Case#14 Analysis Group10
Case#14 Analysis Group10
Case#14 Analysis Group10
Submitted by
Group 10
To what extent were Kotter's eight stages of the change process
followed during the merger process ?
• Repetition of cultural
transformation process.
• Facilitators included people from
all the three companies-some
• Division of employees into
veterans from the merger
four categories- key, critical, process, other new comers.
subject for transfer, those to • Internalization of corporate values
be dismissed. expressed in terms of expected
• Preserving employees
behaviour.
seniority. • Some of the corporate
• Uniformity in policies and
governance statement needed
benefits. change.
• Customer focus.
• Intense training program.
• Formalized top
• Third party mediators to
management team to avoid
facilitate meeting to avoid
role and responsibility
biases.
ambiguity.
• Cultural transformation
• Clearly defined decision
process.
lines.
What was the business modeling each of the three companies
when considered separately ?