Document for Technical and Sales Training

KX-NS300
Basic Specification
Rev 0.2 September 6, 2013
Panasonic System Networks
PBX SE team
This document explains basic specification of KX-NS300 version 1.
It is recommended to know basic specification of KX-TDA100D and
KX-TDA600 before reading this document. However it is not required
to know KX-TDE, KX-NCP and KX-NS1000 before reading this document.

Specifications are subject to change without notice.

2
 FY2014 Merchandising Plan
High-end

KX-NS1000
Pure IP-PBX >/ 1,000 Ext.

KX-TDE600

KX-TDE200 Max. 992 Ext.

KX-NCP500 Max. 256 Ext.

KX-TDE100
Max. 68 Ext.
KX-NCP1000 Max. 256 Ext.
Max. 108 Ext.

NEW DISCON

Hybrid IP-PBX KX-NS300BX

DISCON Max. 128 Ext. KX-TDA100DBP

DISCON Max. 128 Ext.

KX-TES824BX KX-TEM824BX
Standard

Max. 24 Ext. Max. 24 Ext.

KX-TEB308BX
Max. 8 Ext.
SOHO Mid. to large office

3
 KX-NS300BX

Why NS300?

Support for various features enhances business productivity. The KX-NS300 offers a
Unified Communication System and it is suitable for small to medium sized
businesses.

Cost Saving

• Expandability

• Backwards Compatibility

• IP Networking

Customer Improved Work

Satisfaction Efficiency
• Wireless Solution • Built-in DISA

• Cellular Phone • Call Centre Solution

Integration • Communication

• Voice Mail Solution Assistant

4
 Cost
11. Expandability Saving

KX-NS300 has expandability with optional cards and expansion cabinets.

- 48 Analog CO or 4 PRI/E1 with 6 Analog CO
- 128 SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP)
You do not need to discard KX-NS300 to increase capacity in future.

KX-NS300 KX-NS300
without option 6-CO 16-DPT or SLT

6-CO + 2-DPT + 16-SLT 6-CO + 2-DPT + 16-SLT KX-NS

320
KX-NS KX-NS
320 320

KX-NS KX-NS KX-NS

320 320 320

KX-NS KX-NS KX-NS KX-NS

300 300 300 300
32 SLT 64 SLT 96 SLT 128 SLT
KX-NS320 is connected with KX-NS300 using dedicated cable (3m).
It is like KX-TDA600 and KX-TDA620 connection.
5
Version Cost
2 12. Expandability Saving

Capacity can be increased to 1,000 extensions using KX-NS300 version

2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.)
You do not need to discard KX-NS300 to increase capacity in future.

KX-NS KX-NS KX-NS

320 320 320
KX-NS KX-NS KX-NS
320 320 320

KX-NS KX-NS KX-NS

320 320 320

KX-NS KX-NS KX-NS

300 300 300

IP
Network
KX-NS1000 100 % Feature
Transparency
like TDA600
1,000 Extensions and TDA620
Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000.
KX-NS1000 works as “KX-TDA600”. KX-NS300 with KX-NS320 works as “KX-TDA620”.
6
 Cost
13. Built-in for Main Cabinet Saving

You can save cost because required hardware is built-in for KX-NS300.
- 2-ch DISA or Simple VM
(Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.)
- Digital PT 2-port (+ 2 D-XDP)
- SLT 16-port with caller ID and message waiting
- Analog CO 6-port with caller ID
Analog CO can be used for paging port or external BGM port.
- 2-ch internal BGM (WAV file can be saved.)
- LAN port (10/100 Base TX) / USB port RS232 is not supported.
- Power supply / External battery port SMDR is available using LAN.

to KX-NS320 LAN Analog CO DPT SLT

3-RJ45 1-RJ45 3-RJ45 for 6-ch 1-RJ45 for 2-DPT 5-RJ45
SLT 1-2 / SLT 3-4
Power failure transfer for 2 ch (CO-1/2 to SLT1/2) SLT 5-8 / SLT 9-12
SLT 13-16
7
 Cost
14. Built-in for Expansion Cabinet Saving

Built-in hardware for KX-NS320 is as follows.

- SLT 16-port with caller ID and message waiting
- Power supply / External battery port
- Connection for KX-NS300 main cabinet
Cable to KX-NS300 is packed.

to KX-NS300 Power Failure Transfer SLT

1-RJ45 2-RJ45 for 4-SLT 5-RJ45 for 16-SLT

8
 Cost
15. Compatibility for Telephone Saving

KX-NS300 has compatibility with Analog PT and old Digital PT.

You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD
series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX
to KX-NS300.
<Compatible PT>
KX-NS APT KX-T77xx
300 Old DPT KX-T74xx
KX-T75xx
New DPT KX-T76xx
Optional DHLC4 card is required to connect Analog PT or KX-DT3xx
KX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320 KX-DT5xx
supports 8 DHLC4 cards for 32 these phones. IP Phone KX-NT265
KX-NT3xx
KX-NS300 DHLC4 KX-NS320 DHLC4 KX-NT5xx
DHLC4 DHLC4 KX-UTxxx

6-CO + 2-DPT + 16-SLT 16-SLT KX-NT136, KX-NT400 and KX-

HGT100 are not supported.
DHLC4 supports KX-T76xx, KX-DTxxx and SLT also.
9
 16. Card Installation for Main Cabinet
Two free slots are supported for extension.
Max. 2 cards
Another two free slots are for trunk and
DHLC4 (Hybrid)
door phone.
Max. 1 card MCSLC8 (SLT)
Each 1 card
DPH2 (Door phone) DLC8 (DPT)
SD (M/S/XS)
and or (not “and”)
DSP (S) Max. 1 card Max. 1 card
RMT (Modem) LCOT6 (Analog CO) MCSLC16 (SLT)
or (not “and”) or (not “and”)
EXP-M
(to NS320) PRI30 / E1 DLC16 (DPT)

KX-NS300 for Optional Trunk or Door for Optional Extension

Option for Optional Trunk or Door for Optional Extension

MPR 6-CO + 2-DPT + 16-SLT (Factory Built-in)

For example, if DLC16 is installed, other extension card cannot be installed.

DLC card including default 2-ch does not support KX-T74xx/KX-T75xx.
10
 17. Card Installation for Expansion Cabinet
DPH2 (Door phone)

LCOT6 (Analog CO) Max. 1 card Max. 2 cards

or
DPH2 (Door phone) DHLC4 (Hybrid)
DPH2 (Door phone)

Max. 2 MCSLC8 (SLT)

PRI30 / E1
or / and
or cards
LCOT6 (Analog CO) Max. 2 cards DLC8 (DPT)
LCOT6 (Analog CO) LCOT6 (Analog CO) or (not “and”)
or
Max. 1 card
DPH2 (Door phone) or (not “and”)
MCSLC16 (SLT)
or Max. 1 card
or (not “and”)
LCOT6 (Analog CO)
PRI30 / E1
or
DLC16 (DPT)
PRI30 / E1

KX-NS320 for Optional Trunk or Door for Optional Extension

Connection for Optional Trunk or Door for Optional Extension
to KX-NS300
(Factory Built-in) 16-SLT (Factory Built-in)

11
 Cost
21. IP Extension Saving

IP Phone including SIP Phone can be installed in remote office without PBX.
Telephone charge can be saved for call between main office and branch.

