‘Bringing Quality to a Higher Level’

Implementation of CONQUAS

Prepared by: Gamuda Land Quality Unit

CONQUAS
THE CONSTRUCTION QUALITY ASSESSMENT SYSTEM

1. COURSE OBJECTIVE
2. OBJECTIVES OF QUALITY ASSESSMENT SYSTEM
3. BENEFITS OF CONQUAS
4. SOME FACTS ABOUT CONQUAS
5. SCOPE OF CONQUAS -STRUCTURAL WORKS
-ARCHITECTURAL WORKS
-MECHANICAL & ELECTRICAL
WORKS
6. MORE INFORMATION ON BCA & CONQUAS

2
 IMPLEMENTATION OF CONQUAS

COURSE OBJECTIVE
At the end of the module, participants will be:
 able to understand the basic knowledge of
CONQUAS standards.
 know the assessment methods used for
structural, architectural and M&E works.
 know how to use the assessment tools.

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 BACKGROUND

 Starting in September 2003, Gamuda Land adopted

CONQUAS by Singapore’s BCA.

 Gamuda Land is one of the pioneer in Malaysia.

 CONQUAS sets out standards and awards points for

the following work elements:-
 Structural
 Architectural
 Mechanical & Electrical (M&E) Work.

 Continuous evaluation be carried out through the

construction period. 4
 BACKGROUND

Cont…

 The objectives of the assessment are to

safeguard the interest of property owner in
terms of good workmanship quality and
aesthetic aspect, providing a superior quality
product.

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 OBJECTIVES

1. To have a standard quality assessment system for

construction projects.

2. To measure constructed works against workmanship

standards and specification.

3. To use as a system to evaluate contractor’s

performance on the quality of workmanship.

4. To enable quality assessment to be carried out

systematically within reasonable cost and time.
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 CONCEPTS

1. CONQUAS is a measurement tool.

2. It measures the “quality of workmanship”.

3. Assessment is primary based on workmanship

standards.

4. All items are made quantifiable ( wherever practical).

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BENEFIT OF CONQUAS.

Positive market image of the organization.

Powerful marketing tool.
System to evaluate contractor’s performance
on quality of workmanship.
Benchmarking of workmanship’s quality.
Widely accepted as a quality target by
Private Developers and ISO 9001 certified
contractors.
Enables demonstration of achievement
beyond ISO 9001.
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CONQUAS
Construction Quality
Assessment System

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 BACKGROUND

1. CONQUAS launched in
1989.
2. BCA assessed over
*2,160 projects.
3. Total cumulative
contract value exceeding
*S$76.1 billion.
4. Gamuda Land started
system in 2003.
5. As at end 2007, 90
projects (phases) in 5
development already
been assessed.
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* as at Dec 2007
BACKGROUND

11
* as at Jan 2007
Malaysia's CIDB QUALITY ASSESSMENT (QLASSIC)

Developed By CIDB
Malaysia
QLASSIC launched by
CIDB towards the end of
2006.

QLASSIC is CIDB’s
equivalent of CONQUAS
by BCA.

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SCOPE OF CONQUAS

 Assessment consists of
3 main components :
 Structural Works
 Architectural
Works
 Mechanical &
Electrical Works

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ASSESSMENT APPROACH

 Assessment is based on :
site inspection,
laboratory testing
field testing

 No re-score to encourage
“do it right the first time”.

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SAMPLING

Impractical to
conduct full
assessment.
Sampling based on
GFA (Gross Floor Area).
Samples are
distributed uniformly
throughout the
construction stage.
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ASSESSMENT TOOLS

1. CONQUAS Rod -
Hollowness

 Wall and floor tiles

checked for
hollowness.

 Plastered wall and

floor screeding
checked for
hollowness.
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 ASSESSMENT TOOLS

2. Set Square - Squareness:

 Constructed and finished

wall checked for
squareness.

