FUNCTIONAL STEPS TO USE

EFILING &EPAYMENT
PROCESS EPAYMENT

NOVEMBER 2020
ADDIS ABABA
Mesfin nigusse
 GENERAL VIEW OF ETAX
 eTax is a website which connects the taxpayer with tax
Authority using internet.
 eTax consists of 2 sides: public and private.
 Public = External Users(Taxpayers, Institutions, etc)
 Private = Internal Users(Tax officers, Administrators)
 eTax is linked to the SIGTAS database, so all saved
activities occurring in eTax will be registered in SIGTAS
 And also e-tax can brings all Notices and Reminders
produced in sigtas to the customer message account.
 eTax has 2 Framework templates for all its pages:
 Public framework template: Includes the ERCA logo,
the Privacy Policy and the Terms and Conditions
hyperlinks
 Private framework template: Includes the ERCA logo,
the Privacy Policy and the Terms and Conditions
hyperlinks, the logout hyperlink for the logged in
user, the language selection and the calendar selection
(Gregorian or Amharic)
TO REGISTER
 Taxpayers that request a username in eTax
must have an active TIN from Tax Authority.
(NOT ONLY FOR HIS but also ALL HIS EMPLOYEES)
 Taxpayers accounts can be suspended in eTax for
whatever reason
 Same TIN can have several eTax users
 Taxpayers has Different Roles
 Customer Service
 Suspend account
 Taxpayer (View Only)
 declaration (View and File)
 TIN validation
 Tax clearance certificate validation
 Upload supporting documents
 Receiving PDF Documents
 ON LINE
FILING & PAYMENT SYSTEMS
WEB ADDRESSES
 Accessed Using Address 213.55.84.13 OR
WWW.MOR.GOV.ET production environment
 http://10.1.0.97:7003/etaxTrain

Help to train the taxpayers on

Training environment;
 http://172.20.10.11:7700/etax/

Help to declare taxpayers their taxes online on

production environment;
 In order to use E-payment, the officer must first tick the
use e-payment box in SIGTAS Maintain Non- Individual
Enterprise form
CONT…

 Web
Login
HOME PAGE
DECLARATION PAGE
HOME PAGE PROCESS
 Declarations to be Filed section
 Account Balances section:

 Unread Messages section:

 ERCA information section:

 To check validity of a TIN

 Refund and Tax Clearance Certificate request

and management
 Taxpayer Information
VAT DECLARATION
FIELD THE AMOUNT
DECLARATION REPORT
 AFTER CONFIRMING DECLARATION
AND CLICKING SUBMIT STARTS
EPAYMENT
 E-filing system Sent information to SIGTAS for assessment
calculation; SIGTAS automatically check and correct the
submitted amount , % calculation and any other Mathematical
error to make ready for e-payment;
 Only the calculated /assessed amount is sent to DERASH
after clicking submit;

 First of all, the tax officer must tick the box use e-payment in
SIGTAS Maintain Non- Individual Enterprise form for the
taxpayer (SIGTAS or E-filing user) who agrees for e-
payment, in order to send the taxpayer information to
DERASH.
 You could untick the box whenever the taxpayer did not agree
to use epayment or may be not paying on time.
CONT…
 Taxpayer can connect to bank website, or go to the bank.
 Via CBE corporate internet banking

 Taxpayer makes his payment.

 Taxpayer can only submit one payment against the

document, either fully or partially.
 ERCA receives payment information through a CSV
from NBE and inserts the payment in SIGTAS.
 Commercial Bank of Ethiopia
Internet Banking Service
 Requirement for Internet Banking Services:
 Having Account In CBE
 Applying for the service
 Security pocket Token given by the bank.
 User ID given by the bank
 Once you receive security Pocket from the bank, you need to make first
time registration,
 using the following procedure.
 CONT
 To begin working with Commercial Bank of Ethiopia
Internet Banking service please
 open any web browser and type
https://www.cbeib.com.et or just go to the banks
 official site (http://www.combaneth.et) and click on the
internet banking icon
 then login home page will display
For corporate customer two type of user role
 Inputter
 Authorizer’s / Signatory's
 When a tax payer declares tax using ERCA’s system,
given a document reference number related with the tax.
 Using IB The tax payer (inputter) initiates tax payment
using the document reference number
 The system fetches the relevant tax information from
Derash
 The inputter verifies the amount and other information
are correct and commits the record
LOG IN PAGE
INPUTTER’S HOME PAGE
INPUTTER: INITIATE TAX PAYMENT