Telephone Company

Main Office Remote Office

(Branch)
PBX
KX-NS VPN IP Network VPN
300 Router
Router

Digital PT SLT SLT KX-NT SIP Pone

101 102 103
104 105

12
 Business
22. IP Software Phone with UC (CA) Improve

You can take your phone with your PC to your home or hotel.
“Software for Panasonic KX-NT” can be installed to your PC.
Panasonic provides UC application Communication Assistant also.
Office

Home or Hotel
KX-NS
VPN
300 Router
IP Network Software phone
with CA
104
Panasonic
Network
Digital PT SLT SLT Camera
101 102 103 VPN
Soft

You (Boss) can control employees using Camera

software phone, CA, and network camera
anytime anywhere.
13
 Cost
23. Capacity Expansion by IP Saving

Currently you may need IP phone in remote office only.

However when your business expands in future, you can install 128 IP
phones in main office and remote office.
Main Office
KX-NS
300
IP Network
Max.130 Remote Office
SLT and Digital PT
without D-XDP

DPT SLT IP Phone

Main Office
KX-NS
300
Digital IP Network
Remote Office
XDP

DPT DPT SLT IP Phone IP Phone

Max.160 Max.32 Total
SLT and Digital PT IP-Phone 192
with D-XDP Additionally Extensions
XDP = eXtra Device Port 14
 Cost
24. PBX to PBX Connection using IP Saving

You can use PBX to PBX H.323 Network to call extension in other PBX
or customer in order to save charge of long distance call.
Public Telephone Public Telephone Public Telephone
Company (02) Company (03) Company (08)

Customer Customer
02-8765- 08-4321-
4321 8765

IP Network KX-NS
Sydney Office 300 Melbourne Office Perth Office

Ext 101 Ext 102 Ext 203 Ext 204 Ext 305
02-3333- 03-1234- 03-1234- 08-7777- 08-7777-
4444 5102 5203 6666 6655

When extension users in Melbourne or Perth dials 0/9-02-8765-4321,

call is routed automatically through PBX in Sydney.
- 02-xxxx-xxxx via PBX in Sydney 　　
- 03-xxxx-xxxx via PBX in Melbourne
- 08-xxxx-xxxx via PBX in Perth
15
 Cost
26. SIP Trunk Service Saving

Even when customer calls call center in UK (for example), KX-NS300

installed in your country can receive the call using SIP trunk service
without high cost for international call.

Following is popular example in India using KX-TDE600.

KX-NS300 can support same feature.
in UK
Telephone SIP IP Network
Company Provider
(050) 050-321-1200
Office in India
SIP
Trunk
SIP Phone SIP Phone
050-123-4567 050-333-4444

DPT SLT SLT

Dial 050-321-1200

16
 Business
28. Paging over DECT Phone Improve

Paging over Panasonic DECT phone is available for hospitality and so on

using conference group call feature.
DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385

3F Announce
CS from
Operator
DECT (After announcement)
w/ headset I will go to the room.
Employee I am on the 3rd floor
2F DECT w/o headset now.
Announce from
CS Operator

Reply from
Employee
(Announcement )
Can someone go to
1F room 302?
TV does not work.
CS KX-NS
300 Operator
Conference Group Call

All paged members can listen to both announcement and reply from some user.
17
 31. Optional Card for Free Slot
Model Symbol Specification
KX-NS5170 DHLC4 4-port for any Digital PT / Analog PT /
CS (DPT I/F) / KX-TVM (DPT I/F)
and 4-port SLT without Caller ID and without
Message Waiting
KX-NS5171 DLC8 8-port for Digital PT : KX-T76xx / KX-DTxxx
and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5172 DLC16 16-port for Digital PT : KX-T76xx / KX-DTxxx
and CS (DPT I/F) / KX-TVM (DPT I/F)
KX-NS5173 MCSLC8 8-port SLT I/F with Caller ID and Message Waiting
KX-NS5174 MCSLC16 16-port SLT I/F with Caller ID and Message Waiting
KX-NS5180 LCOT6 6-port Analog Trunk I/F with Caller ID
KX-NS5290 PRI30/E1 30-ch ISDN or E1 by one card
Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels.
KX-NS8188 E1 adapter on IP trunk by DSP card without activation key
KX-NS8290 PRI adapter on IP trunk by DSP card without activation key
ISDN-BRI, T1, E&M and analog DID card are not supported.
Pay tone feature is not available.
18
 32. Optional Card on Mother Board
Model Symbol Specification
KX-NS5110 DSP-S DISA (30 ch) or VoIP (61 ch) or mixture
KX-NS5162 DPH2 Each 2 I/F for Door phone / Opener / Sensor
KX-NS3134 SD(XS) VM recording time : 40H
KX-NS3135 SD(S) VM recording time : 200H
KX-NS3136 SD(M) VM recording time : 400H
KX-NS5130 EXP-M Connection length : 3m (CAT5 cable)
KX-TDA0196 RMT Modem for remote maintenance

<SD Card>
SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, and
recording for UM (Built-in KX-TVM).
SMDR without SD card supports 1,000 call.
DSP is also required for UM (Built-in KX-TVM).

19
 41. Activation Key for VoIP
IP Trunk Activation Key as Trunk I/F Card
KX-NSM102 IP Trunk (SIP or H.323) 2 ch
KX-NSM104 4 ch
KX-NSM108 8 ch
KX-NSM116 16 ch

IP Extension Activation Key as Extension I/F Card

KX-NSM201 Panasonic KX-NT based IP Software phone 1 ch
KX-NSM205 (and KX-NT/UT hardware phone) 5 ch
KX-NSM210 10 ch
KX-NSM220 20 ch
KX-NSM501 Panasonic KX-NT/UT hardware phone 　 1 ch
KX-NSM505 (Not including Panasonic KX-NT700) 5 ch
KX-NSM510 10 ch
KX-NSM520 4-ch is pre installed. 20 ch
KX-NSM701 SIP hardware/software phone 1 ch
KX-NSM705 (including Panasonic KX-NT700) 5 ch
KX-NSM710 　 10 ch
　
KX-NSM720 　 20 ch

Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000.
20
 42. Activation Key for PBX Feature (1)
UM (Built-in KX-TVM) Activation Key
KX-NSU002 UM : Automatic Two-way Recording by All supervisor user
supervisor
KX-NSU003 UM : Message Backup 　

KX-NSU102 UM : Channel Expansion as TVM204 card 2 ch

KX-NSU104 2-ch is pre-installed. 4 ch
KX-NSU201 UM : E-mail 1 mailbox user
KX-NSU205 5 mailbox user
KX-NSU210 10 mailbox user
KX-NSU220 20 mailbox user
KX-NSU299 All mailbox user

KX-NSU301 UM : 1 extension user

KX-NSU305 5 extension user
KX-NSU310 Two-way Recording by user 10 extension user
KX-NSU320 20 extension user
KX-NSU399 All extension user

