Faculty of Science and Technology

Week 9
Professionalism & Project
Management
ITECH 3203-7203
Professional Development
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Summary

IT Careers
Project management recap
The project manager
Ethics PMI
Certifications
IT Careers
List of IT Jobs

Application Developer Developer

Application Support Analyst Director of Technology
Applications Engineer Front End Developer
Associate Developer Help Desk Specialist
Chief Technology Officer (CTO) Help Desk Technician
Chief Information Officer (CIO) Information Technology Coordinator
Computer and Information Systems Information Technology Director
Manager Information Technology Manager
Computer Systems Manager IT Support Manager
Customer Support Administrator IT Support Specialist
Customer Support Specialist IT Systems Administrator
Data Center Support Specialist Java Developer
Data Quality Manager Junior Software Engineer
Database Administrator Management Information Systems
Desktop Support Manager Director
Desktop Support Specialist .NET Developer
List of IT Jobs
continued …

Network Architect Senior Software Engineer

Network Engineer Senior Support Specialist
Network Systems Administrator Senior System Administrator
Programmer Senior System Analyst
Programmer Analyst Senior System Architect
Security Specialist Senior System Designer
Senior Applications Engineer Senior Systems Analyst
Senior Database Administrator Senior Systems Software Engineer
Senior Network Architect Senior Web Administrator
Senior Network Engineer Senior Web Developer
Senior Network System Administrator Software Architect
Senior Programmer Software Developer
Senior Programmer Analyst Software Engineer
Senior Security Specialist Software Quality Assurance Analyst
List of IT Jobs
continued …

Support Specialist
Systems Administrator
Systems Analyst
System Architect
Systems Designer
Systems Software Engineer
Technical Operations Officer
Technical Support Engineer
Technical Support Specialist
Technical Specialist
Telecommunications Specialist
Web Administrator
Web Developer
Webmaster
Hottest IT Skills 2017
According to Pratt (2016) programming skills are in high
demand, such as Ruby, Python, Javascript.
Top 10 In-Demand IT Jobs 2017
Jeftic (2017) 10 of the highest paying in-demand jobs in IT
right now:
•Software Developer
•Software Engineer
•Network Engineer
•Electrical Engineer
•Business Analyst
•Systems Administrator
•Data Analyst
•Technical Writer
•Graphic Designer
Roles you are prepared for …
Data analysis Systems software
•The investigation, evaluation, •The provision of specialist
interpretation and classification expertise to facilitate and
of data, in order to define and execute the installation and
clarify information structures maintenance of system
which describe the software such as operating
relationships between real systems, data management
world entities. products, office automation
•These facilitate the products and other utility
development of software software.
systems, links between •See: SFIA level 3
systems or retrieval activities.
•See: SFIA level 3
How to Approach your Profession?

Jack of all trades?

• Become competent in a wide range of skills

Specialise?
• Become expert in one particular skill
• A niche area that is highly sought after
• Still need to be competent in other areas
 Take this quiz
Which in-demand IT career is right for you?
http://yourfuturein.it/quiz-without-login/
https://www.thebalance.com/quiz-should-i-become-a-comp
uter-programmer-4083253
Tech Jobs of the Future...

Sartain (2017) • Virtual reality and

augmented reality
•Robotics
• Nano technology and
•Drones
nano science
•3D printing • Security
•Self-driving cars • Holographic and 3-D
•Smart cities and buildings entertainment
•Smart farming and • Holo-phone and wrist
agriculture watch phones
•AI and machine learning
 Skills inventory assessment
Make a list of all your soft skills
http://www.rediff.com/getahead/2007/jan/08soft.htm
How to get that job

Develop a resume (curriculum vitae)

• What should go on a resume?

Apply for positions that might provide challenges in the

area that you’re interested in
• Where might you look for such positions?
Your Resume

IT Professional Resume Guide (Hiner, 2012)

• List accomplishments not responsibilities
• Hone job objective statement
• Keep it short
• Proofread
• Remove useless words
• Don’t over format
• Don’t misrepresent your skills
 How to make your resume more
effective
http://www.itbusinessedge.com/slideshows/how-to-make-yo
ur-resume-more-effective.html
 Resume review
Discuss the sample resumes available on
moodle. What are the strengths and
weaknesses of each?
SFIA

Skills Framework for the • procurement and

Information Age (SFIA ) management support
• client interface
• System to match the skills of
the workforce to • 7 levels of responsibility
requirements of the • 7 set strategy, inspire,
business mobilise
• 90 skills are organised into • 6 initiate/influence
six categories • 5 ensure/advise
• strategy and architecture • 4 enable
• business change • 3 apply
• solution development and • 2 assist
implementation • 1 follow
• service management
 SFIA Summary Chart
Review SFIA mapping for course outline ITECH
3002
https://www.sfia-online.org/en/sfia-6/framework-summary
LinkedIn

Using LinkedIn (Wolff, 2012)

• Your LinkedIn profile should complement your resume,
not mirror it
• Create a strong profile that provides more depth about
your unique skills and experiences to reach a broader
audience
• If both of these are the same, you lose your ability to
communicate your unique selling proposition (USP)
LinkedIn
continued…

Using Social Networking

• A resume is outbound career marketing, LinkedIn is
inbound marketing—attracting employers to you
• To optimise LinkedIn
• importance of summary section
• emphasise your value add
• include a professional highlights section
• follow companies you’d like to target as employers
LinkedIn
continued…

Using Social Networking ...

