The External Environment
The External Environment
The External Environment
THE FIRM
REMOTE ENVIRONMENT
ECONOMIC FACTOR
Inflation rate, availability of credit, interest rate, the growth of GNP, disposable income, propensity to consume.
The belief, values, attitudes, opinions, lifestyle of people as developed from cultural, ecological, demographic, religious, educational, and ethnic conditioning. Direction and stability of political, fair trade decisions, antitrust laws, tax programs, minimum wage legislation, pollution and price policies, administrative jawboning.
SOCIAL FACTOR
POLITICAL FACTOR
ECOLOGICAL
Potential Entrants
Threat of new entrants
Suppliers
Substitutes
INDUSTRY ENVIRONMENT
THREAT OF ENTRY
6 majors sources: Economies of scale, product differentiation, capital requirement, cost disadvantages independent of size, access to distribution channels, government policy.
Few companies, unique product or switching costs, not contend with other product, the industry is unimportant customer of the supplier group.
POWERFUL SUPPLIERS
Competitors are numerous or are roughly equal in size and power. Industry growth is slow. The product and service lacks differentiation or switching costs. Fixed costs are high or the product is perishable. Capacity normally is increased in large increments. Exit barriers are high. The rivals are diverse (various) in strategies, origins, and personalities.
OPERATING ENVIRONMENT
COMPETITIVE POSITION
The common criteria of competitors profile:
Market share Wideness of product line Effectiveness of sales distribution Proprietary (pemilik) and key-account advantages Price competitiveness Advertising and promotion effectiveness Location and age of facility Capacity and productivity Experience Raw material costs
Financial position Relative product quality R & D advantages-position Caliber of personnel General image
CUSTOMER PROFILES
HUMAN RESOURCES:
NATURE OF THE LABOR MARKET