<VoIP (explained in previous page)> <UM>

DSP and AK : KX-NSF990 are also SD card, DSP and AK : KX-NSF990
required for KX-NS300. are also required for KX-NS300.
21
 43. Activation Key for Feature (2)
PBX Extension Feature Activation Key
KX-NSE101 Extension and Mobile parallel 1 extension user
KX-NSE105 feature 5 extension user
KX-NSE110 10 extension user
KX-NSE120 20 extension user

PBX to PBX Network Activation Key

KX-NSN002 QSIG Network with Enhance Feature 　 　

System Feature Activation Key

KX-NSF101 3rd party CTI Interface 　
KX-NSA020 Multiple CTI Connection 　
KX-NSF201 Built-in ACD Report / Announcement of waiting order in queue

22
 44. Activation Key for UC (Communication Assistant)
CA Activation Key
KX-NSA201 CA Pro 1 extension user
KX-NSA205 5 extension user
KX-NSA210 10 extension user
KX-NSA240 40 extension user
KX-NSA249 128 extension user
KX-NSA301 CA Supervisor 　 1 extension user

KX-NSA401 CA Operator Console 　 1 extension user

KX-NSA901 CA Network Plug-in 1 CA user

KX-NSA905 5 CA user
KX-NSA910 10 CA user
KX-NSA940 40 CA user
KX-NSA949 128 CA user
KX-NSA010 CA Thin Client Server Connection 　

23
 46. Pre-Installed Activation Key for Trial
60-day trial is available before buying activation key for followings.
60-day can start anytime for each feature. (not start after default clear)
Trial cannot be used repeatedly. (only one time)
UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor
UM (Built-in KX-TVM) : Message Backup
UM (Built-in KX-TVM) : E-mail (128 mailbox users)
UM (Built-in KX-TVM) : 2 Way Recording (30 extension users)
Mobile Extension (30 extension users)
CA PRO (128 users)
CA Supervisor (1 user)
CA Operator (1 user)
CA Thin Client Server Connection
3rd party CTI Interface 　
Multiple CTI Connection 　
Built-in ACD Report / Announcement of waiting order in queue

24
 47. Activation Key - Condition
Activation key is required for CTI server except CA.
- When other CTI server application is connected with KX-NS PBX
directly, activation key for CTI (server) interface is required.
- When other CTI server application is connected through CSTA
MUX, activation key for CSTA MUX is required.
Activation key for CTI (sever) interface is NOT required in this case.

CA Client AK CA Basic / CA Client AK

CA Pro etc
CTI Server AK CTI Server AK
CSTA MUX AK Not Required
Panasonic
Other Panasonic
CA (Server)
Application CSTA MUX
(Server)
Panasonic
CA (Server)
CTI Server AK

Not Required
Other
Application
- 2 to 4 CTSA MUX AKs are required for 2 to 4 “other application”. (Server)
- KX-NS PBX does not support Panasonic PA server and KX-NCV200.
- AK is not required for CA Call Accounting because this uses SMDR interface.
- AK is required for application on Panasonic TAPI TSP.
25
 48. Activation Key - Condition
Following activation key for KX-NS1000 is not required for KX-NS300.
KX-NSM005 As memory for 31- 50 IP extensions
KX-NSM010 As memory for 31-100 IP extensions
KX-NSM030 As memory for 31-300 IP extensions
KX-NSM099 As memory for 31-640 IP extensions

< Note for KX-NSF990 >

DSP-S without KX-NSF990 does NOT work for VoIP and UM (Built-
in KX-TVM). It works for DISA.

DSP-S with one KX-NSF990 works for DISA and both VoIP and UM
(Built-in KX-TVM). No need two KX-NSF990.
KX-NSMxxx is also required for VoIP.
KX-NSUxxx is also required for UM (Built-in KX-TVM).

26
 51. Location of Installation
KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack.
KX-A437X is required for KX-NS300 to use 19 inch rack.

Picture is added in October. Picture is added in October.

On Wall in 19 inch rack

AC Input AC100V - 240V 　 50/60Hz 　 XXA
Power DC Input External Battery +36V DC
Unit
Power consumption 104W

Dimension 430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size)

Chassis
Weight (under study ）

It is required to open the top cover of cabinet to install optional cards.

27
 52. Programming
Programming is available using PT or PC.
PC programming is available through LAN or modem on site and through
LAN or modem from remote location.

Telephone Company

CO / PRI / E1
Customer’s Office Dealer’s Office
Router
KX-NS Internet
300
LAN Modem
Modem LAN

KX-TDA0196 has to be installed in KX-NS300 to connect using modem.

Port forwarding is required for router to connect through LAN from remote location.
Independent maintenance port like KX-NS1000 is not supported.

28
 Easy
53. Web Programming Program

Built-in web server supports PBX and VM all programming.

- Programming is very easy because programming method is
basically same as KX-TDA-TDE-NCP and KX-TVM.
- It is not required to install Application (Programming Tool)
because Web. MS Internet Explorer and so on are required.

Programming for
PBX features
Same as
TDA/TDE !!

Programming for
VM features
Same as
TVM !!

29
 54. Programming Tool
Application (Programming Tool) is required to connect through modem.
GUI and Operation for programming are same as web programming.

NS Unified Web Maintenance Console

30
 Easy
55. Programming using PT Program

Operation for programming is same as KX-TDA100D.

Program 660 works for UM (Built-in KX-TVM : Default = 500).

31
 KX-NS
3. KX-NS1000 Outline 1000

KX-NS1000 supports 1,000 extensions and built-in solution.

- 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture.
- Built-in solution supports Voice Mail, Unified Message, Recording,
Call center, Unified Communication, Mobility, Conference,
One-look networking and so on.
KX-NS8188 E1 adapter
Built-in KX-NS8290 PRI adapter

Solution
KX-NS1000 KX-NS1000
Master Slave
KX-NS0130 KX-NS0130
Max. 16
KX-NS1000
KX-TDE620 etc IP Network

1,000
Extension
KX-DT w/ SLT KX-NT KX-UT Other SIP KX-DT KX-T7xxx SLT
DSS Console SIP Phone Softphone

100 % Feature transparency like TDE600 and TDE620

32
KX-NS KX-NS
300 11-1. Voice Mail 1000

KX-TVM version 3 based Voice Mail function is built-in.

Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.

KX-TVM Built-in VM
Customer or Mailbox Max. 24ch
(Built-in)
other Extension 101 104 400h recording for KX-NS300
102 105 1,000h recording for KX-NS1000
VM Group Ext No. : 500
103 :

Hello this is Tom.

Please lave voice message.
No
Answer
KX-TDA/TDE/NCP
KX-TVM200
101 102 103 Max. 24ch
Susan Mike Tom 1,000h recording
VM Group Ext No. : 500

33
KX-NS KX-NS
300 11-2. Voice Mail 1000

KX-TVM version 3 based Voice Mail function is built-in.

Memory card, VoIP DSP card and activation key are required for full
KX-TVM function.

