Artificial Intelligence Meets

Project Management
Faria Noor: 6846
Sara Sarwar: 6869
Nimra Zafar: 6891
 Artificial Intelligence

 Artificial intelligence (AI) is an area of computer science that

emphasizes the creation of intelligent machines that work and
react like humans.

 Some of the activities computers with artificial intelligence are

designed for include: Speech recognition. Learning. Planning.
 AI relies on essential skills like machine learning, Big Data processing,
analysis, etc. to make sense of incoming information and create
specified outcomes.

 During every digital transaction, the software “learns” to become

better.

 AI is transforming a variety of industries with its ability to perform

routine tasks and leave the workforce to perform more challenging
tasks like strategizing.

 This helps leverage the potential of the workforce without burdening

them with mundane, time-consuming tasks.
 Project Management AI

 Project management AI can be defined as an AI-enabled system

that can be used to perform day-to-day management without any
need for input from a human.

 It will automate the simple tasks and develop an understanding of

the project performance to find insights and take decisions.

 Eventually, an AI system will improve the outcomes of your

projects, making work more effective.
 PMI’s Talent Triangle

 Technical Project Management, Business and

strategic management skills and leadership
are three sides of talent triangle.

 Artificial intelligent Support and enable the

Project Manager to perform their role in each
of these buckets ,Some areas larger than
others
 Technical Project Management
 Technical project management is the application of the knowledge domains
defined in different phases of the project.
 Artificial intelligent with Project management assistants, bots and machine
learning can play role in providing data driven insights and recommendation to
manage the activities.

 Strategic& Business Management

 Expertise and knowledge of Project Manager in the domain in which project is
executed contributes significantly to Project Manager’s success.
 Project manager need to align with what are key value levers and how the
project will help the organization for a successful business outcome.
 AI based system will help project manager to model the dependent parameters
and predict outcomes of the project.
 Leadership

 These are Skills and behaviors related to leadership which enable the Project manager
to manage the stakeholders and take them through the project journey.

 It is ability to achieve goals, Keep the project team motivated, stakeholder

management and make right decisions.

 This is the area which Project manager can focus while some of the effort of project
manager in other areas can be supplemented by AI.

 Most often this is the area which gets backseat during a project and contribute to
project failure. Aligning all stakeholders to a shared goal is the key to Project success.
 Benefits of AI that will transform project
management
 Risk predictions
 An AI system can alert the project manager to potential risks and opportunities by using
real-time project data analysis.
 For example, watching the time spent on a certain task can help you predict whether it
will meet the deadline.
 Many industries like credit scoring, counter-terrorism, banking, and finance are already
using AI to predict events before they happen.
 AI is great in doing the repetitive task as compared to a human being which increases the
visibility in projects.
 It’s all about collecting the right pieces of data to predict the possible outcomes
 Eliminate repetitive tasks

 The research revealed that executive-level and the middle-level use up 54% of
their time doing administrative activities, but when there will be AI, it will take
only 25% of their time.

 When AI will do most of the repetitive work, project managers will have enough
time to do their real work. And removing repetitive tasks can make time to
undertake some other tasks and boost productivity.
 Improve productivity & efficiency

 AI can predict errors in projects and find the number of defects at any
stage to measure the project quality.

 You can automate simple tasks. Including sending emails, notifications,

cost, and more to save time and think about improvements you can make
to the project.

 Forexample, AI can observe the progress of the actual project. And also
compare it to the project’s planned schedule. And then recommend how to
bring the project back on track
 Better project analysis

 One of the most prominent features of AI in project management is

project analysis which is another big challenge in project
management.

 Through the use of artificial intelligence and other aspects of machine

learning, we can determine the completion rate of projects and predict
the likelihood of delivering products on time.
 Using AI in project management combines information of past projects
to see what will work and what will not.

 Harmon.ie is another AI-driven solution to sort communication across

various channels.

 If the project is going wrong in terms of time or budget, AI can provide

help on budgeting, scheduling, and other risks.
 AI Tools in PM

 A project management tool is what brings projects and team

collaboration at one place for everyone to be on the same page.

 Usage of AI in project management is on the rise and way things are
going it will help project managers to take smart decisions and
effectively manage the triple constraints. 

 Project management AI help to uncover new insights, automate

mundane tasks and understand key project performance
parameters.
 KBES
oConsist of a Knowledge Base and Inference Engine
o The knowledge base is created by collecting the facts and opinions from Subject
Matter Experts
o The Inference Engine utilizes IF-THEN statements to provide expertise

 ANN

o A machine learning approach that models the human brain and consists of a number
of artificial neurons linked by weighted connections
o ANNs demonstrate the ability to learn, recall, and generalize from training patterns
or data (numeric, non-numeric or both).
 GA
Iterative search methods that mimic the natural biological evolution process
o
and/or the social behavior of species.
o GAs utilize the natural evolution processes of selection, mutation and cross-over
to arrive at near-optimum solutions to large-scale optimization problems, for
which traditional mathematical search techniques may fail.

 Fuzzy logic
o Fuzzy logic is an approach to computing based on "degrees of truth" rather than
the usual "true or false" (1 or 0) Boolean logic on which the modern computer is
based
o A form of many-valued logic in which the truth values of variables may be any
real number between 0 and 1
 AI in Project Planning

ANN KBES GA Fuzzy Logic

•to automate the •to provide •to optimize the • to determine
sequencing of estimates of the schedule of project
project activities duration and construction priorities in the
based on resource project activities Portfolio
Management
functional requirements for in order to Process
requirements project activities minimize the
based on expert total cost with
knowledge resource
constraints
 AI in Cost Estimation

 ANN to estimate the suitable mark-up to increase the possibility of winning

tenders

 ANN to predict the possible cost over-runs based on the selected contractor,
the competence of the project manager, the project size and the type of
contract used

 Fuzzy Logic to optimize the cost-time trade-offs in construction projects

 AI in Risk Management

 ANN to estimate the probability of occurrence for project risks

allowing a more accurate quantitative approach to risk analysis.

