Class1 - Manager & Management - V4
Class1 - Manager & Management - V4
Class1 - Manager & Management - V4
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Marks Distribution
• Final Paper : 40 Marks
• Mid Term : 25 Marks
• Assignments (10) : 10 Marks
• Quizzes (3) : 15 Marks
• Project Presentations : 10 Marks
100 Marks
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Assignment-1a
1. If you have an option, will you study this course (yes / no).
2. If yes then why you have to study this course (3L)
3. If no then why you don’t have to study this course (3L)
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Management
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Management Myth
(general misconception)
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Who are managers ?
• They work in an organizational setting.
• Organization is a deliberate arrangement of
people brought together to accomplish some
specific purpose.
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Three characteristics of an organization
1. Goal
2. People
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Three characteristics of an organization
1. Goal
2. People
3. Structure
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Assignment-1b
• Difference between managerial and non-
managerial employee / staff (2L)
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Managerial vs non-managerial employees
Managerial Non-managerial
1. Duty 1. Duty
1. Give orders 1. Follow orders & report.
2. Position 2. Position
1. Higher level 1. Lower level
3. Aim 3. Aim
1. Achieve organizational goals. 1. Finished assigned work.
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Who are managers?
• Managers are individuals in an organization who
direct and oversee the activities of other persons in
the organizations to accomplish organizational
goals.
• A manager’s job is not achieve his / her personal
goals.
• Manager’s job is helping others.
• Manager’s job is to do his own job and coordinate
with others to compete assignment given to the
entire team.
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What titles do managers have?
• Top managers.
– Making decisions about the direction of the company.
– Establish policies and philosophies that affect all
organizational members.
• Middle managers.
– Translate the goals set by top managers into specific details
that lower level managers will set get done.
• First line / team leaders.
– Direct the day to day activities of non-managerial staff.
– Also called supervisors, shift managers, office managers,
department managers or unit coordinators.
– Also called team leaders who are responsible for managing
and facilitating the activities of a work team.
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Assignment-1c
• What title of managers are the most
important for the organization? And why ? 3L
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Answer to Assginment-1c
• Every manager is important.
• BUT managers who give direction to the
company and take the company to accomplish
the goal.
• If direction is wrong then organization could
never ever reach its goals.
– So Top Management.
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What is management?
• A process of getting things done effectively &
efficiently through and with people.
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Assignment-1d
• Your teacher has allowed you to complete task in 60 minutes.
1. If you complete the task in 60 minutes then what kind of
person you are ? (effective / efficient)
2. If you complete the task in 50 minutes then what kind of
person you are ? (effective / efficient)
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Effective vs Efficient
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Assignment-1e
• Majority of Pakistanis are efficient (agree / disagree).
1. If agree then on what basis you could say this.
2. If disagree then on what basis you could say this.
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3 ways to look at what managers do
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1st Approach
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What managers do?
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What managers do?
(4 management functions)
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What managers do?
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Assignment-1f
• Which management function is the most
important?
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Answer to assignment-1f
• All management functions are important.
• BUT …planning is the most important
management function.
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Answer to assignment-1f
(how important planning is …..)
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Answer to assignment-1f
(how important planning is …..)
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Answer to assignment-1f
(how important planning is …..)
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Answer to assignment-1f
(how important planning is …..)
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Assignment-1g
1. How important planning is for the manager?
2. How much time a manager has to spend on
planning (keep the quote of Abraham Lincoln in
mind)?
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2nd Approach
By Henry Mintzberg
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What managers do based on
managerial roles.
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Mintzberg’s 10 managerial roles
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3rd approach by Robert Katz
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3rd approach by Robert Katz
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Is the manager’s job universal?
(Management activities are based on organizational level)
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What managers do ?
(depends on the size of the organization)
Small companies Large companies
• Top managers.
– Making decisions about the direction of the company.
– Establish policies and philosophies that affect all
organizational members.
• A small business • Middle managers.
manager is a – Translate the goals set by top managers into specific
details that lower level managers will set get done.
generalist (who is
• First line / team leaders.
generalist?) – Direct the day to day activities of non-managerial staff.
– Also called supervisors, shift managers, office
managers, department managers or unit coordinators.
– Also called team leaders who are responsible for
managing and facilitating the activities of a work
team.
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In small companies
(we find journalist)
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Assignment-1h
• Why study management or why good
managers are important?
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Why study management?
• Why good mangers are important?
1. Organizations need their skills and abilities
especially in today’s uncertain, complex and
chaotic environment.
2. They are critical to getting things done.
3. They play a crucial role in employee satisfaction
and engagement.
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Why good mangers are important?
Remember !
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Why study management ?
Reason No. 2
• Every thing is being changes at a very fast pace.
• Do managers have to learn how to handle that change.
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Four specific changes that are increasingly important to the
organizations and managers to tackle on regular (daily) basis
1. Customers.
2. Innovations.
3. Social media.
4. Sustainability.
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Can we say that four most important
factors that are reshaping and
redefining management…
1. Customers.
2. Innovations.
3. Social media.
4. Sustainability.
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Why customers are important for the managers?
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Why customers are important for the managers?
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Why innovation is important?
• Nothing is more risky than not innovating.
• Innovation means unique product / service.
• Then your organization is different in something.
• Then monopoly.
• Then charge an extra amount.
• More profits.
• Then more innovation……
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Why social media is important for managers?
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Why sustainability for the managers?
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Assignment-1i
• Will you try to work on sustainability once the
part of corporate world? Even if the
organization does not allow you?
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Assignment-1j
• What can a great boss do?
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What can a great boss do?
1. Inspire you professionally and personally.
2. Energize you and your co-workers to do things
together that you could not do alone.
3. Change your life.
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Do you think that great managers (leaders) could
enhance employee engagement and employee loyalty?
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Assignment-1k
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Every manager should be?
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Assignment-1L
1. Do you want to be a manager or a leader?
2. Why you think that you should be the leader?
3. Why you think that you don’t want to a leader?
4. What few things you need to do to become a leader?
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Revision
1. Who are managers?
2. Difference b/w efficiency and effectiveness.
3. Why every organization needs an effective /
efficient managers?
4. Difference b/w manager and leader?
5. What are four basic management functions?
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Quiz (2.5 marks)
1. Who are managers?
2. Difference b/w efficiency and effectiveness.
3. Why every organization needs an effective /
efficient managers?
4. Difference b/w manager and leader?
5. What are four basic management functions?
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