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32.
1 Procedure to be followed in a Hostage Situation The

following steps shall be undertaken:
 A Critical Incident Management Committee shall be
activated immediately; (PNP Standard Operating
Procedure No. ODO-2010-003 “Organization and
Procedures of Critical Incident Management
 Committee and Critical Incident Management Task Group)
 Incident scene shall be secured and isolated;
 Identify and secure the stronghold;
 As much as possible, ensure the control of
communication lines, and cut-off all other lines as well as
electricity and water supply to allow for more bargaining;
 Unauthorized persons shall not be allowed entry and
exit to the incident scene;
 Witnesses’ names, addresses, and other information
shall be recorded;
 Witnesses shall be directed to a safe location;
 Evacuate all victims/injured persons immediately
when the opportunity permits;
 The arrest of the perpetrator shall be the last
paramount concern; and
 Conduct debriefing immediately after the conclusion
of the incident.
32.2 Ground Commander/On-Scene Commander
There shall be only one Ground Commander/On-Scene

Commander holding at least a senior rank and/or one (1)
with experience in hostage/crisis situation or relative
training. Until such time that he officially designates a
spokesperson, he may issue appropriate press statements
and continue to perform the role of the spokesperson.
32.3 Negotiators/ Negotiation Team
 Negotiators shall be designated by the Ground Commander. No
one shall be allowed to talk to the hostage taker without
clearance from the negotiator or Ground Commander. The
Negotiation Team is directly under control and supervision of the
On-Scene Commander.
 Negotiation team structure will be as follows:
 Negotiation Team Leader (NTL)/coordinator;
 Primary Negotiator;
 Secondary Negotiator;
 Intelligence liaison /recorder; and
 Board Negotiator.
32.4 Assault Team
An assault team shall be alerted for deployment in
case the negotiation fails. Members of the assault
team shall wear authorized and easily recognizable
uniform during the conduct of the operation.
32.5 Support Personnel

An ambulance with medical crew and a fire truck
shall be detailed at the incident area.
32.6 Plans
 The On-Scene Commander shall, upon the assessment of the
situation, prepare necessary plans to include but not limited to:
 Emergency Response Plan - depends on the threat posed by the
hostage-takers and need of the Negotiation Team and On-Scene
Commander.
 Breakout Plan - possibility of breakout shall be considered
immediately upon drawing up negotiation strategy. This should be
considered as one of the priority plans.
 Delivery plan - in case the hostage-takers change plans in the
middle of the execution.
 Surrender plan- should be drawn up in a way that the hostages’
lives will not be jeopardized.
 Hostage Reception/ Release - for security reasons, released
hostages should be contained and isolated.
 Collection plan - safety of the police personnel involved is the
priority consideration.
32.7 Coordination
Proper coordination with all participating
elements shall be done to consolidate efforts in
solving the crisis.
32.8 Safety of Hostage(s)

In negotiating for the release of a hostage, the
safety of the hostage shall always be paramount.
32.9 Guidelines during Negotiations
 Situation must be stabilized first and contained before the start
of the negotiation;
 All relevant tools and information that can strengthen a
negotiator’s position and create a favorable climate for a
successful negotiation must be prepared e.g. facts relevant to the
situation, financial and non-financial terms, issues and
concerns, etc;
 Do not introduce outsiders (non-law enforcement officers)
into the negotiation process, unless their presence is extremely
necessary in the solution of the crisis. If so introduced, they
shall be properly advised on the do’s and don’ts of hostage
negotiations;
 In case the negotiator breaks down or he/she finds
himself/herself in a deadlock, it is recommended to
employ the service of a mediator.
 Police officers without proper training shall not be
allowed to participate in hostage negotiations.
 Whatever the scale of an incident and the extent of
resources deployed, it is essential that proper liaison
exist between Tactical/Assault Team, Technical
Support Team and the Negotiation Team.
 All activities on the scene, even the delivery of food
to the stronghold, must have tactical coordination with
the NTL/Coordinator.
32.10 Negotiation through Mediator
 The mediator will act as a referee, helping the negotiators
resolve their differences.
 The mediator must be well-versed about the issues in
order to be able to eventually recommend an effective
solution.
 The main object is to reconcile the object of the negotiator
with that of the other party.

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32.

1 Procedure to be followed in a Hostage Situation The

There shall be only one Ground Commander/On-Scene

32.5 Support Personnel

32.8 Safety of Hostage(s)

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