<KX-NS300> <KX-NS1000 with DSP>

(Factory Built-in)
Without SD w/o SD or w/o DSP : 2h
2h (Factory Built-in) Compact Flash : 2h
or without DSP Same feature as SVM on OPB3 Same feature as KX-TVM
card of TDA/TDE/NCP.
KX-NSU001 AK : 15h
KX-NS3134 2G SD card : 40h with above Compact Flash
DSP is also required.

KX-NS3135 8G SD card : 200h

DSP is also required. KX-NS0135 Compact Flash : 200h
KX-NS3136 16G SD card : 400h KX-NS0136 Compact Flash : 450h
DSP is also required
KX-NS0137 Compact Flash : 1,000h

<For KX-NS300 / KX-NS1000 Common>

KX-NSU102 AK : More 2-ch KX-NSU2xx AK : E-mail for xx users
KX-NSU104 AK : More 4-ch KX-NSU3xx AK : 2-way Recording for xx users
using PT [2-way Record] button or CA

34
KX-NS
300 12-1. Unified Message (VM to e-mail)
You can receive voice message as e-mail by PC at your desk or by your
smart-phone anywhere immediately. Missed call w/o voice message also
can be e-mailed. So these messages are unified by e-mail. You do not miss
any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail. Mobile
Network
or WiFi
IP Network

or
Telephone
Some customer sends e-mail. Company Office
KX-TVM
(Built-in)
with VM
as attached file
Some customer leaves VM
or disconnects call without VM. E-mail Server

< E-mail example for missed call >

35
 KX-NS
12-2. Unified Message (VM/Fax to e-mail) 1000

You can receive voice message and fax as e-mail by PC at your desk or by
your smart-phone anywhere immediately. Missed call w/o voice message
also can be e-mailed. So these messages are unified by e-mail. You do not
miss any contact from your customers, if you get e-mail.
Activation key : KX-NSU2xx is required to send e-mail. Mobile
Network
or WiFi
IP Network

or
Telephone
Some customer sends e-mail. Company Office
KX-TVM
(Built-in)
with VM/Fax
as attached file
Some customer leaves VM
or disconnects call without VM. E-mail Server

Occupied memory for 1 minute KX-NS300 does

voice message is same as NOT support
Some customer sends fax. approximately 28 pages fax. Fax to e-mail.

Optional card : KX-NS0106 has to be installed to receive fax or send fax.

One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106.

36
KX-NS KX-NS
300 13-1. Recording 1000

Supervisor can record call for other extension to built-in VM automatically.

This is useful for call center or for reducing unnecessary call such as call
to personal friend using company phone cost during working time.
Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.)

Easy programming and playing for

KX-TVM
Customer (Built-in)
supervisor using built-in web server

Extension
Supervisor

KX-NS300 can record max. 24 calls at the same time.

KX-NS1000 one cabinet can record max. 24 calls at the same time.
KX-NS1000 one look network supports max. 16 built-in VM in order to expand channels
and recording capacity.
24ch 24ch 24ch
Record Record Record

37
KX-NS KX-NS
300 13-2. Recording - Back-up 1000

Back-up is available for recording to server (NAS) or USB memory

automatically by schedule if maximum recording capacity is not enough.
KX-NS PBX has USB port.
Activation key : KX-NSU003 is required for back-up.
WAV converter is
KX-TVM provided by
(Built-in) Panasonic.

Caller ID, year, date and time

KX-TVM
are included in the file name
(Built-in)
for easy search.

Back-up of system configuration data is

also available using AK:KX-NSU003.

38
KX-NS KX-NS
300 14. Call Center - Voice message 1000

Queuing order is announced using built-in VM to caller who is calling call

center. Expected waiting time also can be announced using built-in VM.
Caller feels that KX-NS PBX user has very professional call center.
Activation key : KX-NSF201 is required. <Example of waiting time>
DISA Four other people are waiting.
Hello this is Panasonic Travel. This call is And your expected waiting
recorded in order to improve our service. time is around 16 minutes.
Customer
DISA No Dial to ICD
ICD Group Talking is recorded automatically.
w/ Queuing table Yes
Idle Ext?
KX-TVM
No (Built-in)
Queuing message by DISA
Sorry all agents are on the phone now.
KX-TVM (Built-in)
Four other people are waiting.
Caller can leave voice message.
Please wait for the moment. KX-TVM
We are connecting by queuing order. (Built-in)
Or dial 1 to leave voice message
One agent becomes idle.
BGM for ICD Group
We are providing special price for trip to Japan…

39
KX-NS KX-NS
300 15. Call Center - Report 1000

Call center monitoring and reporting are built-in.

Activation key : KX-NSF201 is required. (Same as Queuing order announcement)
Optional SD card is required for KX-NS300 to log 300,000 calls.
Optional compact flash card is required for KX-NS1000 to log 600,000 calls.
Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial).

<What is New from CA Supervisor?>

- Graphical report, exporting to CSV and so on are supported.
- Report for call center agent (extension user in ICD group) is supported.
- Application installation is not required for client PC because KX-NS PBX
supports this feature using built-in web server.

40
KX-NS KX-NS
300 16-1. UC : Unified Communication 1000

Unified Communication server (Communication Assistant) is built-in.

You can select best contact method depend on
other party’ status.
Call extension / Call cell phone / Call home phone
Leave voice message / Send e-mail / Chat
Activation key is required for CA Pro, CA Supervisor and
CA Operator.

On the phone
PC(CA) used
PC(CA) not used
CA is working but PC
was not operated since
Day HH:MM.

41
KX-NS KX-NS
300 16-2. UC - Video Call 1000

SIP video phone is available by P2P using H.263 or H.264.

P2P for IP extension to SIP trunk is also supported.
(But Panasonic HD-VC cannot be SIP extension of KX-NS1000.)

HQ Branch
SIP Video Software-phone
with USB camera
IP Network
(VPN) or
Yealink IP Video Phone VP-2009
Fanvil D800 Android Video Phone
http://www.fanvilphones.com/products-d800.php
for example
P2P
< P2P >
IP Phone Type IP Ext SIP Trunk
IP Network to IP Ext to IP Ext (*1)
(SIP Provider) KX-NT300 series Yes No
KX-NT543/546/560 Yes Yes (*2)
KX-NT550 series Yes Yes
KX-UT series Yes Yes
3rd party SIP phone Yes Yes
P2P
*1) Depend on specification of SIP provider,
this feature does not work.
Customer *2) Software version up of NT500 is required.

42
KX-NS KX-NS
300 17-1. Mobility - Receive a call 1000

When your customer calls your office phone number, both phone in office
and your cellular phone can ring at the same time.
Activation key : KX-NSE1xx is required for xx users.
PBX has to detect “answer” of
cellular, because PBX has to
stop ringing of extension phone
Cellular Network when cellular phone answers
Telephone Network the call.

(1) Any CO type including cellular phone

Dial
092-123-4322 (1) (2) (3) (2) IP / ISDN / E1 / Analog
Office (3) IP / ISDN / E1/ Analog with reverse

0344445555
Customer Phone number of caller
03-4444-5555 (customer) can be displayed
080-888-7777 depend on specification of
EXT 101 EXT 102 telephone network.
092-123-4321 092-123-4322 This service is available by
some ISDN or SIP network in
Extension 102 sets call forwarding no answer to cellular
Europe.
phone (080-888-7777) with “keep ringing” mode.