 Tolerance 4mm per

300mm x 150mm

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 ASSESSMENT TOOLS

3. Taper Gauge -
Gaps
 Wall, floor including
doors & windows
checked for gaps
and finished
evenness.
 Tolerance is 3mm
per 1.2m for floor
alignment, gap
between door/
window leaf and
frame not > 5mm. 18
ASSESSMENT TOOLS

4. Spirit Level - Evenness

 To check evenness of
surface.
 To check verticality of
wall & floor evenness.
 Tolerance 3mm per
1.2m

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 ASSESSMENT TOOLS

5. Plumb Bob -
Structural
 For checking
verticality of
columns.

 Tolerance
3mm per 1 m

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(1) Structural Works Assessment

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SCOPE

1. Reinforced Concrete
Works.
2. Structural Steel Works.
3. Pre-stressed Concrete
Works.

**Only item no.1 is applicable

to Gamuda Land.

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Structural Works Assessment

1. A sample can be a
beam, a column, a wall
or a slab.

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 Structural Standards
Formwork
 Formwork tolerance for cross-sectional dimension + 10mm / - 5mm.
 Condition of fwk. – free from defects, joints must not have gaps to
prevent leakage & must have adequate support, bracing and tie back
to prevent fwk. from bulging and displacement of structure elements.

Reinforcement.
 according to structural drawings (numbers / sizes).
 spacing of bars not more then specified.
 anchorage & lap length not less then specified.
 cover tolerance + 5mm. links, stirrups and trimming bars according to
drawings (number / size).
 rebar condition - rebar must be securely and properly tied in place &
rebar must be free from concrete dropping, corrosion etc.
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Structural Standards
Finished concrete.

 tolerance for cross-sectional dimension + 10mm / - 5mm.

 level tolerance for departure of any point from its position ±
10mm.
 plum tolerance 3mm / 1m, max. 20mm for floor to floor height.
 exposed surface – should not have visual exposure of groups of
course aggregates resulting from grout leakage, cold joint & fwk.
joint must be smooth, no budging of structural elements, all fwk.
nails, zinc strips, etc must be removed.
 No cracks or damages.

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FAULT FOUND DURING ASSESSMENT

Fault during assessment

• Formwork damaged
• Link without cover
• Link dented
• Surface patched before
assessment.
• Minor honeycomb.

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FAULT FOUND DURING ASSESSMENT

Fault during assessment

• Beam rebar cover

• Col. Damaged.
• Link dented
• Minor honeycomb.

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Non-compliances Fwk. gaps
Non-compliances
Non-compliances @ AS PSO

Minor Honey Comb

At Col. Joint.
Non-compliances
Good Practices
Good Practices
Bar chair was used.

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(2) Architectural Works Assessment

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SCOPE

1. Internal Finishes
2. Roof
3. External Wall
4. External Works
5. Material & Functional
(M&F) Tests

**Only item no.1-4 is applicable

to Gamuda Land’s projects.

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INTERNAL FINISHES

Location CAT A CAT B CAT C CAT D

Commercial Public Landed
Industrial Housing Housing
Institution
Housing Non-
Others
Housing

Principal 60% 40% 60% 40% 40%

Service 15% 40% 15% 40% 40%

Circulation 25% 40% 25% 20% 20%

Note: The computed number of locations will be distributed according to “Principal”,

“Circulation” and “Service” based on the percentages set out in the four categories
of buildings as shown above. 36
ROOF ASSESSMENT

50% of the
roof area

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EXTERNAL WALL ASSESSMENT

50% of the facade

will be assessed

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 EXTERNAL WORKS ASSESSMENT

 Assessment is by location.
 11 types of External Works
can be assessed:

1. Linkway/Shelter
2. Apron and Drain
3. Roadworks and Carpark
4. Footpaths and Turfing
5. Playground

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EXTERNAL WORKS ASSESSMENT

Cont……

6. Court
7. Fencing and Gate
8. Swimming Pool
9. Clubhouse
10. Guardhouse
11. Electrical Substation

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BRICK WORKS

Note: CONQUAS Does Not Cover Bricklaying Works. 41

Setting Out.

