Intro to SAP QM & EH&S

QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM momdule of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 2

 QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM momdule of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 3

 QM – the positioning
Position of QM

Quality
Management: Materials Production
Management Planning
Integration
The Quality in
Management:
the logistical Quality
Produktions-
Management
planung
processes
Integration in the
logistical processes
Plant Sales and
Maintenance Distribution

© 2005 Accenture. All rights reserved. 4

 Functions of QM

3. Preventing,
1. Manage basic 2. Inspection of
monitoring &
data for quality & materials, parts,
corrective activities
inspection planning products
to ensure quality

4. Customer 5. Recording &

6. Inspect &
specific & general processing different
calibrate equipment
certificates kinds of problems

© 2005 Accenture. All rights reserved. 5

 QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM momdule of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 6

 Internal functions of the QM component
Elements
Elements
of the
of QM
the Component
QM Component
Quality
Quality
planning
planning
 Master
 Master
data fordata
inspection
for inspection
planning,
planning,
materialmaterial
Insp. Insp.
specifications
specifications
lot lot
Quality
Quality
inspection
inspection
  Inspection
Inspection lots, inspection
lots, inspection
results and
results
defects
and recording
defects recording
 Usage
 decisions
Usage decisions and follow-up
and follow-up actions actions
 Sample
 Sample
managementmanagement
np
np np
np
Quality
Quality
control
control
 SPC andSPC andcharts
control control charts
 Dynamic
 Dynamic modification
modification
 QM info
 QM info system,
system, vendor evaluation
vendor evaluation
Quality
Quality
certificates
certificates
  Certificate
Certificate profiles profiles
Quality
Quality
notifications
notifications
  Internal/external
Internal/external problemproblem
solving solving R R

Test equipment
Test equipment
management
management
 SAP AG  SAP AG
© 2005 Accenture. All rights reserved. 7
 Quality Planning

The Quality Planning component allows you to

 Manage quality information for materials, vendors, manufacturers & customers

 Monitor the QM Systems of vendors & manufacturers
 Plan inspections for goods rececipt, stock transfers, production orders
inspection points....

 Plan inspection operations in work processes.

Transaction code in SAP: QP01 „Create inspection plan“

© 2005 Accenture. All rights reserved. 8

 Quality Inspection

In the Quality Inspection component you will

 Use inspection specifications that have been predefined in the “inspection

planning“

 Determine if the products meet the given quality requirements (internal or

external)

 Book products into blocked stock if the requirements are not met.

Transaction code in SAP: QA01 „Create inspection lot“

Transaction code in SAP: MM01 „Create material“

© 2005 Accenture. All rights reserved. 9

 Quality Inspection

Transaction code in SAP: MM01 „Create material“

Determine the
kind of
inspection for
the material
you are about
to create.

© 2005 Accenture. All rights reserved. 10

 Quality Control

The Quality Control component enables you to

 Collect, aggregate and analyze data from quality management.

 Display of all quality information from a wide range of perspectives
 Define the level of detail at which you whish to see the information

Just for information. Part of the Logistic information system. It

enables you to conduct analyses and evaluate quality
management data

© 2005 Accenture. All rights reserved. 11

 Quality Certificates

The Quality Certificate component enables you to

 Ensure, that a product meets the quality demanded internally & by the
customer

 Create quality certificates automatically or semi-automatically for delivery

items.

 Distribute certificates to a predefined list of recipients

 Create certificates in the language of each recipient

In general, certificates are created for each delivery item.

© 2005 Accenture. All rights reserved. 12

 Quality Notifications

 Detects, records and processes different kinds of problems.

 Monitors the correction

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 Test Equipment Management

The Test Equipment Management enables you to

 Conduct Quality inspections for the equipment used in the company

 Calibrate the equipment regularily
 Define maintenance cycles
 Create and release maintenance orders

Test equipment management ensures a high performance of your

equipment

© 2005 Accenture. All rights reserved. 14

 QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM momdule of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 15

 External business processes - QM within the logistical
chain

The SAP QM Module is found

throughout the logistical chain
1 in processes of:
 procurement (1)
 goods receipt (2)
2
 production (3)
 sales (4)
3

© 2005 Accenture. All rights reserved. 16

 QM in Procurement (1)

 QM controls the release of vendors for particular material

 QM suggests the vendor with a suitable quality standard for procuring goods.

 QM automatically sends quality agreements and technical terms along with

enquiries and purchase orders.

 Vendors are required to enclose the quality certificates along with the delivery

 QM schedules inspections at vendor’s premises

Overall, QM ensures and monitores that deliveries are of the

needed quality

© 2005 Accenture. All rights reserved. 17

 QM in goods receipt (2)

Delivery from vendor

 Triggers inspections automatically when goods are received (If applicable for
this material)

 Provides Information what certificates are required by the vendor and controls
if they are complete.

 Transfers all goods received into Quality stock until they are cleared from QM

 Prevents the vendors payment if to quality problems apply.

