Nterprise Esource Lanning: By: Rahul Gupta

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Enterprise

Resource
Planning
By : Rahul Gupta
Contents
• What is ERP?
• ERP Evolution
• Characteristics of ERP Systems
• ERP Market Share
• ERP System – Cost Components ERP
• Advantages
• Disadvantages
• Conclusion
Historical Context of ERP
• Historically, companies created “islands of automation”. A
hodge-podge of various systems that operated or
managed various divergent business processes.
• Sometimes these systems were integrated with each other and
sometimes they weren’t.
• The total organizational costs of maintaining a patchwork of
redundant and overlapping systems has grown over the years to
the point where the cost of maintaining these systems is greater
than installing a new system.
What is ERP?
• It integrates all departments and functions across
a company onto a single computer system that
can serve all those different departments’
particular needs.

• ERP automates the tasks involved in performing a


business process
An example: order
fulfillment
Before ERP

Problems:
Delays, lost orders, keying into different
computer systems invites errors
An example: order fulfillment
(2)

Front-Office Functions Back-Office Functions


ERP Evolution
1960- MRP (Material Requirement Planning)
70’s Inventory and process time reduction with new
production planning systems
1980’s MRP II (Manufacturing Resource
Planning )
Greater reductions due to the integration with
accounting and human resource systems
1990’s ERP
Focused on clients. Real time transactions.
Corporate optimization.
2000’s ERP Extended or ERP II
Focused on clients, optimizing the whole business
network; including suppliers and clients
Characteristics of ERP Systems
• Integration: seamless integration of all the information flowing
through a company – financial and accounting, human resource
information, supply chain information, and customer information.

• Best Practices: ERP vendors talk to many different businesses


within a given industry as well as academics to determine the
best and most efficient way of accounting for various
transactions and managing different processes.
processes The result is
claimed to be “industry best practices”.
Characteristics of ERP Systems

• The general consensus is that business process change adds


considerably to the expense and risk of an ERP systems
implementation. Some organizations rebel against the inflexibility
of these imposed business practices.
ERP Package Saturation in U.S.
Manufacturing Firms
• Company has installed a package ERP 44.1%
system
• Company is currently installing a package 18.8%
ERP system
•Company plans to install a package ERP 10.3%
system within 18 months
• No ERP system is planned 26.8%
ERP Market Share
SAP 25%
Oracle 14.2%
Multiple packages 9.8%
Baan 8.8%
J.D. Edwards 7.4%
Peoplesoft 2.5%
SSA/BPCS 2.5%
QAD 2.5%
Other packages 27.3%
ERP System – Cost Components
Software 30.2%
Consulting 24.1%
Hardware 17.8%
Implementation Team 13.5%
Training 10.9%
Other 3.3%
Source: Enterprise Resource Planning Survey of US Manufacturing Firms, Mabert, Soni
and Venkatraman, Production and Inventory Management Journal, 2000
Hidden costs of ERP
• Integration and testing
• Data conversion
• Data analysis
• Replacing your best and brightest
• Implementation teams can never stop
• Waiting for ROI
• Post-ERP depression
Advantages
• design engineering (how to best make the
product)
• Reduction of personnel
• Increased productivity
• Increased visibility of corporate data
• Improved on-time delivery performance
• Improved responsiveness to customer
Benefits of Implementing ERP
Disadvantage )

• Customization of the ERP software is limited. Some customization may involve changing of
the ERP software structure which is usually not allowed
• ERP systems can be very expensive to install often ranging from 30,000 to 500,000,000 for
multinational companies.
• ERP vendors can charge sums of money for annual license renewal that is unrelated to the
size of the company using the ERP or its profitability.

• Once a system is established, switching costs are very


high for any one of the partners (reducing flexibility and
strategic control at the corporate level). Once a system is
established, switching costs are very high for any one of
the partners (reducing flexibility and strategic control at the
corporate level).
ERP Failure
Standish Group Study of ERP Implementations:
• 35% are Cancelled
• 55% overrun their budgets
• Less than 10% are on time and under budget.
ERP Failure
Standish Group Study of ERP Implementations:
Implementation Averages
• Cost: 178% over budget
• Schedule: 230% longer
• Functionality: –59%
– or: the system will only perform 41% of the
functions it was intended to perform.
Summary

• Companies that manufacture products to sell have these


basic functional areas:
– Marketing and Sales
– Production and Materials Management
– Accounting and Finance
– Human Resources
• Functional areas are served by information systems
Summary Continued

• Employees in one functional area need information


from another to do their job
• Today, business managers think in terms of business
processes rather than functional areas. ERP
software encourages this new thinking

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