Leader in CSR 2020: A Case Study of Infosys LTD

Leader in CSR 2020: A Case Study of
Infosys Ltd.
Why should a company implement CSR?
•Many companies view CSR as an integral part of their brand image,

believing that customers will be more likely to do business with brands
that they perceive to be more ethical. In this sense, CSR activities can
be an important component of corporate public relations. At the same
time, some company founders are also motivated to engage in CSR due
to their personal convictions.
CSR LAWS
• According to Section 135 of Companies (CSR) Rules, 2014 and

Schedule VII of Companies Act 2013 ―Every company with a net
worth of Rs 500 crore or more or turnover of Rs 1,000 crore or more
or net profit of Rs 5 crore or more during the immediate preceding
financial year, must have a CSR committee and spend at least 2 per
cent of average net profits earned during three immediate preceding
financial years to CSR activities.
CSR history in India
India has a long, rich history of close business involvement in social

causes for national development. In the initial years, there was little
documentation of social- responsibility initiatives. After Independence,
JRD Tata- who always laid a great deal of emphasis to go beyond
conducting themselves as honest citizens — pointed out that there were
many ways in which industrial and business enterprises can contribute
to public welfare beyond the scope of their normal activities.
CSR in 2020
• Implementation in 2020 is a mixed bag, what with COVID-19 activities
taking up the biggest chunk of funding. A number of cyclones and floods
wreaked havoc in large parts of the subcontinent. As a result, funds were
also directed to disaster relief operations in Assam, Kerala, Bihar, Odisha
and West Bengal. Sustainability and CSR in 2020 had to face serious
challenges.
• On the basis of factors of impact assessment, compliance, funding and

implementation on ground, the verdict is out. Infosys has beaten Tata
Chemicals for the Number 1 position in 2020 India sustainability and
CSR chart. Tata Chemicals held the top spot for three consecutive years,
until now. Infosys was the second ranker in 2019, and has risen to top for
CSR in 2020.Infosys Foundation Chair Sudha Murthy‘s loving
perseverance in supporting the most deserving has left a deep impact on
other businesses to do social good
Case Study of Infosys limited
• Infosys Limited, a global leader in next-generation digital services and

consulting conglomerate, has spent Rs 360 crore on various Corporate
Social Responsibility (CSR) programmes during FY 2019-20
• In fiscal 2020, the Company‘s CSR efforts included COVID-19 relief
work along with education and health-related programmes following
after in multiple states.
• The company focuses on social and environmental responsibilities to
fulfil the needs and expectations of the communities around its business.
• The Infosys foundation has collaborated with various non government
organizations (NGO‘s) to cater to needs of local communities
CSR Policy of Infosys intends to:
• Strive for economic development that positively impacts the society at large with minimal
resource footprint.
• Embrace responsibility for the company actions and encourage a positive impact through its
activities on hunger, poverty , malnutrition , environment, communities, stakeholders and the
society.
• As per the report, the average net profit of the Company for the last three financial years stood
at Rs. 17,978 crore. Prescribed CSR expenditure (2% of the average net profit as computed for
the financial year stood at Rs. 359.56 Crore.
CSR committee
• The CSR committee comprises two independent directors and the COO and Whole-
time Director. The members of the CSR committee are – Kiran Mazumdar-Shaw, who
is also an independent director at Infosys, Chairperson; U.B. Pravin Rao and Dr.
Punita Kumar-Sinha. The committee meets four times during the financial year to
identify the areas of CSR activities and programmes, and execution of the initiatives
as per defined guidelines.
The key highlights of the Sustainability Report 2019-20 are:

Energy Efficiency
• Smart automation has enabled remote monitoring, control, and optimization of
operations across 150 buildings covering about 30 million sq. ft of space across
Infosys.
• Infosys limited its absolute increase in electricity consumption to 20%, while the
employee strength grew by 166% over the last decade.
• Achieved 33.5MW reduction in connected load due to energy efficiency retrofits over
the last decade.
• Infosys has installed radiant cooling technology in over 5 million sq. ft of office
buildings, providing an efficient and healthy environment for employees.
Renewable Energy
• Infosys commissioned an additional 10 MW capacity in the solar plant in Sira,

