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Assertiveness and Self

Confidence
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Module One: Learning is

Getting Started not a


spectator
Assertiveness and self- sport.
D. Blocher
confidence are comprised of
important interpersonal
communications skills and
traits that can be learned and
practiced.
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Workshop Objectives
Module Two: What Does Self- Who has
confidence in
Confidence Mean To You? himself will
gain the
Being confident allows us to confidence of
set and reach our goals. It others.
provides stability when we are Leib Lazarow
faced with a challenge; it gives
us that push that helps us
overcome difficulties.

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What is Assertiveness?

Showing
Confidence
respect

Standing for
your rights
What is Self-Confidence?

Oneself

Abilities

Judgment
The Four Styles
Passive

Aggressive

Passive-Aggressive

Assertive
Module Three: If you can find
a path with no
Obstacles to Our Goals obstacles, it
probably
doesn't lead
Obstacles are encountered every day anywhere.
of our lives, but what we do and how Frank A.
we react during these events will Clark
determine the outcomes of such
events. Our reactions to these
obstacles will determine if the
situation becomes a minor
annoyance to a major event.
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Types of Negative Thinking
Overgeneralization

Polarized thinking

Self-blame

Personalization

Emotional reasoning
Personal Application
Module Four: The one who
listens does
Communication Skills the most
work, not the
Strong communication skills one who
speaks.
are essential for assertive
Stephen R.
interaction with others. Covey
Humans are social animals
and communication is a very
important part of our daily
lives.
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Listening and Hearing; They
Aren’t the Same Thing
Asking Questions
Body Language
Module Five: The Without goals,
and plans to
Importance of Goal Setting reach them, you
are like a ship
that has set sail
Goal setting drives us and with no
destination.
gives us a measure for our
Fitzhugh
successes. Setting goals Dodson

provides an incentive and


helps to push us into
completing the goals we set.

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Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
Module Six: When you engage
in systematic,

Feeling the Part


purposeful action,
using and
stretching your
abilities to the
maximum, you
Staying positive will provide you a great cannot help but
asset in regards to self talk and feel positive and
confident about
recognizing and working with your yourself.
strengths. Everyone has weaknesses Brian Tracy
and by being positive you can recognize
your weaknesses and then work on
them to lesson to remove them all
together.

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Identifying Your Worth
Creating Positive Self-Talk
Module Seven: Clothes make
the man.
Looking the Part Naked people
have little or
A person who has a strong no influence
sense of personal worth makes on society.

a confident, positive Mark Twain

appearance. Looking the part is


important as it influences the
people around us.

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The Importance of Appearance

Helps your
confidence

First
impressions
The Role of Body Language
First Impressions Count
Body language

Dress and grooming


Handshake
Body movement
Module Eight: The way we
communicate

Sounding the Part with others and


with ourselves
ultimately
Feeling and looking the part would not be determines the
complete without voice. Given that we quality of our
lives.
know that 38% of communication Anthony
effectiveness is governed by voice quality, Robbins
improving your overall voice message
delivery is worthwhile.

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It’s How You Say It
Sounding Confident

Pitch

Volume

Quality
Using “I” Messages
Module Nine: Powerful It takes me at
least three
Presentations weeks to
prepare an
Being prepared is the main tool in impromptu
giving a powerful presentation. speech.
Preparedness provides you with the Mark Twain
ability to be ready when the
unexpected happens, or when you
are called upon to speak up or give a
presentation.

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What to Do When You’re on the
Spot
Using STAR to Make Your Case
Situation

Thoughts

Actions

Results
Module Ten: Communicati
on is both a
Coping Techniques science and
an art.
An assertive, self-confident Mark
Sanborn
person uses a variety of
coping techniques to deal
with the challenges of
interpersonal communication.
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Building Rapport
Expressing Disagreement
Coming to Consensus
Present outcomes
Explain evidence
Gain agreement on outcomes
Activate sensory acuity
Summarize each major decision
Use the relevancy challenge
Summarize the next step
Module Eleven: Dealing The ability to
work with

with Difficult Behavior people is as


purchasable a
commodity as
coffee or sugar,
Each of us can probably think of at but I’ll pay for it
more than any
least one difficult personality with other ability
under the sun.
whom we have had to deal with,
John D.
either at work or in our personal Rockefeller

lives. With a strategy, it is possible to


learn what the person does to annoy
you, and what you might be doing to
aggravate the situation.
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Dealing with Difficult
Situations

Removing positive
attributes

Defaming
them

Explaining the
person with
negative terms
Key Tactics

Active Listening

Note taking after a Discussion

Writing Your Communication


Words from the Wise
Assertiveness is not what you do,
it's who you are!
Cal Le Mon

Your chances of success in any


undertaking can always be
Robert Collier measured by your belief in
yourself.
For A Complete Video Training on Self Confidence
& Assertiveness

Go to:
https://www.udemy.com/self-confidence-
assertiveness-blueprint/

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