Overall, QM in goods receipt ensures that goods are tested if they

can be further used

© 2005 Accenture. All rights reserved. 18

 QM in production (3)

 Inspection is automatically triggered during production

 Inspection possible by serial numbers of items.

 Flexibility to define inspection intervals

 Continuos process improvement can be possible by analyzing adjusting the

results graphically

 Production personal are notified with quality related problems

 Production can be monitored and controlled through SPC techniques and

control charts

Overall, QM in production ensures that produced goods meet the

targeted quality

© 2005 Accenture. All rights reserved. 19

 QM for storage locations
QM for stock receipt

It is stated in the MMD

if a quality inspection is
necessary for goods
purchased

The production is
monitored to check
quality of produced
goods.

This inspection process

becomes necessary if
the quality could
change over time

© 2005 Accenture. All rights reserved. 20

 QM in sales (4)

Basically QM in „sales“ is like QM in „goods receipt“ only the other way around:

customer

 Inspection is triggered by a delivery to customer.

 If quality certificate are needed they are printed automatically along with
delivery documents

 Handles all customer complaints and traces back the problems to vendors or to
internal problems such as in production

QM in sales assures the quality of goods that are delivered to our

customers.

© 2005 Accenture. All rights reserved. 21

 QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM module of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 22

 What‘s new to the QM Module of the 5.0 release?

What are the changes or add-ons in the 5.0 release of the QM module
compared to the 4.6 release?

 Archiving of samples is now possible with the 5.0 relelase (New feature!)

 Master Data of the samples was extended by 5 new dimensions (Extension to

the existing feature)

 Possibililty to conduct „Stabilitätstudien“ concerning the management of

Testing. (New feature!)

© 2005 Accenture. All rights reserved. 23

 QM – Agenda

1. Overview QM
2. Internal functions of the QM module
2.1. Quality planning
2.2. Quality inspection
2.3. Quality control
2.4. Quality certificates
2.5. Quality notifications
2.6. Test equipment management
3. External business processes – QM within the logistical chain
3.1. QM in procurement
3.2. QM in goods receipt
3.3. QM in production
3.4. QM in sales
4. What‘s new to the QM momdule of the 5.0 release
5. Environment, Health & Safety

© 2005 Accenture. All rights reserved. 24

 Environment, Health & Safety (EH&S)

Unternehmen müssen Gesetze, Regelungen und interne Vorgaben im

Arbeits- und Umweltschutz beachten.

Hierfür bietet EH&S wirkungsvolle Instrumente.:

 Vorschriften können automatisch eingehalten werden.

 Risiken für Mitarbeiter und Umwelt werden minimiert.
 Hohe Sicherheitsstandards verbessern das Image des Unternehmens,
erhöhen Marktchancen und senken Kosten und Risiken.

Arbeits- und Umweltschutz und somit EH&S spielen in vielen Betrieben in

den alltäglichen Geschäftsabläufen eine immer bedeutendere Rolle.

© 2005 Accenture. All rights reserved. 25

 Datenablage

Zentrales zur Datenablage

 Relevante Daten liegen in einer Spezifikationsdatenbank.

 Hieraus werden weitere EH&S-relevane Daten abgeleitet.

 Automatische Änderung der Daten, wenn dies durch Gesetzesänderungen

erforderlich werden sollte.

 Änderung der umweltrelevaten Daten wird lückenlos dokumentiert

 Arbeits- und Umweltschutzdaten stehen im gesamten Unternehmen zur

Verfügung

© 2005 Accenture. All rights reserved. 26

 Aktuelle Dokumente & sichere Gefahrgutabwicklung

 Alle für Umwelt- und Arbeitsschutz benötigten Dokumente können in beliebigen

Sprachen erzeugt werden.

 Versand wird direkt durch die Vertriebsfunktionen ausgelöst.

 Automatische Erzeugung der Berichte und Dokumente wenn Daten verändert
wurden und automatischer Nachversand.

 Automatische Ergänzung der Lieferscheine und Packlisten durch die

vorgeschriebenen Gefahrgutdaten.

 Automatische Sprachenermittlung in denen die Papiere benötigt werden.

 Prüfung Transportmittel & Zuladeverbote sowie Vollständigkeit der Papiere

© 2005 Accenture. All rights reserved. 27

 Entsorgungsprozesse & Arbeitsschutz

 Garantiert eine möglichst günstige Entsorgung bei Einhaltung nationaler und

internationaler Vorschriften & Gesetze.

 System überwacht, dass die im Entsorgungsnachweis vorgeschrieben Menge

nicht überschritten wird und verteilt die Kosten verursachungsgerecht im
Unternehmen.

 Beurteilung der Gefährdung der Mitarbeiter sowie automatische Einhaltung der

gesetzlichen Arbeitsschutzbestimmungen

 Geforderte Archivierung der Unfalldaten möglich sowie Hilfe bei der Erstellung
von Unfallstatistiken und Analysen zur Erkennung der Unfallschwerpunkte.

© 2005 Accenture. All rights reserved. 28