S W T O: Swot Analysis

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AVIS Rental Car

SWOT ANALYSIS

Strengths S W Weaknesses

Opportunities
O T Threats

Monago, Rigoberto,
Group Members: Pedroza, Olga
Rolle, Lamoure
Zhang, Yiwen
SWOT ANALYSIS
Overview
Strengths Weaknesses
S W
• Conveniently located at airport • Overbooking of car rentals
• Open 24 hours a day, 7 days a week • High employee turnover
• Provides special rates on its website
• Offers extremely similar services as
• Has good brand recognition
competitors
• Cars can be driven nationwide
• Limited methods of payments are offered
• Presence of a few bad customer reviews

Opportunities Threats
O T
• Implementation of employee training • Increases in labor costs and minimum
programs wage
• Use of luggage carriers for persons coming • Cheaper rates offered by competition
directly from the airport • Manufacturer recalls on cars
• Hire in-house drivers rather than have • Having to relocate due to airport
them outsourced construction
• Availability of new technology • Shuttle transportation availability at the
• Purchasing of more high-end style vehicles airport
SWOT ANALYSIS
Strengths

S
Strength Strength Strength

Conveniently Open 24 Provides


located at hours a day, special rates
airport 7 days a on its website
week

Strength Strength

Has good Cars can be


brand driven
recognition nationwide
SWOT ANALYSIS
Weaknesses

W
Weaknesses Weaknesses Weaknesses

Overbooking High Offers similar


of car rentals employee services as
turnover competitors

Weaknesses Weaknesses

Presence of a Limited
few bad methods of
customer payments are
reviews offered
SWOT ANALYSIS
Opportunities

O
Opportunities Opportunities Opportunities

Employee Use of Hire in-house


training luggage drivers rather
programs carriers than
outsourced

Opportunities Opportunities

Availability of Purchasing of
new more high-
technology end style
vehicles
SWOT ANALYSIS
Threats

T
Threats Threats Threats

Increases in Cheaper Manufacturer


labor costs rates offered recalls on
and minimum by cars
wage competition

Threats Threats

Having to Shuttle
relocate due transportation
to airport availability at
construction the airport
SWOT ANALYSIS
Summary

SWOT Summary and


Recommendations
While AVIS Car Rental is sitting at the
second best rental car company in the
industry, and has provided it customers
with many products and services to
choose from, there are still many more
opportunities available for them to
improve their business structure and

S W
possibly become the #1 company in
the car rental industry.

We recommend that AVIS take


advantage of the points that we’ve
presented for the purposes of this
S.W.O.T. Analysis.

O T

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