Click here to pay

your tax
ENTER THE DOCUMENT REFERENCE NUMBER HERE
CONFIRMATION: ENTER ONE TIME PASSWORD GENERATED FROM TOKEN
(MOBILE OR COMPUTER) TO SUBMIT THE TRANSACTION

This process is called transaction signing to make the security level strong.
FINAL TRANSACTION DETAIL FOR INPUTTER
DETAIL INFORMATION ABOUT THE PAYMENT
AUTHORIZER

 The authorizer logs in using his/her own user ID, static

password and one time password.
 Using the ‘Approve transfers’ option, the authorizer can
approve or reject the transactions made by the inputter
by selecting the ‘Authorize ERCA tax’ icon
LOG IN PAGE
AUTHORIZER’S HOME PAGE
AUTHORIZER: APPROVAL OPTIONS

By clicking here, Click here to

the approve or check the NBE
reject options with status after the
a transaction detail approval
will be displayed . process
TRANSACTIONS TO BE APPROVED
DETAIL INFORMATION ABOUT THE PAYMENT
CONFIRMATION: ENTER ONE TIME PASSWORD GENERATED FROM TOKEN
(MOBILE OR COMPUTER) TO SUBMIT THE TRANSACTION
Tax transaction status
 View and follow NBE status of paid tax transaction

 WACK: Waiting for NBE acknowledgement

 ACK: Accepted by NBE

 RJCT: Rejected by NBE

TAX PAYMENT STATUS
 Transactions can be rejected by NBE for any reason
 Transactions rejected by NBE, automatically reversed by
T24 (CBE) & credited back to account holding branches
 Derash update the transaction status from "paid" to
"unpaid“ status
 Branches re-do the transaction by stating effective date
as the original date of tax payment
 BUSINESS PROCESS OF EPAYMENT
Step Step Description Eplanation
FUNCTIONAL STEPS OF EPAYMENT
Taxpayer files the declaration The taxpayer does this step, nothing to
in eTax. develop - No change to be done

A document number for the eTax gets new document number from SIGTAS
payment is generated by when the taxpayer clicks on the submit button, It
SIGTAS. sends the declaration information to SIGTAS –
No change to be done

When SIGTAS receives the Needs to be an Oracle job in case the first
document for a taxpayer attempt is not working. SIGTAS taxpayer
configured to use ePayment, it screen has been modified and a checkbox was
will trigger a job to added to specify that taxpayer is registered to use
send the payment information ePayment.
to ERCA API.
ERCA API redirects the payment information to C2D created a new API
INSA web service. Client to send document
information to Derash API
(INSA)

ERCA API redirects the document information to API on Ubuntu server, C2D.
Derash API (INSA).

The bank retrieves document information through

their bank website or an internal application when
the taxpayer enters, or gives the document number.
A full or partial payment can be applied, but only
one payment per document can be done. If the
taxpayer wants to do multiple payments they will
need to use the the manual way (as you were doing
without ePayment) to do the next payments.
CONT…
When the payment is done, the bank Banks, NBE.
transfers the
amount to NBE
Once a day, NBE will transfer a CSV NBE.
file with all the transferred payments
to ERCA bank account
A job on the Ubuntu ERCA server will C2D
check if this file is there, if yes it will
verify each document against the
INSA API, to make sure the
information has not been
corrupted in the process. If any
differences are found, the process is
stopped for investigation. The process
of investigation need to be define in
the SLA
CONT….
The ERCA API inserts in the SIGTAS interface table, all
payment information sent by NBE.
The ERCA API inserts in the SIGTAS interface table, all
payment information sent by NBE
SIGTAS database processes the row inserted into the
interface table to generate the payments against the right
document number. There will be a specific ePayment
status and a new screen has been created to let ERCA
see what happens with these payments. Are conciliation
step will be needed. This process need to be defined by
ERCA
 EPAYMENT PROCESS
STEP 1 THE TAXPAYER MUST BE CONFIGURED IN SIGTAS TO USE EPAYMENT .
CONT…
 Taxpayer needs to have a proper mobile phone number
configured (field must not be empty)and start with 09.
This number is very important because the taxpayer will
receive payment confirmation by SMS.
 email address is also mandatory, and the taxpayer will
also receive payment confirmation to his email account.
STEP 2 THE TAXPAYER GOES TO ETAX TO FILE HIS DECLARATION
AND CLICKS SUBMIT TO SEND THE INFORMATION TO SIGTAS
CONT…

Once submitted, click on “click here” to get the document number.

