Power Point Presentation ON Ethics in Marketing
Power Point Presentation ON Ethics in Marketing
Power Point Presentation ON Ethics in Marketing
ON
ETHICS IN MARKETING
MARKETING ETHICS
Stakeholder-oriented framework
Stakeholder-oriented framework,
analyzing ethical problems on the
basis of whom they affect (e.g.
consumers, competitors, society as a
whole).
Ronald McDonald House
Concerned for ill children
Process – oriented framework
Process-oriented framework,
analyzing ethical problems in terms of
the categories used by marketing
specialists (e.g. research, price,
promotion, placement).
SPECIAL ETHICAL ISSUES IN
MARKETING
Pricing Issues
Promotional Issues
Channel Issues
Product Issues
PRICING ISSUES
List of unethical pricing practices.
price fixing
price skimming
price discrimination
variable pricing
predatory pricing
price war
bid rigging
dumping (pricing policy)
PROMOTIONAL ISSUES
False and misleading advertising
Negative advertising
Creating demand for vice or
unwholesome products
Intrusive promotions
CHANNEL ISSUES
Slotting allowances
Gray market merchandise
Exclusive geographic territories
Exclusive dealing agreements
Refusal to deal
Product Issues
Products that create harm
Targeted at disadvantaged groups (e.g.,
cheap wine targeted to alcoholics and
homeless people)
Wasteful & unnecessary packaging
Unsafe products
Omit information
Incomplete testing of product
ETHICAL VALUES
HONESTY
RESPECT RESPONSIBILITY
ETHICAL VALUES
OPENNESS FAIRNESS
HONESTY
tell the truth in all situations and at all
times
offer products of value that producer claim
in communications.
honorexplicit and implicit commitments
and promises
RESPONSIBILITY
make strenuous efforts to serve the needs
of customers.
acknowledge the social obligations to
stake holders that come with increased
marketing and economic power.
recognize special commitments to
economically vulnerable segments of the
market such as children, the elderly and
others who may be substantially
disadvantaged.
FAIRNESS
Represent products in a clear way in
selling, advertising etc
avoid manipulations and sales tactics that
harm customer trust.
not engage in price fixing, predatory
pricing,“bait-and-switch” etc tactics.
RESPECT