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    Automation POC Using SNow v1

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    Isabelo Manuel Samonte Jr
    This document discusses a proof of concept (POC) to automate SAP configuration using ServiceNow scripts. The objectives were to explore automating functional configuration activities for SAP projects using ServiceNow and provide IBM's perspective. Key achievements included customizing the ServiceNow frontend to dynamically create data sources based on file structure and automating population and triggering of backend SAP updates. However, coding was still required on the SAP side and the solution could not be fully automated or made reusable for different files. The next steps proposed exploring integrating robots from BluePrism or Pega to avoid SAP coding.

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    Automation POC Using SNow v1

    Uploaded by

    Isabelo Manuel Samonte Jr
    45 views9 pages
    This document discusses a proof of concept (POC) to automate SAP configuration using ServiceNow scripts. The objectives were to explore automating functional configuration activities for SAP projects using ServiceNow and provide IBM's perspective. Key achievements included customizing the ServiceNow frontend to dynamically create data sources based on file structure and automating population and triggering of backend SAP updates. However, coding was still required on the SAP side and the solution could not be fully automated or made reusable for different files. The next steps proposed exploring integrating robots from BluePrism or Pega to avoid SAP coding.

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    automation

    Original Title

    Automation POC using SNow v1

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    This document discusses a proof of concept (POC) to automate SAP configuration using ServiceNow scripts. The objectives were to explore automating functional configuration activities for SAP projects using ServiceNow and provide IBM's perspective. Key achievements included customizing the ServiceNow frontend to dynamically create data sources based on file structure and automating population and triggering of backend SAP updates. However, coding was still required on the SAP side and the solution could not be fully automated or made reusable for different files. The next steps proposed exploring integrating robots from BluePrism or Pega to avoid SAP coding.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    45 views9 pages

    Automation POC Using SNow v1

    Uploaded by

    Isabelo Manuel Samonte Jr
    This document discusses a proof of concept (POC) to automate SAP configuration using ServiceNow scripts. The objectives were to explore automating functional configuration activities for SAP projects using ServiceNow and provide IBM's perspective. Key achievements included customizing the ServiceNow frontend to dynamically create data sources based on file structure and automating population and triggering of backend SAP updates. However, coding was still required on the SAP side and the solution could not be fully automated or made reusable for different files. The next steps proposed exploring integrating robots from BluePrism or Pega to avoid SAP coding.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 9

    SAP Configuration automation POC using

    ServiceNow

    Biswaroop Chatterjee
    Agenda

     Objective of the POC

     What we could achieve

     Architechture and Process Flow

     IBM POV

     Demo scripts and Lessons learnt links

    2
    Objective

    • Explore means whether Functional Configuration activity for SAP projects can be automated using ServiceNow scripts

    • Come up with IBM POV based on a POC

    • Learn how to customize and enhance ServiceNow that can play a big role to address some of the gaps that exist today in
    the DevOps toolchain for any SAP project

    3
    What we could achieve

    2. Automated import of file content in the SNOW Data sources


    1. Customized Front-end to create the data sources dynamically in SNOW based on
    the input file structure

    4. Detailed logs with all the success and failures


    3. Automated triggering of back-end updates in SAP

    • Customized front-end in SNOW to create the data sources ( temporary storage structure in SNOW ) dynamically based on the input file
    structure
    • Automated population of the SNOW data sources with input file contents through scheduled jobs
    • Automated triggering of back-end updates in SAP by calling relevant SOAP-based ABAP Webservice from another scheduled job in SNOW
    4
    Architechture & Process Flow

    4. Imports the data from the data


    DaTA Soucre 1 DaTA Soucre 2 source , call the SOAP-based
    ABAP web service in SAP to 5. Configurations are
    update the configuration updated
    3. Creates the temporary storage
    table structures automatically and
    populate the data from the file 6. Results are sent back ABAP Web
    FTP server service SPRO
    updates
    FTP handler
    using SNOW Job 1 SNOW Job 2
    FileZilla 2. Picks up the file

    1. Input file in local directory in PC


    IBM ECC in Cloud
    7. SNOW log showing the details of success & failure

    IBM ServiceNow in Cloud

    5
    IBM POV
    Evaluation Criteria Rating Comments
    Flexibility of Customizing in SNOW to build automation script We had extensive enablement in SNOW as part of this POC and could acquire in-
    depth knowledge on how to write scripts in SNOW, schedule jobs , build custom
    front-end, integrate ABAP web service calls
    Reusability of the automation scripts in SNOW for different input files With some minor effort on the input file structures, we were successful to create
    the temporary storage structure in SNOW ( Data Source ) dynamically based on the
    input file structures and populate the input file contents in them
    Automation on SAP side – can we avoid coding or have a reusable Unfortunately we ended up writing ABAP code on SAP side to update the
    solution configurations and also could not make it reusable. By putting some more effort, we
    can make the code more dynamic in nature for different input files to increase the
    reusability part but still we can’t avoid the coding altogether
    Can this version be extended as a fully automated effective solution for No benefit envisaged to extend this version of POC for Functional Configuration
    Functional Configuration Automation in SAP automation since we are not able to avoid coding on SAP side . But we can explore
    new ways like integration with Blueprism & PEGA as next step

    • To summarize, we went through an exciting journey to learn tricks on how to write automation scripts in SNOW and make
    the scripts reusable for different input files consisting of Fuctional Configuration request.
    • But we could not find a way to avoid writing code to update configuration on SAP side nor could we make it reusable
    • As a next step, we need to explore ways whether we can call robots created using Blueprism or PEGA solution dynamically
    from SNOW scripts and can move to a fully automated solution with zero coding on SAP side
    • We also need to explore other functionality of SNOW in details especially those Nestle will adopt

    6
    Acknowledgement of the team

    The team that made it happen:

    • Technical SME on SNOW side


    • Anup Mondal34/India/IBM
    • Jim Suan/Philippines/IBM
    • Technical SME on ABAP side
    • Gouri Ghosh/India/IBM
    • Technical Leads and Architect
    • Surindam Dhar/India/IBM
    • Pabitra Ghosh1/India/IBM
    • Functional Lead on SAP side
    • Debanjan Das Gupta/India/IBM
    • Overall Coordination and Leadership
    • Biswaroop Chatterjee/India/IBM

    IBM Service Line and Nestle Leadership team :


    • Aditi Bhattacharya/India/IBM
    • Sarmistha Sarma/India/IBM
    • Kelly Hutton/Switzerland/IBM

    7
    Demo video Link

    Demo script Link


    https://ibm.box.com/s/72rk9vdji3y00nb7rgq93ieoti4ogiom

    Lessons learnt doc


    https://ibm.box.com/s/1b40yq2z1tprkyus5k3ob05kaas09g3f

    ServiceNow related knowledge doc


    https://ibm.box.com/s/wrktn1sy4kcp3n651pzblka3d253jy5l

    https://ibm.ent.box.com/s/hobi6w2c2d77ukkx45hvoq70m6fplb18

    8
    9

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