CONT…
 When the due date is passed, the document is processed. But
it’s not sent to ePayment, the document needs to be paid to the
bank before the due date.
 The different statuses of ePayment are (all these statuses can be
seen in the screens CA600S and CA601S, Maintain ePayment
Sending and Maintain ePayment Received, and are separated in
two categories before any payments are received from NBE):
BEFORE ANY PAYMENTS ARE RECEIVED
FROM NBE):
 Pending
 Submitted

 Duplicate

 SIGTAS Payment Done

 No Amount to pay

 Error to Submit

 Amount Updated Pending

 Expired
 AFTER THE PAYMENTS ARE PROCESSED
 Duplicate Payment
 Error Insert Payment

 Payment Received not processed

 ePayment Processed
CONT…
 Pending:-The taxpayer submitted the assessment, but
was not sent to Derash API. If Derash API is down, it
may remain in that status for a certain period. But if not,
that status should not stay more than 5 minutes. This
indicates if the system is down or not.
 Submitted:- Sent successfully to Derash API.
CONT…
 Duplicate:- This status should not happen, but indicates
when the document is sent to Derash API, this document
already exists. document already exists. If this happens,
a problem needs to be raised to troubleshoot.
 SIGTAS Payment Done:- Payment has been done in
SIGTAS before received the payment from NBE.
 No Amount to Pay: The document is submitted but not
sent to Derash as the taxpayer doesn’t have any amount
to pay
CONT…
 No Amount to Pay:- The document is submitted but not
sent to Derash as the taxpayer doesn’t have any amount
to pay.
 Error to Submit:- The document successfully reached
Derash but is rejected. You need to click on the button
“…” to see what the error is. If it is the phone number
for example, you can fix it and click “Resend”. If it’s
because the site was not reachable for too long, you can
also click “Resend”.
 Amount Updated Pending:- Following recalculation,
the amount of the assessment is updated in SIGTAS, but
has not reached Derash yet. This status should not be for
more than 5 minutes.
CONT…
 Expired:- Due date passed, ePayment not available
anymore.
 Duplicate Payment:- A payment in SIGTAS has been
previously made, or two payments have been allowed at
the bank. This should not happen. But if it does, it can be
managed and is explained later in this document.
 Error Insert Payment:- An error happened when trying
to insert the payment in SIGTAS. It is a general error, in
that case the payment needs to be managed manually
CONT….
 Payment Received Not Processed:- This is an in-
between status and should not remain at this status for
long. If it is still in that status, some troubleshooting
must be done.
 ePayment Processed:- Payment been processed
successfully.
 CONT….
 You can access screens for ePayment through theCash/Collect – ePayment menu.
 This menu is accessible to the Cashier, and SIGTAS Admin- Read Only BA roles. If
more roles need to access that menu, it can be configured
CONT….
 IF THE DOCUMENT IS VALID, YOU SHOULD SEE “SUBMITTED” AND IF YOU
CLICK ON “…” YOU SEE THE API RESPONSE.

 If the document is valid, you should see “Submitted” and if you

click on “…” you see the API response.

If it’s in error, you can click resend after the error is fixed.
FOR THE PAYMENT, IF IT’S A DUPLICATE, YOU NEED TO CREATE A MANUAL PAYMENT OF TYPE EPAYMENT. WHEN
COMPLETED, GO TO THE CA601S – MAINTAIN EPAYMENT RECEIVED SCREEN TO UPDATE THE NEW DOCUMENT
NUMBER. THIS HAS NO SYSTEM IMPACT, IT IS JUST AN INFORMATIVE FIELD ASSURE THAT THE REAPPLICATION OF A
NEW PAYMENT IS ONLY DONE ONCE .
CONT…
RECEIPT OF EPAYMENT
 At the same time Derash
SIGTAS sends sms confirmation
pushes the tax
1 2 document to number to customer
Customer
Files his/her Derash
tax using
TAX PAYMENT WORKFLOW

etax service 3 Derash

4 Customer
makes the makes one
Web data
service payment
available to against the
ERCA: DERA all banks. document
eTax SH (full/partial)
Service
Customer
s
ERCA
updates Customer
customer SFTP BANK s
9 Banks
document on Updates
the system Derash for
5
after each payment
Request received
comparing
Derash against Bank
the amount of document no.
Tranastion issues
derash & 6 advice/rece
NBE are data
ipt to the
customer
Bank wires
NBE updates
the same.account by
ERCA’s 8 7 the amount
the amount NBE to ERCA’s
received from the Acct in
bank against
document Id. National
Bank of
Ethiopia
HOW TO GENERATE EPAYMENT DETAIL REPORT

 http://10.1.0.122:8080/apex/f?p=100
 log in to data ware house using your user ID and
passward
CONT..
 Then click detail list report
CONT..
 The click to epayment detail
CONT..
 Then you can choose your tax center period from to
after click search
 thank
you !!