Hotel Management System
The Request for the Reservation of the room is done by the customer.
The Receptionist checks the room availability.
After getting the availability, the receptionist gives a form the customer.
The Details included in the form are:
Full Name of the person.
No. of people accompanying that person.
Address.
Date and Time of Arrival.
No. of Days and Nights Halt.
Room Type.
Lunch and Dinner Plan.
Means of Payment.
Signature or Thumbprint of the customer.
Hotel Management System
The Request for the Reservation of the room is done by the customer.
The Receptionist checks the room availability.
After getting the availability, the receptionist gives a form the customer.
The Details included in the form are:
Full Name of the person.
No. of people accompanying that person.
Address.
Date and Time of Arrival.
No. of Days and Nights Halt.
Room Type.
Lunch and Dinner Plan.
Means of Payment.
Signature or Thumbprint of the customer.
Hotel Management System
The Request for the Reservation of the room is done by the customer.
The Receptionist checks the room availability.
After getting the availability, the receptionist gives a form the customer.
The Details included in the form are:
Full Name of the person.
No. of people accompanying that person.
Address.
Date and Time of Arrival.
No. of Days and Nights Halt.
Room Type.
Lunch and Dinner Plan.
Means of Payment.
Signature or Thumbprint of the customer.
Hotel Management System
The Request for the Reservation of the room is done by the customer.
The Receptionist checks the room availability.
After getting the availability, the receptionist gives a form the customer.
The Details included in the form are:
Full Name of the person.
No. of people accompanying that person.
Address.
Date and Time of Arrival.
No. of Days and Nights Halt.
Room Type.
Lunch and Dinner Plan.
Means of Payment.
Signature or Thumbprint of the customer.
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Software Requirement Specification(SRS) Of
Hotel Management System
(HMS)
Purpose
This Software Requirements Specification (SRS) will
provide a detailed description of the requirements for the Hotel Management System (HMS). This SRS will allow for a complete understanding of what is to be expected of the HMS to be constructed. The clear understanding of the HMS and its functionality will allow for the correct software to be developed for the end user and will be used for the development of the future stages of the project. This SRS will provide the foundation for the project. From this SRS, the HMS can be designed, constructed, and finally tested.
Purpose
This SRS will be used by the software engineers
constructing the HMS and the hotel end users. The software engineers will use the SRS to fully understand the expectations of this HMS to construct the appropriate software. The hotel end users will be able to use this SRS as a test to see if the software engineers will be constructing the system to their expectations. If it is not to their expectations the end users can specify how it is not to their liking and the software engineers will change the SRS to fit the end users needs.
Scope
The software product to be produced is a Hotel
Management System which will automate the major hotel operations. The first subsystem is a Reservation and Booking System to keep track of reservations and room availability. The second subsystem is the Tracking and Selling Food System that charges the current room. The third subsystem is a General Management Services and Automated Tasks System which generates reports to audit all hotel operations and allows modification of subsystem information. These three subsystems functionality will be described in detail in following slides.
Scope
There are two end users for the HMS. The end users are the hotel staff (customer service representative) and hotel managers. Both user types can access the Reservation and Booking System and the Food Tracking and Selling System. The General Management System will be restricted to management users.
Description Of Present System
The Request for the Reservation of the room is done by the customer.
The Receptionist checks the room availability.
After getting the availability, the receptionist gives a form the customer.
The Details included in the form are:
Full Name of the person.
No. of people accompanying that person.
Address.
Date and Time of Arrival.
No. of Days and Nights Halt.
Room Type.
Lunch and Dinner Plan.
Means of Payment.
Signature or Thumbprint of the customer.
Description Of Present System (Continued)
All the Details are verified and confirmed by the Receptionist.
The customer is given a confirmation voucher and Room Keys.
After that, the Receptionist writes down the information provided by the customer in a register Maintained by him/her.
According the Room Type, the charges are set.
When the customer checks out, the final bill is given to the user, which is nothing more than a billing form filled by the Receptionist. In very few occasions, the bill is generated by a billing machine.
Limitations Of Present System
Existing System is a Manual Management System.
Records are managed manually, so it is very hard to maintain the records
systematically.
There is no data security in the present system, so user may view and change the data in some way.
It takes a lot of time for adding, deleting, searching or modifying any
particular record.
There is no proper systematic relationship in between the work done by
the manager and the staff and many more.
Proposed System & Its Advantages
The Proposed Hotel Reservation system handles all the reservation and the billing Transactions carried out in the Hotel.
This System maintains a log of all the customers.
This system is user friendly.
Any person can operate this software effortlessly.
This software will be more secure.
The customer details privacy is maintained.
Hotel Room Information:
Easy Updating of the Rooms:
The System will provide easy Information for the Room availability and its type.
The availability of the room can be easily updated in this system.
Report Generation:
This System provides Easy maintenance of the customer Records and their Detailed report.
Proposed System & Its Advantages
(Continued)
Password protected:
Different Login Levels:
This System provides privacy levels of the customer details and their records. The System will provide different login levels to maintain security.
Administrator:
The Administrator User has access to the Entire software.
He can Update, Delete rooms, view customer records, generate reports, and generate bill.
Staff Login:
The Staff User has access only to the Check In, Update Check In and Checkout functions of the Software.
Staff can also generate bill.
Fact Finding Techniques
We mainly used three fact finding techniques to find out for ourselves the correct information on the basis of which we will build the software.
These fact finding techniques are extremely important because these are the facts on the basis of which we can build the software that comprises of a friendly environment for the end user to work with. This is the reason why fact finding is an important activity.
The techniques which were used by us include:
Interview & Questionnaire.
Document Sampling (Detailed examination of checking-in & out, billing forms
and other related documents).
Work Site Observation.
Sequence Diagram Receptionist
Customer
Chef
Room Attendant
Food Items
Request For Room
Generate Bill Check Room Availability Return Bill Orders Return Status
Pay Bill
Makes
Return Status
Returns Book Room
Check Out
Delivers Return Summary
Return Return
In Take Check Feedback Return Return Feedback
Room
Bill
Use Case Diagram
New Entry For Check In Update Check In Perform Check In View Room Status Search Customer Information
Use Case Diagram
Add, Update, Delete Room Set Floor Information Set Room Information Generate Report Change Hotel Profile Set Room Price