43
KX-NS KX-NS
300 17-2. Mobility - Make a call 1000

When you call your customer using cellular phone through PBX (DISA),
the phone number of your office is informed to your customer instead of
the number of your cellular phone.
DID number can be informed as CLIP for SIP / H.323 / ISDN.
Phone number of the line is informed to cellular from telephone network for analog.

Telephone Network Cellular Network

(3) Any CO type including cellular phone

0921234322 (3) (2) (1)
(2)(1) SIP / H.323 / ISDN / E1 /
Office Analog regardless reverse

Dial
Customer PBX DISA number : 092-123-4300
after DISA answer
03-4444-5555 + CO access number : 0 or 9
+ Customer phone : 03-4444-5555
080-888-7777
EXT 101 EXT 102
092-123-4321 092-123-4322

Cellular phone can be recognized as extension (102) automatically based on

pre-assigned caller ID (080-888-7777).

44
KX-NS KX-NS
300 17-3. Mobility using IP 1000

Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd

Party SIP phone at remote location without VPN. Smart-phone user can
make a call by software-phone without telephone charge.

VoIP DSP is occupied even for call between IP extension

and remote IP extension. Any extension (IP / DPT / SLT) Cellular Company
can be paired with any other extension. Data
Service
Office Not P2P Cellular
Internet Cellular
104:Mike VPN Voice
VoIP Data
DSP Router Service
Service
or WiFi
080-888-7777
as cellular
P2P
EXT 101 EXT 102 EXT 103 EXT 104
Mike
Dial 103.

- Version up is required for software of KX-NT500 and KX-UT. 3rd party SIP
- This feature is NOT supported for other Panasonic IP phone software-phone in
such as KX-NT300 and KX-UDT. Smart-phone
- Blank UDP transmit capability is required for 3rd Party SIP Phone. (VPN is not required.)
(This condition is same as SBC router.) 　　

45
KX-NS KX-NS
300 18. Conference 1000

Any extension user including software-phone in smart-phone can make a

conference group call. All 32 members can talk. (Not only listen.)
Cellular phone If member cannot answer the
Smart-phone call or member is not called
because not programmed as
Telephone Company member, they can join by PIN
Cellular Company through DISA after one or more
IP Network members answer the call.
Extension user can dial PIN
directly without DISA.

*32 - Conference group

number (1-8) - PIN #
software-phone in Smart-phone

KX-NS300 KX-NS300 KX-NS1000

Feature
without DSP with DSP with DSP
Recording to Built-in VM No 24 calls can be recorded.
Conference group call : Dial *32
Yes (32ch) Yes (72ch)
Other conference such as PT [Conference] key *1)

*1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people)
46
 KX-NS
19-1. One-look Networking 1000

Any extension user including software-phone in smart-phone can make

a paging call to all PBXs connected by one-look networking.
Activation key : KX-NSN001 is required for each PBX.

1st KX-NS1000 2nd KX-NS1000

in Fukuoka in Tokyo

Paging Paging Paging Paging

IP Network
(VPN)

16th KX-NS1000
in Niseko
Paging

*33 – Paging group number Paging Paging

47
 KX-NS
19-2. One-look Networking 1000

KX-NS1000 one-look networking supports full feature transparency

like TDE600-TDE620 connection.
- Max.16 KX-NS1000 can be connected for one-look connection.
- Max. 1,000 extensions are supported by one-look networking.
- Both master unit and slave unit are “KX-NS1000”.
- Slave unit has to be registered to master unit like IP-PT registration.
Programming is very easy because it is same as IP-PT registration.

CO Master
Fukuoka
IP
Register Network
IP Network
CO (VPN)
Tokyo
Register
Digital PT IP-PT
CO
Niseko Slave
Digital PT is connected with
TDE620 is connected Max. 15 slave NS1000 can be PBX by cable.
with TDE600 by cable. registered to one master IP-PT is registered to PBX.
NS1000.
KX-NS300 version 2 can be slave unit of one-look network.

48
KX-NS
300 20. Security with Network Camera
Alarm detected by sensor port of KX-NS PBX is e-mailed so that you can
access network camera and so on immediately using smart-phone or PC.
Mobile
Network
or WiFi E-mail
IP Network

or Window near meeting room

was broken.
Office
View camera.
http://www.niseko.ne.jp/liveca
mera/
E-mail Server

Make a paging call using SIP

software-phone. Dial *3301.
KX-NS1000 does not support this feature currently.

Both PBX and security camera can be provided by Panasonic.

Other major PBX makers do not have security camera.
Optional card : KX-NS5162 has to be installed for sensor.
One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion
cabinets supports 4 KX-NS5162.
49
KX-NS KX-NS
300 21-3. SIP Software-phone 1000

Conditions
When smart-phone receives call to cellular phone (080-888-7777 for following example), call
using SIP software-phone is disconnected. This condition is based on specification of OS or
SIP software-phone as application.
Therefore call with extension (colleague) is recommended.
Call with trunk (customer) is not recommended.
Telephone Company Cellular Company

Not recommended Data

Service
Office Cellular
Internet Cellular
VPN Voice
VoIP Data
DSP Router Service
Service
or WiFi
080-888-7777
as cellular
EXT 101 EXT 102 EXT 103 EXT 104
Mike
Dial 0/9-1234-5678.

3rd party SIP

software-phone in
Smart-phone
(VPN is not required.)

50
KX-NS KX-NS
300 21-4. SIP Phone for Hotel 1000

Two IP phones in guest room can have one extension number.

If 2 IP phones are required in all rooms, KX-NS1000 can support 500
rooms with 1,000 IP phones without Q-SIG connection.
Wake-up call and message waiting are supported for SIP phone also.

Room 301 = Extension 301

KX-UT is Panasonic SIP phone.

OS of KX-UT670 is Android version
2.2.
Application can be developed by
software vender for each hotel
customer.
KX-UT670 KX-UT113
on the desk near bed

Any extension (IP / DPT / SLT) can be paired with any other extension.
For example, SIP software-phone in smart-phone can be paired with
SLT.

51
 KX-NS
22-1. Unified Message - Receive 1000

KX-NS1000 receives Fax / VM and sends them by e-mail through

E-mail server. KX-NS1000 works as e-mail client.
Gmail and Hotmail are also available for KX-NS1000.
Gmail Server

Mobile
Network
or WiFi
IP Network

or
Telephone
Some customer sends e-mail. Company Office
KX-TVM
(Built-in)
with VM/Fax
as attached file
Some customer leaves VM
or disconnects call without VM.

KX-NS300 also supports Gmail and

Some customer sends fax. Hotmail for VM to e-mail or sensor to
e-mail. KX-NS300 does not support
Fax to e-mail.

