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    Organisation Behaviour: Lesson 1

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    preityzinta
    Organizational behavior is the field of study that looks at how individuals, groups, and structures influence behavior within organizations. It draws from psychology, sociology, anthropology, and political science. Some challenges organizations face include responding to globalization, managing workforce diversity, improving quality and productivity, and improving ethical behavior. The basic organizational behavior model looks at how independent variables like individual characteristics, group dynamics, and organizational structure impact dependent variables such as job satisfaction, productivity, and turnover.

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    Organisation Behaviour: Lesson 1

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    preityzinta
    38 views22 pages
    Organizational behavior is the field of study that looks at how individuals, groups, and structures influence behavior within organizations. It draws from psychology, sociology, anthropology, and political science. Some challenges organizations face include responding to globalization, managing workforce diversity, improving quality and productivity, and improving ethical behavior. The basic organizational behavior model looks at how independent variables like individual characteristics, group dynamics, and organizational structure impact dependent variables such as job satisfaction, productivity, and turnover.

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    Lesson 1

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    Organizational behavior is the field of study that looks at how individuals, groups, and structures influence behavior within organizations. It draws from psychology, sociology, anthropology, and political science. Some challenges organizations face include responding to globalization, managing workforce diversity, improving quality and productivity, and improving ethical behavior. The basic organizational behavior model looks at how independent variables like individual characteristics, group dynamics, and organizational structure impact dependent variables such as job satisfaction, productivity, and turnover.

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    Attribution Non-Commercial (BY-NC)
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    38 views22 pages

    Organisation Behaviour: Lesson 1

    Uploaded by

    preityzinta
    Organizational behavior is the field of study that looks at how individuals, groups, and structures influence behavior within organizations. It draws from psychology, sociology, anthropology, and political science. Some challenges organizations face include responding to globalization, managing workforce diversity, improving quality and productivity, and improving ethical behavior. The basic organizational behavior model looks at how independent variables like individual characteristics, group dynamics, and organizational structure impact dependent variables such as job satisfaction, productivity, and turnover.

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    Organisation Behaviour

    Introduction
    Lesson 1
    Organizational behavior (OB)
    A field of study that investigates the
    impact that individuals, groups, and
    structure have on behavior within
    organizations, for the purpose of
    applying such knowledge toward
    improving an organization’s
    effectiveness.
    Replacing Intuition with
    Systematic Study
    Intuition
    A feeling not necessarily supported by
    research.
    Systematic study
    Looking at relationships, attempting to
    attribute causes and effects, and
    drawing conclusions based on scientific
    evidence.
    Provides a means to predict behaviors.
    Contributing Disciplines to the
    OB Field

    Psychology:-The science that seeks to measure,


    explain, and sometimes change the behavior of
    humans and other animals.

    4
    Psychology
    Sociology
    The study of people in relation to their
    fellow human beings

    6
    Social Psychology
    An area within psychology that blends
    concepts from psychology and sociology
    and that focuses on the influence of
    people on one another.

    7
    Social Psychology
    Anthropology
    The study of societies to learn about
    human beings and their activities.
    Political Science
    The study of the behavior of individuals
    and groups within a political
    environment
    Challenges and Opportunities for OB
    Responding to Globalization
    Increased foreign assignments
    Working with people from different
    cultures
    Coping with anti-capitalism backlash
    Overseeing movement of jobs to countries
    with low-cost labor
    • Managing Workforce Diversity
    – Embracing diversity
    – Changing U.S. demographics
    – Implications for managers
    • Recognizing and responding to differences
    Major Workforce Diversity
    Categories
    • Improving Quality and Productivity
    – Quality management (QM)
    – Process reengineering
    • Responding to the Labor Shortage
    – Changing work force demographics
    – Fewer skilled laborers
    – Early retirements and older workers
    • Improving Customer Service
    – Increased expectation of service quality
    – Customer-responsive cultures
    • Improving People Skills
    • Empowering People
    • Stimulating Innovation and Change
    • Coping with “Temporariness”
    • Working in Networked Organizations
    • Helping Employees Balance Work/Life Conflicts
    • Improving Ethical Behavior
    A Managerial Perspective

    • Improving People Skills


    • Managing Work Force Diversity
    • Responding to Globalization
    • Empowering People
    • Stimulating Innovation
    and Change
    • Coping with “Temporariness”
    • Helping Employee Balance Work-Life
    Conflicts
    • Declining Employee Loyalty
    • Improving Ethical Behavior
    Basic OB Model, Stage I
    Model:-An abstraction of reality. A
    simplified representation of some real-
    world phenomenon.
    The Dependent Variables

    • Dependent variable:-A response that is


    affected by an independent variable
    The Dependent Variables

    Productivity
    A performance measure that includes
    effectiveness and efficiency.
    Effectiveness
    Achievement of goals.
    Efficiency
    The ratio of effective output to the input
    required to achieve it.
    • Absenteeism:-The failure to report to work
    • Turnover:-The voluntary and involuntary
    permanent withdrawal from an organization
    • Organizational citizenship behavior (OCB)
    • Discretionary behavior that is not part of an
    employee’s formal job requirements, but that
    nevertheless promotes the effective
    functioning of the organization.
    Job satisfaction
    A general attitude toward one’s job, the
    difference between the amount of
    reward workers receive and the amount
    they believe they should receive.

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