Role Play: Jones Schilling Employee Coaching Workshop

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Role Play

Jones Schilling Employee Coaching Workshop

Group 07
20PGHR16 | Megha Sharma 20PGHR25 | Priyanka Batra
20PGHR33 | Sachin Bhakt 20PGHR36 | Rishita sharma
20PGHR49 | Yashvardhan 20PGHR42 | Upamanyu shaha
CINDY - Yashvardhan
What she needs to improve
• Focus
What she has going for her • Going the extra step for work
• Leadership Potential • Reaction to criticism
• Detail Orientation • Disengagement from work
• Outside of the box thinking • Being a team player
• Time on social media

Conversation Summary Q1 - What did the senior manager do?


• Heard about the apprehensions that Cindy had.
• The manager recognized her merits, caller her a high performer and
• Communicated to Cindy about the problems.
encourage her about having a steep career growth path.
• Worked on a solution to help Cindy perform better
• Highlighted how she can get promoted by slight.
Q2- Suggestions for a senior manager to improve?
• Involve Cindy in deciding her coaching style.
Coaching Style
• Taking the middle ground where Cindy’s perspective is also
Developmental Coaching - This is an iteration of the holistic approach. In considered
Developmental Coaching, opportunities are identified for individual growth and
promote internal development in the long term. Q3- What did the senior manager achieve?
• Better communication for future meetings.
If this type of coaching is followed, she will be able to perform better, grow and
• Enhanced commitment towards work from Cindy’s side.
become a better employee and will be able to handle work-life priorities well. It
is also paramount for developmental coaches to have patience and wait for • Guiding Cindy to grow and perform.
eventual returns.
JASON - Sachin
What he needs to improve
What he has going for him
• Jason lacks initiative taking ability
• Knows how to do the work • Lacks business etiquettes. 

Conversation Summary Q1 - What did the senior manager do?


• Heard about the apprehensions that Cindy had.
• Pointed out that it is required is for him to be more motivated, more engaged, and for • Communicated to Cindy about the problems.
him to take more initiative
• Worked on a solution to help Cindy perform better

Q2- Suggestions for a senior manager to improve?


Coaching Style • Involve Cindy in deciding her coaching style.
• Taking the middle ground where Cindy’s perspective is also
Transformational Coaching
• One-on-one approach that involves building a trusting coach–client alliance in considered
which both parties agree on coaching goals and processes.
Q3- What did the senior manager achieve?
• Rather than establishing hierarchical control, the transformational coach acts • Better communication for future meetings.
collaboratively with the client while offering authentic support and candid feedback • Enhanced commitment towards work from Cindy’s side.
•  
• It will help in building up of the following dimensions: inspirational motivation,
• Guiding Cindy to grow and perform.
idealized influence, intellectual stimulation, and individual consideration
MICHELLE - Megha
What he needs to improve
What he has going for him
• Formal communication both verbal and written
• Enthusiastic • Understanding the “ask” and providing the
• Creative solutions and reports accordingly
• Top performer • Reaction to criticism
• Intelligent • Disengagement from work
• Outside of the box thinking • Listening skills

Conversation Summary Q1 - What did the senior manager do?


• Communicated the problems others had with her
Sr Mgr appreciated her contributions and creativity as an employee and • The need to listen and act as per instructions
recognized her as a great potential asset to the organization. • To focus more on the feedback

Q2- Suggestions for a senior manager to improve?


Coaching Style • Clear communication from the managers highlighting the ‘ask’
• Appreciating the creativity
• Transactional Coaching - This is an iteration of the holistic approach. In
Developmental Coaching,  opportunities are identified for individual growth Q3- What did the senior manager achieve?
and promote internal development in the long term. • Better communication for future meetings.
• Enhanced commitment towards work from Michelle’s side.
SAM - Rishita
What he needs to improve
What he has going for him
• Sam requires more experience before being
• High Potential Leader promoted to the next level. It is imperative to make
• Star Performer him understand the importance of more
• Diligent experience. 
• Determined • Sam is someone who gets motivated by his work
and is a star performer.

Q1 - What did the senior manager do? Q3- What did the senior manager achieve?
• Highlighted Sam’s  strength
• Discussed the apprehension Senior Manager had for not promoting Sam
• Communicated the drawbacks Sam portrayed 
Make Sam understand the importance of gaining more
Q2- Suggestions for a senior manager to improve? work exposure which is required for the next level
Communicate that although he is a star performer and
1.Cross-Functional Roles To Enhance Development. is valued at the organization but in order to get the
2.Empower Them With Exposure To Executive Responsibilities. promotion exceptional achievement is required like first
3.Holistic Coaching- gives employees a sense of their role in the team, it can give manage turnaround of a declining category, in order to
perspective on their place in the wider business, helping them feel more connected and
showing them how they matter.
truly portray his capabilities
4.Vision Coaching-This style encourages and empowers employees by giving them
clear direction and strategies for achieving objectives and encouraging focus.

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