The Information Economy

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Chapter 11

The information economy

David Begg, Stanley Fischer and Rudiger Dornbusch, Economics,


6th Edition, McGraw-Hill, 2000
Power Point presentation by Peter Smith
11.2
Use of the internet
Business to business use of the internet

1200
1000
800
bn. 600
400
200
0
1997 1999 2001 2003

11.3
e-products
An e-product:
can be digitally encoded then transmitted
rapidly, accurately and cheaply
e.g. music, films, books, sport
Fixed costs of producing e-products are
huge
but marginal costs of distribution are
tiny
implying vast economies of scale

11.4
Consuming information
Four key features of e-products:

experience
overload
switching costs
network externalities

11.5
Experience products
An experience good or service is one
that must be sampled before the user
knows its value
information is nearly always new
marketing needs careful attention
freesamples
previews
establishing reputation

11.6
Information overload
arises when the volume of
available information is large
but the cost of processing it is
high

screening devices become crucial

11.7
Switching costs
arise when existing costs are sunk

so changing supplier incurs additional


costs

smart suppliers devise strategies for


locking in their customers
e.g. air miles, supermarket reward cards

11.8
Network externalities
Suppose D1 represents the
demand curve for a product
D exhibiting network externalities
With price at P1, demand is
P1 limited.
If price is reduced to P2, more
people find the network attractive
so not only is there a move along
P2 D the demand curve, but there is
D1 D2 a shift in demand.
Long-run demand is more
Q1 Q2 Quantity
elastic (DD).
11.9
Information: the supply side
Given substantial economies of
scale, we expect monopoly suppliers
of information products:
Dominant firm with competitive
fringe
e.g. Microsoft
Niche market monopolies

11.10
Pricing information products
Strategies for pricing information products:
two-part tariff
an annual charge to cover fixed costs, and a small
price per unit related to marginal costs
versioning
the deliberate creation of different qualities to facilitate
price discrimination
bundling
the joint supply of more than one product to reduce
the need for price discrimination

11.11
Competition vs. collaboration

A strategic alliance is a blend of


co-operation and competition, in
which a group of suppliers provide
a range of products that partly
complement one another
e.g. Microsoft and Intel
airline alliances: One World, Star

11.12
Understanding the e-economy

1 The information revolution is


changing our lives
but few of its activities or market
tactics are unprecedented
2 The revolution in technology has
not required a corresponding
revolution in economic theory

11.13

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