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Management Information

Systems (MIS)

Maria-Iuliana Dascalu, PhD


www.mariaiulianadascalu.
com
University POLITEHNICA of Bucharest
mariaiuliana.dascalu@gmail.com
Faculty of Engineering in Foreign Languages
Course Schedule and Logistics

2 hours of lectures per week

2 hours of application once at 2 weeks

Grading:
– 40% 1 project in ADONIS (in groups of maximum
2 students)
– 20% 1 ppt presentation of 20 minutes on a given
subject (in groups of maximum 2 students)
– 40% 1 written study for the presentation on a
specific template (in groups of maximum 2
students) or exam (individually!!!)
The Presentation


Possible subjects: “Survey on Big Data
Analytics Platforms”, “Social Media at Work”,
“Decision Support Systems – Concept, Trends
and Challenges”, “Survey on Mixed Reality
Tools”….(a list will be provided on my website
next week)
The Written Study

In IEEE Computer Society format:

– Word template:https://www.dropbox.com/s/2jst73fy894qri3/instruct8.5x11x2.doc?dl=0

– Latex template: https://www.dropbox.com/s/zzmcs9rw5cve8gh/IEEECS_confs_LaTeX.zip?dl=0


At least 4 full pages, but no more than 6 full pages


Example:

– https://www.dropbox.com/s/c82o48cev3fysqe/2014_ICSTCC18_Mixed_Reality_to_Support_New_L
earning_Paradigms.pdf?dl=0


At least 7 references:

– www.sciencedirect.com

– https://scholar.google.ro/

– http://hcibib.org/ ….


The paper has to be sent by e-mail, with the subject [MIS STUDY] your names (in an editable form and in
a pdf form)


You will receive a feedback (additional changes might be ask, which have to be done till the exam day -
References

Management Information Systems - MANAGING THE DIGITAL
FIRM, by Kenneth C. Laudon, Jane P. Laudon, Ahmed Elragal
(2013)
http://www.pearsonmiddleeastawe.com/pdfs/SAMPLE-MIS.pdf

Management Information Systems (8th Edition), by Raymond
McLeod, George Schell

Essentials of Business Information Systems (7th Edition),
byKenneth C. Laudon and Jane P. Laudon, Pearson Prentice Hall


Lecture notes: http://mariaiulianadascalu.com/ (password:
ondina)
Introduction

In every day, we use information generated by
an information system (e.g. surfing the web,
withdrawing money, asking for an report)


Nowadays, computer based system generates
lots of information
What is a system?

A group of interrelated components working
together towards a common goal, by
accepting inputs and producing outputs in an
organized transformation process (dynamic
system)
Concepts related to Information
Systems (IS)

Data: stream of raw facts representing events (occurring in an
organization) on the physical environment before being
structured so the people can understand and use them

Information: data which is meaningful and useful to human
beings

Computer based information systems: information systems that
rely on computer hardware and software for processing and
disseminating information


Organization: a formal collection of people and various other
resources established to accomplish a set of goals
IS Definition

IS collects, stores, and disseminates information from an
organization’s environment and internal operations to support
organizational functions and decision making, communication,
coordination, control, analysis, and visualization.


IS provides a solution to a problem or challenge facing a firm and
provides real economic value to the business.
Information can be:

Resource (input to the production of output)


Asset (contributing to the production of
output)


Commodity (can be sold)
Information should be:
Sources of Information

Personal information sources, which provide
information through contact with sales staff,
customers, suppliers, distributors, bankers, etc.

Impersonal information sources, which range
from general publications (e.g., reports on the
current situation, bank and official entity reports,
specialized journals) to specific studies (e.g.,
market research, opinion studies, consultants’
reports
IS Concepts
Context of IS
Typical Components of IS

Hardware. Computer hardware, such as processors, monitors, keyboard, and
printers, but also sensors, tracking devices etc.

Software. These are the programs used to organize, process and analyze
data.

Databases or related. Information systems work with data, organized into
tables/files/repositories.


Network. Different elements need to be connected to each other, especially
if many different people in an organization use the same information system.


Procedures. These describe how specific data are processed and analyzed in
order to get the answers for which the information system is designed.
Functions of IS

Data capture and collection

Storage

Information processing

Distribution or dissemination of information
IS in the Value Chain Model

The value chain covers all the activities a
company undertakes in order to offer a
product or service.
Why IS are so essential in business
today?

Business today use IS to achieve 6 major objectives:

– operational excellence

– new products, services, and business models

– customer/supplier intimacy

– improved decision making

– competitive advantage

– day-to-day survival

IS have become essential for helping organizations operate in a global
economy.

All core business processes are digitally enabled.
Business Processes and their
Relationship to IS

A business process is a logically related set of
activities that define how specific business tasks
are performed.

A business can be viewed as a collection of
business processes.

IS can help organizations achieve greater
efficiencies by automating parts of these
processes or by helping organizations redesign
and streamline them.
Let’s consider the process of cooking and the
process of software development….

06.10.2017
The bottom line is…

Clean kitchen does not necessarily produce tasty food, but


we’d rather eat a so-so tasty food from a clean kitchen.

Good processes does not necessarily develop quality


software, but
we’d rather fly in Airbus with a software from a well-known company than
a small software development house.

So, there is a need for quality processes, since they


decrease the risk of companies producing low quality
products.
Types of IS

General vs specialized (e.g. DBMS vs. ERP, GIS)
Types of IS

Transaction processing systems:
– Keep track of basic activities and transactions of
organization (e.g., sales, receipts, cash deposits,
payroll, credit decisions, flow of materials in a
factory).

Management information systems and
decision-support systems:
– Help with monitoring, controlling, decision
making, and administrative activities.
Business Intelligence and
Business Intelligence Systems

Business intelligence
– Data and software tools for organizing and analyzing data
– Used to help managers and users make improved decisions

Business intelligence systems
– Management information systems
– Decision support systems
– Executive support systems

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