Retail Banking & Its (Non) Importance in The Country's Economy
Retail Banking & Its (Non) Importance in The Country's Economy
Retail Banking & Its (Non) Importance in The Country's Economy
Aniruddha Paul Head IT Change Delivery, ING Vysya Bank, March 4, 2011
1806
1860
1st foreign bank in India: Comptoire d'Escompte de Paris Indian banks inspired by the Swadeshi movement. Dakshina Kannada became the cradle of Indian banking RBI Act; Banking Regulation Act Nationalization Liberalization Guidelines on new licenses
External shocks have undermined under capitalized Indian owned banks GoI direction imposed on banking
1906-11
Liberalization of the economy and the industry leads to the rapid growth of banking, especially retail banking as we know it. Demise of the 4-6-4 method!
What is Retail Banking and what makes it different? In a world of parity products, how do you gain leverage?
Definition - Banking in which banking institutions execute transactions directly with customers
Typical products: savings and transaction accounts; mortgages; personal loans; debit and credit cards, etc
Working principle: Law of Large Numbers; probabilistic modeling
Retail Banking: Whats been good for Indian banks hasnt been good enough for the country
Scorching pace of growth since liberalization: CAGR of around 30% to touch a figure of INR 9700 Billion. Bankable households are growing at a CAGR of 28% (2007-11) Whats powering this growth? Economic prosperity and growth rate Young population (70%<35 years)
Technology channels: ATM, POS, Web, Mobile Retail loans constitute 7% of our economy versus 35% in other Asian countries Retail assets are at only 25% of total banking assets 41% of Indias adult population is un-banked Number of loan accounts: 14% of adult population 73% of farm households have no access to institutional credit Share of money lenders in rural debt has moved from 17% in 1991 to 30% in 2002
This imbalance is caused by banks chasing the low hanging fruit that constitutes the urban savvy consumer
Purely from a profitability perspective, a large portion of the Indian population is perceived to be unbankable
The costs of servicing the remote rural sector using traditional business models (KYC; branch centric model; incremental cost of infrastructure) makes profitable banking unviable Therefore, all banks tend to target the upwardly mobile urban salaried class Banks are even creating financial exclusion barriers by increasing minimum balance requirements and average deposit sizes Technology has lowered the cost of servicing this target segment
Financial Inclusion (FI) is an RBI mandate, government mandate and a social mandate
There IS a fortune at the base of the pyramid Social security payments and NREGA payments are being routed through banks
MFIs have shown that its possible to run extremely profitable businesses. Most major banks are working on a business-driven FI strategy
Simplified KYC norms and UID is expected to drive down the cost of customer acquisition
Innovation in mobile / hand held devices using an uniquely Indian model offers the best potential breakout strategy
The banks that will succeed will be those that can deploy business services through the entire eco systems through seamless supply chains
Source: Verizone
The Wrap
Thank you