 ANN combined with Monte Carlo Simulation to mimic the

human procedure of risk evaluation and adaptation

 Fuzzy Logic to assess risks in Construction projects to model

probability distributions
 AI in Performance Management

 ANN to predict the performance of future projects based on the project

parameters such as the Project Manager’s Competence, the Contractor’s
ability and the contracting method used.

 KBES to assess claims and provide expert decisions based on the claim
conditions

 Fuzzy Logic to improve Project Management Efficiency in Construction

Projects
 AI in Scope Management

Defining Work breakdown

structure(WBS) is a key planning in
project management as this is the basis
for scheduling, controlling and assigning
resources.

 AI can be applied to develop a

comprehensive WBS and reduce the
probability of omitting key tasks from
the WBS.
 AI in Quality Management

 Project managers can utilize cognitive technologies to gauge the

project quality and get insights at next level.

 Cognitive technologies can be deployed to review key project

documents like contracts.

 With usage of natural language processing capabilities project

manager’s AI assistant can scan through complex contracts and
understand the key terms, dependencies and commitments.
  Project team can deploy cognitive technologies to 100% of
technical documentation review rather than sampling.

 Machine learning could be used to recognize, extract and ensure

availability of expected documentation and Natural Language
processing will enable do understand the exceptions and
anomalies.

 Project management will be provided advanced statistical analysis

on the quality of documentation and recommended actions by
intelligent Project dashboards.
 AI in Stakeholder Management

 AI Assistant will be able to utilize Sentimental analysis algorithms to

mine through the Key communication emails from Customers and
understand Customer Satisfaction at any point of time.

 Project management assistant will also be able to understand

Stakeholder analysis based on text analysis and provide
recommendations on how to engage with them.
 The analysis is also benefiting the project manager in aligning and
committing the stakeholders to the project goals.

 When a majority of the routine tasks have been delegated to the AI

assistant, the project manager can apply his creative and
Professional skills in managing the Stakeholder expectations.
 AI in Communication Management
 Cognitive systems helps in automating the generation of periodic
status reports to stakeholders.

 Project manager would be able to plan more effort for

Personalized communication with stakeholders.

 Intelligent Project management systems can automatically track

the task progress and status from team members and PM
intervention will be required only on an exception based scenario.
  Project manager can also harness machine learning to analyze social
networks like twitter feeds, Facebook comments ,web reviews to
understand the end-user feedback ,concerns ,perceptions for a product
which is rolled out to a mass market.

 These insights enable the project manager to prioritize the requirements

from the product backlog.

 Going forward the project manager need also to plan for communication
protocols for Communication between AI Assistants in Project, Customer
and vendor landscape to enable project success.
 AI in Procurement Management

 AI will able to provide a risk analysis and credit check of Suppliers and
recommend the right supplier to Project manager.

The next generation of spend analytics will also see computers


programmed to crosscheck each invoice as they are being entered and
spot any inconsistency or error.

 AI-powered Procurement Bot will be able to speak with buyers and

suppliers about orders in a conversational interface.
 AI is helping drive cost reduction and compliance agenda through
procurement by generating real time visibility of the spend data.

 The spend data is automatically classified by AI software and is

checked for compliance and any exceptions in real time
 AI in Human capital management 

 An AI Assistant can guide new project managers to manage complex projects

efficiently using the historical data and learnings from knowledge database.

 Resourcing bot can match the Skills required for the project with the resource
availability in the organization and recommend the resources.

 It can also identify the training required based on the resource skill matrix
and assign the necessary training.
  In case there is a hiring requirement for project, resource bot can scan data
sources like LinkedIn and identify suitable and available candidates.

 It then automatically reaches out to these candidates with offers. It can

interface with planning bot and assign tasks to Freelance candidates.

 Once the work is completed and validated the bot the bot coordinates with your
accounts payable system to pay the freelancer. The planning bot automatically
updates the plan and pushes the data to the BI dashboards.
 AI in Time Management
 Scheduling Bot could harness the learning from previous projects and suggest
number of possible schedules based on the project context and triple
constraints.

 Artificial Neural network can sequence the project activities based on

functional requirements.

 Intelligent schedulers can readjust the project schedule based on the project
progress and team performance level.

 Cisco’s project assistant Spark is a project assistant which help Project team
to update task status by entering a natural language text in a chat window.
 The AI assistant can plan and forecast the required resources based on
an estimation model that it maintains with data from the project itself
and other projects.

 The AI assistant can determine if the project is on track and if there

are tasks at risk that are on the critical path.

 A prerequisite to many of the functions that the AI assistant can

provide is the access to data. For example, project team members must
record time at the task and deliverable level.
 Conclusion

 Artificial intelligent will help project managers to increase

value add in project by optimizing their effort in
maximizing project success and freeing up from repetitive
operational tasks.

 Project manager would be able to work towards

establishing Project goals, improve product quality ,
Optimize cost, align seamlessly with Project team, vendor
pools, and geographical locations.
 Continued…

 However Human intuition, feelings, ideas,

emotions and passion cannot be replaced by
AI, thus a project manager will be needed in
future.

Project manager in the near future need to

adopt in this paradigm shift of understanding
and using the cognitive intelligence to their
advantage.