52
 KX-NS
22-3. Unified Message - Send 1000

You can send fax through KX-NS1000 without printing, when you have to
contact your customer by fax.
Some your customer may use only fax instead of e-mail.
- One KX-NS1000 supports one channel to send or receive fax.
Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied.
Automatic repeat feature of customers’ fax is useful to send fax to KX-NS1000.
- Fax driver for PC is provided by Panasonic.
Print out from application such as
MS Word.
IP Network
Select Fax number to send.
Telephone
Company Fax Driver
Office VPN
Router

“Print- VPN
out”.
Fax Driver
Customer
E-mail Server

VPN has been already installed usually in order to access to e-mail server.
53
 KX-NS
34-2. Built-in VPN 1000

WAN / Built-in Router can support VPN (IP-SEC) feature also.

This is useful when customer needs VPN network newly for one-look
networking.
Activation key : KX-NSN216 is required. One AK supports 16 connection .

This can be used for software-phone

also when VPN software is available
in PC or smart-phone. NS1000
(+built in Router)
Router
Max. two AKs support 32 connection. IPsec VPN

　 　
　 　
　 　 　
Cellular
　 Internet
　 　
NW
　 　 　
VPN
　 　

KX-NS300 version 2 supports

　 　 　
　 　 　
　 　
　
WAN by optional hardware.
　
VPN 　

　
　
VPN

　
Router

　
VPN

　
　
　
　
　
　
NS1000
(+built in Router)
Router
Easy Installation even for VPN Smartphone NS1000
by Panasonic technology “VPSS”.

54
 KX-NS
51. Activation Key 1000

Activation key for KX-NS300 can be used for KX-NS1000.

Following activation key is required only for KX-NS1000.

55
 KX-NS
52. Activation Key 1000

Following activation key is for KX-NS1000 version 3 new features.

Centrilized Activation Key
Model Name Feature Maximum Description Note
Call center
Built-in ACD Report, Announcement
KX-NSF201 Feature 1 AK *1
of waiting number for queuing
Enhancement

Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name Feature Maximum Description Note

KX-NSN101 Built-in Router 1 AK Activate Router function *1

Activate 16 sessions of IP-VPN
IPsec (VPN)
KX-NSN216 2 AK (IPsec) for *1
(16sessions)
Built-in Router
Note *1) 60days free trial is available.

56
 KX-NS
53. Activation Key 1000

Following activation key is for KX-NS1000 version 3 new features.

Distributed Activation Key (These AK are required for each master and slave PBX.)
Model Name Feature Maximum Description
Expansion AK
KX-NSX910 1 AK IP phone Capacity is increased to 100ports
from NSM005
Expansion AK
KX-NSX930 1 AK IP phone Capacity is increased to 300ports
from NSM010
Expansion AK
KX-NSX999 1 AK IP phone Capacity is increased to 640ports
from NSM030

30 50 100 300 640 IP phone

Pre-installed
NSM005 NSM910 NSM930 NSM999
NSM010 NSM930 NSM999
NSM030 NSM999
NSM099

60days free trial is NOT available.

57
 Terminal (IP-Phone)

2013 2014
KX-NT560
KX-NT366 KX-NT556

KX-NT553

KX-NT346 KX-NT546

KX-NT343 KX-NT543

KX-NT551
KX-NT321 KX-NT511A
KX-NT511P

KX-NT305
KX-NT505
KX-NT303
58
 Terminal (IP-Phone)
KX-NT560
- 4.4 inch Backlight LCD
- Self Labeling 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KX-NT556/553
- 6-Line Backlight LCD (NT553:3-Line)
- Self Labeling 36 Flexible Buttons(NT553:24)
- 2 Ethernet Port(10/100/1000M)

KX-NT546/543
- 6-Line Backlight LCD
High-End

(NT543:3-Line)
- 24 Flexible Buttons
- 2 Ethernet Port(10/100M)

KX-NT551
- 1-Line Backlight LCD
- 8 Flexible Buttons
- 2 Ethernet Port(10/100/1000M)

KX-NT511A
- 1-Line LCD
- 3 Flexible buttons
- 2 Ether Port(10M/100M)

Office market 59
 Terminal (IP-Phone)
High Audio Quality

- Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A)

The speakerphone supports "full duplex“ enabling both parties to speak at
the same time without their voice getting cut out.

Special material
- Supports the G.722 codec cone circle
G.722 codec provides calls with high quality and reduced stress.

- Advanced speaker design Acoustic chamber

Speakers enhance the characteristics of low frequencies and contain a high (acoustic box)
performance D-class audio amp.

High Speed Communication

Hands free communication
- Larger acoustic chamber
- Supported Gigabit Ethernet(KX-NT560/NT55x Series)
The acoustic chamber reduces echo and vibration from the speaker.
- Built-in Blue Tooth(KX-NT560 only) High-speed data transfer is possible.
Bluetooth for wireless calls using a supported headset.
- Electronic Hook Switch(EHS) Supported
By connecting an EHS headset , you can perform wireless
communication.

Easy to Use Design

- Paper Label Free (KX-NT560/NT556/NT553)
Since the numbers are displayed on the screen, a paper label
is not required.

- Small footprint reduces desk space

-Longer handset curly cord
-Small footprint 60
 Terminal (SIP-Phone)

2013 2014

KX-UT670

KX-UT248

KX-UT136

KX-UT133

KX-UT123

KX-UT113

61
 Terminal (SIP-Phone)
High-End
KX-UT670

- 7 inch color touch screen Backlitght

LCD
- 24 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KX-UT248
- 4.4 inch Backlight LCD
- Paper less 32 Flexible Buttons
- 2 Giga Ethernet Port(10/100/1000M)

KX-UT136/133
- 6-Line Backlight LCD
(UT133:3-Line)
KX-UT123/113 - 24 Flexible Buttons
- 2 Ethernet Port(10/100M)
- SIP SLT
- 3-Line LCD
(UT123:with Backlight)
- 1 Ethernet Port(10/100M)

Vertical market

Office market
62
 Terminal (SIP-Phone)
<Monitoring Solution>
KX-UT670 KX-NS300

KX-UT670
(Up to 32 sets)

Network Switch

Entrance
Reception

Office
Used as network camera viewer if used Factory
with Panasonic network camera

6363
 Terminal (Digital Analog Phone)

2013 2014
KX-DT346 KX-DT546

KX-DT343 KX-DT543
KX-DT333

KX-DT321 KX-DT521

KX-DT390 KX-DT590

KX-DT301/NT303 X

KX-T7730

KX-T7716

KX-T7705

KX-T7703

64
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~

65
KX-NS1000 V1.1
Unified Messaging
~Built-in Voice Messaging~

66
 General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server User
Customer (IMAP4 / POP3)
E-mailer
E-mail E-mail
Voice Message
FAX Message

Voice Call Built-in UM

PSTN Voice Message Extension

FAX Message
FAX Call
Cellular Phone
Integration

67
 1-1 Mailbox Overview
Voice messages are saved in the corresponding Mailboxes.
A subscriber is an extension user who has a mailbox assigned to his extension.
Subscribers can play back messages saved in their mailboxes, leave messages for other
subscribers, record greeting messages, and more.
Simple Voice Mail and two-way recording example

KX-NS1000 Subscriber
Outside
Caller Built-in UM Ext. 101
Mailbox: 101
1. Personal Greeting Message
3. Can play back
Mailbox the left message.
101
2. Can leave a voice message.

