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    Chapter 3 Social Grace and Communication

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    Sarahjane Terrado
    1. The document outlines objectives and topics around social graces, manners, and etiquette including examples of manners in the family and public, business etiquette, and proper introductions. 2. It also describes the communication process and its key segments: the sender, message, receiver, and feedback. 3. Various social graces and manners are discussed for different settings like family, public places, and cultural courtesy, along with examples of courteous words to use.

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    Chapter 3 Social Grace and Communication

    Uploaded by

    Sarahjane Terrado
    495 views22 pages
    1. The document outlines objectives and topics around social graces, manners, and etiquette including examples of manners in the family and public, business etiquette, and proper introductions. 2. It also describes the communication process and its key segments: the sender, message, receiver, and feedback. 3. Various social graces and manners are discussed for different settings like family, public places, and cultural courtesy, along with examples of courteous words to use.

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    Personality development

    Original Title

    chapter 3 social grace and communication

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    1. The document outlines objectives and topics around social graces, manners, and etiquette including examples of manners in the family and public, business etiquette, and proper introductions. 2. It also describes the communication process and its key segments: the sender, message, receiver, and feedback. 3. Various social graces and manners are discussed for different settings like family, public places, and cultural courtesy, along with examples of courteous words to use.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    495 views22 pages

    Chapter 3 Social Grace and Communication

    Uploaded by

    Sarahjane Terrado
    1. The document outlines objectives and topics around social graces, manners, and etiquette including examples of manners in the family and public, business etiquette, and proper introductions. 2. It also describes the communication process and its key segments: the sender, message, receiver, and feedback. 3. Various social graces and manners are discussed for different settings like family, public places, and cultural courtesy, along with examples of courteous words to use.

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    OBJECTIVES:

    At the end of the chapter, the student should be able to:

    1. To be able to give examples of manners in the family, and in public.


    2. To be able to give examples of business etiquette.
    3. To be able to give proper introduction.
    4. Describe the communication process.
    SOCIAL GRACES
    Also known as good manners and etiquette is not a “put-on”
    or “add-on” to one personality.
    It should be part of the character of a person.
    MANNERS
    • Social conduct or rules of conduct.
    • Consideration for others is the basis of good manners.
    ETIQUETTE
    • Consist of an “act of rules of living in our society.”
    • These rules make us more comfortable and reflect a feeling of
    what is right toward others.
    SOCIAL GRACES IN THE FAMILY

    1. Honor your parents.


    • Ask for their advice
    • Look at the things from their perspective
    • Try to please them
    • Compliment them
    • Obey them
    SOCIAL GRACES IN THE FAMILY

    2. Sisters and Brothers


     Don’t tease
     Don’t be sarcastic
     Don’t tattle
     Showed love
     Helped one another
     Didn’t count chores
     Didn’t worry about “favorites”
     Stick up for one another
    SOCIAL GRACES IN PUBLIC PLACES
    3. In the street
    4. On the bus
    5. In the church
    Etc.
    USING COURTEOUS WORDS
    Words to Avoid
    I don’t know
    I can’t do that
    You will have to
    No

    USE INSTEAD
    Let me check
    Let’s see what I can do
    We can help you
    Yes, or maybe, no problem
    CULTURAL COURTESY
    • It is becoming very important as more business is being conducted in
    foreign countries.

    • Remember five (5) Key Words that are too often used.

    • Social skills can help us build more productive relationships. In these


    changing times, one needs to prepare for a variety of encounters in both the
    business and social environment
    INTRODUCTION
    1. Mentioning name of person you are
    honoring first.
    2. Business reversal of ordinary
    introduction.
    3. Acknowledging an introduction.
    4. Shaking hands
    5. Rising for an introduction
    6. Introducing one self.
    7. When incorrectly introduced.
    COMMUNICATION
    COMMUNICATION PROCESS

    • Defined as the exchange of messages by human beings.


    FOUR SEGMENTS OF
    COMMUNICATION

    1. Sender
    • Creates a message with an idea of the response he or she
    hopes to evoke.
    FOUR SEGMENTS OF
    COMMUNICATION
    2. Message
    two kinds of information
    1. Substantive – deals with the most important and central aspects of a
    subject.  
    • the communication is focused on the substance of the lesson.
    2. Subjective in the aspect of feelings, attitudes, and values of the sender are
    transmitted.
    FOUR SEGMENTS OF
    COMMUNICATION
    3. Receiver
    is the destination of the message. The receiver's task is to interpret the sender's
    message, both verbal and nonverbal, with as little distortion as possible. 
    FOUR SEGMENTS OF
    COMMUNICATION
    4. Feedback
    A response or reaction occurs whenever a message is
    received.
    INTERPERSONAL COMMUNICATION

    • The exchange of feelings and attitudes in the


    communication.
    BODY LANGUAGE/MANNERISM

    • The messages people give with their facial


    expressions, gestures, and posture.
    • “ let us never negotiate our fear, but let us never
    fear to negotiate.”

    - John F. Kennedy's inaugural address, 1961

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