The Information Economy
The Information Economy
The Information Economy
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11.3
e-products
An e-product:
can be digitally encoded then transmitted
rapidly, accurately and cheaply
e.g. music, films, books, sport
Fixed costs of producing e-products are
huge
but marginal costs of distribution are
tiny
implying vast economies of scale
11.4
Consuming information
Four key features of e-products:
experience
overload
switching costs
network externalities
11.5
Experience products
An experience good or service is one
that must be sampled before the user
knows its value
information is nearly always new
marketing needs careful attention
freesamples
previews
establishing reputation
11.6
Information overload
arises when the volume of
available information is large
but the cost of processing it is
high
11.7
Switching costs
arise when existing costs are sunk
11.8
Network externalities
Suppose D1 represents the
demand curve for a product
D exhibiting network externalities
With price at P1, demand is
P1 limited.
If price is reduced to P2, more
people find the network attractive
so not only is there a move along
P2 D the demand curve, but there is
D1 D2 a shift in demand.
Long-run demand is more
Q1 Q2 Quantity
elastic (DD).
11.9
Information: the supply side
Given substantial economies of
scale, we expect monopoly suppliers
of information products:
Dominant firm with competitive
fringe
e.g. Microsoft
Niche market monopolies
11.10
Pricing information products
Strategies for pricing information products:
two-part tariff
an annual charge to cover fixed costs, and a small
price per unit related to marginal costs
versioning
the deliberate creation of different qualities to facilitate
price discrimination
bundling
the joint supply of more than one product to reduce
the need for price discrimination
11.11
Competition vs. collaboration
11.12
Understanding the e-economy
11.13