• LinkedIn connections (Burnham, 2012)
• Nicole Williams LinkedIn Connection Director says
“LinkedIn is about relationships that reflect who you are as a
professional”
"You have to be discerning about who's in your Rolodex. You
should be able to call any one of them for an opportunity, ask
them legitimate career questions, and have some semblance of a
relationship with them”
Linked In profiles
Project Management Recap
Project Management
Recap…
Project management is “the application of knowledge,
skills, and techniques to execute projects effectively and
efficiently” (PMI, 2012)

Which is a project?
 Label the
Triple Constraint diagram. How
can a project
manager
balance these 3
elements?
 Label the
PMBOK diagram

27
Process Groups Label the diagram
The Project Manager

29
The Project Manager

What is a Project Manager?

• The person responsible for working with the project
sponsor, the project team, and the other people involved
in a project to meet project goals (Schwalbe, 2010)
• The person responsible for leading a project from its
inception to execution. This includes planning, execution
and managing the people, resources and scope of the
project (Janssen, 2010)
The Project Manager
continued…

Role of a Project Manager (PMI, 2008)

• Knowledge: Refers to what the PM knows about project
management
• Performance: What the PM is able to do or accomplish
while applying their project management knowledge
• Personal: How the PM behaves when performing project
activity, their personal effectiveness (p.13)
Project Manager’s Job Description

Burke & Barron (2007) • Manage stakeholders

•Baseline plan • Manage expeditor
•Contracts • Control progress
•Integrate & coordinate • NCR’s
•Issue instructions • Quality
•Convene meetings • Scope changes
•Procurement • Invoice
•Resources • Reports
•Lead the team • Alert
(Burke & Barron, 2007, p.25)
 Project Manager Skills Quiz
Take a quick test to determine if you're a
project manager
http://www.techrepublic.com/article/take-a-quick-test-to-det
ermine-if-youre-a-strong-project-manager/
1053160
The Project Manager
continued…

Trends in Project Management Jobs

• Matured profession with distinct career
• High demand due macro-economic factors
• Larson (2012) trends
• rapid growth
• globalisation e.g. off-shoring
• fast development e.g. agile
• talent development
• certification
PMI Ethics

36
PMI Ethics

Cade and Yates (2008) ethical considerations

• Unquestionable rights and wrongs
• Consequences

PMI (2012) code of ethics

• Responsibility
• Respect
• Fairness
• Honesty
How does this compare to the other philosophical theories
studied?
Certifications

38
Certifications

Why get Certified? Types of Certifications

• Flexibility • http://www.pmi.org/
• Keep up-to-date Certification/Which-PMI-
Certification-is-Right-for-
• Encourage professional
You.aspx
growth
• Help you get ahead
• World renowned
PMI Certifications
ACS Certifications
Summary

IT skills in demand include programming, and app

development, while top IT jobs include software
developers. Your degree prepares you for data analysis
and systems software roles.
IT jobs and skills for the future lie in robotics, drones, 3D
printing, self-driving cars, smart cities and buildings, smart
farming, AI and machine learning amongst others.
Keep your resume simple and provide a unique review of
you and your accomplishments. Categorise using SFIA.
Add value with your social networking profiles.
Summary
continued...

Key PM concepts include project attributes, triple

constraint, PMBOK and process groups.
Project manager's skills can be divided into technical
management, project management, project leadership, and
project entrepreneur.
Project managers are guided by the PMI’s code of ethics
which includes the values of responsibility, respect,
fairness, and honesty.
Certification provides flexibility, up-to-date skills,
professional growth, >$, and world recognised.
References

Burke, R. & Barron, S. (2007). Project management leadership. Everbest, China: Burke
Burnham, K. (2012). LinkedIn connections: When to accept or reject. Retrieved March 8,
2015, from http://blogs.cio.com/linkedin/17323/linkedin-connections-when-accept-or-
reject?source=CIONLE_nlt_blogsd_2012-08-21
Cadle, J., & Yeates, D. (2008). Project management for information systems (5th ed.).
Harlow, England: Pearson
ITCareerFinder Inc. (2012). Best computer jobs for the future. Retrieved March 8, 2015,
from http://www.itcareerfinder.com/brain-food/blog/entry/best-computer-jobs-for-the-
future.html
Larson, M. (2011). Five trends in project management jobs. Retrieved March 8, 2015,
from http://www.recruiter.com/i/project-management-jobs/
Murch, R. (2000). Project management: Best practices for IT professionals. Upper Saddle
River: Prentice Hall.
Hiner, J. (2011). IT professional’s resume makeover guide. Retrieved March 8, 2015, from
http://www.techrepublic.com/downloads/it-professionals-resume-makeover-guide/
3499799/post?promo=107&tag=nl.e107
References
continued...
Pratt, M. (2014). 10 hot IT skills for 2015. Retrieved October 6, 2015, from
http://www.computerworld.com/article/2844020/it-careers/10-hottest-it-skills-for-2015.html

Project Management Institute. (2008). A guide to the project management body of knowledge
(PMBOK guide) (4th ed.). Penn., USA: PMI
Project Management Institute. (2012). What is project management? Retrieved March 8,
2015 , from http://www.pmi.org/About-Us/About-Us-What-is-Project-Management.aspx
Project Management Institute. (2013). Why choose a PMI certification? Retrieved March 8,
2015, from http://www.pmi.org/Certification/Why-Choose-a-PMI-Certification.aspx
Thompson, C. (2005). What is an IT professional? ITNOW, 47(3), 8-9.
Wolff, T. (2012). Your resume vs. your LinkedIn profile. Retrieved March 8, 2015 , from
http://www.techrepublic.com/blog/career/your-resume-vs-your-linkedin-profile/4603?
tag=nl.e124&s_cid=e124
Jobs of the Future, Retrieved March 8, 2015 , http://www.futuristspeaker.com/2014/03/162-
future-jobs-preparing-for-jobs-that-dont-yet-exist/