Human Behavior in Organization 2022
Human Behavior in Organization 2022
Human Behavior in Organization 2022
Organization
Organizational Behavior Origins
• The study of organizational behavior has its roots in the late 1920s,
when the Western Electric Company launched a now-famous series
of studies of the behavior of workers at its Hawthorne Works plant in
Cicero, Ill.
• Researchers there set out to determine whether workers could be
made to be more productive if their environment was upgraded with
better lighting and other design improvements. To their surprise,
the researchers found that the environment was less important than
social factors. It was more important, for example, that people got
along with their co-workers and felt their bosses appreciated them.
Note
• Those initial findings inspired a series of wide-ranging studies
between 1924 and 1933. They included the effects on productivity of
work breaks, isolation, and lighting, among many other factors.
Hawthorne Effect
• It describes the way test subjects' behavior may change when they
know they are being observed—is the best-known study of
organizational behavior.
• Researchers are taught to consider whether or not (and to what
degree) the Hawthorne Effect may skew their findings on human
behavior.
Note
• Organizational behavior was not fully recognized by the American
Psychological Association as a field of academic study until the
1970s However, the Hawthorne research is credited for validating
organizational behavior as a legitimate field of study, and it's the
foundation of the human resources (HR) profession as we now know
it.
Examples of Organizational Behavior
• Findings from organizational behavior research are used by
executives and human relations professionals to better understand
a business’s culture, how that culture helps or hinders productivity
and employee retention, and how to evaluate candidates' skills and
personality during the hiring process.
Organizational behavior theories inform the real-
world evaluation and management of groups of
people. There are several components:
• Personality plays a large role in the way a person interacts with
groups and produces work. Understanding a candidate's
personality, either through tests or through conversation, helps
determine whether they are a good fit for an organization.
• Leadership—what it looks like and where it comes from—is a rich
topic of debate and study within the field of organizational behavior.
Leadership can be broad, focused, centralized or de-centralized,
decision-oriented, intrinsic in a person’s personality, or simply a
result of a position of authority.
• Power, authority, and politics all operate inter-dependently in a
workplace. Understanding the appropriate ways these elements are
exhibited and used, as agreed upon by workplace rules and ethical
guidelines, are key components to running a cohesive business.
Why Is Organizational Behavior Important?
• Organizational behavior describes how people interact with one
another inside of an organization, such as a business.
• These interactions subsequently influence how the organization
itself behaves and how well it performs.
• For businesses, organizational behavior is used to streamline
efficiency, improve productivity, and spark innovation to give firms a
competitive edge.
What are the 4 elements of
organizational behavior?
• The four elements of organizational behavior are people,
structure, technology, and the external environment.
Note
• By understanding how these elements interact with one another,
improvements can be made.
• While some factors are more easily controlled by the organization—
such as its structure or people hired—it still must be able to respond
to external factors and changes in the economic environment.
What Are the 3 Levels of Organizational
Behavior?
• The first is the individual level, which involves organizational
psychology and understanding human behavior and incentives.
• The second level is groups, which involves social psychology and
sociological insights into human interaction and group dynamics.
• The top-level is the organizational level, where organization theory
and sociology come into play to undertake systems-level analyses
and the study of how firms engage with one another in the
marketplace.
What Are Some Common Problems that
Organizational Behavior Tries to Solve?
• Organizational behavior can be used by managers and consultants
to improve the performance of an organization and to address
certain key issues that commonly arise.
• These may include a lack of direction or strategic vision for a
company, difficulty getting employees on board with that vision,
pacifying workplace conflict or creating a more amenable work
environment, issues with training employees, poor communication
or feedback, and so on.
5 Major Types of Human Behavior in
Organization
• Autocratic Model
• Custodial Model
• Supportive Model
• Collegial Model
• System Model