…
Mailbox
105
1. Two-way recording 2. Can Ext. 105
play b Mailbox: 105
- The conversation is recorded. ack.

Conversation
68
 1-2 Voice Recording Features (1)
Simple Answering Machine Features for Extensions
By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the
built-in UM, a simple answering machine feature can be operated.
The caller can leave a voice message for the corresponding extension.

KX-NS1000
Ext. 101
1. Incoming Call to Ext.101. Mailbox: 101

Built-in UM
2. Forward to UM
3. Personal greeting of Ext.101 is
sent to the caller. * Busy, No Answer,
Intercept routing,
Mailbox etc.
4. Can leave a voice message 101 Forwarding setting
to Mailbox 101.
in advance.

* A subscriber should record his/her own greeting message before using his/her mailbox.
69
 1-2 Voice Recording Features (2)
Voice Mail Transfer
A subscriber can transfer a call to his/her mailbox if he/she does not want to answer
the call.
While ringing example
KX-NS1000
Ext. 101
1. Incoming Call to Ext.101. Mailbox: 101

Built-in UM
3. Redirect to UM

2. Press “Voice Mail

4. Personal greeting of Ext.101 is
Transfer” button
sent to the caller.
while ringing.
Mailbox
5. Can leave a voice message 101
to Mailbox 101.

* A subscriber should record his/her own greeting message before using his/her mailbox.
70
 1-2 Voice Recording Features (3)
Two-way Record / Two-way Transfer / One-touch Two-way Transfer
A subscriber can record a conversation into his/her own Mailbox or another subscriber’s
Mailbox while talking on the phone.
KX-NS1000
3b. Two-way Transfer
Built-in UM - The conversation is saved in
another subscriber’s mailbox.

Mailbox
101
3c. One-touch Two-way
Transfer

…
- The conversation is saved in
3a. Two-way Record
another subscriber’s mailbox
- The conversation is saved with an one touch operation.
Mailbox
in the subscriber’s mailbox. 105
Ext. 105
Mailbox: 105

1. Conversation (while talking)

2. Press FF button.

71
 1-6 Sending Messages (2)
Message Delivery : Sending messages to other subscribers
Multiple mailboxes are grouped into a specified number of Mailbox groups.
By using Mailbox group, subscribers and callers can send voice messages to multiple
subscribers at once.
Ext. 101
KX-NS1000 Mailbox: 101

Built-in UM

Mailbox
101 ss age
e
i ce m 55).
a vo No. 5
co rd oup (
)
Mailbox Group : d (re ox gr
n
Se Mailb
Group No. “555” to Ext. 103
Mailbox: 103

Ext. 104
103 Mailbox: 104
A message is left to Mailbox 103,
Mailbox 104, Mailbox 105, at once.
104 105 Ext. 105
Mailbox: 105

72
 1-7 Mailbox Options
System mailboxes for FAX Service, etc.
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.

KX-NS1000 Subscriber
Built-in UM

Ext. 101
Mailbox 101 Mailbox: 101
…

Mailbox 105 Ext. 105

Mailbox: 105

for FAX Service

Mailbox 250

Mailbox 999 for System Manager

73
 3-2 Basic Settings : UM Group 　　　　
UM Group / Floating Extension Number (FEN)
The UM ports are used to access the Built-in UM from extensions, trunks, etc.
KX-NS1000
Built-in UM
UM port1 Access to the UM
Ext. 5101 (Dialling the FEN);
Mailbox
(Playing back the messages,
UM port2 Forwarding destination, etc.)
Mailbox Ext. 5102 FEN; 500 (Default)
…

UM port24 UM Group ;
Ext. 5124 2 ports are available by default. Optional
Activation keys will expand the ports.

Setup -> PBX Configuration -> 3.7.2 Unit Settings

Floating Extension No.

74
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~

75
 General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server User
Customer (IMAP4 / POP3)
E-mailer
E-mail E-mail
Voice Message
FAX Message

Voice Call Built-in UM

PSTN Voice Message Extension

FAX Message
FAX Call
Cellular Phone
Integration

76
 1-2 Operation Overview (1)
Operation by Telephones

KX-NS1000

FAX Card UM
FAX Machine

LAN

2. Access to the mailbox from the extension telephones.

- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.

Extension
telephones

1. The Message Waiting Lamp on the telephone can

notify that a new message (Voice / FAX) is left in
the mailbox.

77
 1-2 Operation Overview (2)
Operation by PC

KX-NS1000 FAX Machine

PSTN
FAX Card UM

LAN
FAX sending
- A FAX can be sent through the PBX
from PC.
Desktop Messaging (MS Outlook, etc.) - FAX driver needs to be installed
- Voice / FAX messages are displayed to the PC.
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.

E-mail notification (SMTP, POP3)

- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.

78
 2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.
PSTN

The PBX can receive, distribute, and send

KX-NS1000
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
FAX card downloaded, etc.
FAX Extension
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message

The subscriber can send The subscriber can send

received faxes to a fax The subscriber can display a fax image of
the documents as a fax.
extension to print them out. received fax message on the PC screen.

79
 2-3 Method to Send Faxes
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard “print” function of an application.

An operation example

Select “Print” function on an application.

Select “Panasonic NS1000 FAX Driver”

as the printer.

80
 3-1 E-mail Integration Overview
There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3
PC
KX-NS1000 (POP client software)
E-mail
UM Mailbox
Server

Sends e-mails (Voice / FAX) Voice Mail / FAX Notification

using SMTP. using POP3

IMAP Integration ; MS Outlook integration, etc.

KX-NS1000 PC
(IMAP4 client : MS Outlook, etc.)
UM Mailbox

Can access the mailbox directly.

(using IMAP4)

81
 3-3 E-mail Notification : Operation
NS1000 sends e-mails to the corresponding users.

E-mail
Server
3. Voice Mail / FAX Notification
(using POP)

2. Sends e-mails
using SMTP.
Non-Synchronized
KX-NS1000 1) Cannot open the mailbox directly.
2) Cannot delete the messages POP
UM Mailbox left in the mailbox directly. client

1. A new message is left.

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

82
 3-5 IMAP Integration : Overview
Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
MS Outlook example

KX-NS1000 MS Outlook

UM Mailbox Same Inbox

E-mail
Voice Message
FAX Message
Can access through MS outlook.

FAX message : Tiff format

Voice message : WAV format

MS Outlook directly accesses to the PBX as IMAP client.

No additional server is required!

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

83
 3-6 IMAP Integration : Operation
Operation
IMAP Client
(e.g. MS Outlook)
Synchronize
KX-NS1000
1) Can open the mailbox directly.
UM Mailbox
2) Can delete the messages left in
the mailbox directly.

With IMAP integration, subscribers can do the following:

• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.

84
 4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000

Built-in UM FAX extension

Ext. 103
Mailbox: 103 Mailbox 103

3. The received faxes are sent to

1. Access the Mailbox. the fax extension, then printed
out.

2. Operation through the voice mail guidance.

To listen to voice messages, press 1.

To listen to fax message envelopes, press 2.
To print this message, press 7.

Enter the FAX number, followed by [#].

