CH 3

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Ch: 3

TOTAL REWARD
TOTAL REWARD DEFINED

Total reward includes all


types of reward – non-
financial as well as financial
indirect as well as direct
intrinsic as well as extrinsic
CHARACTERISTICS OF A TOTAL REWARD STRATEGY

Holistic – focuses on how organizations attract, retain and


motivate employees to contribute to success using an array
of financial and non-financial rewards.
Best fit – tailored to the organization’s culture and work
processes.
Integrative – vertical, horizontal and internal integration
Strategic – aligns reward and business strategies.
People centred – focuses on employee needs and wants.
Customized – provides a flexible mix of reward that offers
choice.
Distinctive – uses rewards to create a distinctive employer
brand.
Underpinning concepts
i. intrinsic motivation
ii. integration
 Intrinsic motivation
 Intrinsic motivation:- arises from the work itself
and its impact on the self-generated factors that
influence people’s behaviour. Intrinsic motivation
takes place when individual feel that their work is
important, interesting and challenging and provides
them reasonable autonomy(freedom to act),
opportunities to achieve and advance, and scope to
use and develop their skills and abilities.
 Integration
A total reward strategy involves the horizontal
integration of reward and other HR strategies to
achieve greater impact and internal consistency.
This is the process of “bundling”- the development
and implementation of several HR practices
together so that they are interrelated and therefore
complement and reinforce each other.
TOTAL REWARD BENEFITS
• Greater Impact

• Enhancing the employment


relationship

• Flexibility to meet
individual needs

• Attraction and Retention


Models of total rewards
 Towers perrin
 Worldatwork
 Zingheim and Schuster
 Hay group
TOTAL REWARD MODEL – Towers Perrin
TRANSACTIONAL
(TANGIBLE)

PAY AND REWARD


BENEFITS
• base pay • pensions
• contingent pay • holidays
• Cash bonuses • health care

COMMUNAL
INDIVIDUAL

• shares/ profit sharing • perks


• long term incentives • flexible benefits

LEARNING AND DEVELOPMENT WORK ENVIRONMENT


• on the job learning • core values/ organizational culture
• leadership
• training
• communications
• performance management • involvement
• career development • Work-life balance
• succession planning • non financial recognition

RELATIONAL
(INTANGIBLE)
TOTAL REWARD MODEL – WorldatWork

external 5 Elements of
environment Total reward
organizational • compensation
culture • benefits employee business
• work/life satisfaction performance
attract
business strategy • performance and motivate and and results
motivate
recognition retain
retain engagement
Work experience • development and
HR strategy career opportunities
TOTAL REWARD MODEL – Zingheim and Schuster

INDIVIDUAL GROWTH TOTAL PAY


• Investment in people • Base Pay
• Development & training • Variable Pay
• Performance Management • Benefits
• Career Enhancement • Recognition & celebration
COMPELLING FUTURE POSITIVE WORKPLACE
• People focus
• Vision & values
• Leadership
• Company growth & success • Colleagues
• Company image & reputation • Work itself
• Trust & Commitment
• Stakeholdership • Open communication
• Win-win over time • Involvement
TOTAL REWARD MODEL – Hay Group
Hay group
 The hay group total reward framework takes a
strategy as a starting point- and it focuses on total
reward- every financial measures together with non
financial rewards too. It also takes into account the
needs of both company and employees.
Hay group design total remuneration
programe that can help:
 Align the value of the total reward program with individual
performance, business performance and work culture.
 Provide competitive and differentiated total reward packages.
 Ensure the external competitiveness of the total reward
program.
 Develop the reward program that most cost effectively meets
the motivational and retention needs of employees.
 Ensure line manager fully understand the program and can
lead in implementation them.
Six most popular non-financial rewards

Career Development

Recognition

Work-Life Balance

Performance Management

Involvement

Work Environment, including work itself


Models of total rewards produce
by other consultants
 Mercer (2007)
 Compensation, including recognition
 Benefits
 Career including training and development
 Sibson consulting (2006)
 Direct financial
 Indirect financial, including work arrangement
 Career including training and employees security.
 Work content
 Watson Wyatt (2006)
 Role based reward
 Performance rewards including recognition
 Career and environment rewards including learning and development and work life balance.
STEPS REQUIRED TO INTRODUCE TOTAL REWARDS

Clarify Concept

Monitor and Involve


evaluate Stakeholders

Identify total
Implement reward
elements
Total
Rewards

Involve line
Prioritize
managers

Make business
Communicate
case
Plan
development
Development
Our strategic
objective for rewards:

To attract, retain and Environment


motivate people to Reward
perform to the highest
standards possible. Committed and
engaged employee
Those who excel by
living the values and
contributing the most
will benefit the most. Leadership Quality of
behaviours work
TOTAL REWARD FRAMEWORK – Agon (Norwich Union Insurance)

reward performance

• pay progression, •Recognition


performance
• benefits and pay •challenging
work

development career framework

• learning • career
opportunities opportunities

• personal • meaningful job


development content
Thank you

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