Diane G. Dempsey Sr. Manager - Supplier Diversity Program July 11, 2005
Diane G. Dempsey Sr. Manager - Supplier Diversity Program July 11, 2005
Diane G. Dempsey Sr. Manager - Supplier Diversity Program July 11, 2005
Overview
Diane G. Dempsey
Sr. Manager – Supplier Diversity Program
July 11, 2005
• Founded 1959
• Specializing in:
– IT and business process outsourcing
– Systems integration and development
– Management and technology consulting and
professional services
• $13.9B in revenues for 12 months ended Dec. 31, 2004
• Approximately 79,000 employees in locations worldwide
• Serving 15 industries on six continents
60,000
8
6
40,000
4
20,000
2
0 0
12 Months 2000 2002 2005
2000 2002 Ended2004
12/31/2004
LTM* Revenues:
By Industry By Service By Geography
Asia
3% Other Intl. 2%
Federal IT and Australia
Utilities 3% Professional Federal 4%
Other O/S
Retail and Dist. 2% 13% Services
Healthcare 3% 31% 3%
Federal Europe
Chemical 5% 34% 30% North
Telecom 7% Comm. America
Comm. IT and O/S 61%
Professional 47%
Discrete Services
Manufacturing 19%
and A&D Credit and
17% Financial
Services
16% * Last 12 months ended December 31, 2004
CSC Proprietary 12/08/21 09:30 AM 008_7241_BO2 3
Representative Clients Worldwide
51
Argentina Hong Kong Philippines
Australia Hungary Portugal
Austria India Peru
Bahrain Indonesia Qatar
Barbados Ireland Republic of Korea
Belgium Italy Saudi Arabia
Bermuda Japan Singapore
Brazil Luxembourg Slovakia
Countries With British V.I. Macau South Africa
Permanent CSC Locations Canada
Chile
Malaysia Spain
Sweden
Mexico
China Netherlands Switzerland
Colombia Netherlands Taiwan (ROC)
Czech Republic Antilles Thailand
Denmark New Zealand United Arab
East Timor Norway Emirates (UAE)
Egypt Oman United Kingdom
France Pakistan United States
Germany
29
Botswana Jamaica The Democratic
Brunei Kuwait Republic of
Costa Rica Morocco Congo (DRC)
Cyprus Namibia Russia
Dubai Nepal Sri Lanka
Ecuador Panama Swaziland
Finland Papua Trinidad
Countries Where CSC Greece New Guinea Uruguay
Venezuela
Serves Clients Guatemala
Honduras
Poland
Puerto Rico Vietnam
Iceland Yemen
India
1 BPO Center in Noida/New Delhi
3 ITO/AO Centers in Noida/New Delhi,
Indore, and Hyderabad
Spain
1 ITO/AO
Center in
Asturias France Singapore
1 BPO Center in 1 ITO/AO Center in
Paris Singapore
Malaysia
1 ITO/AO Center
in Kuala Lumpur
United States and Mexico
13 BPO centers in Columbia, Australia
Sarasota, Greenville, Jacksonville, 1 ITO/AO Center
Wethersfield, Houston, Dallas (2),
Kansas City, Birmingham (2), South Africa in Melbourne
Albany, and Mexico 2 BPO Centers in Cape Town
and Johannesburg
1 ITO/AO Center in Cape
Town
CSC e4SM and Global Business Healthcare High- Life Insurance, Modeling and
Business Process Continuity Business Performance Annuities and Simulation
Management Services Process Outsourcing Computing Pensions
Demand
Cross-Industry
Supply
• Supply Chain Management (SCM) • Logistics • Distribution • Warehouse Management
Enterprise
• HR • Finance and Accounting • Indirect procurement
IT Outsourcing • Applications and legacy systems management • Desktop and distributed computing
• Web and application hosting • Network services
• Technology planning, migration, • Data center operations
and transformation • Help Desk
Products • Banking and financial transaction management • Healthcare plan administration
• Card processing systems • Membership management
• Customer care management • Web self-help
• Insurance and reinsurance administration • Billing/capitation management
• Profitability analysis • Case management
• Risk management • Clinical operations and practice
• Broker, agent, and intermediary management management
• Supply chain management
Business • Insurance underwriting, benefits, and • Human resources and payroll
Process claims administration • Pension plan administration
Outsourcing • Billing, remittance, and customer care • Procurement
• General accounting and reporting
• Healthcare payor and provider management
CSC Proprietary 12/08/21 09:30 AM 008_7241_BO2 9
CSC Ranked CSC Ranked #1
#1 Federal Federal Enterprise
Systems Integrator Resource
Planning Provider
• HUD
• Agriculture
• Commerce • IRS
• DoD • Justice
• DHS • NASA
• Education • Social
Security
• EPA
• FAA • State Dept.
• FEMA • Transportation
• GSA • Treasury
• HHS
75%
60%
43.07%
45%
30%
13.22%
15% 8.84%
5.86%
0.60% 2.29%
0%
Small SDB Women HubZone SDVSB Vet SB
Business Owned SB
• Complementary skills;
• Financial stability.
– http://supplier.csc.com
www.csc.com/supplierdiversity;