Serial Number Filtering Training

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Serial Number Specific Parts Filtering

Any changes to the following information is not authorized or endorsed by Caterpillar Inc.

Agenda
Main interface changes Serial Number Filtering released in SIS 2011A Where does the data come from? FAQs

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Customer View of SIS


Previous Current

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Improved & Simplified Main Menu


Improved Access methods and Links
Change Product/Part Configuration replaces Equipment Link in the header frame Header frame across the application will display full serial number instead of just prefix when applicable Add/Edit replaces Add/Edit Equipment List Find replaces Select Equipment Model

Include Attachments check box removed from main menu


Check box replaced by enhanced As Shipped and Fallback Arrangement Filtering (covered later in this training material)
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Previous

Information Access Methods

Current

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Previous

Prior to the 2011A release of SIS checking the Include Attachment? check box would return search results with available attachments. Include Attachment? is no longer available to check on the main menu(replacement details on next page)

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Current

The Include Attachments? functionality is now available after the search results are retrieved. Shown is the serial number specific results based on invoice data. Once Auto Filter is unchecked the results will then include attachments and any parts that are not included on the invoice.
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As Shipped Product Access Method


As Shipped Product uses Cat Warranty (SIMSi) system as the data
source

As Shipped Product enhances and expands the As Shipped Engine


access method

As Shipped Product provides user ability to view As Shipped captive


Engine and Machine data plus expands access methods

Instead of putting in a serial number, performing a search and then


returning back to the main menu to identify the arrangement part number you can go directly to As Shipped Product to see all Dealer Distribution Systems available arrangements.
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As Shipped Product
The page has a link to navigate to the Kits page. Once on the Kits page, the As Shipped Engine link will Machine and/or Engine serial number be replaced with an As fields will be filled in based on Shipped Product link available data

All items engine datathe (prime or All the line from invoice captive) will continue to data for the provided SNs will become from Technical Marketing displayed in the order they appear in Information (TMI) the invoice

Line items that are in the selected Parts manual will be hyperlinked to allow the user to navigate to the consist page for each item and they will have an NPR link next to them

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Serial Number Specific Parts Identification


SIS searches using complete Serial numbers will use two new
filtering methods (as applicable) to provide users more accurate serial number specific parts identification As Shipped Filtering Uses As Shipped Product and Engine data

Fallback Arrangement Uses all applicable arrangements for the given serial number. Fallback Arrangement applies when no As Shipped Product or Engine data is available.

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Serial Number Specific Parts Identification


The Toggle check box feature on the search results pages can be
used to disable the Auto-filtering temporarily

The Toggle check box feature will not be displayed when searching
for information using only a Serial Number Prefix or a single Arrangement

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Serial Number Specific Parts Identification


Checked

If an invoice is available for the serial number selected, each search method will show filtered results. Users always have the ability to temporarily uncheck the filtering method and return to specific serial number break filtering.
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Serial Number Specific Parts Identification


Unchecked

Unchecked also Includes Attachments (as seen priorDealer to the 2011A release on the main menu) Distribution Systems
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Filtered vs. Unfiltered Search


Toggle check box to disable filtering

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If you receive the message

Sorry, but no documents were found that matched your criteria (The current filter method did not find data for your specific serial number) Uncheck the Auto Filter check box to disable filtering, then serial number break specific parts will display including any applicable attachments.

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Additional Search Instructions

In this example the Results - Auto Filter box is checked Parts Identification is NOT DISPLAYED under Information Types The new Auto Filtering functionality is not returning parts information related to the Actuator Gp.
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Additional Search Instructions

In this example the Results - Auto Filter checkbox is Unchecked

Parts Identification IS DISPLAYED under Information Types


Click on Parts Identification Parts information DISPLAYED for the Actuator Gp. Dealer IS Distribution Systems
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Change Product / Part Configuration Page


Click Change Product / Part Configuration link

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Change Product / Part Configuration Page


Previously accessed via the Equipment link on the header. Enhancements to this page display the Serial numbers, Captive
components and Arrangement(s) or As Shipped Detail link as applicable.

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Questions & Discussion

Accenture Dealer Management Services (ADMS) Telephone: (309) 675-4000 or +54 (11) 4850 3800 Email: Support.adms@accenture.com
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