Process Audit in Automobile Industry: Prepared by Bill Yan

Download as ppt, pdf, or txt
Download as ppt, pdf, or txt
You are on page 1of 12

Process Audit in Automobile Industry

Prepared by Bill Yan

Highlight 2 Mindsets before audit:

1. You are God to Own your business(Ownership)

2. Know what you know, and know what you don't know (SWOT)
Typical Organization Structure
--- To define the process for audit

 Holistic view 全局观点


 “ the Why”
A System  “measure business performance”
finance, customer, innovation--KPI
测量业绩、财务、顾客、创新
Owner – General Manager/ Plant Manager
 “the what” “ 什 负责人 - 总经理 / 厂长
么”  B process 一个过程
A Process  measure efficiency/effectiveness
basis for Activity Based Costing
根据成本核算测量活动的效率 / 有效性
基础
Owner– Process Owner ( Project Leader)

 A procedure 一个程序

 Human Factors— Delivery Personal


“the how” “ 如何” Quality Job, Beat your plan Everyday
A process Step(PS) Owner- Operators
Comparison of the audit types:

ISO/TS audit is qualitative assessment


Process audit is measurable assessment

More Data & Detailed !

Think different

Audit Type Audit Subject Purpose


System Audit Quality system Assessment of the
completeness and effectiveness
of the basic requirements

Process audit Product development Assessment of the quality


process/serial production capability for specific
Service development process/ products /product groups and
Providing the service their processes

Product audit Products of services Assessment of quality


characteristics
分层审核 (Layered process Audit)

Close Loop Total QMS Assessment


Process Definition, Structure and Interfaces( WBS and Audit Scope)

Analyze and predigest the process to be more simple process step (PS) and define audit scope
Process breakdown and analysis: 6M1E, 5W2H, 5Whys
Why
What
Man
Machine Who
Where
When
How long
How much

Input
PS output( COP)

VDA6.3 provide the Questionnaire to every M , It is very helpful to process assessment


and reduce process risk.

Base on Value, Data, Factual approach to detailed manage process factor


Money (optimize cost)
Materials
MSA( SPC)
Method( FMEA)
Environment

Refer to Quality management principles + AIAG core 5 tools to manage the PS


Execute Process Audit(Highlight)

1. Check last audit report, management review report and CAPA(8D) ---To
know overall management level and process capacity expectation
2. Aftersales service data and customer satisfaction performance review
( How to analyze these data and feedback them to Marketing, R&D and
Process owner by process?---VOC for DFMEA, an typical Process COPC
company for customer satisfaction/CRM)
3. Analyze Value Stream Map(VSM) to know process bottleneck and CIP
4. Analyze Process flow chart and Process control plan(analyze WBS for PS)
5. Typical 2 or 3 products APQP and PPAP review
6. Respect, Time, Patience , Fact, Communication and Result
7. Balance listening and question during audit
8. Balance conflicted process capacity, resource, priority, and interaction of
related processes to optimize system
Measurable Assessment Process– QAKE
Process Specific Audit Questionnaire/Detailed Audit Plan-- On site Audit by track
Benefits of Executing VDA6.3
1. VDA6.3 is best practice for process audit. ISO Audit is qualitative assessment
Process audit is measurable assessment
2. can Identify and distinguish Key process from all process, control key process to
reduce the risk .
3. Process audit will more focus on result oriented, by KPI to monitor process .
4. Measurable and accurate quality system , decrease variance and waste.
5. POKA-YOKE and process approach
6. More idiographic and more detailed
7. Can improve our execute and implement ability , and enhance SOP conduct .
8. Compare with TS16949, VDA system more detailed for special quality field .
9. Provide professional checklist to 6M1E and process
10. eNPI is same of product develop process with VDA6.3 . If introduce VDA6.3 , use
the very detailed checklist to avoid and reduce new project risk .also solved more
quality issues from headstream.
11. Can decrease variance and risk in manufacture process by VDA6.3 audit
12. Training Engineers to get full experience and sense about NPI develop process
from VDA6.3 checklist and consolidate audit skills
13. In future training supplier about VDA6.3 to enhance RM quality level.
Q&A

Thanks for your time , and any query , Please feel free to contact
us.

You might also like