Business Model Canvas

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The key takeaways are the 9 building blocks of a business model which are customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships and cost structure.

The 9 building blocks are customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships and cost structure.

A company communicates and reaches its customers through channels. Channels can be direct like personal assistance or indirect like advertising. The text discusses direct and indirect channels.

Business Model

Canvas
Alexander Osterwalder
“A business model describes the

About
rationale of how an organization
creates, delivers, and captures
value”
9
Building Blocks
9
Building Blocks
Different groups of people or
organization an enterprise aims to
reach and serve.

-Mass market
-Niche market
Customer -Segmented
-Diversified
Segments Multi-sided Platforms

Questions?

For Whom we are creating value?


Our most important customers?
Bundle of products or services that
create value for a specific Customer
Segment

Elements which contribute to

Value
customer value creation:

-Newness
Proposition -Performance
-Customization

Questions:

Which problems are we solving?


What value are we delivering?
How a company communicates with
and reaches its Customer Segments to
deliver it Value Proposition

Channel Types:

Channels -Direct Channels


-Indirect Channels

Questions?

-Through which channels we reach?


-How are we reaching them now?
Type of relationship a company
establishes with its Customer
Segments

-Personal assistance

Customer -Dedicated Personal assistance


-Self-service
Relationships -Automated Services

Questions?

What types of relationship customers


expect us to establish and maintain
with them?
Represents the cash a company

Revenue generates from each Customer


Segment
Streams Transaction revenues v/s Recurring
revenues
Key Questions to ask:

For what value are our customers


really willing to pay?

Revenue For what do they currently pay?

Streams How are they currently paying?

How would they prefer to pay?

How much does each Revenue Stream


contribute to overall revenues?
Ways to generate revenue streams:

Asset Sale

Usage Fee

Revenue
Subscription fee

Lending/Renting/Leasing
Streams Licensing

Brokerage

Advertising

Donations and Govt funding


Revenue
Streams
Most important assets required to
make a business model work

Balance Sheet Resources:

- Current resources

- Productive resources
Key Resources - Intangible resources

Other non-Balance Sheet Resources

Questions?

What key resources do our Value


Proposition require?
Most important things a company
must do to make its business model
work

-Production
-Problem Solving
Key Activities -Platform/Network

Questions?

-What key activities do our Value


Proposition require?
-Our distribution channel require?
Porter argues that the performance of each activity is a potential source
of competitive advantage, either by its performance at a lower cost or by
delivering superior buyer value and hence differentiation (Porter 1985, p.
39)
Network of suppliers and partners
required to make the business model
work

3 motivations for creating

Key
partnerships:

-Optimization and economies of scale


Partnerships -Reduction of risk and uncertainty
-Acquisition of particular resources

Questions?

Who are our key partners?


Who are our key suppliers?
All costs incurred to operate a
business model

Key Questions

What are the most important costs


Cost Structure inherent in our business model?

Which Key Resources are most


expensive?

Which Key Activities are most


expensive?
Business Model Cost Structures:

Cost-driven v/s Value-driven

Characteristics of Cost structures:

- Fixed Costs
Cost Structure - Variable Costs

- Economies of Scale

- Economies of Scope
9
Building Blocks
9
Building Blocks
Examples
9
Building Blocks
9
Building Blocks
9
Building Blocks

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