To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].

* Refer to the next slide for details.

85
 5-5 IMAP Integration : Client Settings
Settings Points
Microsoft Outlook example

Server Information Select “IMAP”.

Account Type : IMAP
Enter the IP Address of
Incoming mail server : 192.168.0.101
the PBX.
Outgoing mail server (SMTP) : smtp.ns1000.com

Logon Information
Enter the Mailbox number.
User Name : 105 (Not “Login ID” for logging into
the Web MC with user profiles.)
Password : ********

Enter the password which is set at the “Mailbox Password

(Message Client)” of each mailbox.

86
KX-NS1000 Version1
Unified Messaging
~FAX, E-mail integration~

87
 General Overview
Unified Messaging is a combination of voice, data and fax.
The Unified Messaging (UM) system is built into the NS1000.
Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.
E-mail Server User
Customer (IMAP4 / POP3)
E-mailer
E-mail E-mail
Voice Message
FAX Message

Voice Call Built-in UM

PSTN Voice Message Extension

FAX Message
FAX Call
Cellular Phone
Integration

88
 1-2 Operation Overview (1)
Operation by Telephones

KX-NS1000

FAX Card UM
FAX Machine

LAN

2. Access to the mailbox from the extension telephones.

- A user can take the FAX message in addition to
the voice message.
- Also can transfer the FAX message to a FAX machine
and print out the FAX.

Extension
telephones

1. The Message Waiting Lamp on the telephone can

notify that a new message (Voice / FAX) is left in
the mailbox.

89
 1-2 Operation Overview (2)
Operation by PC

KX-NS1000 FAX Machine

PSTN
FAX Card UM

LAN
FAX sending
- A FAX can be sent through the PBX
from PC.
Desktop Messaging (MS Outlook, etc.) - FAX driver needs to be installed
- Voice / FAX messages are displayed to the PC.
in the MS outlook inbox.
- These messages can be controlled
through MS Outlook window.

E-mail notification (SMTP, POP3)

- New Voice / FAX message is left.
(with attachment)
- System alarm
- etc.

90
 2-1 FAX Server Overview
Optional FAX card provides the FAX Server function on UM.
Receiving / Distributing / Sending Faxes
Optional FAX card KX-NS0106 is necessary
to be mounted on the mother board.
PSTN

The PBX can receive, distribute, and send

KX-NS1000
faxes. Received faxes can be saved in
mailboxes * and then forwarded, printed,
FAX card downloaded, etc.
FAX Extension
Also, the FAX card is used for sending a FAX
to PSTN or FAX Extension.
* approx.
28 pages Fax message = 1 minutes voice message

The subscriber can send The subscriber can send

received faxes to a fax The subscriber can display a fax image of
the documents as a fax.
extension to print them out. received fax message on the PC screen.

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 2-3 Method to Send Faxes
FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send
faxes from their PC using the standard “print” function of an application.

An operation example

Select “Print” function on an application.

Select “Panasonic NS1000 FAX Driver”

as the printer.

92
 3-1 E-mail Integration Overview
There are two types of E-mail integration.
E-mail Notification ; SMTP, POP3
PC
KX-NS1000 (POP client software)
E-mail
UM Mailbox
Server

Sends e-mails (Voice / FAX) Voice Mail / FAX Notification

using SMTP. using POP3

IMAP Integration ; MS Outlook integration, etc.

KX-NS1000 PC
(IMAP4 client : MS Outlook, etc.)
UM Mailbox

Can access the mailbox directly.

(using IMAP4)

93
 3-3 E-mail Notification : Operation
NS1000 sends e-mails to the corresponding users.

E-mail
Server
3. Voice Mail / FAX Notification
(using POP)

2. Sends e-mails
using SMTP.
Non-Synchronized
KX-NS1000 1) Cannot open the mailbox directly.
2) Cannot delete the messages POP
UM Mailbox left in the mailbox directly. client

1. A new message is left.

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

94
 3-5 IMAP Integration : Overview
Overview
Received FAX / Voice messages are stored in the mailbox of UM.
The FAX / Voice messages appear in the subscribers’ inboxes as e-mail messages.
MS Outlook example

KX-NS1000 MS Outlook

UM Mailbox Same Inbox

E-mail
Voice Message
FAX Message
Can access through MS outlook.

FAX message : Tiff format

Voice message : WAV format

MS Outlook directly accesses to the PBX as IMAP client.

No additional server is required!

An activation Key (KX-NSU2xx) “Unified Messaging E-mail Notification” is required for this feature.

95
 3-6 IMAP Integration : Operation
Operation
IMAP Client
(e.g. MS Outlook)
Synchronize
KX-NS1000
1) Can open the mailbox directly.
UM Mailbox
2) Can delete the messages left in
the mailbox directly.

With IMAP integration, subscribers can do the following:

• Play back voice messages ; The status of played messages can be changed to “OLD”.
• View received fax messages
• Save voice and fax message data to their PCs
• Delete voice and fax messages from their mailboxes on the PBX.

96
 4-10 Printing Out Faxes (1)
A subscriber can send received faxes to another destination.
This feature can be used to send received faxes to a fax machine to print out them.
NS1000

Built-in UM FAX extension

Ext. 103
Mailbox: 103 Mailbox 103

3. The received faxes are sent to

1. Access the Mailbox. the fax extension, then printed
out.

2. Operation through the voice mail guidance.

To listen to voice messages, press 1.

To listen to fax message envelopes, press 2.
To print this message, press 7.

Enter the FAX number, followed by [#].

To print at your default FAX machine (*), press only [#].
To print from your FAX telephone, press [0] [#].

* Refer to the next slide for details.

97
 5-5 IMAP Integration : Client Settings
Settings Points
Microsoft Outlook example

Server Information Select “IMAP”.

Account Type : IMAP
Enter the IP Address of
Incoming mail server : 192.168.0.101
the PBX.
Outgoing mail server (SMTP) : smtp.ns1000.com

Logon Information
Enter the Mailbox number.
User Name : 105 (Not “Login ID” for logging into
the Web MC with user profiles.)
Password : ********

Enter the password which is set at the “Mailbox Password

(Message Client)” of each mailbox.

98
 1-1 System Overview
A DECT portable station (PS) is a wireless extension of the PBX.
Handover
The PS will automatically switch
PS PS
Between cells without disconnecting
the call .
Coverage
Area
CS

KX-TDE CS
Telephone Line
Coverage
Area About 30 m to 60 m
KX-NCP

・A CS is a cell station connected to the PBX using a telephone cable.

・The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model.

99
 3-1 Equipment, Distance Between Devices
Noise and electrical interference must be considered.
Noise or electrical interference may cause calls to be disconnected.

More than 2 m More than 1 m

TDE

NCP
15-40 m Indoor Only More than
0.5 m

More than 2 m
Office Equipment
-The PBX and CS must be at least 2 m from each other.
-The CS must be installed at least 2 m away from other office equipment.
-Each CS should be 15 to 40 m from another CS.
-Each PS must be at least 1 m away from a CS.
-Each PS must be at least 0.5 m away from another PS.
Note that a CS can not be installed outdoors.
100
Thank you !

101