8536 4800


svc-info@webasto.com
www.webasto.com
28 Air Top 2000STC Installation Guide 2020 | Webasto Thermo & Comfort Australia Pty Ltd.

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