Karnataka, to make it a 40 MW plant. With this, the company now has a total capacity
of about 60 MW of solar PV across Infosys, including rooftop and ground-mounted
systems.
• 44.3% of total electricity across Infosys campuses in India was from renewable
sources in FY20.
Carbon offsets in the community
• 150% of carbon offsets were cumulatively generated through the company‘s

community offset projects for all its scopes of emissions.
• 102,000 families continued to benefit socially and economically from the company‘s
carbon offset projects, reducing over 462,000 tCO2e emissions, as on March 31,
2020.
Green Buildings
• In fiscal 2020, Infosys‘ new buildings in Hyderabad were awarded Leadership in

Energy and Environmental Design (LEED) Platinum certification from the US Green
Building Council.
• The company also received the LEED Platinum Existing Building certification for its
campuses in Bangalore, Pune and Bhubaneswar. With this, Infosys now has 34
projects with the highest level of green building certification, spanning a total area of
25.08 million sq. ft. An additional 4.3 million sq. ft of space is currently in the process
of green building certification.
Water Management
• Infosys achieved 63.75% reduction in per capita freshwater consumption between

fiscal 2008 and 2020; 9.45% reduction in per capita water consumption in 2020
• 40 litres/employee average daily fresh water consumption
• Zero wastewater discharge from Infosys campuses
Waste to resource
• Infosys continued to maintain capacity to treat 100% organic waste including food
and garden waste within campuses
• Infosys reduced the use of non-recyclable and single-use plastics by 91% since 2018
Climate Change
• Infosys is the first Indian corporate to receive the UN Global Climate Action Award in
Climate Neutral Now‘ Category at COP25 in December 2019 for its carbon neutral
program.
Tackling COVID-19
• Implemented organizational policy changes to accommodate remote working, leave,

flexible working, asset management, reimbursement, etc. and made arrangements to
ensure safety and comfort of employees across campuses and of employees stranded
onsite, among several other measures.
• Enabled remote working for employees worldwide via secure laptops and desktops,
with information security controls, and increased bandwidth capacities for the
company‘s data networks and associated IT infrastructure, along with leveraging
collaboration platforms extensively
• Framed guidelines for employees to work from home, including sensitizing them
about the aspects of confidentiality, data privacy and cyber threats.
• Supporting COVID-19 relief measures pan-India by contributing to the PM CARES
Fund, helping hospitals,
• destitute, daily wage workers and underprivileged sections of the society
• Construction of a dharmashala at AIIMS, Jhajjar Providing training to teachers in
Andhra Pradesh and Odisha
• Helped set up a 100-bed quarantine facility for patients in Bengaluru in collaboration
with Narayana Health City (NHC). Further, it also helped establish a 182-bed
quarantine facility for the Bowring and Lady Curzon Medical College & Research
Institute, Bengaluru.
•
Conclusion
• Despite of so many initiatives and programmes being undertaken by the industrial

conglomerates, lot needs to be done in the field of upliftment and development of the
country. Other corporates should also take cue and start navigating towards this
direction of fulfilling their corporate social responsibilities and do their bit for the
stakeholders. And transparency should be maintained and timely disclosures should
be made by firms as they are accountable to the society at large. It is the need of the
hour that the firms should pay back to society which is providing them resources to
reap in huge benefits. Companies should work on the model of PPP- Public private
partnership to undertake such initiatives so that the reach of such activities could be
maximized.

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Leader in CSR 2020: A Case Study of

•Many companies view CSR as an integral part of their brand image,

• According to Section 135 of Companies (CSR) Rules, 2014 and

India has a long, rich history of close business involvement in social

• On the basis of factors of impact assessment, compliance, funding and

• Infosys Limited, a global leader in next-generation digital services and

• Infosys commissioned an additional 10 MW capacity in the solar plant in Sira,

• 150% of carbon offsets were cumulatively generated through the company‘s

• In fiscal 2020, Infosys‘ new buildings in Hyderabad were awarded Leadership in

• Infosys achieved 63.75% reduction in per capita freshwater consumption between

• Implemented organizational policy changes to accommodate remote working, leave,

• Despite of so many initiatives and programmes being undertaken by the industrial

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