42
Good Practice
 Plumb lines were used to
control the verticality &
horizontal of brick.

43
Exmet & Dowel Bars.

44
Lintols.

45
Good Practice

Wire mesh provided between R.C and brick wall

46
Bad Practice
 Brick was laid without
alignment and mortar infill
insufficient.

47
 Good Practice – Protection to Door Frame

Zinc sheet / plywood to protect timber door frame from damaged

48
Non – Compliance @ AS PSO.

49
Non – Compliance Work @ Batu
Gajah Station.

50
SAMPLES OF NON-CONFORMING WORK

Stain mark
on timber
floor

51
SAMPLES OF NON-CONFORMING WORK

dented

Inconsistent
tonality and
damaged timber
floor

52
SAMPLES OF NON-CONFORMING WORK

Timber door
leaf not flush
53
 nail hole
Inconsistent Door
Gaps

Chip dents
SAMPLES OF NON-CONFORMING WORK

Chipped edge at
timber
door,damages &
accessories
damaged

55
Good joint
Poor joint
Engineer Door

57
Protection of Doors

58
SAMPLES OF NON-CONFORMING WORK

Paint stain on
aluminium work

Good finishing

59
SAMPLES OF NON-CONFORMING WORK

Window frame
not flush

Paint stain

60
 Rusty stain

Visible gaps
Screw missing
Weep Hole For Aluminium Window

62
SAMPLES OF NON-CONFORMING WORK

Tile lipping

Good pointing

63
Good Tiles Pointing.

64
SAMPLES OF NON-CONFORMING WORK

Marble /Granite
pointing
inconsistent

65
SAMPLES OF NON-CONFORMING WORK

Granite tonality
inconsistent &
damaged

66
SAMPLES OF NON-CONFORMING WORK
@ KEMUNTING PSO

67
Non – Compliance @ Batu Gajah
Station.

68
Marble Works.
 Good joints

69
Marble Works – Good joints

70
Good Practices

Protection to completed works 71

(3) M & E Works Assessment

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M & E WORKS ASSESSMENT

SCOPE
 Gully
 Floor trap
 Water tap
 Pipes
 Trunking
 Power point
 Switches
 Telephone point
 ELCB TESTING OF SOCKET

 Distribution board 73
 M & E WORKS ASSESSMENT

Cont……

SCOPE
• Air-con diffuser
• Fan coil unit
• Lighting
• Smoke alarm
• Sprinkler heads
• CATV camera
• Hand dryer
• PA speaker
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M & E WORKS ASSESSMENT

CRITERIA:
 Joints & Gap
Joints and gaps must not be too big,
inconsistent or improperly sealed.
 Alignment & Evenness
 Material & Damages
There should not be any cracks,
chipping, dents, scratches, sags, warps,
peeling paint, stains, discoloration or
corrosion.
 Functionality
 Accessories Defects
No missing items, improper fixing, stains,
corrosion, other damage. 75
SAMPLES OF NON-CONFORMING WORK

Switches & socket not align

76
Good Workmanship.

77
M&E WORKS

FLOOR TRAP
78
WC Joint With Good Finishing.

79
SAMPLING COPONENT
WORKS

Towel Bar

Mirror

Toilet Roll
Holder

WC

Wash Basin
80
SAMPLING M&E WORKS

ELECTRICAL SWITCHES

81
Gaps Gaps

Improper fixing of floor trap Stain at M&E Fittings

Bad & Good Practices.

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MORE INFORMATION ON BCA AND CONQUAS 21

-BCA’S HOMEPAGE IS LOCATED AT http://www.bca.gov.sg/

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MORE INFORMATION ON BCA AND CONQUAS
CONQUAS QUALITY STANDARDS CAN BE REACHED BY CLICKING ON “CONQUAS
FOR HOMEOWNERS” BELOW CONSTRUCTION QUALITY STANDARDS

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The End Thanks
Q&A
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