Lean Six Sigma Project 2019

Define

Project Title
Improving Sales effectiveness in Lean
Partner by generating 3MIL in Revenue

SMARTER PROCESSES > BETTER RESULTS

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SMARTER PROCESSES > BETTER RESULTS
 DMAIC ─ Problem Solving Strategy

DMAIC- Cycle to measure current projects and their Improvement

D
D M
M AA II CC
(Define)
(Define) (Measure)
(Measure) (Analyze)
(Analyze) (Improve)
(Improve) (Control)
(Control)

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SMARTER PROCESSES > BETTER RESULTS

 Contents Define

No Deliverables Purpose/remark
1 Project Charter To capture required details about the project and serves as a
direction for the project.

2 Baseline Date To capture the current performance of the process on the

chosen primary metrics and establish the baseline

3 Estimated Financial Benefits To understand an estimated tangible benefits of the project.

4 Flowchart ‘As Is’ To understand the process in more detail and to identify the
pain areas in the process.

5 SIPOC Provide high-level understanding of the current process and

mainly the input (process dependencies.

6 Voice of Customers (VOCs) To capture customer comments on the current process and
their requirement going forward (CTQ).

7 Stakeholder Analysis & Communication To analyse the Key Project Stakeholders and to communicate
effectively in order to obtain their support.

8 High-Level Timeline To be able to plan the project so that all the deliverables can
be completed within the stipulated timeline.

No Refer to more tools template

9 Quick Wins To identify and manage the implementation of quick
improvements parts of DMAIC projects.

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SMARTER PROCESSES > BETTER RESULTS
 Project Charter Pg1 of Pg2

Project Title:

Business Case Problem Statement

.

Goal – Primary Metric Goal – Secondary Metric

Scope
IN OUT
Benefits

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SMARTER PROCESSES > BETTER RESULTS
 Project Charter Pg2 of Pg2

Project Schedule Project Team

STAGE START DATE END DATE TITLE NAME

Define Sponsor
Measure
Project Leader
Analyze
Project Coach
Improve
Team Member
Control

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SMARTER PROCESSES > BETTER RESULTS