Chapter 2b Research Design

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Overview of Research

Designs
The Marketing Research Process
Step 1: Defining the Problem

Step 2: Developing an Approach to the Problem

Step 3: Formulating a Research Design

Step 4: Doing Field Work or Collecting Data

Step 5: Preparing and Analyzing Data

Step 6: Preparing and Presenting the Report


Research Design

• A master plan that


specifies the methods
and procedures for
collecting and analyzing
needed information.
Tasks Involved In a Research Design

Define the Information Needed

Design the Exploratory, Descriptive,


and/or Causal Phases of the Research
Today’s
Specify the Measurement and Scaling Topic
Procedures

Construct a Questionnaire

Specify the Sampling Process and the


Sample Size

Develop a Plan of Data Analysis


A Classification of Market Research Designs
Research
Design
Exploratory Conclusive
Research Research

Secondary Experience Pilot Case


Data Surveys Studies Studies

See next slide


A Classification of Market Research Designs
Research
Design
Exploratory Conclusive
Research Research

See previous slide

Cross-sectional
Study
Descriptive Causal
Longitudinal Design Design
Study
Experiment
Secondary Survey Observation
Data Study
Exploratory Research
• Usually conducted during the
initial stage of the research
process
• Purposes
– To narrow the scope of the research topic, and
– To transform ambiguous problems into well-defined
ones
Exploratory Research
Techniques
• Secondary Data Analysis
– Secondary data are data previously collected & assembled for
some project other than the one at hand
• Pilot Studies
– A collective term for any small-scale exploratory research
technique that uses sampling but does not apply rigorous
standards
– Includes
• Focus Group Interviews
– Unstructured, free-flowing interview with a small group of people
• Projective Techniques
– Indirect means of questioning that enables a respondent to project beliefs
and feelings onto a third party or an inanimate object
– Word association tests, sentence completion tests, role playing
Exploratory Research
Techniques
• Case Studies
– Intensively investigate one or a few situations similar
to the problem situation
• Experience Surveys
– Individuals who are knowledge about a particular
research problem are questioned
Conclusive Research
• Provide specific information that aids the
decision maker in evaluating alternative
courses of action
• Sound statistical methods & formal
research methodologies are used to
increase the reliability of the information
• Data sought tends to be specific & decisive
• Also more structured & formal than
exploratory data
Types of Conclusive
Research
• Descriptive Research
– Describes attitudes, perceptions, characteristics, activities and
situations.
– Examines who, what, when, where, why, & how questions
• Causal Research
– Provides evidence that a cause-and-effect relationship exists or
does not exist.
– Premise is that something (and independent variable) directly
influences the behavior of something else (the dependent
variable).
Common Characteristics
of Descriptive Studies
• Build on previous information
• Show relationships between
variables
• Representative samples required
• Structured research plans
• Require substantial resources
• Conclusive findings
Major Types of Descriptive Studies
Descriptive
Studies

Consumer Perception Market Characteristic


Sales Studies
And Behavior Studies Studies

• Market • Image •Distribution


Potential
• Product Usage •Competitive
• Market Analysis
Share • Advertising

• Sales • Pricing
Analysis
Cross Sectional vs. Longitudinal Designs

Cross Sample
Sectiona Surveye
l Design d at T1

Same
Sample Sample
Longitudina Surveyed also
l Design at T1 Surveyed
at T2

Time T1 T2
Cross-Sectional vs.
Longitudinal Designs
Cross-Sectional Longitudinal

Detecting change Worse Better

Amount of data Worse Better


collected
Accuracy Worse Better

Representativeness Better Worse

Response bias Better Worse


Some Alternative Research Designs
Exploratory
Research
(a) • Secondary Data Conclusive Research
Analysis •Descriptive/Causal
• Focus Groups

(b) Conclusive Research


•Descriptive/Causal

Exploratory
(c) Conclusive Research Research
•Descriptive/Causal • Secondary Data
Analysis
• Focus Groups
Common Characteristics
of Causal Studies
• Logical Time Sequence
– For causality to exist, the cause must either precede or occur
simultaneously with the effect
• Concomitant Variation
– Extent to which the cause and effect vary together as
hypothesized

• Control for Other Possible Causal


Factors
How Descriptive &
Causal Designs Differ
• Relationship between the
variables
– Descriptive designs determine degree of association
– Causal designs infer whether one or more variables influence
another variable
• Degree of environmental control
– Descriptive designs enjoy lesser degrees of control
• Order of the variables
– In descriptive designs, variables are not logically ordered
Comparison of Research
Designs
Exploratory Descriptive Causal

Purpose ID problems, gain Describe things Determine cause-


insights and-effect
relationships

Assumed Minimal Considerable Considerable


background
knowledge
Degree of Very little High High
structure
Flexibility High Some Little
Sample Nonrepresentative Representative Representative
Research Relaxed Formal Highly controlled
environment
Cost Low Medium High
Findings Preliminary Conclusive Conclusive
Basic Research
Methods
• Secondary Data Analysis
– Historical analysis
• Surveys
– Asking; self-reported
• Experiments
– Testing in controlled environments
• Observation
– Watching & recording
Which is the “Best” Research
Design & Method?
• “You cannot put the same shoe on
every foot.”
– Publilius Syrus
• It depends on the
– problem of interest,
– level of information needed,
– resources,
– researcher’s experience, etc.

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